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Group Work with Persons with Disabilities

Sheri Bauman

Linda R. Shaw

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American Counseling Association

6101 Stevenson Avenue • Suite 600 • Alexandria, VA 22304 • www.counseling.org

Dedication

This book is dedicated to our teachers and colleagues—the many caring and compassionate souls who inspired us, taught us, and modeled exemplary counseling skills and values, and to our clients and students, who together have made us the counselors and educators that we are today.

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Acknowledgments

The authors gratefully acknowledge the following people, all of whom contributed their ideas and experiences for this book:

Amanda Easton

Lia D. Falco

Gabrielle Ficchi

Michael T. Hartley

T. Gregory Kopp

Teresa Mayle

Jayci Robb

Toni Saia

Kristi Thomas

Allison Thorbergson

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About the Authors

Sheri Bauman, PhD, is a professor and director of the counseling graduate program in the Department of Disability and Psychoeducational Studies in the College of Education at the University of Arizona. Prior to earning her doctorate in 1999, she worked in public schools for 30 years, 18 of those as a school counselor. She is a licensed psychologist (currently inactive). Dr. Bauman conducts research on bullying, cyberbullying, peer victimization, and teacher responses to bullying. She also studies group work and is past editor of the Journal for Specialists in Group Work. She is a frequent presenter on these topics at local, state, national, and international conferences. She is the author of Special Topics for Helping Professionals and Cyberbullying: What Counselors Need to Know and is lead editor of Principles of Cyberbullying Research: Definition, Measures, and Methods. Her most recent book is Mental Health in the Digital Age, coauthored with Dr. Ian Rivers. Her vita includes more than 50 publications in peer-reviewed scholarly journals, numerous book chapters, three training DVDs, and other publications for a general audience. She has been the recipient of two grants from the National Science Foundation and is now the principal investigator on the research team funded by a grant from the National Institute of Justice to investigate how school resource officers (SROs) affect school climate and safety and to test the added value of an enhanced model for training SROs. Dr. Bauman lives in Tucson, Arizona, with her husband and three golden retrievers.

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Linda R. Shaw, PhD, is a professor and department head in the Department of Disability and Psychoeducational Studies at the University of Arizona. Prior to her current position, Dr. Shaw was the director of the Rehabilitation Counseling Program at the University of Florida. She has more than 35 years of experience as a rehabilitation counselor, administrator, and educator. Her counseling and nonacademic administrative experience includes specializations in spinal cord injury rehabilitation, brain injury rehabilitation, and psychiatric disability. Dr. Shaw is a licensed mental health counselor and a certified rehabilitation counselor. Dr. Shaw currently chairs the Code of Ethics Revision Committee for the Commission on Rehabilitation Counselor Certification (CRCC) and was a member of the American Counseling Association (ACA) Ethics Revision Task Force, which completed the 2014 revision of the counseling Code of Ethics. She is a past president of the Council on Rehabilitation Education (CORE), the national accreditation body for rehabilitation counseling programs, and a past president of the American Rehabilitation Counseling Association (ARCA). She represented CORE on the 20/20 Visioning Group cosponsored by the American Association of State Counseling Boards and ACA. Dr. Shaw has served as vice chair of CRCC and has also served as chair of the CRCC Ethics Committee, presiding over that committee throughout the process of a previous revision of the Code of Professional Ethics for Rehabilitation Counselors. Dr. Shaw has published and presented widely on issues related to disability-related job discrimination, the correlates of professional ethical behavior, professional issues in rehabilitation counseling, and neurological disability. She is the author of two coedited books and many publications and presentations. Currently, her research is focused on disability harassment in employment and on professional ethics.

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Part I
General Principles

Chapter 1
Introduction

The need for this book became apparent when we were searching for a suitable supplemental text in group counseling for graduate students in a counseling program with a rehabilitation emphasis. A thorough search revealed that no such book existed, despite the fact that approximately 19% of the U.S. population reported a disability on the 2010 census, with more than 50% describing the disability as severe (U.S. Census Bureau Reports, 2012). The Occupational Outlook Handbook (2014) indicates that in 2014, 120,100 rehabilitation counselors, who specialize in working with people with disabilities, were employed in the United States, with a projected growth of 9% by 2024. In addition, many counselors who are not trained as rehabilitation counselors serve clients with disabilities. Persons with disabilities may participate in groups to assist them in adapting to an acquired disability, but they also may seek groups to help with the many issues for which able-bodied persons participate in groups. Groups are helpful to survivors of abuse and trauma, family problems, social concerns, career decisions, and myriad other topics. Whether the facilitator is a specialist in working with people with disabilities or a generalist counselor with standard training, conducting effective groups that include members with disabilities requires additional knowledge, attitudes, and skills over and above what is typically covered in the basic group counseling course. This book is designed to provide those needed components.

