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Library of Congress Cataloging-in-Publication Data
Names: Grites, Thomas J. (Thomas Joseph), 1944- editor. | Miller, Marsha A., 1950- editor. | Givans Voller, Julie, 1969- editor.
Title: Beyond foundations : developing as a master academic advisor / [edited by] Thomas J. Grites, Marsha A. Miller and Julie G. Voler.
Description: San Francisco, CA : Jossey-Bass & Pfeiffer ; Hoboken, NJ : John Wiley & Sons, 2016. | Includes index.
Identifiers: LCCN 2016020540 (print) | LCCN 2016025635 (ebook) | ISBN 9781118922897 (cloth) | ISBN 9781118923085 (pdf) | ISBN 9781118923078 (epub)
Subjects: LCSH: Counseling in higher education.
Classification: LCC LB2343.G66 2016 (print) | LCC LB2343 (ebook) | DDC 378.1/97—dc23
LC record available at https://lccn.loc.gov/2016020540
Cover design: Wiley
FIRST EDITION
This book is dedicated to all who practice academic advising at the master level and to those who aspire to achieve this level. May you use its contents to advance your advising practice, further student success, and contribute to the academic advising field.
The idea for a book explicitly for those who advise at the master level grew from discussions with Erin Null, then a staff member at Jossey-Bass. NACADA: The Global Community for Academic Advising began its long and productive relationship with Jossey-Bass with the development and publication of the first edition (2000) of Academic Advising: A Comprehensive Handbook. Much has changed in the field of academic advising since 2000; as a result of discussing those changes with Erin, a three-book series took shape to address the broadening scope of advising practice.
With the publication of this book, NACADA and Jossey-Bass complete the academic advisors core resources library:
Beyond Foundations is the first of its kind: a book dedicated to those who have not only mastered the basics of the field but who wish to contribute to the professional development of academic advisors on their campuses and in academe.
We owe a debt of gratitude to a number of individuals who contributed to the production of this text. First, we thank the master advisors who reviewed the book's outline and initial chapter drafts; their insights into what master advisors need in a book (and in the field) were invaluable.
Contributors
We also thank the authors for sharing their expertise. Authors are the unsung heroes of any edited book. Not only do they expend extensive time and effort crafting drafts based upon the editors' outline and their areas of expertise but they also respond to reviewer suggestions and make multiple revisions so that the content of the book is built from cover to cover. The authors met the challenge of writing to meet a variety of expectations in extraordinary fashion; they are some of the best and brightest practitioners in the advising field. Each has our undying gratitude.
We also thank the production staff who made the book possible, starting with Nancy Vesta, NACADA's copy editor extraordinaire. Nancy brought her keen eye and over 20 years of experience editing advising literature to this book. Our words cannot begin to express our thanks to Nancy. We also thank the NACADA Executive Office staff, including Executive Director Charlie Nutt, graduate research assistants Taylor Mather and Rebecca Rowlison, and Marketing Manager Bev Martin, for their support throughout two years of book production. We thank the Jossey-Bass team who picked up where Erin Null left off: Pete Gaughan, Alison Knowles, Aneesa Davenport, and Connor O'Brien (to name just a few). We value your expertise and your belief in us as editors, NACADA as an organization, and all who advise students.
Finally we thank you, the master advisor, reading this book. We trust that you will find validation for your advising practice as you acquire new ideas and strategies so you can boost student success, impact your campus, and contribute to the advising field.
Thomas J. Grites
Marsha A. Miller
Julie Givans Voller
Thomas J. Grites has been directly involved in the academic advising process in higher education for over 40 years. He was instrumental in forming the National Academic Advising Association and served as its second President. He has served as a consultant, program evaluator, and faculty development workshop leader on more than 100 campuses.
His publications have linked the importance of academic advising to many diverse areas within higher education. His publication, Academic Advising: Getting Us Through the Eighties, was used for academic advising program reviews for many years. He was coauthor of Developmental Academic Advising, the standard text for advisor training programs for many years. He has authored more than 70 journal articles, books, book chapters, program evaluations, and consultant reports. He has delivered over 120 conference presentations. He was coeditor of the second edition of Academic Advising: A Comprehensive Handbook.
