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COVER
INTRODUCTION
1. LEADING OTHERS WITH PURPOSE
2. THE SHIFT FROM “ME” TO “WE”
3. LEADERSHIP IN ACTION: THE SIX DEGREES
4. COMFORTABLE WITH BEING UNCOMFORTABLE
5. WHAT MAKES A GREAT LEADER?
6. WHAT DO YOU SEE?
7. YOUR STRENGTHS AND WEAKNESSES
8. SIX STAGES OF CAREER DEVELOPMENT
9. THE RIGHT-BRAIN RULES
CHAPTER 1: ANTICIPATE
1. WHAT LIES AHEAD
2. THE FOUR QUALIFIERS: YOU CAN'T ANTICIPATE WITHOUT THEM
3. VULNERABILITY INCITES ORGANIZATIONAL CURIOSITY
4. START WITH THE REALITY OF TODAY
5. DON'T JUST FOLLOW THE HERD
6. A CULTURE OF WORLD-CLASS OBSERVERS
7. EXERCISING THE ANTICIPATION MUSCLE
8. THE MEANING OF WHAT YOU SEE
9. MISSION “POSSIBLE”
CHAPTER 2: NAVIGATE
1. COURSE-CORRECTING IN REAL TIME
2. NAVIGATION IN REAL TIME—AT THE RIGHT TIME
3. NOTICE—EVERYTHING!
4. PLAN A LITTLE, THINK A LOT, DECIDE ALWAYS
5. WHAT HAPPENS IN THE MOMENT
6. NAVIGATING MEANS TAKING RESPONSIBILITY
7. KNOW WHEN TO TAKE THE WHEEL
8. URGENT PATIENCE IS A VIRTUE
9. NO FEAR OF FAILURE
10. “THE COURAGEOUS HAVE NO FEAR”
11. THERE IS ALWAYS A WAY
CHAPTER 3: COMMUNICATE
1. COMMUNICATE CONTINUALLY
2. A SEA OF BUTTERFLIES
3. COMMUNICATION IS WHERE LEADERSHIP LIVES AND BREATHES
4. LOSE THE POWERPOINT
5. THINK IN SOUND BITES
6. PEOPLE WANT THE TRUTH
7. NO SHORTCUTS ALLOWED
8. DROP THE “I”
9. BRINGING OTHERS IN
10. SPEAK FROM YOUR “RIGHT BRAIN”
11. CELEBRATING EVERY STEP ALONG THE WAY
12. THE EXPONENTIAL MOTIVATORS
CHAPTER 4: LISTEN
1. LISTEN TO WHAT YOU DON'T WANT TO HEAR
2. HOW THINGS WILL GET DONE IN THE FUTURE
3. IT'S A MATTER OF TRUST
4. TAKE DOWN THE STOP SIGNS
5. URGENT VS. IMPORTANT
6. LISTENING OUTSIDE-IN AND INSIDE-OUT
7. LISTENING WITH EMOTIONAL INTELLIGENCE
8. THE SELF-REFLECTIVE LISTENER
9. WHAT MAKES LISTENING SO DIFFICULT?
10. THE LISTENING MINDSET
CHAPTER 5: LEARN
1. LEARN ALWAYS
2. THE #1 PREDICTOR OF SUCCESS
3. THE FIVE ASPECTS OF LEARNING AGILITY
4. AGILITY FOR WHAT'S NEXT
5. HELPING OTHERS TO LEARN—AND SUCCEED
6. LARRY: A CAUTIONARY TALE
7. LEARNING IS ACCEPTING THE IMPERFECT
8. IT'S NOT FAILURE, IT'S LEARNING
9. LEARNING PREVENTS THE “LEADER OF THE INEVITABLE”
10. CASH, BIOLOGY, PSYCHOLOGY
CHAPTER 6: LEAD
1. YOU’RE NOT THE ONLY ONE ON THE PLANK
2. ALL-IN, ALL THE TIME
3. IT'S TIME FOR BUBBLE UP—NOT TURTLE UP
4. EVERYTHING WILL BE OK
5. WHEN THE GOING GETS TOUGH…
6. THERE'S NO SUCH THING AS A GRAY DAY FOR THE LEADER
7. WHO INSPIRES YOU IN THE GRAY DAYS?
8. THE STEWARD OF THE MANY, NOT THE FEW
9. LEADERS NEVER SAY “DON'T MISS”
10. A LEGACY OF POTENTIAL AND OPPORTUNITY
11. ADJUSTING THE SAILS
12. YOUR LEADERSHIP U IN ACTION
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Accelerating Through the Crisis Curve