Selling on Amazon For Dummies by Deniz Olmez, Joe Kraynak

Title Page

Selling on Amazon® For Dummies®

To view this book's Cheat Sheet, simply go to www.dummies.com and search for “Selling on Amazon For Dummies Cheat Sheet” in the Search box.

Introduction

Not so long ago, if you wanted to be a retailer, you had to build a store, buy products from wholesalers to stock the shelves, mark up their prices, and sell them to whatever customers happened to show up and wander through the aisles. Amazon has changed all that. Nowadays, you can become a retailer without having to step foot out of your home or even rise from your recliner. Equipped with no more than a decent computer and an Internet connection, you can source products from China (and other countries), list them for sale on Amazon, and sit back and collect your money as shoppers across the country and perhaps around the world buy your products.

Well, maybe that’s a little oversimplified and too hopeful an image of what selling on Amazon really involves, but conceptually it is that simple. Anyone can do it. Unfortunately, the fact that anyone can do it is why it has become so challenging. Millions of people have flocked to Amazon, creating what can best be described as a 21st century gold rush. As of this writing, Amazon has more than 2.5 million active sellers seeking their fortune as ecommerce retailers, and they’re all competing against one another and often against big-box stores and big brands, including Amazon. To succeed as a seller on Amazon, you really need to know what you’re doing and be committed to success.

About This Book

Welcome to Selling on Amazon For Dummies, your definitive guide to making money on Amazon. Here we lead you step-by-step through the process of selling on Amazon, from creating an Amazon Seller account to choosing products with high sales and profit potential, sourcing products from around the world, creating effective product listings, managing your inventory, leveraging the power of advertising, delivering superior customer service, and much more.

To make the content more accessible, we divide it into five parts:

  • Part 1 brings you up to speed on the basics. We take you on a tour of the entire process, covering each key topic in a nutshell. Then, we give you a primer on how to create your own Amazon Seller account and how to find your way around Amazon Seller Central — a web-based platform for navigating the Amazon marketplace.
  • Part 2 examines what you can and can’t sell on Amazon, how to research products to find those with the greatest sales and profit potential, and how to source products from retailers, auctions, wholesalers, and other suppliers for the purpose of marking up their price and selling them on Amazon.
  • Part 3 covers everything you need to know to sell on Amazon, fulfill orders, help customers find you and your products, build your own webstore, manage your inventory, and keep your customers happy. You also find out how to keep Amazon happy so that your product listings are ranked high enough in product searches for them to be noticed.
  • Part 4 carries you beyond the basics to master various ways to grow your business and improve sales and profits. Here you discover how to create your own brand and register it with Amazon to reap a host of benefits, how to use certified third-party service providers to outsource some tasks and provide you with the expertise you may be lacking, and how to expand your operations with business-to-business and global sales.
  • Part 5 features ten advertising tips, ten tips for delivering superior customer service, and ten tips for finding products with the most sales and profit potential. Regardless of your level of experience and expertise as a seller on Amazon, these tips can help you improve your game.

We can’t promise this book contains everything you need to know about selling on Amazon, because that would be an incredibly ambitious goal. What we do promise is that this book covers everything you need to know to master the basics, along with guidance on how to use Amazon’s learning resources to plug any gaps in your knowledge and expertise.

Foolish Assumptions

All assumptions are foolish, and we’re always reluctant to make them, but to keep this book focused on the right audience and ensure that it fulfills our purpose in writing it, we make the following foolish assumptions about you:

  • You shop and buy stuff on Amazon. To succeed in selling products on Amazon, you need to know what the shopping experience is like from a customer’s perspective.
  • You have some money to play with. You can open a standard Amazon Seller account for free, but you need at least a little start-up capital to buy products to sell and cover packing and shipping costs.
  • You’re committed to customer service. Amazon puts the customer first, and if you’re going to succeed on Amazon, you need to do the same, or you’ll suffer the consequences.
  • You’re willing to engage in continuous learning. You can easily list a product for sale on Amazon, take an order, and ship the product to a customer, but if you want to sell a lot of stuff and earn a lot of money, you’re going to need to invest some time figuring out how to research products and competitors, build and manage your own store, create your own brand, and develop some other higher level skills.

Other than those four foolish assumptions, we can honestly say that we can’t assume much more about you. The people who sell on Amazon represent a diverse demographic. You may be a sixth grader trying to earn money for college, a 35-year-old work-from-home parent supporting a family, or a 75-year-old retiree looking to supplement his social security income. You can be rich, poor, or somewhere in between. Regardless of your demographic, we applaud you for your curiosity, ambition, and eagerness to acquire new knowledge and skills, and we hope this venture is as rewarding and profitable as your wildest dreams.

Icons Used in This Book

Throughout this book, icons in the margins highlight certain types of valuable information that call out for your attention. Here are the icons you’ll encounter and a brief description of each.

Remember We want you to remember everything you read in this book, but if you can’t quite do that, then remember the important points flagged with this icon.

Tip Tips provide insider insight. When you’re looking for a better, faster way to do something, check out these tips.

Warning “Whoa!” Before you take another step, read this warning. We provide this cautionary content to help you avoid the common pitfalls that are otherwise likely to trip you up.

Where to Go from Here

You’re certainly welcome to read this book from cover to cover, but we wrote it in a way that facilitates skipping around. If you’re on the fence about whether to sell on Amazon or you’re looking for some background information about Amazon rules, fees, account types, and so forth, head to Chapter 1. Chapter 2 provides a bird’s-eye-view of selling on Amazon, which touches on key topics and directs you to other chapters for more detailed coverage.

When you’re ready to get started, head to Chapter 3, where you find out how to create an Amazon Seller Account, and then turn to Chapter 4 to find out how to navigate Seller Central — the web interface you’ll be using as an Amazon Seller to list the products you have for sale, manage orders and inventory, monitor your performance as an Amazon Seller, and much more.

With the basics under your belt, you can proceed through the book according to your needs. If you need products to sell, head to Part 2. If you already have products to sell and need to know how to list them on Amazon, check out Part 3. If you’re comfortable with sourcing and selling products, fulfilling orders, and managing inventory, refer to Part 4 for more advanced topics to optimize your success.

Consider Part 5 bonus material. Here, you’ll find 30 tips that cover everything from advertising and customer service to product sourcing.

In addition to the abundance of information and guidance related to selling on Amazon that we provide in this book, you get access to even more help and information online at www.dummies.com.

You can also choose to use this book as a reference guide, the way most people use instructions for assembly — head to Amazon Seller Central (sellercentral.amazon.com) and start poking around and doing stuff until you get stuck, and then turn to the index at the back of this book to find guidance for the task that has you baffled.

Note: Although we did our best to ensure that the step-by-step instructions are accurate and complete, Seller Central is in a continuous state of improvement, so please remain flexible. Consult Seller Central’s help system and Amazon’s Seller University to access the most currently available information and instructions. For more about the Seller Central’s help system and Seller University, turn to Chapter 4.

Part 1

Getting Started with Selling on Amazon

IN THIS PART …

Find out all you need to know about starting to sell products on Amazon, without getting into the intricate details.

Know what you’re getting yourself into in terms of Amazon rules, costs, business types, product categories, and the Amazon marketplace.

Take a quick primer on selling products on Amazon that covers the bare basics, including finding products to sell, choosing a fulfillment method, listing products for sale, and delivering top-notch customer service.

Open an Amazon Seller account, so you can start listing products for sale.

Navigate Amazon’s Seller Central to access your product catalog, manage your inventory and orders, and find the information and guidance to build a successful ecommerce business through Amazon.