PMP Project Management Professional Exam Review Guide
Essential review for the PMP exam, updated for the new PMBOK® Guide, 6th edition The PMP Project Management Professional Exam Review Guide, Fourth Edition, offers complete, concise review of essential project management concepts and practices. Covering 100% of the PMP exam objectives, this book helps you ensure your full preparation in advance of the big day. This new 4th Edition has been updated to align with the newest version of the exam, featuring changes to PMP best practices, greater emphasis on Agile and other iterative processes, as well as the evolution of the project manager's role. Organized by domain area, this handy review guide covers project initiation, planning, execution, monitoring, and closing as detailed in the new A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 6th Edition, giving you clear guidance on what you need to know for the exam. You also get a year of free access to the Sybex online interactive learning environment and study tools, which features flashcards, chapter tests, two bonus practice exams, and more. PMP candidates must have extensive project management experience before taking the exam, but you cannot rely on experience alone; the PMP exam tests your understanding of critical PMP concepts and practices as laid out in the PMBOK® Guide 6th Edition; this practical review condenses the PMBOK's essential details into quickly-digestible chapters that help you prepare more efficiently. Review 100% of the exam objectives Apply PMP concepts to real-world scenarios Identify areas in need of additional review Access practice exams, flashcards, and more The PMP certification puts you in demand, and can be a major boost to your career. Regardless of your current level of experience, exam success lies in complete and thorough preparation; the PMP Project Management Professional Exam Review Guide, Fourth Edition, is your ultimate key to confidence and success. To register for access to the online test banks included with the purchase of this book, please visit: www.wiley.com/go/sybextestprep.
Introduction xv Chapter 1 Project Foundation 1 Defining a Project 2 Project Characteristics 3 Operations 4 Progressive Elaboration 4 Stakeholders 5 Defining Project Management 6 Project Management 6 Programs 7 Portfolios 7 Project Management Office 8 Identifying Project Management Skills 10 Understanding the Role of the Project Manager 13 Understanding Organizational Structures 13 Organizational Structure Types 14 Understanding the Project Environment 17 Understanding Project Life Cycles and Project Management Processes 19 Project Phases and Project Life Cycles 20 Project Management Process Groups 22 Plan-Do-Check-Act Cycle 25 Recognizing Professional and Social Responsibility 26 PMI® Core Values 27 Advancing the Industry 36 Review Questions 39 Chapter 2 Initiating the Project 43 Understanding the Project Management Knowledge Areas 44 Project Integration Management 45 Project Scope Management 47 Project Schedule Management 48 Project Cost Management 50 Project Quality Management 51 Project Resource Management 53 Project Communications Management 54 Project Risk Management 55 Project Procurement Management 56 Project Stakeholder Management 57 Performing a Project Assessment 58 Initiating a Project 58 Selecting a Project 60 Defining the High-Level Project Scope 66 Identifying High-Level Risks, Assumptions, and Constraints 66 Developing the Project Charter 67 Inputs of the Develop Project Charter Process 68 Tools and Techniques of the Develop Project Charter Process 69 Outputs of the Develop Project Charter Process 71 Obtaining Project Charter Approval 72 Performing Key Stakeholder Analysis 72 Inputs of the Identify Stakeholders Process 74 Tools and Techniques of the Identify Stakeholders Process 74 Outputs of the Identify Stakeholders Process 75 Bringing the Processes Together 76 Review Questions 79 Chapter 3 Planning Project Scope and Schedule Management 83 Developing a Scope Management Plan 84 Understand Project Scope Management 85 Plan Scope Management 85 Collect Requirements 87 Define Scope 94 Create WBS 98 Developing a Project Schedule 104 Understand Plan Schedule Management 105 Define Activities 107 Sequence Activities 110 Estimate Activity Resources 114 Estimate Activity Durations 119 Develop Schedule 125 Bringing the Processes Together 136 Project