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<p>Acknowledgments xi</p> <p>Introduction xiii</p> <p>1 The Perimeter: Explore Existing Mediation Practices<i> Before </i>Seeking Methods 1</p> <p>2 The Pertinence: Weigh the Pros and Cons of Mediation<i> Before </i>Engaging in It 27</p> <p>3 The Principles: Set Up Operating Principles<i> Before </i>Acting 59</p> <p>4 The Preparation: Structure Pre-Mediation<i> Before </i>Starting a Session 91</p> <p>5 The PORTAL: Set the Stage<i> Before </i>Problem-Solving 131</p> <p>6 The Past Toward the Present: Grasp the Problems<i> Before </i>Seeking Mutual Recognition 165</p> <p>7 The Present Toward the Future: Generate Possible Solutions<i> Before </i>Potentially Committing 203</p> <p>8 The Pitfalls: Question Practices<i> Before </i>Acting 241</p> <p>Conclusion: An Ethical Perspective and Questioning 287</p> <p>Bibliography 303</p> <p>About the Authors 313</p> <p>Detailed Table of Contents 317</p> <p>Index 323</p>

<p><b>ALAIN LEMPEREUR</b> is Alan Slifka Professor and Director of the Conflict Resolution Program, Brandeis University, and Affiliate Faculty of the Program on Negotiation at Harvard Law School. He is a crisis mediator and has set up responsible mediation and negotiation programs worldwide for 27 years, including for humanitarian organizations.</p> <p><b>JACQUES SALZER</b> is a world expert in mediation, with 35 years of research and experience. He has mediated over 80 conflicts, and co-created mediation programs in universities and institutes on four continents. Most recently, he has been involved in post-war conflicts within communities of Northern Iraq, training facilitators.</p> <p><b>AURÉLIEN COLSON</b> is Professor of Political Science at ESSEC Business School and Director of the Institute for Research and Education on Negotiation (Paris, Brussels, Singapore). He has 22 years of experience in conflict resolution for international and European organizations from the public and private sectors.</p> <p><b>MICHELE PEKAR</b> is Associate Fellow at the Saïd Business School, University of Oxford. She has 25 years of experience as a leadership, negotiation and mediation practitioner, senior trainer and coach in over 20 countries. She is executive director of Co-Dev, Inc.</p> <p><b>EUGENE B. KOGAN</b> is a negotiation strategist who enables senior executives globally to achieve high-impact outcomes. He teaches at Harvard University’s Professional Development Programs and conducts research on crisis leadership at Harvard Business School.</p>

<p>THE ESSENTIAL GUIDE FOR ANYONE ENGAGED IN MEDIATION</p> <p>Timely, efficient, and responsible resolution of conflicts is more important than ever. What to do when tensions escalate, and parties fail to negotiate on their own? How can we give negotiation a chance, instead of going to court, strike or even war? We can try mediation, which enables the pursuit of negotiation by other means. Mediation is increasingly sought by individuals, corporations, and governments, because they wish to remain in charge of their destiny and seek constructive solutions to end their most intractable disputes.</p><p><i>Mediation: Negotiation by Other Moves</i> provides mediators, parties, and other stakeholders with a powerful and thorough overview of how mediation proceeds and succeeds. Its methodology elucidates grounding principles, real cases, concrete skills to reinforce and practical formulas to use. It presents new avenues to prepare for mediation and to navigate its process smoothly, from opening to settlement. This volume offers a one-stop, pragmatic framework for mediation, built upon decades of academic and practical experience, that applies to fields as varied as family, business and labor, public affairs, and international relations.</p> <p>“In today’s world we are called to be mediators in almost everything we do: mediation has become an essential aspect of true leadership and success. This book is a must read, not just for experts and practitioners, but also for whoever wants to foster inclusiveness and reciprocal understanding.”<BR> —ENRICO LETTA, Dean of the Paris School of International Affairs and former Prime Minister of Italy</p><p>“As a negotiation adviser, I have often observed the critical importance of responsible mediation. This brilliant book offers the secret keys to delivering success for all sides.”<BR> —KALYPSO NICOLAÏDIS, Professor of International Relations, Oxford University and European University Institute</p>

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