Cover Page

Series Editor

Jean-Charles Pomerol

Digital Information Ecosystems

Smart Press

Dominique Augey

with the collaboration of
Marina Alcaraz

images

Foreword

The interest in this book is apparent for two reasons. It provides a rich and comprehensive account of all the challenges that digital technologies have put forward and continue to put forward to news media and journalists. To do this, the two authors use recent statistical data from multiple studies, but above all, they offer an overview of multiple academic works, mostly in English, by economists and social science researchers on these issues. Every reader will therefore learn a lot by reading this book because the works presented are often little or not at all known, given that in France, for example, the academic analysis of the news media is only marginally based on economic theories. It is a real asset of this book that it presents dozens of publications on media economics and related theoretical analyses, such as the application of game theory and “public choice” or the study of “biases” in order to understand the functioning of the media and journalists.

Illuminated by its conceptual contributions, the book thus paints an uncompromising portrait of the current weaknesses of the press in fulfilling its essential democratic mission. All the major issues of the moment are covered, from the destruction of jobs as a result of digitization and the double decline in readers and advertising revenues, to the capture of these revenues by the two giants Google and Facebook, the dangers of poisonous fake news, as well as the links between political power and the press, or the uncertain future created by the introduction of computer-assisted journalism and the weight of algorithms in selecting the information that comes to us.

Based on this book and our own work, we would like to put three major issues facing the press into perspective, ones that briefly outline some key ideas to be retained.

The digitization of the world has an impact on all sectors of activity. It destabilizes acquired situations, and it forces us to rethink economic models and adapt the workforce by promoting new skills. Journalism was affected very quickly, because the Internet opened the doors to competition with new “information producers”, whether amateur or semi-professional, and because the citizen’s desire to be informed in real time took off as soon as this technology allowed it. The book rightly highlights how difficult it has been for the press to find its bearings in the face of such a reality. There has often been a lack of support for change in editorial offices. The culture of free access on which the Internet has flourished has been an insurmountable challenge for many news media. The notoriety of press brands and the associated financial resources mean that major inequalities in digital adaptation can be seen between the media that have managed to cross the line and are consequently rather profitable, and the others that are still persisting, or even taking a hit in the hope of avoiding ruin.

However, our deep conviction is that this change in the journalistic paradigm is not, as in any revolutionary phase, the transition from a stabilized X state to a stabilized Y state, via a period of turmoil that is linked to the changes to be implemented. No. The digitization of the world is a movement to accelerate technological progress, which means that the new paradigm that is emerging is in fact a paradigm of permanent change. The revolution of “web first” (publishing first online and thinking about the content of one’s traditional media in relation to this temporality) is behind us, and we must already master the revolution of the “mobile first” (publishing first for smartphones), while waiting to discover novelties that engineers are creating in their laboratories and soon in their factories. Incidentally, it is regrettable that the Mojo aspect (mobile journalism) is not heavily touched upon in this book.

This revolution for the press is therefore not only an economic challenge, presented in this book from every perspective, but also in the strong sense, it is a cultural challenge. What intellectual and managerial gymnastics must press companies implement in order to become permanently adaptable? The future of media companies is undoubtedly on the side of setting up R&D structures, with research and development becoming a necessity in order to be at the forefront of transformations, rather than being subjected to them in a defensive position, on the back foot. The future also lies in supporting the spirit of initiative and innovation of the employees of these companies, from the editorial staff to the IT development or marketing departments.

The second question we wanted to highlight is that of GAFA. The role of platforms in the information universe is a curious mix of positive aspects and much more negative realities. The positive aspect is undoubtedly the multiplication of meeting points with the journalistic information that they represent. More and more people say they have access to news through these digital social networks, and the phenomenon is even diversifying, since Apple News is now becoming a major provider of traffic for news sites, and since WhatsApp and Snapchat bring new ways to get informed by reaching new, often younger audiences, via its Discover device. However, the other side of the coin is that some of the players in this globalized access market have managed to build up oligopolistic positions. Google and Facebook, for example, capture most of the advertising value, as Marina Alcaraz and Dominique Augey have clearly shown.

