Cover
About the Editors
About the Authors
Acknowledgments
Introduction
1. A Discipline of Listening?
2. Overview of the Book
3. Conclusion
4. References
PART I: Methodological Approaches
1. 1 Physiological Approaches
  1. fMRI Approaches to Listening
  2. Electrophysiological Approaches to Listening
  3. Pupillometry Approaches to Listening
  4. Conclusion
  5. References
2. 2 Phenomenological Approaches
  1. Introduction to Phenomenology
  2. Acoustics and the Materiality of Sound
  3. Embodiment and Musicality
  4. Language and Communication: Inner Speech, Intersubjectivity, Interlistening
  5. Conclusion
  6. References
3. 3 Interpretive Approaches
  1. Interpretive Methods in Listening Research
  2. Interpretation Across Contexts
  3. From Interpretation to Decolonization and a Culture‐centered Approach
  4. Conclusion
  5. References
4. 4 Empirical Approaches
  1. Philosophical Background
  2. What Do Empirical Listening Scholars Do?
  3. Reporting, Experimental, and Observational Methods
  4. Conclusion
  5. References
PART II: Disciplinary Foundations
1. 5 Architecture
  1. Sound and Architecture: A Look Back
  2. The Influence of Sound Art
  3. Listening and Architecture
  4. Reimagining the Architectural Design Process
  5. Conclusion
  6. References
2. 6 Audiology
  1. Anatomy of Hearing
  2. The Study of Hearing
  3. Auditory Processing Problems
  4. Other Forms of Hearing Loss
  5. Conclusion
  6. References
3. 7 Interpersonal Communication
  1. Defining Interpersonal Communication and Listening
  2. Forms of Interpersonal Listening
  3. Conclusion and a Caveat
  4. References
4. 8 Language Learning
  1. Prenatal Experiences Shape Listening Preferences in the Newborn
  2. Infants’ Perception Attunes to the Native Language
  3. Word Learning in Infancy and Toddlerhood
  4. Phonological Abilities: A Foundation for Literacy Development
  5. Social Interactions Modulate Speech Perception and Language Learning
  6. Conclusion
  7. References
5. 9 Linguistics
  1. Co‐citation Analysis
  2. Results
  3. Discussion
  4. Conclusion
  5. Acknowledgment
  6. References
6. 10 Management and Leadership
  1. Listening and Organizational Outcomes
  2. What is Good Listening at Work?
  3. Barriers to Listening in Organizations
  4. Listening: Level of Analysis Considerations
  5. Conclusion
  6. References
7. 11 Media Studies
  1. The Disregard of Listening
  2. Tuning in to Listener Research
  3. Listening and the Production of Meaning
  4. Listening and the Screen
  5. Mediated Music and the Listening Subject
  6. Listening as Method
  7. Conclusion
  8. References
8. 12 Musicology
  1. Explicit vs. Implicit Knowledge of Music
  2. Emotion and Meaning in Music
  3. Conclusion
  4. References
9. 13 Philosophy
  1. Knowledge, Activity, and the Conception of Listening
  2. Listening and Reasoning
  3. Listening and Understanding
  4. Listening and Intellectual Virtues
  5. Conclusion
  6. References
10. 14 Psychology
  1. Part I: Listening and the Architecture of the Cognitive System
  2. Part II: Listening and Individual Differences
  3. Conclusion
  4. References
11. 15 Sound Studies
  1. Soundscapes and Auditory Cultures
  2. Concluding Thoughts: Potential Pitfalls of Interdisciplinarity
  3. References
PART III: Teaching Listening
1. 16 Instructional Design and Assessment
  1. Pedagogic Principles
  2. Teaching Approaches
  3. Assessment
  4. Summary