Scope Management Knowledge Area Review 137 Project Schedule Management Knowledge Area Review 137 Project Resource Management Knowledge Area 138 Review Questions 139 Chapter 4 Planning Project Cost and Quality Management 141 Developing a Cost Management Plan 142 Understand the Cost Management Plan 143 Plan Cost Management 143 Estimate Costs 145 Determine Budget 150 Developing a Quality Management Plan 155 Inputs of Plan Quality Management 156 Tools and Techniques of Plan Quality Management 157 Outputs of Plan Quality Management 161 Bringing the Processes Together 162 Project Cost Management Knowledge Area Review 162 Project Quality Management Knowledge Area Review 163 Review Questions 164 Chapter 5 Planning Project Resource, Communication, Procurement, Change, and Risk Management 167 Developing a Resource Management Plan 168 Inputs of Plan Resource Management 169 Tools and Techniques of Plan Resource Management 171 Outputs of Plan Resource Management 172 Developing a Communications Management Plan 174 Inputs of Plan Communications Management 175 Tools and Techniques of Plan Communications Management 176 Outputs of Plan Communications Management 180 Developing a Procurement Management Plan 181 Inputs of Plan Procurement Management 182 Tools and Techniques of Plan Procurement Management 186 Outputs of Plan Procurement Management 187 Developing a Change Management Plan 191 Developing a Risk Management Plan 191 Plan Risk Management 192 Identify Risks 196 Perform Qualitative Risk Analysis 203 Perform Quantitative Risk Analysis 207 Plan Risk Responses 212 Bringing the Processes Together 219 Project Resource Management Knowledge Area Review 220 Project Communications Management Knowledge Area Review 220 Project Risk Management Knowledge Area Review 221 Project Procurement Management Knowledge Area Review 222 Review Questions 223 Chapter 6 Planning Stakeholder Engagement and Obtaining Project Plan Approval 225 Developing a Stakeholder Engagement Plan 226 Inputs of Plan Stakeholder Engagement 227 Tools and Techniques of Plan Stakeholder Engagement 228 Outputs of Plan Stakeholder Engagement 230 Obtaining Project Management Plan Approval 230 Inputs of Develop Project Management Plan 231 Tools and Techniques of Develop Project Management Plan 232 Output of Develop Project Management Plan 233 Conducting a Kick-off Meeting 236 Meeting Topics 236 Bringing the Processes Together 236 Project Stakeholder Management Knowledge Area Review 239 Review Questions 241 Chapter 7 Executing the Project 243 Obtaining and Managing Resources 244 Acquire Resources 244 Conduct Procurements 248 Maximizing Team Performance 253 Develop Team 254 Manage Team 263 Executing the Project Management Plan 267 Direct and Manage Project Work 268 Manage Communications 272 Manage Stakeholder Engagement 276 Implementing Approved Changes 279 Implementing the Quality Management Plan 279 Inputs of Manage Quality 280 Tools and Techniques for Manage Quality 281 Outputs of Manage Quality 283 Implementing the Risk Management Plan 284 Implement Risk Responses 284 Outputs of Implement Risk Responses 285 Bringing the Processes Together 286 Project Integration Management Knowledge Area Review 287 Project Quality Management Knowledge Area Review 288 Project Resource Management Knowledge Area Review 288 Project Communications Management Knowledge Area Review 290 Project Risk Management Knowledge Area Review 290 Project Procurement Management Knowledge Area Review 291 Project Stakeholder Management Knowledge Area Review 292 Review Questions 293 Chapter 8 Monitoring and Controlling the Project 297 Measuring Project Performance 298 Monitor and Control Project Work 298 Control Procurements 303 Managing Changes to the Project Scope, Schedule, and Costs 307 Validate Scope 308 Control Scope 310 Control Schedule 312 Control Costs 315 Ensuring Adherence to Quality Standards 325 Control Quality 325 Updating the Risk Register 333 Monitor Risks 333 Assessing Corrective Actions 336 Perform Integrated Change Control 337 Communicating Project Status 341 Monitor Communications 341 Monitoring Stakeholder Engagement 345 Monitor Stakeholder Engagement 345 Bringing the Processes Together 348 Project Integration Management Knowledge Area Review 349 Project Scope Management Knowledge Area Review 349 Project Schedule Management Knowledge Area Review 350 Project Cost Management Knowledge Area Review 350 