Moreover, these players have established themselves thanks to the power of their algorithms, algorithms that become real prescribers of our information choices without us always being aware of them. This is a real democratic challenge. Can we still trust Google to select the information deemed most relevant to our requests? Should we trust Facebook when they prioritize the information posts that come up on our wall, without telling us how? In the name of a legitimate economic interest, these companies refuse to make their algorithms public, since their financial success directly depends on it. However, as soon as these algorithms influence our choices of information, and therefore the functioning of democracy, it is equally legitimate to ask for the transparency of algorithms. Here, the competition of legitimacies is head-on. The interest of companies (secrecy) diverges completely from the interest of citizens (transparency). One thing is certain, we must establish a balance of power with these content providers (since, de facto, that is what they are) and stop believing in the “naturalness”, the “neutrality”, of their dissemination technologies.

A third question, among many others, that we wanted to point out in this foreword, concerns the responsibility of each citizen in the evolution of the press. It would be too simple, too cowardly, to simply accuse the digital players and to point out the weaknesses and inabilities of certain media or journalists in order to explain the current situation. Everyone must be aware that we are all responsible for the media economy, through our information behavior. It is customary to summarize the specificity of information for our democratic societies by saying that if information has a cost, it has no price! And the concept is right. Very right. Not having a price simply means that the day that we lose our ability to enjoy it, will be the day that we realize its value. Thus, let us be careful not to, through our daily practices, produce a world where I will have to write the previous sentence in the past tense, as a reality, rather than in the future tense, as an improbability. Although every democrat easily agrees that press freedom must be cherished, not everyone necessarily draws the result that freedom and the press must be simultaneously cherished. Far from generous statements, we must admit that we have no alternative but to combine a requirement for quality information with the willingness to pay for it. On the condition, of course, that the editorial staff keep their ethical and demanding promises for the quality of what they publish. The culture of free access that the Internet has brought from the outset has shown its limits in all aspects of the creative industries. Consuming content without paying for it and believing that content producers will continue to do so under good conditions is just a whim, a flight of fancy. In the trade-off that some people have to make between quality and free information, they must keep in mind that the quality of information implies human resources, time, investigation and hindsight, which only a solid financial base can provide.

The increased access to democratized information that the Internet and digital social networks have allowed has led to an expansion of (formidable) sources, with, as a dual corollary, a scrambling of the relative value of the various sources and the inexorable weakening of the relationship of loyalty and therefore trust in a press title, or a particular media (or two or three). We are increasingly picking up information, on several media, at different times of the day. It can be an undeniable enrichment, but it is often to the detriment of deepening, and it often encourages questioning as to purpose, easily convincing us that we do not have to pay in order to subscribe to such and such media. If we consider information as a “common good”, then everyone must ask themselves whether their own selfish fiscal rationality (as economists say) is enough to arbitrate their relationship to the news media, or whether higher considerations should guide our steps towards accepting funding, not only for receiving information every day, but also for helping to keep the press going.

Arnaud MERCIER

Institut français de presse (IFP), Université Paris 2 Panthéon-Assas

November 2018

Introduction

We come from a world in which the press had a clearly identified place and role. Print editions, teams of journalists, an economic model based on the sale of the newspaper and advertising space and, above all, an essential position on the information market: that of an offer of facts and analyses that was only rivaled by other media (other press titles, radio, television).

The arrival of what we still sometimes call the new information and communication technologies (NICTs), some 20 years ago, changes everything – or almost everything. We like to talk about revolution, an expression that is used in all kinds of ways and yet corresponds to the speed and violence of change. The change modifies the acronym that has now become NBIC (nanotechnologies, biotechnologies, computer science and cognitive sciences), in order to illustrate the heuristic mix of new or renewed disciplines that open up the major change that is artificial intelligence (AI).

