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IEEE Press Series on Network and Service Management
Veli Sahin and Mehmet Ulema, Series Editors
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(Founding Editor) | Alexander Clemm | José M. S. Nogueira |
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IEEE Press Series on Network and Service Management provides technical reference books and textbooks on network and service management including management of specific technologies in the field of Information and Communications Technologies (ICT). The focus is on FAB, i.e. Fulfillment (Configuration/Security), Assurance (Fault/Performance), and Billing (Accounting). Books are intended for ICT professionals as well as other related specialists in the private sector, government, research, academia and professional societies around the world.
Copyright © 2019 by The Institute of Electrical and Electronics Engineers, Inc. All rights reserved.
Published by John Wiley & Sons, Inc., Hoboken, New Jersey.
Published simultaneously in Canada.
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hardback: 9781119369479
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To all those who lost their lives for keeping the public safe!
I have known Dr. Ulema for more than a decade. We have collaborated on several professional activities, including conferences and publications. Most recently, we served as co-guest editors for a special issue on the very same topic in IEEE Communications Magazine. Dr. Ulema is a leading expert in telecommunications, combining his experience in the industry with academic and scholarly work.
The field of public safety networks and critical communications has become enormously vital in the face of ever-increasing disasters and terrorist activities throughout the world. Communications and information technologies used by public safety agencies are being upgraded to provide much higher bandwidth and superior performance to support the multimedia applications demanded by these agencies. However, this is not a simple upgrade. It requires new protocols, new applications, new policies, etc., which may take a long time to realize. This means that existing technologies will be around for a long time, perhaps side by side with emerging technologies. Therefore, issues such as interoperability, migration planning, operations, and spectrum sharing need to be addressed.
Dr. Ulema's book provides extensive coverage of significant technologies, namely, P25, TETRA, DMR, and LTE, as well as potential advanced technologies and research topics. Spectrum, policies, and economics-related topics are discussed in detail. Extensive material about systems, services, end-user devices, and applications, along with planning, designing, and deployment-related topics, as well as network management aspects for sustainable operations, is provided.
The book is a must-have reference material filled with a wealth of information for professionals working in the field as well as academics researching various aspects of this critically important area.
Dr. Alan Kaplan
Lecturer, Princeton University, New Jersey
Chief Innovation Officer, Drakontas, LLC, Glenside, Pennsylvania
Ever since the 9/11/2001 attack destroyed the twin towers in New York City and Katrina devastated New Orleans in 2005, public safety networks, especially their use in coordinating the activities of many agencies involved in emergency operations, have gained visibility and raised many questions about their effectiveness. Many agencies still use century-old analog systems, while the use of digital narrowband technologies, such as P25 and TETRA, has become more prevalent. Further, there are a growing number of efforts to introduce broadband-based technologies that are to be used in public safety networks. Unfortunately, there are a relatively small number of publications and scholarly books on this important field.
Dr. Ulema is a leading expert in the field of telecommunication, with extensive experience in the telecom industry as well as in academia. In this book, he integrates insights regarding communications and networking characteristics, their technical and economic feasibility, design, deployment, as well as management for sustainable operation of such networks.
His book is a treasure for professionals working in the field as well as researchers working toward advancements in the discipline. Anyone interested in this field will be delighted by the comprehensive contents of this book.
Dr. Hussein T. Mouftah
Distinguished University Professor and Tier 1 Canada Research Chair
School of Electrical Engineering and Computer Science
University of Ottawa, Canada
This book is about public safety networks and mission-critical communications systems. The objective is to provide a comprehensive sourcebook covering the communications technologies that may be used in public safety networks and mission-critical communications systems. Also, the book covers a number of closely related areas such as the design, deployment, management, and operation of such networks.
Public safety networks have always been critically important for public safety agencies such as police departments, firefighters, and ambulatory services, especially in dealing with emergency situations such as natural and manmade disasters. Mission/business critical communications networks have been used by many commercial and non-commercial organizations in various sectors such as construction, transportation, factories, and mining operations as well.
The underlying networking technology has a significant influence on the characteristics of end-user devices, application supporting systems, operations support systems, and operation and management of networks. Surprisingly, old analog radio technologies are still in use in significant numbers today. However, narrowband digital radio technologies such as Project 25, Terrestrial Trunked Radio (TETRA), and Digital Mobile Radio (DMR) are gradually replacing analog technologies. Furthermore, many agencies and countries have started to entertain the idea of using broadband technologies for their public safety networks. Long-Term Evolution (LTE) technology and its iterations are the strongest candidates for this because of their success, partly due to the availability of commercial broadband applications.
Planning, designing, and deployment of public safety networks and mission-critical communication systems depend on many factors, including the type of organization, the number of organizations sharing the system, coverage, interoperability, existing systems, data requirements, nationwide plan, finance, and frequency spectrum.
The book covers many of the areas discussed above in four distinct parts.
The first part includes three chapters, which provide a detailed introduction. Chapter 1 provides an overview of the field. It is a comprehensive summary of the book. It can be considered an executive overview. Chapter 2 identifies the users of critical communications systems and public safety networks. Finally, Chapter 3 discusses the characteristics of critical communications systems.
The second part deals with communications technologies, which are covered in six chapters. Chapter 4 first provides an overview of the technologies and standards available for critical communications and public safety networks. Chapters 5, 6, and 7 present narrowband technologies—Project 25, TETRA, and DMR, respectively. Chapter 8 is dedicated to LTE technology, focusing on critical communications related features. The last chapter in this part, Chapter 9, focuses on the emerging technologies that are likely to be used for critical communications systems.
