The Healthy Workplace NudgeHow Healthy People, Culture, and Buildings Lead to High Performance
Discover how healthy buildings, culture, and people lead to high profits Organizations and employees now spend an average of $18,000 per year per employee for health costs, a 61% increase in 10 years. Every indicator projects these costs will double before 2030. This is an unsustainable path. These costs are the tip to an even bigger iceberg, the hidden costs of time out of the office, distraction, disengagement, and turnover. The Healthy Workplace Nudge explains the findings of research on 100 large organizations that have tackled the problems of employee health costs and disengagement in five fresh ways: Well-being leads to health and high performance Wake up to the fact that 95% of traditional wellness programs fail to improve health or lower costs Behavioral economics has become a new powerful tool to nudge healthy behavior Healthy buildings are now cost effective and produce your strongest ROI to improving health Leaders who develop healthy cultures achieve sustainable high performance and employee wellbeing In addition to proving highly effective, these approaches represent a fraction of the cost sunk into traditional wellness and engagement programs. The book explains how to create a workplace that is good for people, releases them to what they do best and enjoy most, and produces great and profitable work. • Find actionable strategies and tactics you can put into use today • Retain happy, productive talent • Cut unnecessary spending and boost your bottom line • Benefit from real-world research and proven practice If you’re a leader who cares about the health and happiness of your employees, a human resource professional, or a professional who develops, designs, builds, or outfits workplace environments to improve employee health and wellbeing, this is one book you’ll want to have on hand.
Foreword xiii Acknowledgments xv About the Authors xix Introduction: The Elephant Whisperer 1 PART I SLOW-MOVING STORM: A HISTORY OF WARNINGS AND APATHY 15 Chapter 1 A Slow-Moving Storm: The Existential Threat to Business and the Economy 17 Chapter 2 The Rainbow in the Storm: Medical Science Meets Building Science 30 Chapter 3 Storm Damage: The Cost of Forgetting 42 Chapter 4 Stress: Portrait of a Killer 53 PART II IS THERE SHELTER FROM THE STORM? A SEARCH FOR WELLNESS 65 Chapter 5 In Search of Wholeness 67 Chapter 6 Why Happiness Before Health 78 Chapter 7 Where’s the Data? Inconvenient Truths 92 Chapter 8 The Mystery of Hospitality: Experiencing the Human Touch 109 PART III MAGICAL NUDGES: THE ROAD TO HEALTH AND WELL-BEING 125 Chapter 9 Nudge Thinking: How Small Things Lead to Big Results 127 Chapter 10 The Healthy Building Nudge: The Invisible Power of the Workplace 141 Chapter 11 The Financial Nudge: The Return on Humans (ROH) 157 Chapter 12 Becoming Your Best Self: Rest, Engagement, Boundaries, and Deep Work 169 PART IV HAVEN IN A HEARTLESS WORLD: THE NEED FOR SAFE PLACES 183 Chapter 13 How They Did It: Creating Ecosystems of Care 185 Chapter 14 Courageous Leaders and a Culture of Care 201 Chapter 15 The MeTEOR Story: Extreme Ownership 216 Chapter 16 Starting a Movement: How Second-Chair Leadership Can Change a Company 227 Chapter 17 Haven in a Heartless World: The Promise of a Good Workplace 245 Appendix A The Well MindShift Core Team 256 Appendix B Well MindShift Participants 263 Appendix C Personal Story Template 267 Notes 269 Index 279
REX MILLER is the principal and thought leader for MindSHIFT, a future-focused consultancy and organizational performance firm. He has won international awards for innovation and works with many top industry leaders. He develops thought leaders who become market leaders. PHILLIP WILLIAMS is the President of Commercial Business Development at Delos and directs the business development of health and well-being services and solutions for the commercial real estate market sector. DR. MICHAEL O'NEILL is Director of the Global Workplace Research, Workplace Strategy, and Market Insights teams for Haworth, Inc.
Work is the number one stress inducer and stress can drive chronic disease. As chronic disease continues to rise, its associated costs both in human and medical terms are a direct threat to the survival of business. The Healthy Workplace Nudge offers a guide to reducing stress and the related health costs by offering the strategies for creating cultures of care. In this book, the authors challenge the typical ways in which most companies deliver their wellness programs and shows why so many wellness efforts fail to improve the lives of employees. Throughout this must-have resource, the authors report on the research from the Well MindShift project on 100 large organizations that have tackled the problems of employee health costs and disengagement in four innovative ways. These forward-thinking companies know that: happiness leads to health and performance, behavioral economics lead to healthy employee behavior, a healthy culture is essential, and healthy buildings are a must. The Healthy Workplace Nudge is filled with vivid stories of healthy organizations from various industries across the country. The stories are not from lofty executives high on the hill but ideas from serious, down-to-earth, tenacious, and healthy leaders who are curious, courageous, and caring. Their examples show how to implement the actionable strategies and approaches that can be put in place . . . right now. These leaders also reveal what it takes to retain a happy and productive pool of talent and cut unnecessary spending that will boost your bottom line. The Healthy Workplace Nudge is the hands-on guide for creating a healthy environment where your employees and your organization can thrive.
PRAISE FOR THE HEALTHY WORKPLACE NUDGE "The Healthy Workplace Nudge is not your standard wellness-for-business book. In fact, Rex Miller directly challenges most of the ways companies deliver wellness programs to their employees. His team of researchers addresses why we need wellness programs in the first place: a lack of care. More than that, this book provides new pathways and practical approaches. Most importantly, it calls for a new kind of leadership. A leadership of care." —Bob Chapman, CEO, Barry-Wehmiller; coauthor, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family "Workplaces are killing people, costing economies and business fortunes in the process, and no one seems to care – or believes that anything can change. The Healthy Workplace Nudge shows what it would take to enhance employee well-being and provides compelling examples of the change that is possible." —Jeffrey Pfeffer, author, Dying for a Paycheck; professor, Stanford Graduate School of Business "Creating environments that allow people to be their best selves every day is not just a nice to have; it's a business imperative. While everyone agrees philosophically that healthy, happy employees are tantamount to innovative and successful business, rapid change in the wellness industry demands a clearer definition of the hows and whys of employee health. This book masterfully cuts through the noise to shed light on to what works and what doesn't. Rex has truly helped carve the way to the future of the workplace." —Ryan Picarella, president, Wellness Council of America, WELCOA "Combining the world's largest asset class (Real Estate) with the world's fastest-growing industry (Health and Wellness) represents the most significant economic and societal opportunity of our time. It's not someone else's responsibility or even opportunity. This is about all of us breaking our industry silos of real estate, HR, healthcare and financial performance. Rex Miller's team and their research describe not only the full potential but the threat to business and our economy, if we don't take advantage of this historic tipping point." —Paul Scialla, founder/CEO, Delos; founder, International WELL Building Institute "In the twenty-first century, organizations that are not designed to develop all aspects of employee life will be at a disadvantage. Rex and his team are spot-on in their insights about the importance of a workplace that fosters physical, emotional, mental, and spiritual engagement in their employees." —Greg Kunkel, SVP and cofounder, Next Jump
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