Grites has taught courses in general teaching methods, freshman seminar, a basic skills course in critical thinking, a graduate course on developmental academic advising at Teachers College, Columbia University, and most frequently a transfer student seminar at Stockton University. He has also served on his local board of education for over 30 years.
He is a native of Danville, Illinois. He earned his bachelor's and master's degrees from Illinois State University and a PhD from the University of Maryland. Both institutions have awarded him distinguished alumni awards; he was inducted into the College of Education Hall of Fame at Illinois State during its 150th anniversary and homecoming celebrations on October 13, 2007. Tom resides in Absecon, New Jersey.
Marsha A. Miller, a NACADA member since 1988, began her academic career as a history major at the University of Missouri, where she served as a peer advisor in the College of Education. She has graduate degrees from the University of Iowa and Emporia State University; she advised and taught at Cloud County Community College for 14 years. At Cloud, she served as chair of the faculty committee that restructured the advising program and was director of that program when it received the NACADA Advising Award and the Noel-Levitz citation for Excellence in Student Retention.
Miller has been a member of the NACADA Executive Office staff since 2002 and serves as NACADA's Assistant Director for Resources and Services. She regularly presents at conferences and publishes articles. She was coeditor (with Jayne K. Drake and Peggy Jordan) of the 2013 NACADA/Jossey-Bass book Academic Advising Approaches: Strategies That Teach Students to Make the Most of College and coauthored a chapter and glossary of terms included in the most recent NACADA/Jossey-Bass book, The New Advisor Guidebook: Mastering the Art of Academic Advising (2015). She was a coeditor of the first edition of Comprehensive Advisor Training and Development: Practices That Deliver (2009). She is managing editor for NACADA-produced books and established the NACADA Clearinghouse of Academic Advising Resources on the web.
In addition, Miller served as a faculty member of the NACADA Summer Institute for 9 years. She is the NACADA Director on the board of the Council for the Advancement of Standards in Higher Education and answers member questions regarding advising-related concerns.
Julie Givans Voller is a research and planning strategist for the Maricopa County Community College District in Arizona. Her work supports the Maricopa Priorities initiative—a multiyear, district-wide effort to increase collaboration and promote student success and mobility in the District's 10 colleges and 2 skills centers. Previously, she served as the Director of Academic Advising, Transfer, and Assessment Services at Phoenix College (PC). At PC, the flagship college of the Maricopa District, she initiated and implemented local and district-wide innovations to improve students' experience and learning through academic advising and student affairs.
Prior to joining the Maricopa District, Givans Voller was Director of Academic Advising for the College of Liberal Arts and Sciences at Arizona State University. As an administrator, her work focused on managing change, integrating technology into academic advising, and designing and delivering programs for advisor training and professional development.
Givans Voller's credentials include regional and national conference presentations, serving as a founding Cochair of the NACADA Pre-Law Interest Group, and membership on the Publications Advisory Board. She was a member of the executive board of the Western Association of Pre-Law Advisors. She contributed to two NACADA webinars related to advisor professional development. She has authored articles on citizenship learning through advising, professional development, and advisor reward and recognition, and was lead editor for Comprehensive Advisor Training and Development: Practices That Deliver (2009).
She earned her doctorate in Educational Leadership and Innovation from Arizona State University in 2013.
Karen L. Archambault, EdD, a long-time advocate for student success, currently serves as Executive Director of Enrollment Management at Rowan College at Burlington County, New Jersey, where she oversees recruitment, financial aid, and the registrar's office as well as several retention programs for high-risk students. In prior work experiences, she worked in areas of recruitment, advising programs, and retention as well as new student programs and faculty support. While her experience spans a wide range of functional areas, Archambault's research interests are in transfer student preparation and retention and in cross-campus efforts that support student success. She received her bachelor's degree from Salisbury University and her master's degrees from Old Dominion University and Trinity Washington University. She completed her doctorate in Educational Leadership at Rowan University.