It all started slowly, without the press really realizing and caring. A few rare newspapers offered a site to respond to the Internet of the early 2000s. The site was most often poorly made in terms of access when compared to paper format: clumsily duplicated, long to download, without ergonomics designed to facilitate reading or search for information. No one really believed in it and paper format kept its appeal.

Then, very quickly, access to digital networks became easier. Flow rates increased exponentially, as did data storage capacity, and digital tools (tablets, telephones) multiplied. And while technology made huge leaps, the prices of access providers and devices fell. Very quickly, we have all become connected, everywhere, all the time.

Therefore, periodic information is confronted with continuous information. Journalists’ information comes up against information from everyone, and already that of artificial intelligence and robots. These are fascinating changes. An economic sector that was based on historical foundations of more than 150 years, and solid practices that had lasted and adapted to the arrival of newcomers such as radio and television in their time, are broken.

We are talking about looking at the current press and wondering about its future. We are not the only ones questioning ourselves. The whole profession is wondering. Journalists, managers and investors. Very good books mark out a path of reflection that began with the arrival of the Internet1, notably one of the first books on online press, De Laubier (2000). Many researchers have examined the press crisis. Politicians, for their part, regularly update the laws that secure and supervise the press, as well as public financial support policies.

Why did we write this book? Because we are reaching a turning point that is no longer just that of the Internet. All connected, all journalists, all in search of attention, notoriety, 15 minutes of fame. All mobile, all nomads. All in ultra-modern solitude, all in networks. All influenced, all influencers. All human, all robots. All personalized assistants. All transformed into data. All objects, all players. All of them, but not really all of them. Not for everyone, not everywhere. Therefore, the question is: how is today’s Smart Press developing and what are the immense challenges it faces in the digitalization of information?

How did we write this book? We wanted an original approach: to combine the perspective and competencies of two worlds. That of a researcher, university professor and media economist with 20 years’ experience and that of a journalist, who follows the media in a major national daily newspaper that knows the field, knows the players and knows their concerns. Their advantage: being immersed in the questions of media decision-makers, both observant of and concerned by the reflections of journalists, his expertise in a profession shaken by change. His analyses will help us to reflect on the “paradox of choices” ranging from everything digital to paper, and from print to web solutions, sometimes within the same press group.

The approach is original: the objective has been to scan all recent economic research on the theme of the media and the press, in order to retain the main points. In a world under constant scrutiny, economists’ research sheds light on the possible futures to which the media can turn.

Media economics is a relatively new discipline. The media, and the press in particular, are at the heart of many disciplines. Economic science is the latest arrival.

Political science is the first in this field of analysis: its core target is the questioning of the evolution of political ideas and the position of dissemination of ideas in society. A second issue for political scientists is the position of the media in its role of monitoring public decisions, as Jack Balkin mentioned in a 1999 article (Balkin 1999). For the author, the positive effects of the mass media on political life are threefold: the media explain current events and can therefore help individuals to understand public policies; journalists participate in debates; and the media report on economic policies and thus participate in the assessment and monitoring of public policies.

Philosophers also invite themselves into the debate (Chupin et al. 2013; Mulhmann 2017). We need to know if and how the media play a role. The answer is, of course, in favor of freedom of expression, defended by law or even by the constitution. Political scientists mix in with lawyers here (Letteron 2017; Cox and Goldman 1996). A corollary issue is the question of pluralism, which is essential in order to stimulate public debate. Political science is concerned with how to promote and defend it. Media history is also one of the first disciplines that focused on the cradle of media. This very active discipline visits times from the conquest2 of the media and the press, up to the most contemporary events (Albert 2018; Blandin 2016; Eveno 2017; Jeanneney 2015; Kalifa 2011).

Sociology (Maigret 2015; Neveu 2013) and information and communication sciences (SIC) adopt an indispensable additional path by analyzing the behavior and strategies of information providers and receivers. Alain Rallet (Rallet 2006) proposes an economy of communication, in other words, an embedding of economic relations in social relations. Even closer to the media, the practices of journalists and editors are observed, questioned and theorized (Ruellan 2011). By analyzing communication practices, the economic constraints are highlighted, reducing the number of newspapers, journalists and means of investigation.

