Details

Working From Home For Dummies


Working From Home For Dummies


1. Aufl.

von: Tara Powers

19,99 €

Verlag: Wiley
Format: PDF
Veröffentl.: 06.08.2020
ISBN/EAN: 9781119748359
Sprache: englisch
Anzahl Seiten: 448

DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.

Beschreibungen

<ul> <li>Create a space for a healthy work–life balance</li> <li>Stay connected with Slack, Zoom, and Microsoft Teams</li> <li>Maintain productivity and stay healthy and sane</li> </ul> <p><b>Working from home is the new normal</b> <p>Working from home was already on the rise, but when COVID-19 hijacked our reality, it became a way of life for many. Whether you're doing it one or two days a week or full-time, you'll appreciate the guidance in this book. Here are tried-and-true tips for enhancing your productivity, creating a workspace that's pleasant and efficient, dealing with distractions, making the most of virtual meetings, maintaining the trust of your manager and teammates, and a whole lot more. <p><b>Inside...</b> <ul> <li>Make online meetings more productive</li> <li>Get in the right headspace</li> <li>Set necessary boundaries and expectations</li> <li>Maintain effective connection with team members</li> <li>Learn to stay focused</li> </ul>
<p><b>Introduction 1</b></p> <p>About This Book 1</p> <p>Foolish Assumptions 2</p> <p>Icons Used in This Book 2</p> <p>Beyond the Book 3</p> <p>Where to Go from Here 3</p> <p><b>Part 1: Getting Started with Working From Home 5</b></p> <p><b>Chapter 1: Setting Up Your Workspace 7</b></p> <p>Choosing the Right Spot in Your Home 8</p> <p>Picking the best room 8</p> <p>Creating an effective layout 10</p> <p>Getting All the Equipment You Need 11</p> <p>Desk and chair 12</p> <p>Computer and monitor 13</p> <p>Printer and scanner 14</p> <p>Internet access 15</p> <p>Phone service 15</p> <p>Noise-cancelling headset and camera 15</p> <p>Storage 16</p> <p>Organizing Your Work Life (And Keeping It That Way) 16</p> <p>Time 16</p> <p>Workspace 17</p> <p>Paperwork 17</p> <p>Computers and other devices 18</p> <p>Books and other reference materials 19</p> <p>Adding Some Personal Touches 19</p> <p><b>Chapter 2: Ensuring Success with Important Work-at-Home Skills and Behaviors 21</b></p> <p>Setting Goals and Priorities 22</p> <p>Starting with goals 23</p> <p>Deciding on priorities 24</p> <p>Managing Your Time Well 24</p> <p>Creating and sticking to a schedule 25</p> <p>Making to-do lists 27</p> <p>Conquering procrastination 28</p> <p>Establishing Routines 29</p> <p>Being Your Own IT Department 30</p> <p>Increasing Your Healthy Productivity 31</p> <p>Watching Out for Distractions 32</p> <p>Overcoming Isolation 33</p> <p>Staying Positive and Motivated 34</p> <p>Putting positivity into practice 35</p> <p>Understanding personal motivation 37</p> <p>Being a team player and knowing you matter 38</p> <p>Making Sure You Still Have a Personal Life 39</p> <p>Establishing expectations 39</p> <p>Setting boundaries 39</p> <p><b>Chapter 3: Following Virtual Team Meeting Etiquette 41</b></p> <p>Checking Your Background 42</p> <p>Looking Camera Ready 43</p> <p>Minimizing Noise and Using the Mute Button 44</p> <p>Speaking Clearly and Making Eye Contact 45</p> <p>Remembering a Few Important Do’s and Don’ts 46</p> <p>Engaging in virtual meeting best practices 46</p> <p>Steering clear of common mistakes 48</p> <p>Practicing Patience 49</p> <p><b>Part 2: Staying in Touch with Slack 51</b></p> <p><b>Chapter 4: Getting Started with Slack 53</b></p> <p>Reviewing Slack’s Different Versions 53</p> <p>Free plan 54</p> <p>Standard plan 54</p> <p>Plus plan 55</p> <p>Enterprise Grid 55</p> <p>Changing Your Slack Plan 56</p> <p>Upgrading 56</p> <p>Downgrading 56</p> <p>Beginning Your Slack