Definitions and Frameworks

We use the term disability to refer to a physical or mental condition that results in significant limitations in one or more major life activity. Limitations could be difficulties in mobility, communication, sensory processing, cognitive processing, and many others. This definition is consistent with the concept of disability used in the Americans With Disabilities Act of 1990 (ADA), a critically important disability civil rights law passed in 1990. However, it is important to emphasize that this definition is not intended to convey the notion that a disability is a deficit.

We subscribe to the disability model that frames disability as an interaction between the physical or mental condition of the individual with a disability and the attitudes, policies, and contexts that create limitations. In other words, disability is a socially constructed concept. The disability rights movement in the United Kingdom uses the term disabled “to denote someone who is disabled by society's inability to accommodate all of its inhabitants” (Disabled-World.com, 2016, ¶13). There are many types of disabilities, including mobility or physical impairments, spinal cord injuries (SCIs), vision or hearing disabilities, psychological disorders, and cognitive or learning disabilities. Some disabilities are readily apparent to others, whereas others are invisible (such as epilepsy or diabetes). We include this definition because members of groups may bring up the social discrimination they experience, and because their own view of the limitations associated with their particular disability (or disabilities) may become issues to be addressed in treatment.

We also choose to use “person-first language” (Dunn & Andrews, 2015, p. 256) in the title and throughout the book not only to be consistent with the American Psychological Association publication style guidelines but also because we want to convey that the disability is one aspect of a multifaceted person. A useful guideline for using person-first language can be found at http://www.cdc.gov/ncbddd/disabilityandhealth/pdf/disabilityposter_photos.pdf.

However, we recognize that there is an opposing viewpoint that prefers “identity-first” language. From this perspective, for some people, the disability is the focus of their identity. For example, Emily Ladau (2015) believes that person-first language separates the person from his or her disability and “implies that ‘disability’ or ‘disabled’ are negative, derogatory words. . . . [Person-first language] essentially buys into the stigma it claims to be fighting” (¶ 7). She points out that when referring to the racial or ethnic identity of someone, we do not say, “a person who is Latina” or “a person who is Jewish,” we say, “She's Latina” or “He's Jewish.” She feels that saying “She's disabled” is equivalent. However, though we acknowledge this position, we use “person with a disability” rather than “disabled person” in this book, recognizing that this is not a universally accepted choice.

We use the term group or group work to include all types of groups: task, psychoeducational, counseling, and therapy. The needs and concerns of persons with disabilities exist in all of those formats and in all settings (schools, community mental health facilities, hospitals, rehabilitation centers) in which groups may be offered, and we provide material that will generally be applicable to all contexts and formats. Although the distinctions between types of groups and settings are important, we believe that the concerns related to disabilities transcend those distinctions. In those cases in which the material is specific to a type of group or setting, we make that clear.

Client Rights

The passage of the ADA in 1990 was an important step toward ensuring the rights of people with disabilities (see http://www.ada.gov and http://aaidd.org/home for additional information). B. Brown (1995), in the spirit of that legislation, proposed a “Bill of Rights” (p. 71), which provides a foundation for this book. We include below those rights that are most pertinent and urge readers to view the original article for the complete list:

B. Brown (1995) also highlighted rights that focus on the prospective group member:

With these rights in mind, we draw on a model proposed by Merchant (2013) for multicultural groups to provide a framework for this endeavor. She proposed that groups might be culture specific, which in the case of disabilities would mean that membership in the group would be restricted to persons with a specific disability (e.g., deafness, AIDS, cerebral palsy, SCIs), with the goals of providing support, information, and resources for persons with that disability and of helping members accept themselves and their lives with the disability. A second type of group would be one designed to increase understanding of, and sensitivity toward, persons with disabilities in a group comprising a mixture of persons with and without disabilities (or with different disabilities). We do not focus on such groups in most of this book, although we touch on them in the training and resources sections. Finally, there are groups for a variety of issues (e.g., family violence, substance abuse, grief and loss) in which persons with disabilities participate although the focus is on the issue rather than the disability. In each of these types of groups, the facilitator must be knowledgeable about the particular challenges of including persons with disabilities as contributing members of the group. These challenges may be related directly to the disability, but they also may include other health issues, relationship difficulties, family-of-origin issues, abuse, and so on. Facilitators must also have a basic understanding of the disabilities to anticipate and prepare for the needs of those members while helping all members have a positive experience in the group and a deeper appreciation of the psychosocial context of the member (or members) with disabilities. Finally, it may be that the group facilitator is a person with a disability; the nature of the disability and the composition of the group may present unique leadership issues whether or not the members have disabilities as well (Bauman & Thorbergson, 2011).

