Details
Telecom For Dummies
1. Aufl.
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19,99 € |
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| Verlag: | Wiley |
| Format: | |
| Veröffentl.: | 20.03.2006 |
| ISBN/EAN: | 9780470040294 |
| Sprache: | englisch |
| Anzahl Seiten: | 384 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
<p><b>Find out how to manage your telecom services and save your company money!</b></p> <ul> <li>Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services</li> <li>Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals</li> <li>Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure</li> <li>Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems</li> <li>Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs</li> </ul>
<p>Introduction 1</p> <p><b>Part I: The ABCs of Telecom Service 7</b></p> <p>Chapter 1: A Buyer’s Scoop on Telecom 9</p> <p>Chapter 2: Making (And Living with) Telecom Decisions 23</p> <p>Chapter 3: Getting Around the Telecom Neighborhood 43</p> <p><b>Part II: Reviewing Telecom Products and Prices 53</b></p> <p>Chapter 4: Understanding Dedicated Service Requirements 55</p> <p>Chapter 5: Meeting Toll-Free Service, the Red-Headed Stepchild of Telecom 65</p> <p>Chapter 6: Getting the Non-Accountant’s Guide to Your Phone Bill 89</p> <p><b>Part III: Ordering and Setting Up Telecom Service 111</b></p> <p>Chapter 7: Ordering Regular Phone Lines and New Long-Distance Service 113</p> <p>Chapter 8: Ordering Dedicated Service 133</p> <p>Chapter 9: Ordering Toll-Free Service 165</p> <p>Chapter 10: Activating Your Dedicated Circuit and Toll-Free Numbers 193</p> <p><b>Part IV: Taking Care of Your Telecom System 209</b></p> <p>Chapter 11: Maintaining Your Telecom Services 211</p> <p>Chapter 12: Troubleshooting Switched Network Issues 233</p> <p>Chapter 13: Troubleshooting Your Dedicated Circuits 259</p> <p><b>Part V: What’s Hot (Or Just Geeky) in the Telecom World 293</b></p> <p>Chapter 14: Transferring Data, Not Just Voice Content 295</p> <p>Chapter 15: Riding the Internet Wave: VoIP 309</p> <p><b>Part VI: The Part of Tens 325</b></p> <p>Chapter 16: Ten Acronyms and What They Really Mean 327</p> <p>Chapter 17: Ten Troublesome Telecom Traits to Avoid 331</p> <p>Chapter 18: Ten Places to Go for Hints and Help 337</p> <p>Appendix: Making a Loopback Plug 343</p> <p>Index 347</p>
<b>Stephen Olejniczak</b> is Director of Operations for ATI, a long distance company. As a manager and trainer, he has worked with service providers, sales forces, and corporate customers for 13 years.
<b>New to telecom? Get the scoop on all the basics</b> <p><b>Order, maintain, and troubleshoot telecom services from area codes to VoIP</b></p> <p>So you're now in charge of all that telecommunications stuff? Don't panic — here's your secret weapon! This plain-English guide will fill you in on the products, services, maintenance procedures, and key players in the telecom world, help you choose the most economical solutions for your business, and make you look good to the boss.</p> <p><b>Discover how to</b></p> <ul> <li>Decide what your company needs</li> <li>Analyze telecom carriers</li> <li>Negotiate the best deal</li> <li>Move phone numbers to another carrier</li> <li>Order toll-free numbers</li> <li>Recognize the causes of common problems</li> </ul>
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