Journey with the Workspace 57</p> <p>Creating a new Slack workspace 58</p> <p>Signing in to an existing Slack workspace 59</p> <p>Accessing your new workspace via a web browser 61</p> <p>Using the Slack desktop app 62</p> <p>Using the Slack mobile app 63</p> <p>Introducing the Slack user interface 63</p> <p>Summarizing Slack’s Different Roles and Permissions 66</p> <p>Administrative roles 66</p> <p>Non-administrative roles 68</p> <p>Managing member roles 69</p> <p>Enterprise Grid roles and permissions 72</p> <p>Starting Your New Workspace off on the Right Foot 73</p> <p>Expanding your existing workspace 73</p> <p>Configuring your member profile and key account settings 76</p> <p><b>Chapter 5: Targeting Your Communication with Slack Channels 79</b></p> <p>Introducing Slack Channels 80</p> <p>Exploring the Different Types of Slack Channels 81</p> <p>Public channels 82</p> <p>Private channels 83</p> <p>Multi-workspace channels 83</p> <p>Shared channels 85</p> <p>Creating Public and Private Channels 86</p> <p>Creating your first public channel 87</p> <p>Building an intelligent channel structure 89</p> <p>Viewing basic channel information 91</p> <p>Adding Members to Existing Channels 93</p> <p>Manual additions 93</p> <p>Default workplace channels 94</p> <p>Exploring Existing Public Channels 95</p> <p>Communicating via Slack Channels 97</p> <p>Posting simple channel messages 97</p> <p>Understanding channel etiquette 98</p> <p><b>Chapter 6: Entering the Wonderful World of Slack Messages 101</b></p> <p>Understanding Slack Messages 102</p> <p>Sending a message 102</p> <p>Performing basic message actions 104</p> <p>Formatting your messages 106</p> <p>Finding people in your workspace to message 108</p> <p>Editing messages 109</p> <p>Deleting messages 110</p> <p>Muting conversations 110</p> <p>Setting message-specific reminders 111</p> <p>Saving direct messages and channel messages 112</p> <p>Pinning direct messages to conversations 113</p> <p>Creating special types of messages 114</p> <p>Converting group direct messages into private channels 118</p> <p>Using threads to create topic-specific containers 118</p> <p>Sharing in Slack 120</p> <p>Sharing files 121</p> <p>Sharing messages 123</p> <p>Forwarding Email to Slack 125</p> <p>Communicating Outside of Slack 125</p> <p><b>Chapter 7: Staying Informed with Notifications, Statuses, and Feeds 127</b></p> <p>Getting Your Arms around Notifications 128</p> <p>Channel-specific notifications 130</p> <p>Keyword-specific notifications 133</p> <p>Direct messages from individuals and groups 134</p> <p>Missed calls 134</p> <p>DM reminders 134</p> <p>Member join and leave messages 135</p> <p>Threads and notifications 135</p> <p>Concurrently notifying multiple users 136</p> <p>Letting Others Know Your Availability 137</p> <p>Setting your status 137</p> <p>Viewing your colleagues’ statuses 138</p> <p>Editing your status 139</p> <p>Clearing your status 139</p> <p>Setting yourself to away/active 140</p> <p>Unplugging with Do Not Disturb mode 140</p> <p>Configuring Device-Specific Notifications 143</p> <p>Enabling notifications on mobile devices 143</p> <p>Understanding when settings collide 144</p> <p>Finding Other Ways to Stay Current 144</p> <p>Receiving emails on recent activity 144</p> <p>Viewing mentions and reactions 145</p> <p><b>Part 3: Focusing on Zoom 147</b></p> <p><b>Chapter 8: Getting to Know Zoom’s Suite of Communication Tools 149</b></p> <p>Zoom’s Core Services 150</p> <p>Zoom Meetings & Chat 151</p> <p>Main features and benefits 151</p> <p>Plans and costs 152</p> <p>Add-ons 155</p> <p>Zoom Video Webinars 156</p> <p>Main features and benefits 156</p> <p>Plans and costs 156</p> <p>Zoom Rooms 157</p> <p>Main features and benefits 158</p> <p>Plans