The socio-economy of the media is taking hold of the press crisis, vigilant about media concentration and the characteristics of press group shareholders, and concerned about information now occurring within media industries. Gérome Guilbert, Frank Rebillard and Fabrice Rochelandet (Guilbert et al. 2016) define the socio-economic approach as an emphasis of the first discipline over the second, in other words, emphasizing the position of social interactions rather than the analysis market functioning and individual choices. They justify this approach by the particular nature of cultural property in view of its role in society. Bernard Miege (Miege 2004), a professor at the University of Grenoble, identifies the birth of the political economy of communication and media in the 1970s and, together with Philippe Bouquillon (Bouquillion 2005), a professor at the University of Paris 13, points out the importance of this critical approach, which highlights the weight of the economy on existing media, creating effects of domination and preventing the emergence of alternative culture or media.

A powerful North American movement in the political economy of culture led by Herbert Schiller, Noam Chomsky and Robert McChesney (McChesney and Schiller 2003) stigmatizes the role of finance and major media groups. The cultural studies (Maigret and Rebillard 2015; Mattelart and Neveu 2003; Van Damme 2004) movement, developed at the same time, rejects economic reductionism and focuses on an analysis according to the triptych: class–gender–race.

Economists are the last to enter the arena. As Stuart Cunningham and Terry Flew (Cunningham and Flew 2015) point out, media economics is mainly a neo-classical microeconomic approach: in other words, one which is based on comparing the choices of individuals in a market. What can economics bring to a field of analysis that is already heavily and judiciously crowded by other disciplines? The main interest lies in an additional angle of analysis of the founding disciplines of reflection on media. Nurtured by the conclusions of other disciplines, the economic approach complements that of political scientists, historians, lawyers, sociologists, socio-economists and researchers in information and communication sciences.

Although these founding disciplines sometimes converse with each other because they use common tools, and although researchers mix studies and results, dialog with the economy is rarer. There are two main reasons: the media economy is recent and has taken time to establish itself, as is generally the case for any new field of study; but above all, the economy uses its own methodology and tools. The scientific methodology is based on the analysis of the clash of individuals’ behaviors within a complex coordination process, called the market. The market can be competitive or oligopolistic, or even monopolistic. The goods traded can be public or private, tangible or intangible, with property rights or free (such as software of the same name), regulated by public authorities or rules specific to a profession and by national or international standards. The combinations are almost infinite and it is this profusion of state of nature that has pushed researchers to introduce mathematics into the discipline.

The first works of the first economists in the 18th Century were written in literary form with philosophical content, or based on the experience and practice of exchanges. The contemporary economy now mainly uses mathematical tools to model human choices and test individual or collective, private or public policy changes, supposed to lead to more growth, less unemployment, less poverty, less pollution, etc. Thus, mathematics makes it possible to reflect on a balanced or sustainable growth path or to model cooperative, altruistic or predatory behavior in a complex way in order to devise actions designed to stimulate the former and slow down the latter. To achieve this, economics is moving closer to other disciplines in order to develop recent segments of economics, such as behavioral economics or neuro-economics. However, although the mathematical tool has the advantage of being powerful and proposes to summarize reality in situations that can be modeled and analyzed, it often makes it difficult to access the content of economists’ research. A solid education in mathematics and econometrics is now required to navigate this discipline, which is highly invested by engineers and economists. The mathematical tool, although largely used, is also criticized by economists, who are concerned about a modeling deviation whose mathematical complexity does not allow it to grasp the complexity of human choices. Some call for a return to a methodology based on the economic analysis of institutions that are chosen by individuals, rather than continuing to densify models by adding and testing new hypotheses.

