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Introduction ix <p>About This Book xix</p> <p>Acknowledgements xxi</p> <p><b>PART 1 INTERPERSONAL AND GROUP PROCESSES 1</b></p> <p>Introduction 2</p> <p>Chapter 1 <i>Folie à Deux</i>: Acting Out Your Superior's Fantasies 5</p> <p>Chapter 2 Group Dynamics 27</p> <p>Chapter 3 High Performance Teams: Lessons From the Pygmies 43</p> <p><b>PART 2 THE PEOPLE DIMENSION IN ORGANIZATIONS 65</b></p> <p>Introduction 66</p> <p>Chapter 4 The Question of Organizational Culture 71</p> <p>Chapter 5 Personality, Culture and Organizations 91</p> <p>Chapter 6 The Downside of Downsizing 121</p> <p>Chapter 7 Beyond the Quick Fix: The Psychodynamics of Organizational Transformation and Change 151</p> <p>Chapter 8 The Dynamics of Family Controlled Firms 173</p> <p><b>PART 3 CHANGING PEOPLE AND ORGANIZATIONS 191</b></p> <p>Introduction 192</p> <p>Chapter 9 Leadership Coaching for Organizational Transformation 197</p> <p>Chapter 10 Can Leaders Change? Yes, but Only if They Want To 225</p> <p>Chapter 11 The Many Colors of Success: What Do Executives Want Out of Life? 259</p> <p>Chapter 12 Coaching to Stardom: How to Identify and Develop Top Performers 281</p> <p><b>Conclusion: Creating Authentizotic Organizations</b> <b>303</b></p> <p><b>References 313</b></p> <p><b>Index 327</b></p>

<b>Manfred Kets de Vries</b> brings a much-needed fresh perspective to the subjects of leadership and change, drawing on his knowledge of economics, management, psychology and psychoanalysis.<br /> He is Clinical Professor of Leadership at INSEAD where he holds the Raoul de Vitry d’Avaucourt Chair of Leadership Development. He is also a Visiting Distinguished Professor at the European School of Management and Technology, (ESMT), Berlin. In addition, he has held professorships at McGill University, the Ecole des Haute Etudes Commerciales in Montreal, and Harvard Business School, and has lectured at management institutions all over the world. He is the author, co-author, or editor of more than 35 books, including <i>The Leader on the Couch</i> and <i>Family Business on the Couch</i>, and over 300 articles and papers.<br /> <i>The Financial Times, Le Capital, Wirstschaftwoche</i>, and <i>The Economist</i> have judged Manfred Kets de Vries one of the world’s leading thinkers on leadership. In 2008, he was honored with the Lifetime Achievement Award from the International Leadership Association as a "founding professional of the development of leadership as a field and as a discipline." Previously, in 2005, he was the first non-American recipient of the ILA Leadership Award for his "contributions to the classroom and the boardroom." In 2010, the Dutch Psychoanalytic Institute presented Manfred Kets de Vries with the Freud Memorial Award in acknowledgment of his exceptional work on the interface between psychoanalysis and organizations.

"This book shows a master at work: Kets de Vries approaches organizations like an Eskimo approaches snow—with a sixth sense for the subtle differences, hidden dangers, and surprising opportunities. His writing is lucid and his examples very much to the point. This book brings together in one place the fruits of his vast experiences, and every executive will find at least one chapter that speaks directly to the challenges he or she faces this week."<br /> <b>—Professor Jonathan Gosling</b>, Director of the Centre for Leadership Studies University of Exeter. <p>"Manfred Kets de Vries is an extraordinarily sharp analyst. Putting his finger on exactly the core problems of an organization or team, Kets de Vries illustrates that what happens to one in life is in the end subject to explained processes, which often come from human behavior, and can therefore be influenced. Leaders wrestle with core human questions as well as core human characteristics and values that have a much larger influence on behavior and business decisions that we are often willing to rationalize. By combining psychoanalysis with a deep and broad practical experience, as well as a continuous focus o the purpose of life, he creates a holistic approach to the human factors and characteristics that drive business processes."<br /> <b>—Toine Knipping</b>, Founder & CEO, Amicorp Group</p> <p>"Important reading for leaders and managers entrusted with creating organizations, Manfred's uncanny insight into the murky unconscious processes affecting the psyche of leaders, coupled with his anecdotal writing style, makes this a very potent book for individuals seeking self-improvement or those wishing t bring about organizational change."<br /> <b>—Robert Geneid</b>, Property Developer, Malaysia</p> <p>"Over more than 30 years, Manfred Kets de Vries has become one of the most renowned management experts of this era. This book brings together four decades of the author's research and expertise inot one perfectly readable summary. If you buy only one book about this subject, this should be the one."<br /> <b>—René Warmerdam</b>, Managing Director, Speakers Academy--Bringing Knowledge to the World</p> <p>"Manfred Kets de Vries has written a splendid and pragmatic book illuminating how concealed individual and group dynamics impact business plans, decisions, and implementation. In his jargon-free and lucid style, Kets de Vries focuses on group dynamics as they play out and compromise leadership behavior and organizational change. He then details how leaders at all levels of the organization can identify and address these covert issues in the service of developing an 'authentizotic' organization—heanlthy, nimble, robust, and profitable. An invaluable approach to how they and their organizations can succeed in today's highly competitive and tumultuous business world."<br /> <b>—Adjunct Associate Professor Howard E. Book</b>, University of Toronto, Department of Psychiatry</p> <p>"This book is not good or bad management practices. Yet, Manfred de Vries unveils a deep understanding of leadership behaviors that make organizations either unhappy or creative and adaptive workplace. He explains in simple words how leaders can amplify or solve many organizational dramas. This book serves as an essential and exceptional guide to 'authentizotic' management practices that go beyond the quick fix."<br /> <b>—Alain Noël</b>, Professor of Strategy and International Business, HEC Montréal</p> <p>"Too often organizations are described through charts and job titles. Manfred Kets de Vries looks at organizations as a networks of individuals and the importance of trust, common shared goals, and a sense of mutuality for the creation of a thriving organization. This book should be read by leaders who want to lead their organizations better."<br /> <b>—Rolf Addon</b>, CEO & Founder Abdon Mills</p>

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