The third part includes two chapters providing a discussion on the applications, systems, and end-user devices that are traditionally used in public safety networks and critical communications systems. Chapter 10 focuses on support systems and applications and Chapter 11 discusses end-user equipment.
The fourth part is dedicated to the planning, deployment, and management of public safety networks and critical communication systems. Chapter 12 discusses planning for deploying and operating critical communications systems. Chapter 13 addresses economic and financial considerations. Chapter 14 focuses on design and deployment issues. Finally, Chapter 15 provides a detailed discussion on the operation, administration, and management of public safety networks.
The last chapter of the book, Chapter 16, provides a summary and several conclusions. The book also provides a complete list of standards documents in three appendixes: Appendix A contains a list of Project 25 standards documents, Appendix B provides a list of TETRA documents, and Appendix C provides a list of LTE standards documents related to public safety applications.
We believe that this book is of immediate interest to professionals in the industry (operators, manufacturers, application developers, system integrators, testers, etc.), government agencies, and regulatory agencies that are dealing with or interested in the development of public safety networks and critical communications systems. Also, this book will be useful to researchers in academia and the industry who are investigating various aspects of critical communications systems and public safety networks. Furthermore, we anticipate and hope that these discussions encourage further research and development, leading to more advanced solutions.
Also, the book will be useful to decision makers in the government and industry as they consider the migration of services to next-generation broadband-based critical communications networks. As a contemporary and comprehensive book, it will also attract the growing global community of professionals associated with this field as well as others who wish to gain perspective.
The book may also be used as a textbook for a graduate course in telecommunications. Chapters 1 through 9 may be used for a course focusing on the technology. Chapters 1, 4, and 9 through 15 may be used in a graduate course focusing on the design deployment and management of such networks.
There are just a few books dedicated to this vital topic. Some of them are edited books; different authors write each chapter. Some books focus on public safety networks, especially broadband technology-based ones. No significant discussion has been provided in the literature on the critical communications systems that are used by commercial organizations. Some other books are dedicated to LTE-based public safety networks only. These books do not cover the full spectrum, from academics, research, and business to the practice. Therefore, as of this writing, to the best of our knowledge, there is no comprehensive book covering all aspects of the public safety and critical communications network field together. This book addresses this void by creating a comprehensive book for the broad audience described above.
Mehmet Ulema
While I was working on a project related to public safety networks, I had a difficult time finding comprehensive and reliable literature. Yes, there were pieces here and there, but I had to spend a significant amount of time and effort to gather and assimilate them. I saw that there was a void and decided to write this book.
I have been lucky to have encouragement, support, and help provided by many colleagues and friends from the beginning, all the way to the end of this endeavor.
I would like to acknowledge with gratitude the support I received from the School of Business at Manhattan College, and especially Dean Salwa Ammar for her encouragement and support. I want to thank my student Zerena Lupo for assembling the list of standards documents related to the technologies used in public safety networks.
Special thanks go to my good friend and colleague, Professor Kudret Topyan, who taught me everything I know about finance and economics. He was gracious enough to review the chapter on economics and finance and helped me to put together the final version. I also want to thank Barcin Kozbe, who helped me to gather material on the operation and management of these networks, and Hakki Candan Cankaya, who reviewed several chapters and provided valuable feedback.
I am most grateful to Dr. Hussein Mouftah and Dr. Alan Kaplan, who graciously provided generous forewords for the book.
I am especially indebted to Dr. Veli Sahin, co-editor of the IEEE Press Book series on Network and Services Management. He and his co-editor, Tom Plevyak, guided me throughout the process, reviewed the manuscripts, and provided valuable comments.
I am grateful to all of those in IEEE Press and Wiley with whom I have had the pleasure to work with during this project.
Finally, this book would not have been possible without the support and encouragement of my wife, Terrie Ulema. For indulging my long nights at the computer, I'd like to thank my wife and my kids, Peri and Deniz. They all kept me going.
Dr. Mehmet Ulema is a professor of Computer Information Systems at Manhattan College, New York. Previously, he held management and technical positions in AT&T Bell Laboratories, Bellcore, Daewoo Telecom, and Hazeltine Corporation. Dr. Ulema's more than 30 years of experience in telecommunications as a professor, researcher, systems engineer, project manager, network architect, and software developer can be summarized as follows:
Dr. Mehmet Ulema has been actively involved in many major international conferences. He served as the General Chair, Technical Program Chair, and other leadership positions. Dr. Ulema is the recipient of the 2015 IEEE Communications Society Harold Sobol Award for Exemplary Service to Meetings & Conferences.
He has authored numerous papers, book chapters, and organized many special issues in several journals and technical magazines. He has been on the editorial board of a number of journals, including the IEEE Journal of Internet of Things, IEEE Transactions on Network and Service Management, and the Springer Journal of Network and Services Management. In the past, he served on the editorial boards of several other journals, including Elsevier Journal of Computer Networks and ACM/Springer Journal of Wireless Network.
Dr. Ulema received MS & Ph.D. in Computer Science at Polytechnic University (now the NYU Tandon School of Engineering), Brooklyn, New York, USA. He also received BS & MS degrees at Istanbul Technical University, Turkey.