Project Quality Management Knowledge Area Review 352 Project Communications Management Knowledge Area Review 353 Project Risk Management Knowledge Area Review 354 Project Procurement Management Knowledge Area Review 355 Project Stakeholder Management Knowledge Area Review 355 Review Questions 357 Chapter 9 Closing the Project 361 Obtaining Final Acceptance 362 Close Project or Phase 363 Transferring Ownership 367 Obtaining Financial, Legal, and Administrative Closure 367 Formal Project Endings 367 Trends 368 Administrative Closure 368 Distributing the Final Project Report 370 Collating Lessons Learned 370 Archiving Project Documents 371 Measuring Customer Satisfaction 372 Bringing the Processes Together 372 Project Integration Management Knowledge Area Review 373 Review Questions 375 Appendix A Answers to Review Questions 379 Chapter 1: Project Foundation 380 Chapter 2: Initiating the Project 381 Chapter 3: Planning Project Scope and Schedule Management 383 Chapter 4: Planning Project Cost and Quality Management 384 Chapter 5: Planning Project Resource, Communication, Procurement, Change and Risk Management 385 Chapter 6: Planning Stakeholder Engagement and Obtaining Project Plan Approval 386 Chapter 7: Executing the Project 387 Chapter 8: Monitoring and Controlling the Project 389 Chapter 9: Closing the Project 391 Appendix B Exam Essentials 393 Chapter 1: Project Foundation 394 Chapter 2: Initiating the Project 395 Chapter 3: Planning Project Scope and Schedule Management 396 Chapter 4: Planning Project Cost and Quality Management 397 Chapter 5: Planning Project Resource, Communication, Procurement, Change, and Risk Management 398 Chapter 6: Planning Stakeholder Engagement and Obtaining Project Plan Approval 400 Chapter 7: Executing the Project 400 Chapter 8: Monitoring and Controlling the Project 401 Chapter 9: Closing the Project 402 Index 405
ABOUT THE AUTHORS Kim Heldman, PMP, is the Sr. Manager, IT/Chief Information Officer for the Regional Transportation District in Denver, CO. With more than 25 years of project management experience, she is the author the bestselling PMP Project Management Professional Study Guide. Vanina Mangano, PMP, is an executive member of Never Limited LLC, which owns The PM Instructors. She has authored courseware material on project management, including PMI Risk Management Professional Exam Preparation. Brett Feddersen, PMP, is a career public servant and a certified project manager who has contributed to several books as a technical editor and proofreader. His government experience includes the United States Marine Corps as well as Colorado state and municipal government.
Complements the PMP Project Management Professional Exam Study Guide, Ninth Edition, and the PMP Project Management Professional Exam Deluxe Study Guide, Third Edition. Includes interactive online learning environment and study tools with: + 2 custom practice exams + 175 electronic flashcards + Searchable key term glossary Interactive learning environment Take your exam prep to the next level with Sybex's superior interactive online study tools. To access our learning environment, simply visit http://www.wiley.com/go/sybextestprep, type in your unique PIN and instantly gain access to: Interactive test bank with 2 practice exams 175 electronic flashcards Comprehensive glossary in PDF format gives you instant access to the key terms so you are fully prepared Concise, targeted review of all concepts covered on the PMP certification exam PMP Project Management Professional Exam Review Guide, Fourth Edition, provides a carefully focused review of essential project management concepts and practices. Updated for the newest version of the PMP exam and the revised A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Sixth Edition, it is organized by exam objectives and designed to work hand in hand with the PMP Project Management Professional Exam Study Guide, Ninth Edition. Each chapter features Exam Essentials that help you identify key areas for study. With your access to the Sybex interactive online learning environment, including practice tests and electronic flashcards, you will be fully prepared. Review covers all 5 domain areas of the PMP Exam: Initiating the Project Planning the Project Executing the Project Monitoring and Controlling the Project Closing the Project
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