Details

Talent Keepers

How Top Leaders Engage and Retain Their Best Performers
1. Aufl.

von: Christopher Mulligan, Craig Taylor
18,99 €
Verlag:	Wiley
Format:	PDF
Veröffentl.:	09.04.2019
ISBN/EAN:	9781119558279
Sprache:	englisch
Anzahl Seiten:	192

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Beschreibungen

Titelbeschreibung

Achieve higher levels of workforce engagement and retain more employees A strong U.S. economy with record-low unemployment rates and the shift to Millennials—now the largest generation in the workforce—are driving specific challenges for organizations to engage and retain employees. Engaged employees don't just happen, they are nurtured by organizations with great cultures and strong leadership. Talent Keepers puts a new spin on a systematic approach to employee engagement and retention with precise tactics that have achieved proven results. This book includes research-based methods of engaging employees, beginning the moment they are hired. With six client case studies that focus on how the organization put an engagement plan into practice and achieved success, readers will come away with specific, actionable strategies they can begin implementing immediately in their organization. <ul> <li>Put an engagement plan into action</li> <li>Find actionable strategies</li> <li>Implement ways to retain your best employees</li> <li>Achieve success starting today</li> </ul> If you're a top leader looking to engage and retain your best performers, Talent Keepers has you covered.

Inhaltsverzeichnis

Preface xi Acknowledgments xiii Introduction: Energizing a Changing Workplace 1 Blink, and Your Staff Has Changed 2 Embracing the Data (and Everything After) 4 The Confluence of Generations 6 “Begging Them to Stay” 7 Good Leadership Still Wins 8 Building a Winning Strategy 8 1 Engaging Your Talent Is a Business Imperative 11 The True Cost of Turnover 15 Leadership as a Market Advantage 20 Introducing the Leader Engagement Index 22 2 What Engages People at Work? 29 The Tipping Point 30 I Don’t Need No Satisfaction 33 The Four Drivers of Employee Engagement 35 The Four Drivers and the Leadership Engagement Index 42 3 Leaders and Their Impact 47 The Case for a Focus on Leadership 49 Why Focusing on Leaders Gets Results 51 Best Boss/Worst Boss 58 Leaders Underestimate Their Impact 60 Different Background, Different Response 62 Commit, Engage, Excel 67 4 Communication: The Lubricant of Change 71 Blaming Up 74 What Not to Do 76 What to Do: Sharing Down 81 5 Solving the Career Growth Dilemma 85 Recognize the Right Way 88 Trust Each Other with Your Careers 89 Shifting Career Aspirations 90 The Stay Interview 92 Career Growth and Accountability 100 Job Stratification 103 WOWs, Wet Socks, and Snorkels 103 6 New Rules for Building a Leadership Team 109 The Fish Rots … 111 Promote for More Than Just Job Skill 115 Measuring “Will Do” and “Can Do” 120 7 Creating an Engagement and Retention Culture 125 Can You Fix Culture? 130 Communication Is Still the Key 132 Creating the Culture 133 8 Building the Business Case for Engagement and Retention 145 Where’s the Money? 147 Finding the Money 148 Spreading the Impact 149 Building a Winning Strategy 152 Appendix: TalentKeepers’ Experience and Capabilities 155 About the Authors 161 Index 163

Autorenportrait

CHRISTOPHER MULLIGAN is the Chief Executive Officer of TalentKeepers. He has over 30 years of experience in the human resources industry, the majority of which has been in the employee engagement, selection, assessment and retention arena. Mulligan co-founded TalentKeepers in 2000, an organization dedicated to the issue of employee engagement and retention. CRAIG R. TAYLOR is a former Vice President, Client Services with TalentKeepers. He joined the organization in 2002, developed and led the client services team, and retired from full-time work in 2017. Taylor is a well-known leader, speaker and writer in the areas of corporate training, organizational development and performance improvement.

Back cover copy

Attracting and keeping the best and the brightest is an ongoing challenge for any organization. Talent Keepers offers myriad engagement strategies that meet the demands of today’s highly competitive workplace. Authors Christopher Mulligan and Craig R. Taylor—of the acclaimed TalentKeepers organization—explore the winning approaches that are designed to create the kind of engagement that produces perpetual positive energy, energizes others, and leads to commitment and loyalty. The strategies presented help organizations retain more high-level talent and give lesser employees the drive to become workers that can make a more positive and lasting impact. Talent Keepers is your guide for improving your staff’s effectiveness from top to bottom. As the authors explain, leaders that communicate well are the most important factor for implementing an effective engagement and retention strategy. Leaders can learn to hone their communication skills in order to create a healthy and engaging workplace culture. Talent Keepers also reveals how leaders can apply workplace data to improve engagement and retention with results that will echo throughout the organization. The book draws on the results of a major study that included over thirty thousand employees. The study revealed that those employees who believed their leader took some action as a result of their feedback were more engaged on every index measured. The impact this has on business metrics can’t be understated. In addition, Talent Keepers explores the long-term strategies leaders can use to reach across the generational barrier in order to grow an effective organization. Without taking a one-size-fits-all approach, Talent Keepers offers proven suggestions, ideas and strategies for forward-thinking leaders who want to create a vibrant workplace environment. Talent Keepers will give leaders and managers the approaches for energizing workers, creating opportunity for growth, and building pride within an organization. Engaged employees help any organization enjoy stronger business results and achieve greater long-term success.