Jennifer L. Bloom, EdD, joined the Department of Educational Leadership and Research Methodology at Florida Atlantic University in August 2015 as an associate professor and Coordinator of the Higher Education Leadership Master's Degree Program. She previously served as a clinical professor and the Director of the Master's Degree Program in the Higher Education & Student Affairs Program housed in the Department of Educational Leadership and Policies at the University of South Carolina from 2007 to 2015. Prior to this position, she served as the Associate Dean for Student Affairs and the Medical Scholars Program at the University of Illinois College of Medicine at Urbana-Champaign. She earned her doctorate in Higher Education Administration from the University of Illinois at Urbana-Champaign in 1995. Bloom is a cofounder of the appreciative advising and appreciative education movements.
Susan M. Campbell earned her BS in Speech and Theatre from Ball State University, her MS in Adult Education from the University of Southern Maine, and her EdD in Higher Education Administration from the University of Massachusetts at Amherst. Campbell currently serves as senior advisor to the Dean for the Lowell Institute School at Northeastern University. She served as President of NACADA, has held other leadership positions within the association, and received the NACADA Virginia N. Gordon Award in 2005. She participated in the 2005 AASCU graduation rate outcomes study and on a task force for the AASCU/NASULGC Voluntary System of Accountability Project. Her publications include contributions to the NACADA Guide to Assessment in Academic Advising (2005); the 2005 NACADA monograph, Peer Advising: Intentional Connections to Support Student Learning; both editions of The Distance Learner's Guide (1999, 2004), published by Prentice Hall; and the second edition of the Academic Advising Handbook (2008) published by Jossey-Bass. She also coauthored a chapter in the 2013 NACADA/Jossey-Bass book, Academic Advising Approaches: Strategies That Teach Students to Make the Most of College.
Hilleary Himes is the Director of Advising and the Division of Undergraduate Studies Program Coordinator in the College of Earth and Mineral Sciences at the Pennsylvania State University. She earned her BA in Anthropology from Penn State, her MA, also in Anthropology, from the University of Montana, and is currently earning her doctorate in Educational Theory and Policy. Himes is an active member of the NACADA Theory, Philosophy, and History of Advising Commission, serving on the Steering Committee from 2012 to 2014, and is serving as a mentor in NACADA's Emerging Leaders Program. Her research interests include developing philosophy and theory for academic advising, understanding the influence of socioeconomic status on students' educational experiences, and the history of higher education and academic advising.
Chrissy L. Davis Jones is the Associate Dean of Student Development at Spokane Falls Community College (SFCC) in Spokane, Washington. Her responsibilities at SFCC include direct oversight of academic advising and counseling, new student orientation, placement and proctor testing services, and peer services as well as an academic early alert system. She is also actively involved with various local, state, and national organizations. She is a long-standing member of NACADA and has served on the NACADA Professional Development Committee, Awards Committee Program, the Faculty Advising Commission, and the Advisory Board as well as in a faculty position for the Administrators' Institute. She earned her bachelor's of Social Work at the University of Wyoming, a master's of Social Work from the University of Denver, and a doctorate of Education in Higher Education from the University of North Texas.
Peggy Jordan is a professor of Psychology at Oklahoma City Community College. She also served as the Director of the Center for Learning and Teaching and as a student development counselor. For the first 20 years of her professional career, Jordan worked in various state agencies and in private practice. After years of teaching clients coping skills and strategies to enhance motivation and feelings of worth, Jordan returned to the college campus with a strong belief that teaching and advising students offer them the greatest opportunities for empowerment. Jordan coauthored a chapter in the second edition of the Academic Advising Handbook (2008) and was coeditor for the NACADA monograph Advising Special Student Populations (2007). She has written for other NACADA monographs and for the NACADA Journal. Jordan served as a faculty member for the NACADA Faculty Seminar and Summer Institute and has presented numerous workshops for NACADA regional and national conferences.
Marc Lowenstein earned degrees in Philosophy from Colgate University and the University of Rochester. He taught philosophy at several institutions before shifting to a career in administration at Richard Stockton College (now Stockton University) in New Jersey. His positions there included Dean of Professional Studies and Associate Provost. He retired in 2012. Lowenstein has published a number of articles and spoken at numerous local, regional, and national conferences. His areas of interest include the ethics, the theory and philosophy, and the future of advising. In 2014, NACADA presented him with the Virginia Gordon Award for Excellence in Academic Advising.