  5. References
2. 17 Teaching Listening in Classroom Settings
  1. Conceptualizing Listening and Reading Comprehension
  2. Listening and Reading Comprehension at the Classroom Level
  3. Instructor Behaviors Impact Listening and Learning
  4. Conclusion
  5. References
3. 18 Music Education
  1. The Centrality of Listening in Music Education
  2. Curriculum
  3. Listening and Learning
  4. Implications: Music Psychology
  5. Conclusion
  6. References
4. 19 Training and Development
  1. Training and Development Activities
  2. Developing Listening Competence
  3. The HURIER Model of Listening
  4. Improving Listening Effectiveness
  5. Creating Listening Environments
  6. The Future of Listening Training
  7. Conclusion
  8. References
5. 20 Listening Education in the Medical Curriculum
  1. Assessment Practices
  2. Instructional Methods
  3. Conclusion
  4. References
PART IV: Contexts and Applications
1. 21 Mindful Interpersonal Listening
  1. Mindful Listening
  2. A Process Model of Active‐Empathic Listening
  3. Conclusion
  4. References
2. 22 Listening, Lying, and Deceit
  1. Defining Deception
  2. Cues
  3. Communication Content
  4. Truth‐Bias and the Truth‐Default
  5. Deception Detection Accuracy
  6. Improved Deception Detection
  7. Listening, Deception, and Deception Detection
  8. References
3. 23 Mediated Listening
  1. Redefining Listening Through Technology
  2. Defining Technological Listening
  3. Technology as a Shared Context: The Classroom
  4. Summary
  5. References
4. 24 Listening and Relational Lawyering
  1. Listening Pedagogy in Law and What Clients Want
  2. Embracing Listening as a Newly Essential Skill for Lawyers
  3. Re‐defining Listening Pedagogy as a Core Practice of Relational Lawyering
  4. Future Directions
  5. References
5. 25 Listening in Health Care
  1. Listening Between the Lines: Listening as a Therapeutic Tool in Health Care
  2. Listening in Clinical Environments
  3. Challenges to Effective Listening in Health Care
  4. Conclusion
  5. References
6. 26 Listening for Healthy Democracy
  1. Voice and “Speaking Up”
  2. Listening: The Essential Corollary of Voice and Speaking
  3. Organizational Listening
  4. Towards Meaningful Engagement and Democratic Participation
  5. The Costs of Not Listening
  6. Summary and Conclusions
  7. References
PART V: Emerging Perspectives
1. 27 Performative Listening
  1. Performative Listening as Relational Stance
  2. Commitments of Performative Listening
  3. Future Directions: Performative Listening as Opening
  4. References
2. 28 Augmented Reality
  1. Augmented Reality
  2. Theoretical Background
  3. Research into AR Interactions
  4. Future Directions
  5. References
3. 29 Building Peace Through Listening
  1. Understanding the Nexus Between Listening and Peace‐building
  2. The Ethiopian Context
  3. Conclusion
  4. References
4. 30 Silence
  1. Silence and Listening on a Shifting Continuum
  2. Ethnomethodology, Linguistics, and Conversation Analysis
  3. Positive Approaches and Future Directions in Studies of Silence and Listening
  4. Conclusion
  5. References
Epilogue Moving Toward Listening Literacy
1. The Current Status of Listening Across Disciplines
2. Listening and Communication Literacy
3. Literacy and Communication Competency
4. Listening, Literacy, and Information Processing
5. Assessing Competency
6. Conclusion
7. References
Index
End User License Agreement

