Multicultural Competence in Student AffairsAdvancing Social Justice and Inclusion
Effectively address the challenges of equity and inclusion on campus The long-awaited second edition, Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion, introduces an updated model of student affairs competence that reflects the professional competencies identified by ACPA and NASPA (2015) and offers a valuable approach to dealing effectively with increasingly complex multicultural issues on campus. To reflect the significance of social justice, the updated model of multicultural awareness, knowledge, and skills now includes multicultural action and advocacy and speaks directly to the need for enhanced perspectives, tools, and strategies to create inclusive and equitable campuses. This book offers a fresh approach and new strategies for student affairs professionals to enhance their practice; useful guidelines and revised core competencies provide a framework for everyday challenges, best practices that advance the ability of student affairs professionals to create multicultural change on their campuses, and case studies that allow readers to consider and apply essential awareness, knowledge, skills, and action applied to common student affairs situations. Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion will allow professionals to: Examine the updated and revised dynamic model of student affairs competence Learn how multicultural competence translates into effective and efficacious practice Understand the inextricable connections between multicultural competence and social justice Examine the latest research and practical implications Explore the impacts of practices on assessment, advising, ethics, teaching, administration, technology, and more Learn tools and strategies for creating multicultural change, equity, and inclusion on campus Understanding the changes taking place on campus today and developing the competencies to make individual and systems change is essential to the role of student affairs professional. What is needed are new ways of thinking and innovative strategies and approaches to how student affairs professionals interact with students, train campus faculty and staff, and structure their campuses. Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion provides guidance for the evolving realities of higher education.
Foreword xi Preface xv About the Authors xxv Acknowledgments xxix 1 Multicultural Competence and Social Justice in Student Affairs: Parallels and Intersections 1 2 Multicultural Competence, Social Justice, and Inclusion in Student Affairs 23 3 Multicultural Competence in Theory and Translation 63 4 Multicultural Competence in Administration and Leadership 85 5 Multicultural Competence in Helping, Supporting, and Advising 123 6 Multicultural Competence in Assessment, Evaluation, and Research 153 7 Multicultural Competence in Ethics, Law, and Policy 181 8 Multicultural Competence in Teaching and Training 207 9 Multicultural Competence in Technology 235 10 Reflection and Practice through Case Studies 267 Case 1 – Escalating Tensions (Written by Durgham Alyasiri) 272 Case 2 – Being the Only One . . .(Written by Kristian Contreras) 274 Case 3 – Let the Diversity Committee Handle This (Written by Jhane Cummings) 276 Case 4 – Campus Diversity Work: Strategic or Immediate? (Written by Lacretia Johnson Flash) 278 Case 5 – If We Can’t See Native Americans on Campus, Are They Really on Campus? (Written by John Garland [Choctaw]) 281 Case 6 – Self-Reflection. Now What? (Written by Henry W. Lewis III) 284 Case 7 – Catch an Illegal Immigrant Day (Written by John Wesley Lowery) 286 Case 8 – HBCU Legacy and I Still Don’t Belong (Written by Robert T. Palmer and Jalil Bishop) 288 Case 9 – Who’s Training Whom on Social Justice and Inclusion? (Written by Rosemary J. Perez) 290 Case 10 – Civility Is Not My Goal(Written by Robert Reason) 292 Case 11 – Anti-Jewish or Harmless Prank? (Written by Amy L. Reynolds) 295 Case 12 – When a Speaker’s Comment Derails Diversity Training (Written by Windi Natsuko Sasaki) 296 Case 13 – The Language of Competence (Written by Cha Ron K. Sattler-Leblanc and Cecilia Grugan) 299 Case 14 – Perils of Technology (Written by John Sauter, Jr.) 302 Case 15 – Mixing International Students and Politics (Written by Hannah Suh) 304 Case 16 – Classroom Hostilities (Written by Sherry Watt, Laila McCloud, Steve Malvaso, and Charles Martin-Stanley) 307 Case 17 – Inclusion Pushback (Written by Matthew J. Ardila-Weigand) 310 11 Conclusion 313 References 331 Name Index 371 Subject Index 381
RAECHELE L. POPE is an associate dean and associate professor of higher education and student affairs in the Graduate School of Education at the University at Buffalo, State University of New York. AMY L. REYNOLDS is an associate professor of counseling psychology in the department of Counseling, School, and Educational Psychology at the University at Buffalo, State University of New York. JOHN A. MUELLER is a professor in the Department of Student Affairs in Higher Education at Indiana University of Pennsylvania.
Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion is the long-awaited revision and expansion of the 2004 groundbreaking book, Multicultural Competence in Student Affairs. Although the literature and practice on social justice and inclusion in higher education has matured since the initial book was published, these issues have grown in complexity, and campus administrators still struggle to create multicultural and socially just campuses that welcome, include, and engage all students. More often than not, practitioners, administrators, and faculty still receive limited or ineffective training that helps them to actually develop the awareness, knowledge, and skills to work effectively with all students. Moreover, they receive even less training that would help them address the organizational, structural, power, and privilege issues that prevent the creation of multicultural and socially just campuses. Fortunately, Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion examines all of these issues, guiding readers who want to develop their multicultural and social justice competencies and enact change at the individual, group, and institutional levels. Like its classic predecessor, this book presents a comprehensive portrait of both the competencies necessary for effective student affairs practice and how each of those competencies must be infused with multicultural awareness, knowledge, skills, and actions. Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion offers an updated version of the Dynamic Model of Student Affairs Competence—the principal conceptual element of the book—which is now more closely aligned with the ACPA NASPA Professional Competency Areas for Student Affairs Educators. This book also highlights the action steps—built on requisite awareness, knowledge, and skills within each competency—that are needed to create the multicultural campuses we seek. Written by Raechele Pope, Amy Reynolds, and John Mueller—all recognized by their peers as authorities on multicultural competence, social justice, and creating multicultural campus environments—this important book is based on the authors' years of practice, teaching, research, and consulting. Comprehensive in scope, Multicultural Competence in Student Affairs: Advancing Social Justice and Inclusion contains the most current theory, useful models, and research-based findings. Additionally, this book offers practical strategies, best practice exemplars, and case studies to help the reader more clearly recognize both the challenges and potential solutions.
Praise for MULTICULTURAL COMPETENCE IN STUDENT AFFAIRS "In this second edition of their seminal publication, esteemed colleagues, scholars, and educators, Raechele Pope, Amy Reynolds, and John Mueller shed new and expansive light on a conceptualization of multicultural competence that intentionally and compellingly integrates the outcomes of social justice in the development of a salient framework and model for advancing work that supports the creation and sustainment of learning environments that are diverse and inclusive, equitable, and just. The authors explain the theoretical underpinnings of this model and offer provocative examples and case studies that deepen the reader's understanding and learning. The book is clear, accessible, and although this publication is intended for student affairs professionals, it is one that should be essential reading for any educator or learner committed to educating students for transformative leadership in a global, multicultural world." —Donna A. Lee, Vice President for Student Affairs, Macalester College and former President ACPA - College Student Educators International "Raechele Pope, Amy Reynolds, and John Mueller have carefully revised their book, Multicultural Competence in Student Affairs, to reflect the changing discussions of social justice, equity, and inclusion in the field of higher education and student affairs. Their work synthesizes an incredible amount of scholarship to help college student educators engage in the necessary self-work around their own multicultural competence and then use that knowledge to make change in their educational institutions." —Dr. Dan Tillapaugh, Assistant Professor and Chair, Counselor Education, California Lutheran University "Once again, Pope, Reynolds, and Mueller write a seminal piece that is a must read for all educators committed to creating a more just and equitable campus and world. They remind us that multicultural competency and social justice are essential partners that have complementary approaches and, when used together, create transformative possibilities." —Dr. Patty Perillo, Vice President for Student Affairs and Assistant Professor of Higher Education, Virginia Tech and former President of ACPA - College Student Educators International "It is honest and timely, calling on us to reexamine our assumptions and develop a deeper consciousness, while providing us the tools necessary for making a personal commitment to taking action in eradicating oppression in higher education." —Billy Vela, Director of El Centro Chicano, University of Southern California "Since the release of their first book in 2004, Pope, Reynolds, and Mueller have been leading voices in the student affairs field for multicultural competence in scholarship and practice. In this book, their Dynamic Model of Student Affairs Competence has been updated to reflect new learning about the complexities of multiculturalism on the college campus, including the elements of advocacy and action which are so critical to social justice and inclusion. This is a must read for any college student educator." —Dr. Kent Porterfield, Vice President for Student Development, Saint Louis University and former President ACPA - College Student Educators International "Pope, Reynolds, and Mueller have provided a rich resource for understanding the complexity of multicultural issues and furthering the awareness, knowledge, skills, and dispositions of student affairs professionals to possess core competencies in meeting the needs of students across the spectrum of difference." —Dr. Eboni M. Zamani-Gallaher, Associate Dean of the Graduate College and Director of the Office for Community College Research and Leadership, University of Illinois at Urbana-Champaign
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