and costs 159</p> <p>Supercharging Zoom Rooms 159</p> <p>Zoom Phone 161</p> <p>Main features and benefits 161</p> <p>Plans and costs 162</p> <p><b>Chapter 9: Setting Up Zoom 163</b></p> <p>Taking Your First Steps 163</p> <p>Creating a new Zoom account 164</p> <p>Modifying your Zoom plan 167</p> <p>Downloading and installing the Zoom desktop client 170</p> <p>Signing in to the Zoom desktop client 172</p> <p>Completing your Zoom profile 174</p> <p>Getting to know the Zoom user interface 174</p> <p>Reviewing Zoom Account Management 176</p> <p>Adding new users to your Zoom account 176</p> <p>Deactivating existing accounts 178</p> <p>Deleting existing users from your Zoom account 178</p> <p>Unlinking users from your Zoom account 179</p> <p>Unlocking the power of Zoom user groups 180</p> <p>Discussing the Importance of Zoom Roles 183</p> <p>Reviewing Zoom’s default roles 183</p> <p>Creating new user roles 184</p> <p>Changing an existing user’s role 185</p> <p><b>Chapter 10: Connecting with Others via Zoom Meetings 187</b></p> <p>Getting Started with Zoom Meetings 188</p> <p>Reviewing Zoom’s meeting-specific roles 188</p> <p>Locating your personal Zoom information 189</p> <p>Augmenting your Zoom meetings 191</p> <p>Hosting Zoom Meetings 193</p> <p>Inviting others to your current meeting 195</p> <p>Planning a future Zoom meeting 197</p> <p>Letting others in to your current meeting 203</p> <p>Joining others’ Zoom meetings 205</p> <p>Putting your best foot forward 207</p> <p>Performing Mid-Meeting Actions 208</p> <p>Using virtual backgrounds 208</p> <p>Managing and interacting with meeting participants 210</p> <p>Using breakout rooms during meetings 212</p> <p><b>Chapter 11: Looking at Zoom Contact Management and Chatting 215</b></p> <p>Managing Your Zoom Contacts 216</p> <p>Adding contacts to your Zoom directory 216</p> <p>Removing an existing contact from your Meetings & Chat directory 218</p> <p>Inviting an existing Zoom contact to a new meeting 219</p> <p>Adding internal contacts to an existing meeting 219</p> <p>Performing contact-specific actions 220</p> <p>Understanding User Status in Zoom 221</p> <p>Getting familiar with Zoom’s status icons 221</p> <p>Changing your status in Meetings & Chat 223</p> <p>Staying current with Zoom notifications 225</p> <p>Chatting in Zoom 226</p> <p>Exchanging messages with your individual Zoom contacts 226</p> <p>Holding group chats 227</p> <p>Creating threads in Zoom 230</p> <p>Saving message drafts 231</p> <p>Editing and deleting your messages 232</p> <p>Referencing other Zoom members in a group discussion 233</p> <p>Adding some flair to your messages 234</p> <p>Uploading and sharing files in Zoom 236</p> <p>Sending screenshots 238</p> <p>Performing message-specific actions 239</p> <p><b>Part 4: Taking Advantage of Microsoft Teams 241</b></p> <p><b>Chapter 12: Navigating Microsoft Teams 243</b></p> <p>Downloading, Installing, and Opening Teams 244</p> <p>On the web 244</p> <p>On a laptop or desktop computer 245</p> <p>Taking a Quick Spin around Teams 248</p> <p>Activity 248</p> <p>Chat 249</p> <p>Teams 249</p> <p>Calendar 249</p> <p>Calls 250</p> <p>Files 250</p> <p>Using Teams across Many Devices and Platforms 251</p> <p><b>Chapter 13: Starting Your First Team and Managing Your Settings 253</b></p> <p>Creating a New Team 254</p> <p>Inviting People to Your Team 259</p> <p>During the team creation process 259</p> <p>After the team creation process 260</p> <p>Managing Your Team Settings 261</p> <p>Managing Your User Settings 264</p> <p>General 266</p> <p>Privacy 266</p> <p>Notifications 267</p> <p>Devices 267</p> <p>Permissions 267</p> <p>Calls 267</p> <p><b>Chapter 14: Staying Connected to Others with Channels and Chat 269</b></p> <p>Chatting