List of Tables

Introduction
1. Table I.1 Examples of listening definitions from disciplinary chapters.
Chapter 9
1. Table 9.1 Publication bursts.
2. Table 9.2 Journal bursts.
3. Table 9.3 Keyword bursts.
Chapter 12
1. Table 12.1 Basic sound dimensions in musicology.
2. Table 12.2 Main concepts in musicology.
3. Table 12.3 MIR features, their related musical concepts and calculations.
Chapter 16
1. Table 16.1 Summary: comprehension building.
2. Table 16.2 Summary: academic conversations.
3. Table 16.3 Summary: academic conversations.
4. Table 16.4 Summary: integrating listening.
5. Table 16.5 Summary: deliberate practice.
Chapter 18
1. Table 18.1 An example of critical thinking instruction.
2. Table 18.2 Cognitive level, example tasks, and music listening applications.
Chapter 19
1. Table 19.1 Skill components and sample outcomes associated with the HURIER be...
2. Table 19.2 Example of behaviorally‐anchored rating scales for assessment cent...

List of Illustrations

Chapter 1
1. Figure 1.1 A meta‐analysis showed increased cingulo‐opercular activity in re...
Chapter 5
1. Figure 5.1 Greek theater at Epidaurus.
2. Figure 5.2 Sound tube 1974.
3. Figure 5.3 BLUR building by Diller Scofidio and Renfro.
4. Figure 5.4 Falling Water (Kaufmann residence) by Frank Lloyd Wright.
5. Figure 5.5 MIX House.
Chapter 9
1. Figure 9.1 The dual‐map overlay of research in listening comprehension. The ...
2. Figure 9.2 Visual representation of research clusters arranged across time (...
3. Figure 9.3 Visual summary of the research foci and scope of the top five clu...
Chapter 12
1. Figure 12.1 Sub‐disciplines of musicology and broader related disciplines.
2. Figure 12.2 General concepts in musicology.
Chapter 14
1. Figure 14.1 Listening as a four‐step process of information processing.
Chapter 17
1. Figure 17.1 Kim (2017) Direct and Indirect Effect Model of Reading (DIER) wi...
Chapter 28
1. Figure 28.1 Simplified representation of a “virtuality continuum” (Milgram &...
Chapter 30
1. Figure 30.1 Three‐dimensional model of multiple circular continua.

Handbooks in Communication and Media

This series provides theoretically ambitious but accessible volumes devoted to the major fields and subfields within communication and media studies. Each volume provides experienced scholars and teachers with a convenient and comprehensive overview of the latest trends and critical directions, while grounding and orientating students with a broad range of specially commissioned chapters.

The Handbook of Children, Media, and Development, edited by Sandra L. Calvert and Barbara J. Wilson

The Handbook of Crisis Communication, edited by W. Timothy Coombs and Sherry J. Holladay

The Handbook of Internet Studies, edited by Mia Consalvo and Charles Ess

The Handbook of Rhetoric and Public Address, edited by Shawn J. Parry‐Giles and J. Michael Hogan

The Handbook of Critical Intercultural Communication, edited by Thomas K. Nakayama and Rona Tamiko Halualani

The Handbook of Global Communication and Media Ethics, edited by Robert S. Fortner and P. Mark Fackler

The Handbook of Communication and Corporate Social Responsibility, edited by Øyvind Ihlen, Jennifer Bartlett, and Steve May

The Handbook of Gender, Sex, and Media, edited by Karen Ross

The Handbook of Global Health Communication, edited by Rafael Obregon and Silvio Waisbord

The Handbook of Global Media Research, edited by Ingrid Volkmer

The Handbook of Global Online Journalism, edited by Eugenia Siapera and Andreas Veglis

The Handbook of Communication and Corporate Reputation, edited by Craig E. Carroll

The Handbook of Media and Mass Communication Theory, edited by Robert S. Fortner and P. Mark Fackler

The Handbook of International Advertising Research, edited by Hong Cheng

The Handbook of Psychology of Communication Technology, edited by S. Shyam Sundar

The Handbook of International Crisis Communication Research, edited by Andreas Schwarz, Matthew W. Seeger, and Claudia Auer

The Handbook of Organizational Rhetoric and Communication, edited by Øyvind Ihlen and Robert L. Heath

The Handbook of European Communication History, edited by Klaus Arnold, Paschal Preston, and Susanne Kinnebrock

The Handbook of Listening, edited by Debra L. Worthington and Graham D. Bodie

This edition first published 2020
© 2020 John Wiley & Sons, Inc.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by law. Advice on how to obtain permission to reuse material from this title is available at http://www.wiley.com/go/permissions.

The right of Debra L. Worthington and Graham D. Bodie to be identified as the authors of the editorial material in this work has been asserted in accordance with law.