Importance of Groups for Persons With Disabilities

On a very basic level, groups provide a social support network for members. For those with disabilities, this may provide a necessary ingredient for growth. The skills that form relationships in the group can be applied to social settings outside the group with the confidence that one has been successful using those skills in the protected context of the group. Groups provide a safe and supportive environment in which members can gain deeper self-understanding and develop a more nuanced understanding and appreciation of others. The well-known therapeutic factors in groups (Yalom & Leszcz, 2005) can be particularly powerful in the case of groups with persons with disabilities (Ellis, Simpson, Rose, & Plotner, 2015).

One of those factors is universality, which refers to the recognition in the group that one is not alone in her or his situation. For persons with disabilities, being in a group with others who have the same challenges can reduce the sense of isolation that often accompanies such circumstances. This phenomenon is powerful in groups for parents who have children with disabilities (Seligman, 1993). Parents may struggle to adjust their parenting to meet the needs of the child with a disability and may experience negative reactions from others in the community; sharing and learning from others who share these challenges can be very therapeutic. In groups with others who do not have disabilities, the person with disabilities may find he or she shares feelings and struggles with others regardless of their disability status, which is also a vehicle to reduce the feelings of loneliness and disconnection from others. In such groups, the person with disabilities may find that experience facilitates the transition into other settings (e.g., work, social activities) with nondisabled persons. Groups provide an opportunity to exchange ideas about common problems (Livneh, Wilson, & Pullo, 2004), often generating new perspectives on perceived challenges.

In a group, the opportunity to be helpful to others, or altruism, can increase the members' feelings of self-worth. When others in the group acknowledge or appreciate a member's contribution to the group or to individual members, he or she feels valued and important, essential ingredients for self-esteem. When members encounter others at different stages of dealing with an issue, they may develop a sense of hope that they, too, can make progress and feel more satisfied and fulfilled. For those whose disability may limit their opportunities to join with others, the feeling of cohesiveness that develops in groups can provide that sense of belonging that is so essential for optimal human functioning.

Groups also provide a place where members can express their emotions without fear of judgment, a process known as catharsis. This experience often precipitates feelings of relief from the effort to bottle up strong emotions, and it allows members to shed feelings of shame and guilt that are frequently associated with those emotions. Groups also provide a context in which one can learn from others, by giving and receiving feedback, modeling the behavior of other members, and exploring existential issues of freedom and responsibility, mortality, and loneliness. Although these factors are present to some degree in all effective groups, the potential for profiting from these therapeutic factors may be enhanced among those with disabilities, particularly those disabilities that may be associated with social isolation or that are particularly heavily stigmatized.

In groups led by a professional, the leader has the opportunity to observe and assess the client's interpersonal style. In individual therapy, the counselor must rely on the client's self-report; in the group, the clinician can observe and assess the psychosocial needs of the client directly, which provides much more authentic data.

Organization of This Book

The book is organized into sections to facilitate the location of pertinent information. All chapters include a section on Key Terms and Recommendations for Practice. References are in a separate section at the end of the book.

Part I

Part I includes chapters whose information is most general. For example, in Chapter 2, we discuss themes that are likely to be prominent for groups with a focus on disability concerns. For some people whose disability had a recent onset, it is likely that issues of adjustment and adaptation to the disability will arise. There may be a need for information sharing regarding managing the disability, as well as social concerns about relationships (including intimacy, friendships, family, and professional).

The variety of group formats, including those using technological platforms, is discussed in Chapter 3. In many ways, groups using technology can be particularly helpful for persons with mobility or transportation difficulties, those with rare conditions, and those with concerns about being judged by their appearance. In Chapter 4, we examine issues of diversity that interact with disabilities to present complex issues. Demographic factors such as race, ethnicity, age, sexual orientation, and cultural context combine to create unique profiles even among those who share the same disability. Moreover, we consider the case of persons with multiple disabilities or a history of polytrauma and discuss how those factors affect the process and content of groups. In Chapter 5, we examine more closely decisions that must be made regarding the composition of groups. For example, we consider whether a group should be homogeneous or heterogeneous and on what basis and characteristics that choice should be made.

