Details
The Leadership Star
A Practical Guide to Building Engagement1. Aufl.
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13,99 € |
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| Verlag: | Wiley |
| Format: | |
| Veröffentl.: | 30.03.2021 |
| ISBN/EAN: | 9780730390862 |
| Sprache: | englisch |
| Anzahl Seiten: | 280 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
<p><b>Discover how to unlock the potential contained within your teams with this insightful resource </b></p> <p><i>The Leadership Star: A Practitioner’s Guide to Building Staff Engagement</i> provides readers with a step-by-step guide to developing engagement within their professional teams in for-profit, non-profit, academic, and governmental organizations. Experienced executive, management consultant, and author Brian Hartzer walks readers through the foundational and advanced techniques required to develop high performing professional teams. He shows readers how to: </p> <ul> <li>Care about individuals as human beings, rather than as means to an end </li> <li>Provide context to people to help them understand the company and why what they do matters </li> <li>Give clarity by telling people what outcomes and behaviors are expected of them </li> <li>Help clear the barriers that stand in the way of people doing a great job </li> <li>Recognize individual contributions and success </li> </ul> <p>Perfect for current and aspiring senior managers and executives who need to know exactly what they should personally do to draw out the best from their teams and build the highest levels of engagement, the book also belongs on the shelves of anyone with direct reports and anyone who hopes to enhance their own performance in the professional sphere. </p>
<p>Acknowledgements ix</p> <p>Preface xi</p> <p>Introduction xiii</p> <p><b>Part I: The Leadership Star 1</b></p> <p>1 Care 3</p> <p>2 Context 27</p> <p>3 Clarity 49</p> <p>4 Clear the Way 81</p> <p>5 Celebrate 109</p> <p><b>Part II: Growing as a Leader 137</b></p> <p>6 You 139</p> <p>7 Communicate 157</p> <p>8 Engagement in Times of Crisis 173</p> <p>Conclusion 199</p> <p>The Leadership Star: A Summary 205</p> <p>Afterword 213</p> <p>Appendix A: A Balanced Approach to Performance Assessment 217</p> <p>Appendix B: Communication Channel Do’s and Don’ts 227</p> <p>Bibliography 239</p> <p>About the Author 243</p> <p>Index 245</p>
<p><b>BRIAN HARTZER</b> is an experienced financial services professional and a former CEO of Westpac. He is a veteran of New York-based banking strategy firm, First Manhattan Consulting Group, and has held senior roles at ANZ and the Royal Bank of Scotland.</p>
<p>BRING OUT THE BEST IN YOUR TEAM</p> <p>A good leader manages, but a great leader builds a culture that engages people emotionally—helping both individuals and teams to achieve more than they ever thought possible.</p> <p>High levels of employee engagement have been shown to lead to increased customer satisfaction, employee productivity, and profitability while also reducing staff turnover and absenteeism. But what can an individual leader do to drive consistently high engagement?</p> <p>In <i>The Leadership Star</i>, author and former CEO Brian Hartzer shares the five-point framework that has lifted engagement and improved the performance of thousands of people around the world. Based on current management theory, science and leadership data—as well as the author’s own experience over his 30-year professional career— this must-read book will help you clarify your own motivations, values and goals, to inspire your people with authenticity and empathy across commercial, government, academic and not-for-profit organisations alike.</p> <p><i>The Leadership Star</i> is the ultimate practical guide for current and aspiring leaders to improve engagement in teams and organisations and create real value for customers, shareholders and employees.</p>
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