Registered Office
John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, USA

Editorial Office
111 River Street, Hoboken, NJ 07030, USA

For details of our global editorial offices, customer services, and more information about Wiley products visit us at www.wiley.com.

Wiley also publishes its books in a variety of electronic formats and by print‐on‐demand. Some content that appears in standard print versions of this book may not be available in other formats.

Limit of Liability/Disclaimer of Warranty
While the publisher and authors have used their best efforts in preparing this work, they make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives, written sales materials or promotional statements for this work. The fact that an organization, website, or product is referred to in this work as a citation and/or potential source of further information does not mean that the publisher and authors endorse the information or services the organization, website, or product may provide or recommendations it may make. This work is sold with the understanding that the publisher is not engaged in rendering professional services. The advice and strategies contained herein may not be suitable for your situation. You should consult with a specialist where appropriate. Further, readers should be aware that websites listed in this work may have changed or disappeared between when this work was written and when it is read. Neither the publisher nor authors shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

Library of Congress Cataloging‐in‐Publication Data

Names: Worthington, Debra L., editor. | Bodie, Graham, editor.
Title: The handbook of listening / edited by Debra L. Worthington, Graham D. Bodie.
Description: Hoboken, NJ, USA : John Wiley & Sons, Inc., 2020. | Series: Handbooks in communication and media | Includes bibliographical references and index.
Identifiers: LCCN 2020016323 (print) | LCCN 2020016324 (ebook) | ISBN 9781119554141 (cloth) | ISBN 9781119554172 (adobe pdf) | ISBN 9781119554165 (epub)
Subjects: LCSH: Listening.
Classification: LCC BF323.L5 H35 2020 (print) | LCC BF323.L5 (ebook) | DDC 302.2/242–dc23
LC record available at https://lccn.loc.gov/2020016323
LC ebook record available at https://lccn.loc.gov/2020016324

About the Editors

Graham D. Bodie (PhD, Purdue University) is Professor of Integrated Marketing Communication in the School of Journalism and New Media at The University of Mississippi. He is recognized as an international expert on listening and the social cognitive underpinnings of human communicative behavior, having authored over 90 published papers in outlets such as Human Communication Research, Communication Monographs, Communication Research, Communication Yearbook, and the International Journal of Listening, and edited one book, The Sourcebook of Listening Research: Methodologies and Measures (with Debra Worthington). His productivity has placed him in the top 1% of published Communication Studies scholars. In recognition of his scholarly efforts, Dr. Bodie has received several awards, including the Janice Hocker Rushing Early Career Research Award from the Southern States Communication Association, the Early Career Award given by the Interpersonal Communication Division of the National Communication Association, and the Research Award bestowed by the International Listening Association. His research has been funded by the National Science Foundation and US Department of Defense and he regularly appears in local and national media outlets on issues relevant to listening in close relationships.

Debra L. Worthington (PhD, University of Kansas) is Professor of Communication and Associate Director of the School of Communication and Journalism at Auburn University. She is a co‐author of Listening: Processes, Functions, and Competency (Taylor & Francis, 2018) (with Margaret Fitch‐Hauser). She co‐edited The Sourcebook of Listening Research: Methodology and Measures (Wiley, 2017) (with Graham Bodie), winner of the 2018 Distinguished Book Award from the Communication and Social Cognition of the National Communication Association. Her research has received multiple top paper, top convention, and top panel awards. Other recognitions include: the Ralph G. Nichols Listening Award, the Burton Award for Legal Achievement, and the ILA Researcher of the Year Award. Her research has been recognized by organizations such as the American Society of Trial Consultants, the European Communication Research and Education Association, and the International Listening Association, as well as by multiple divisions of the National Communication Association, the Eastern Communication Association, and the Southern Communication Association. In 2017, she was inducted into the International Listening Association’s Hall of Fame in recognition of her outstanding research, teaching, and service to the field of listening. She is a past president of the International Listening Association.