Chapters 6 and 7 address significant topics that bear close attention. Chapter 6 focuses on ethical considerations. The importance of concentrated focus on ethical concerns cannot be overstated. As professionals, we adhere to the ethical standards of our professional organizations and must be sensitive to specific situations that can engender ethical dilemmas. Chapter 6 focuses on ethical considerations specific to facilitating groups with members who have disabilities, rather than ethics in general. Chapter 7 reviews special training needs and brings attention to logistical and other accommodations that may be necessary to include clients with disabilities. In this chapter, we illuminate psychosocial concerns that may not be at the forefront for clinicians not specifically trained in rehabilitation, and we discuss points of general etiquette that must be observed to treat all clients with dignity.

Part II

Part II focuses on group work with specific populations. Each chapter is designed to stand alone, so that a counselor doing a group session with persons with that type of disability can use it as a guide. In some cases, we suggest accommodations that might be necessary to enable full participation by a person with a disability. For example, a person who is blind may need braille room or floor numbers; a person who uses a wheelchair needs an accessible location with ramps and doors that are wide enough to allow wheelchair passage. However, we wish to stress that group counselors should see these adaptations not as burdens but as opportunities to embrace universal design principles. Universal design is a movement that promotes the design of physical spaces and products to make them usable by everyone (http://www.washington.edu/doit/universal-design-vs-accommodation). This includes having wheelchair-accessible buildings and restrooms but also providing written materials such as intake forms in large print.

Chapters in this part cover sensory disabilities, behavioral and emotional disabilities, cognitive disabilities, physical disabilities, chronic illness and disabilities including AIDS/HIV. Each chapter provides focused and in-depth discussion of needed information for counselors working with individuals with these disabilities in their groups.

Part III

Part III summarizes and integrates the information presented in previous chapters and includes additional resources that will be useful to readers of the book. Readers will find lists of books and other media and information about organizations that provide information and services to persons with disabilities. There is a glossary to assist readers in developing an understanding of the terminology used and training activities for those who are counselor educators.

We hope that counselors at all levels of training will find this book useful. We believe strongly in the power of group work, but because of the potential power (that, when mishandled, can be harmful), it is critical that groups be facilitated by a well-trained and prepared counselor or therapist. That is particularly true for those who serve clients with disabilities. Conducting groups with persons with disabilities (many of whom have multiple disabilities or additional issues) takes knowledge and skill but also an accepting, inclusive attitude.

We believe most counselors are likely to encounter clients with disabilities in their career—recall that persons with disabilities are the largest minority group in the country. We hope this book will inspire confidence so that if a counselor learns that a client interested in a group has a disability, he or she knows that he or she can return to this book for information.

Key Terms

  1. Disability: a condition that limits a person's ability to engage in one or more major life activity (school, work, travel and movement, recreation). Disability is a social construction, because the attitudes, policies, and lack of accommodations in the environment create the limitations rather than the disability creating them per se.
  2. First-person language and disability-first language: When referring to someone who has a disability, there are two competing beliefs about the most respectful and appropriate way to do so. One camp uses a phrase that first notes the person and then the disability (person-first language, e.g., person with a hearing loss), and the other prefers to acknowledge the centrality of the disability by saying “deaf person” or “hearing-impaired person.”
  3. Group dynamics: patterns of interaction among and between members and between members and the leader.
  4. Group work: a generic term that includes all types of groups, primarily task groups, psychoeducational groups, counseling groups, and therapeutic groups. Classroom groups and athletic teams are sometimes studied as examples of task groups, as are committees in the workplace. The dynamics of interactions are similar in all groups.
  5. Therapeutic factors: Also known as curative factors, this concept originated with the work of Irvin Yalom and refers to characteristics of groups that promote beneficial outcomes in members.

Recommendations for Practice

  1. Locate a copy of a well-validated measure of attitudes toward persons with disabilities. Take the inventory honestly, and evaluate your own performance. If it is not what you would like, consider how to get additional experience to become more accepting of this population. One such measure is available online at https://implicit.harvard.edu/implicit/. Log in as a guest and take the disability measure.
  2. You may wish to ask clients whether they prefer person-first or identity-first language as part of establishing norms at the beginning of the group.
  3. A discussion of what the term disability means to you (and members) can be very enlightening.
  4. Be sure to explain why groups are the treatment of choice for this population.
  5. Be conscious of the meeting space and ensure that it can accommodate persons with a variety of disabilities.
  6. Observe or survey your groups to determine which therapeutic factors are most prevalent. Reflect on how you can maximize these experiences to enhance the growth of group members.