This ivory tower approach, by limiting access, has the adverse effect of sometimes suggesting that economists contradict themselves. The economy therefore has immense progress to make in disseminating its own scientific results. A peripheral issue is the position of economists in the media. An article written in 1996 by Paul Boltz, entitled Economics and the media (Boltz 1996), which takes up the position developed a few years earlier by Harry Wallich (Wallich 1972), questions the place of economic speech and research in the media. He regretted that there was little or no room for complex scientific speech. Economics is a science of the complexity of decision-making that is not compatible with the simplification that is often requested by the media. It is up to economists to make educational efforts, which many of them are now beginning to do, mainly through the implementation of the web and social networks, by multiplying the number of blogs in which they present the state of their research.

What is the method that has been used for this book?

Two approaches are pursued by the two authors simultaneously:

  • – scanning the press news because since the Internet broke out, solutions have been tested, rejected or adopted: it is important to take stock of 20 years of experience in the world of the press and digital information;
  • – providing the reader with popularized access to the media economy to see if, on the side of research, solutions are emerging or could provide constructive elements for journalists and investors to build their future.

To do this, we will first take a quick look at the history of media economics in order to see how the economy influences the press and vice versa. Secondly, by combining practice and research, we will answer questions that we think are important in order to think about the digital transformation of information and the press. The book explores eight questions on eight topics of interest to experts, observers or media players.

  • – Chapter 1: How Do the Economy and the Press Influence Each Other?
  • – Chapter 2: Can We Trust the Press?
  • – Chapter 3: What are the Links between the Press and Politics?
  • – Chapter 4: Does the Press Need Advertisers?
  • – Chapter 5: Is the Printed Newspaper Gamble Crazy?
  • – Chapter 6: Are There Dangerous Links Between Media and Social Networks?
  • – Chapter 7: Will Fake News Kill Information?
  • – Chapter 8: Are Robots and AI the Future of the Media?

I.1. Recommended reading

English-language texts

Cunningham, S., Flew, T., and Swift, A. (2015). Media Economics. Palgrave Macmillan, New York.

Doyle, G. (2013). Understanding Media Economics. Sage, London.

Picard, R. and Wildman, S. (2015). Handbook on the Economics of the Media. Edward Elgar Publishing, London.

French-language texts

Albert, P. (2018). Histoire de la presse. PUF, Paris.

Balle, F. (2017). Les médias. PUF, Paris.

Bassoni, M. and Joux, A. (2014). Introduction à l’économie des médias. Armand Colin, Paris.

Cagé, J., Hervé, N., and Viaud, M.-L. (2017). L’information à tout prix. INA Editions, Paris.

Charon, J.-M. (2014). Les médias en France. PUF, Paris.

Charon, J.-M. (2016). La presse d’information multi-supports. UPPR Editions, Toulouse.

D’Almeida, F. and Delporte, C. (2010). Histoire des médias en France. Flammarion, Paris.

Degand, A. and Grevisse, B. (2012). Journalisme en ligne. De Boeck, Brussels.

De Laubier, C. (2000). La presse sur internet. PUF, Paris.

Fogel, J.-F. and Patino, B. (2007). La presse sans Gutenberg. Points, Paris.

Fotorino, E. (ed.) (2017). Les Médias sont-ils dangereux ? Comprendre les mécanismes de l’Information. Philippe Rey, Paris.

Gabszewicz, J. and Sonnac, N. (2013). L’industrie des médias à l’ère numérique. La Découverte, Paris.

Le Cam, F. and Ruellan, D. (2017). Émotions de journalistes : sel et sens du métier. PUG, Grenoble.

Le Champion, R. (ed.) (2012). Journalisme 2.0. La Documentation française, Paris.

Le Flock, P. and Sonnac, N. (2013). L’économie de la presse à l’ère numérique. La Découverte, Paris.

Mas, V. and Petit, C. (2014). La presse sur tablette. Les journaux et magazines de demain. CFPJ Editions, Paris.

Mathien, M. (2003). Economie générale des médias. Ellipses, Paris.

Mercier, A. and Pignard-Cheynel, N. (2018). #info : Commenter et partager l’actualité sur Twitter et Facebook. Editions de la Maison des Sciences de l’Homme, Paris.

Schwartzenberg, E. (2007). Spéciale dernière : Qui veut la mort de la presse quotidienne française? Calman-Levy, Paris.