in Teams 270</p> <p>Sending Messages in Channels 271</p> <p>Creating a New Channel 273</p> <p>Configuring a Channel 275</p> <p>Moving from a Channel to a Chat 279</p> <p>Starting a private chat 280</p> <p>Adding multiple people to a chat 281</p> <p>Giving a chat a title 282</p> <p>Pinning a chat to the top of the list 282</p> <p>Sending More than Text When Chatting 283</p> <p>Adding emojis, GIFs, and stickers 283</p> <p>Adding a file 284</p> <p>Reacting to chat messages 286</p> <p><b>Chapter 15: Embracing Teams to Make Meetings Better 287</b></p> <p>Getting Up to Speed with the Types of Meetings in Teams 287</p> <p>Viewing Your Calendar in Teams 288</p> <p>Creating a New Meeting and Inviting People 289</p> <p>Joining an Existing Meeting 294</p> <p>Using Teams for Conference Calls 296</p> <p>Using Teams for Video Calls 297</p> <p><b>Part 5: Managing Employees from Home 303</b></p> <p><b>Chapter 16: Introducing the Basics of Managing Virtual Employees 305</b></p> <p>Making Room for a New Kind of Employee 306</p> <p>Preparing to get virtual 307</p> <p>Understanding changes to the office culture 308</p> <p>Weighing the pros and cons of telecommuting 309</p> <p>Managing from a Distance 311</p> <p>Increasing your interaction 311</p> <p>Providing long-distance recognition 312</p> <p>Using the Internet 312</p> <p>Managing Different Shifts 313</p> <p><b>Chapter 17: Transitioning from Old-School Manager to Virtual Team Leader 315</b></p> <p>Recognizing Which Leadership Style Works Best 316</p> <p>Examining what makes virtual team leaders succeed 316</p> <p>Determining whether you’re a micromanager, coach, or hands-off manager 319</p> <p>Comparing control-based and trust-based leadership 321</p> <p>Taking the Opportunity to Grow 323</p> <p>Pushing the boundaries of culture and C-level expectations 323</p> <p>Knowing when to manage up 324</p> <p>Recognizing Common Virtual Team Issues 325</p> <p>Poor communication 326</p> <p>Lack of clarity, direction, and priorities 326</p> <p>Loss of team spirit and morale 327</p> <p>Lack of trust 327</p> <p>Lack of social interaction 327</p> <p>Tech issues 328</p> <p>Cultural clashes 328</p> <p><b>Chapter 18: Adopting Best Practices in Communication 329</b></p> <p>Identifying Four Components to Transform Your Communications 330</p> <p>Looking Closer at Text-Only Communication 332</p> <p>Examining the pros and cons 332</p> <p>Using text-only communication effectively 334</p> <p>Providing Consistent and Frequent Feedback 335</p> <p>Establishing clear expectations 335</p> <p>Recognizing the importance of two-way feedback and performance discussions 336</p> <p>Giving feedback: The how-to 337</p> <p>Shifting focus from individual accountability to team accountability 338</p> <p>Establishing Best Practices with Communication Agreements 339</p> <p>Choosing appropriate communication methods 339</p> <p>Agreeing on expected response times 342</p> <p>Setting the rules for handling conflicts 342</p> <p>Choosing a problem-solving model 343</p> <p>Agreeing on a process for communicating outside the team 344</p> <p>Putting together your plan 345</p> <p>Establishing standards for meeting participation 346</p> <p>Utilizing the DISC Assessment Tool 346</p> <p><b>Part 6: Adding Balance and Peace to Your Work-at-Home Life 349</b></p> <p><b>Chapter 19: Building Trust and Wellness in the Virtual Workplace 351</b></p> <p>Building a Connection Culture 352</p> <p>Being a leader your team wants to follow 352</p> <p>Getting to know your team members 353</p> <p>Reaching out and building rapport 354</p> <p>Focusing On Workplace Wellness 356</p> <p>Considering wellness best practices 356</p> <p>Starting your team wellness program 357</p> <p>Maintaining Healthy Boundaries 