Jeffrey McClellan is an associate professor of Management and academic advisor at Frostburg State University. He is also the Codirector of the College of Business Leadership Development Center. He earned a PhD in Leadership Studies from Gonzaga University. McClellan is a former advising administrator and an experienced consultant, trainer, and speaker. He has conducted more than 70 presentations at professional and academic conferences; facilitated or performed more than 100 professional presentations, speeches, training sessions, and consultations for numerous businesses, nonprofit organizations, and universities; and published more than 50 book reviews, articles, and chapters on leadership, administration, and advising. Most of McClellan's current work focuses on academic advising administration and on leadership, especially servant leadership and leadership in Latin America. He lives in Cumberland, Maryland, with his wife and six children.
Brett McFarlane currently serves as the Director of Academic Advising at the University of California (UC) Davis where he oversees campuswide advising initiatives, assessment of advising, advising training and professional development, advising technology advancements, and collaborative programming between academic and student affairs. Prior to taking his position at UC Davis, McFarlane served as the Director of Undergraduate Programs for the College of Engineering at Oregon State University and Director of Student Services for the School of Business at Portland State University. He holds a BS in Accounting from the University of Oregon, an MS in Postsecondary Adult and Continuing Education, and an EdD in Higher Education Leadership, both from Portland State University. His research interests focus on advising administration, student persistence, and advising assessment.
Craig M. McGill is a senior academic advisor at Florida International University. He holds master's degrees in Music Theory from the University of Nebraska–Lincoln and Academic Advising from Kansas State University; he is currently pursuing his doctorate in Adult Education and Human Resource Development with cognates in Gender Studies and Higher Education. An active member of NACADA, he recently finished a three-year term as the Florida liaison, the Emerging Leaders Program, and currently is a member of the Diversity Committee, the Sustainable Leadership Committee, the Steering Committee for the Commission for LGBTQA Advising and Advocacy, the Publications Advisory Board, and the NACADA Journal Editorial Board. He has published papers on a variety of subjects in academic advising, adult education, and musical theatre studies.
Susan McWilliams is the Assistant Provost for Undergraduate Programs and Core curriculum at the University of Southern Maine (USM). In this capacity, McWilliams oversees curriculum development and assessment. She also directs the USM Office of Community Engagement and Career Development. In this capacity, she oversees staff who assist students, faculty members, and community partners with service, volunteer, and internship opportunities. McWilliams received her BA in German and Sociology from Wesleyan University in Connecticut and her PhD in Sociology from the University of Washington.
Charlie L. Nutt was appointed the Executive Director of the National Academic Advising Association in October 2007. Prior to this, he served as the Associate Director of the Association for 5 years. In addition, he was also Vice President for Student Development Services at Coastal Georgia Community College for 9 years and assistant professor of English/Director of Advisement and Orientation for 6 years. He received his AA from Brunswick College, BSEd from the University of Georgia, and MEd and EdD in Higher Educational Leadership from Georgia Southern University. Nutt has had vast experience in education. In addition to his 15 years as a teacher and administrator at Coastal Georgia Community College, where he originated the College Advisement Center and Orientation Program, which was awarded a Certificate of Merit by NACADA in 1995, he has taught English in grades 9 through 12, served as a department chair and assistant principal in a high school, and served as director of development and admission at a private K–12 institution. Presently, he teaches graduate courses in the College of Education in the Department of Counseling and Educational Psychology at Kansas State University. He has also been instrumental in the development of the NACADA/K-State Graduate Certificate in Academic Advising and several other NACADA professional development initiatives.
Rich Robbins is Associate Dean of Arts and Sciences at Bucknell University. He has developed advising programs at two institutions and headed advising programs at four institutions. He currently teaches in the Kansas State University master's program in academic advising. He has made over 150 professional presentations (including 40 on assessment) as well as dozens of campus consultations specifically on assessment of advising, and he is author or coauthor of four separate chapters on assessment of advising in various texts. His service to NACADA includes Chair of the Research Committee, member of the Council, Board of Directors, and several committees and task forces, as faculty and Chair of the Summer Institute and Assessment Institute, and as faculty for the Administrators' Institute. He is a member of the NACADA Consultants and Speakers Service and coeditor of the NACADA Journal. In 2011, Robbins received the Service to NACADA Award and also received the 2013 NACADA Virginia N. Gordon Award for Excellence in Advising.
