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Charts, Figures, Exercises, and Worksheets. <p>Acknowledgments.</p> <p>Preface: A Note from the Authors.</p> <p>Introduction: Why Coaching Now?</p> <p><b>ONE What Coaching Can Bring to Your Role.</b></p> <p>What a Coaching Manager Does Differently.</p> <p>Using the Coaching Approach to Manage Others.</p> <p>What Coaching Is Not.</p> <p>How Coaching Differs from Other Ways of Developing Staff.</p> <p>Opportunities to Coach.</p> <p>The Approach We'll Be Using.</p> <p><b>TWO Foundational Coaching Skills.</b></p> <p>Skill 1: Listening.</p> <p>Skill 2: Inquiring (the Skill of Inquiry).</p> <p>Skill 3: Giving Feedback.</p> <p>Skill 4: Sharing.</p> <p><b>THREE The Coaching Framework.</b></p> <p>The Framework: Short Version.</p> <p>1. Clarify the Focus: Get to the Point.</p> <p>2. Identify the Goal: Know Where the Conversation Is Heading.</p> <p>3. Develop Solutions: Identify What's Needed to Get from A to B.</p> <p>4. Create Accountability: Call Forth Commitment and Ownership.</p> <p>Putting It All Together.</p> <p><b>FOUR The Coaching Mind-Set.</b></p> <p>Believing in Others.</p> <p>Managing Needs.</p> <p>Earning Trust and Showing Respect.</p> <p>Staying Connected.</p> <p>A Word About Confidentiality.</p> <p><b>FIVE Knowing When to Use a Coaching Approach.</b></p> <p>Providing Coaching for the Different Stages of Learning.</p> <p>Coaching When the Manager Sets the Focus.</p> <p>What to Do When Coaching Is Not Working.</p> <p>More Opportunities to Coach.</p> <p><b>SIX Coaching in the Nonprofit Workplace.</b></p> <p>Coaching Up, Down, and Across the Organization.</p> <p>Coaching and Self-Management.</p> <p>Coaching in Difficult Situations.</p> <p>Coaching Top Performers.</p> <p><b>SEVEN What's Next: Developing a Coaching Culture in Your Organization.</b></p> <p>What Is a Coaching Culture, and Why Bother with It?</p> <p>Factors to Consider in Creating a Coaching Culture.</p> <p>Conclusion.</p> <p>Resource A: Coaching Manager Self-Assessment.</p> <p>Resource B: Questions, Questions, and More Questions.</p> <p>Resource C: Practicing Culturally Aware Coaching.</p> <p>Resource D: Additional Information.</p> <p>References.</p> <p>About the Authors.</p> <p>About CompassPoint Nonprofit Services.</p> <p>About the Coaching and Philanthropy Project.</p>

<p>Judith Wilson is one of only six hundred International Coach Federation–master certified coaches. She regularly provides leadership coaching and training globally.</p> <p>Michelle Gislason is a senior project director at CompassPoint Nonprofit Services and a certified organizational coach.</p>

<p>Judith Wilson & Michelle Gislason</p> <p>CompassPoint Nonprofit Services</p> <p>Coaching Skills for Nonprofit Managers and Leaders skills</p> <p>Developing People to Achieve Your Mission</p> <p>"In today's tough times, nothing is more important than the work of nonprofit leaders. This book provides a great guide to increase their effectiveness."<br /> —Marshall Goldsmith, author of Succession: Are You Ready? and What Got You Here Won't Get You There</p> <p>Coaching Skills for Nonprofit Managers and Leaders</p> <p>"Every nonprofit leader must read this book. It will help you learn tangible techniques to maximize your employees' performance, and inspire and mentor the next generation of nonprofit leaders."<br /> —Andrea Dew Steele, president and founder, Emerge America</p> <p>"The corporate sector has long known the performance-boosting power of coaching. This book brings that knowledge to the social sector. A must-read for nonprofit and foundation leaders alike, it should be a part of every funder's portfolio."<br /> —Chris Kwak, program director, W. K. Kellogg Foundation</p> <p>"The tips in this book will help you be a better leader by showing you how to leverage the strengths and passions of all your people—whether they're junior-level staffers or executive board members."<br /> —Julie Abrams, CEO, Women's Initiative for Self Employment</p> <p>"If you want to become the boss you always wished you had but never did, read this book."<br /> —William P. Ryan, research fellow, Hauser Center for Nonprofit Organizations, Harvard University</p> <p>"Rich with examples and practical advice, the authors make a compelling case for how social sector leaders can use coaching to unleash new potential in staff while enriching managerial relationships."<br /> —Kathleen P. Enright, president and CEO, Grantmakers for Effective Organizations</p> <p>CompassPoint Nonprofit Services is a consulting, research, and training organization providing nonprofits with management tools, strategies, and resources to lead change in their communities.</p>

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