Practical Leadership in Community CollegesNavigating Today's Challenges
Anticipate, manage, and overcome the complex issues facing community colleges Practical Leadership in Community Colleges offers a path forward through the challenges community colleges face every day. Through field observations, reports, news coverage, and interviews with leaders and policy makers, this book digs deep into the issues confronting college leaders and provides clear direction for managing through the storm. With close examination of both emerging trends and perennial problems, the discussion delves into issues brought about by changing demographics, federal and state mandates, public demand, economic cycles, student unrest, employee groups, trustees, college supporters, and more to provide practical guidance toward optimal outcomes for all stakeholders. Written by former presidents, including a past president of the American Association of Community Colleges, this book provides expert guidance on anticipating and managing the critical issues that affect the entire institution. Both authors serve as consultants, executive coaches, and advisors to top leaders, higher education institutions, and leadership development programs throughout the United States. Community colleges are facing increasingly complex issues from both without and within. Some can be avoided, others only mitigated—but all must be managed, and college leaders must be fully prepared or risk failing the students and the community. This book provides real-world guidance for current and emerging leaders and trustees seeking more effective management methods, with practical insight and expert perspective. Tackle the college completion challenge and performance-based funding initiatives Manage through economic cycles, declining support, and calls for accountability Delve into the issues of privatization and employee unionization Execute strategies to align institutional goals and mission Manage organizational change and new ways of thinking that are essential in today's competitive environment Manage issues involving diversity, inclusiveness, and equity Prepare adequately for campus emergencies Community colleges are the heartbeat of the nation's higher education system, and bear the tremendous responsibility of serving the needs of a vast and varied student body. Every day may bring new issues, but effective management allows institutions to rise to the challenge rather than falter under pressure. Practical Leadership in Community Colleges goes beyond theory to provide the practical guidance leadership needs to more effectively lead institutions to achieve results and serve the students and the community.
Foreword xv Dr. Belle Wheelan Preface xix How This Book Is Structured xx How to Use This Book xxi Acknowledgments xxv About the Authors xxvii 1. Leadership Issues Management 1 Thinking About Leadership 1 Thinking About Issues 3 Life Balance 10 Anticipating Issues and Potential Outcomes 10 Issues to Consider 11 References 12 2. Mission 15 Questioning the Mission 15 Mission Generations 17 Completion Challenge 21 Balancing Access and Success 22 Transition, Progression, and Transfer 23 Accreditation and Mission 24 Push from the For-Profit Sector 24 Technological Development 25 Legislative Mandates 25 Funding the Mission 26 Workforce Preparation Issues 27 Developing Partnerships 28 Curricular Reform 28 Community College Baccalaureates 30 Organizations and Initiatives 31 Reform Effectiveness 35 A Framework for Mission Management 36 Issues to Consider 39 References 41 3. Accountability, Scorecards, Regulations, and Accreditation 49 Accountability 49 Scorecards 53 Regulations 54 Accreditation 57 Issues to Consider 60 References 62 4. Finance, Cost, and the Economy 65 Economic Benefits of Higher Education 65 Effect of Economic Cycles 65 Saving for Retirement 69 Tuition Increases and College Costs 69 Responses to Economic Cycles 72 Fundraising and Entrepreneurialism 73 Issues to Consider 77 References 78 5. Diversity, Equity, and Inclusion 81 Beyond the Open Door 81 Understanding DEI 82 Institutionalizing DEI 83 DEI Issues 85 Campus Climate Issues 86 Recruitment and Support Issues 87 Communication Issues 88 Gender Bias Issues 89 Students with Disabilities Issues 90 Affirmative Action Issues 90 Immigration Issues 91 Racial Issues 92 Men of Color Issues 92 Veterans Issues 94 LGBT Issues 95 Managing DEI Issues 96 Sustaining Diversity, Equity, and Inclusion 99 Issues to Consider 100 References 106 6. Governance, Communication, and Media Relations 111 Trustees 111 Media Relations 118 Delegation and Internal Governance 123 Communication 126 Collective Bargaining 126 Civility 128 Issues to Consider 133 References 135 7. Organizational Change to Promote Student Success 137 Leading Organizational Change 137 The Completion Agenda 139 Models for Change 140 Resistance to Change 141 Organizational Change and Classroom Practice 144 Organizational Change and Student Support Services 148 A Time for Change: AACC’s Reclaiming the American Dream 150 Sustaining Momentum: Managing the Change 152 Issues to Consider 155 References 156 8. Safety and Security 161 Responsibility for Safety and Security 161 Commitment and Enforcement 162 Truth and Consequences of Crime Reporting 164 Leadership Practices for Safety and Security Management 166 Key Safety and Security Management Leadership Questions 169 Resources 170 Athletics 174 Cybersecurity Issues 174 Issues to Consider 176 References 178 Conclusion 181 Reform and Redesign 181 Accountability and Transparency 182 Change and the Evolving Mission 182 Diversity, Equity, and Inclusion 183 Stakeholder Demands 183 Safety and Security 184 New Requirements for Leadership 184 Rewards of Leadership 184 Reference 185 Index 187