358</p> <p><b>Chapter 20: Using Mindfulness in Your Daily Life 361</b></p> <p>Using Mindfulness at Work 362</p> <p>Beginning the day mindfully 362</p> <p>Dropping in with mini meditations 363</p> <p>Going from reacting to responding 365</p> <p>Solving problems creatively 367</p> <p>Practicing mindful working 368</p> <p>Debunking the multitasking myth 369</p> <p>Finishing by letting go 369</p> <p>Living Mindfully in the Digital Age 370</p> <p>Assessing your level of addiction to technology 370</p> <p>Using mindfulness to get back in control 372</p> <p>Using technology to enhance mindful awareness 374</p> <p><b>Chapter 21: Stretching during the Workday 375</b></p> <p>Step Away from the Desk: Standing Stretches 376</p> <p>Standing chest stretch 376</p> <p>Standing abdominal stretch 377</p> <p>Standing side reach with legs crossed 378</p> <p>Standing hamstring and calf stretch 380</p> <p>Standing hip flexor stretch 381</p> <p>Have a Seat: Stretches for the Professional Desk Jockey 382</p> <p>Shoulders and neck stretch with circles 383</p> <p>Chest stretch 384</p> <p>Seated spinal rotation 385</p> <p>Seated forward bend 387</p> <p>Wrist and forearm stretch 387</p> <p>Seated ankle circles 389</p> <p><b>Part 7: The Part of Tens 393</b></p> <p><b>Chapter 22: Ten Predictors of Virtual Team Success 395</b></p> <p>Having the Right Technology 395</p> <p>Hiring the Right Team Leader 396</p> <p>Hiring the Right Team Members 397</p> <p>Establishing Clear Team Vision and Values 397</p> <p>Aligning Team Goals with Company Goals 398</p> <p>Having a Solid Team Agreement in Place 398</p> <p>Using a Communication Strategy 398</p> <p>Agreeing on a Process for Team Workflow 399</p> <p>Using an Onboarding Strategy for New Team Members 399</p> <p>Actively Managing Executive Perceptions 400</p> <p><b>Chapter 23: Ten Great Slack Tips 401</b></p> <p>Respond Promptly to New Users’ Requests, Questions, and Feedback 401</p> <p>Regularly View Slack Analytics 402</p> <p>Tread Lightly with New Hires 402</p> <p>Establish Slack as the Default Medium for Internal Communication 402</p> <p>Emphasize Slack’s Carrots More than Its Sticks 403</p> <p>Keep an Eye Out for New Slack Apps 403</p> <p>Tell Overly Exuberant Slack Members to Tone It Down 403</p> <p>Publicize Your Status and Availability 403</p> <p>Try Before You Buy 404</p> <p>Know When to Turn Slack Off 404</p> <p>Index 405</p>
<p>A 20-year talent development professional, <b>Tara Powers</b> is an international best-selling author, award-winning leadership expert, and sought-after keynote speaker. She has worked with more than 200 companies and 15,000 leaders worldwide, building and launching talent initiatives that deliver high touch and high impact for her clients.
<ul> <li>Create a space for a healthy work–life balance</li> <li>Stay connected with Slack, Zoom, and Microsoft Teams</li> <li>Maintain productivity and stay healthy and sane</li> </ul> <p><b>Working from home is the new normal</b> <p>Working from home was already on the rise, but when COVID-19 hijacked our reality, it became a way of life for many. Whether you're doing it one or two days a week or full-time, you'll appreciate the guidance in this book. Here are tried-and-true tips for enhancing your productivity, creating a workspace that's pleasant and efficient, dealing with distractions, making the most of virtual meetings, maintaining the trust of your manager and teammates, and a whole lot more. <p><b>Inside...</b> <ul> <li>Make online meetings more productive</li> <li>Get in the right headspace</li> <li>Set necessary boundaries and expectations</li> <li>Maintain effective connection with team members</li> <li>Learn to stay focused</li> </ul>

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