Matthew M. Rust serves as the Director of Campus Career and Advising Services at Indiana University–Purdue University Indianapolis. In this role, he coordinates professional development, technology incorporation, and outcomes assessment within academic advising and career development. His professional background includes academic advising, career exploration, outcomes assessment, and first-year seminar teaching. Rust earned a BA in Political Science and Philosophy/Religion from Butler University, an MS in Student Affairs in Higher Education from Miami University, and a JD cum laude from North Carolina Central University School of Law. Admitted to the North Carolina State Bar in 2011 (currently inactive), Rust regularly presents on legal issues in advising as well as liberal education and assessment. Rust currently serves on the Editorial Board of the NACADA Journal.
Janet Schulenberg earned her undergraduate degree in Biology and Anthropology from SUNY Geneseo and her MS and PhD in Anthropology from the Pennsylvania State University. She serves as Associate Director for Technology and Curriculum in the Division of Undergraduate Studies at Penn State. Prior to returning to Penn State, she was an assistant professor of Anthropology at SUNY Potsdam. Schulenberg is past Chair of the NACADA Research Committee and the Theory, History, and Philosophy of Advising Commission. She coauthored “The Historical Foundations and Scholarly Future of Academic Advising” in the 2010 NACADA monograph, Scholarly Inquiry in Academic Advising, and “Advising Is Advising: Toward Defining the Practice and Scholarship of Academic Advising” in NACADA Journal, Volume 28, Number 1.
Leigh S. Shaffer received the BA and MA degrees in Psychology from Wichita State University in 1969 and 1971, and he received the PhD in Social Psychology from the Pennsylvania State University in 1974. He is professor emeritus of Sociology, Department of Anthropology and Sociology, West Chester University. He is now retired and living in Columbia, Missouri. He has served as coeditor of the NACADA Journal since 2009. He has authored or coauthored several articles on academic and career advising from a human capital approach.
During the past 25 years, George E. Steele has presented at the NACADA Annual Conference on topics related to working with undecided students, advising theory, and use of technology in advising. He has also written more than two dozen publications addressing these topics. He has been recognized for his work by NACADA in various ways, including the Service to NACADA Award and the Virginia N. Gordon Award. In addition, he has served in a variety of NACADA leadership roles. In his professional career, Steele has served as the Executive Director of the Ohio Learning Network, an organization that assisted Ohio higher educational institutions to assess, adopt, and deploy technology for online learning and student services. Prior to this position, he directed the advising program at the Ohio State University for undecided and major-changing undergraduates. Currently, Steele is a consultant working with institutions on topics related to his interests and teaching online for The Ohio State University.
Carolyn Thomas is the Dean and Vice Provost for Undergraduate Education at the University of California (UC) Davis and a professor of American Studies. As a faculty member, she served as an undergraduate and graduate student advisor for programs in American Studies and Cultural Studies. In her administrative role, she collaborates with deans, associate deans, and advising directors to enhance advising resources and partners with the Director of Academic Advising to improve advising practices throughout the UC Davis community. She is also the former recipient of the Chancellor's Award for Distinguished Undergraduate Mentoring at UC Davis.
Beverly A. Wallace has extensive experience as a faculty advisor for graduate and undergraduate majors and undeclared students. She received a PhD and MEd in Educational Psychology from the University of Alabama and an MA in English Education (Secondary) from Southeastern Oklahoma State University. She has contributed numerous publications and presentations in the areas of student learning and motivation.
Stephen O. Wallace serves as Coordinator of Developmental Education and Advising Development at Shippensburg University of Pennsylvania. He has extensive experience in advising and student support services. He received a PhD in Educational Administration from the University of Alabama and MEd in Adult and Higher Education from the University of Oklahoma. He has published in various NACADA publications and the NADE Digest and presented at the 2008 NACADA Annual Conference.