GEORGE R. BOGGS is president and CEO emeritus of the American Association of Community Colleges and superintendent/president of Palomar College in San Marcos, California. An active author and speaker, Boggs is the recipient of many awards and honors including the Public Broadcasting System's Terry O'Banion Prize for Teaching and Learning for "triggering the most significant educational movement of the past decade." CHRISTINE J. MCPHAIL is the managing principal for the McPhail Group LLC, a higher education consulting firm, former president of Cypress College, emerita professor of higher education and founder of the Community College Leadership Doctoral Program at Morgan State University, and a coach for Achieving the Dream, a national nonprofit reform network dedicated to community college student success and completion. She is a recipient of the AACC National Leadership Award and the League for Innovation in the Community College Terry O'Banion Leadership Award. McPhail is the editor of one of AACC's best-selling publications, Establishing and Sustaining Learning Centered Community Colleges.
Practical Leadership in Community Colleges is an essential resource for leaders who must meet the myriad challenges community colleges face every day. Grounded in field observations, reports, news coverage, and interviews with leaders and policymakers, this important text offers a clear examination into the issues confronting college leaders and provides clear direction for managing through difficult times. Written by former college presidents, including a past president of the American Association of Community Colleges, Practical Leadership in Community Colleges is a real-world guide to more effective management methods and contains practical insight and expert perspective. The authors cover a broad range of issues including managing the ups and downs of the economic cycle, dealing with performance-based funding legislation, increasing college completion ratios, calls for accountability from both the public and the government, and much more. There are no one-size-fits-all answers for addressing these complex issues or responding to cases, but Practical Leadership in Community Colleges can help prepare leadership teams for the inevitable difficult issues they will face as they lead these dynamic institutions that are so important to our society.
PRAISE FOR PRACTICAL LEADERSHIP IN COMMUNITY COLLEGES "For both current and aspiring leaders, Practical Leadership in Community Colleges offers a highly effective balance of historical, contextual, and practical information. This book will help prepare campuses for what many foresee as perpetual and often dramatic change." —Walter G. Bumphus, president and CEO, American Association of Community Colleges "This book serves as a field guide for current presidents already immersed in the fray, as well as a primer and reality check for anyone who aspires to become a community college president. For both groups it is a must-read." —Rob Jenkins, "Two-Year Track" columnist for The Chronicle of Higher Education; author of Building a Career in America's Community Colleges "As George Boggs and Christine McPhail point out in this important book, American community colleges are on the brink of massive changes nationwide. The authors' balanced approach to presenting existing challenges and opportunities for the next generation of colleges and their leaders is refreshing." —Eduardo J. Padrón, president, Miami Dade College "This is a 'must-read' for community college leaders everywhere. Written by two national leaders with more than seventy years of leadership experience and success in community colleges, the book addresses the issues and challenges facing today's and tomorrow's community colleges." —John E. Roueche, president, Roueche Graduate Center, National American University "Practical Leadership in Community Colleges is an extraordinary work. It offers models, case studies, and practical advice on some very thorny issues leaders face. It should become the desk manual for community college leaders across the nation." —Terry O'Banion, chair of the graduate faculty, National American University, and president emeritus, League for Innovation in the Community College
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