Details

Leading at a Distance

Practical Lessons for Virtual Success
1. Aufl.

von: James M. Citrin, Darleen DeRosa
18,99 €
Verlag:	Wiley
Format:	EPUB
Veröffentl.:	19.04.2021
ISBN/EAN:	9781119782452
Sprache:	englisch
Anzahl Seiten:	240

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Beschreibungen

Titelbeschreibung

A timely and hands-on resource informed by lessons learned from Fortune 500 CEOs and executives Leading at a Distance provides executives with the necessary skills to successfully lead in the new virtual workplace, backed by the research and expertise of global leadership firm Spencer Stuart. Although working remotely is not new, the global pandemic has placed virtual work at the center of everyday life. And it has thrust workforce strategies to the core of business operations globally. As the shift towards large-scale virtual work continues to grow and become a permanent fixture—by some estimates, 30% of the workforce will be working virtually – leaders must understand how to build virtual work environments that foster connected, engaged, and high-performing teams. Although some forward-thinking companies and not-for-profit organizations have made significant investments in technology and virtual collaboration, many others have simply joined the “Zoom culture” without fully appreciating what it takes to operate effectively at a distance on a sustained basis. Leading at a Distance is a timely, research-based, and highly practical guide for developing and implementing strategies for conducting high-impact virtual work, building trust, and enhancing team unity. Designed to help leaders shape organizational culture remotely, this must-have resource demonstrates how to conduct virtual onboarding for senior leaders, build top teams from a distance, manage accountability in the new virtual environment, and much more. A hands-on toolkit filled with compelling examples, expert insights, and invaluable advice, this book: <ul> <li>Provides clear guidance on establishing effective leadership in the virtual workplace</li> <li>Offers practical approaches for establishing strong relationships, increasing employee engagement, and coaching from a distance</li> <li>Addresses ways to keep geographically dispersed team members aligned and accountable</li> <li>Illustrates creative ideas for boosting team morale</li> <li>Features an overview of the unique challenges facing leaders in the virtual workplace</li> <li>Discusses often-overlooked topics such as virtual hiring and onboarding</li> </ul> Leveraging the authors' in-depth research and consulting experience, Leading at a Distance is required reading for anyone needing to adapt to a virtual way of working and develop their virtual leadership skills to maximize organizational effectiveness and performance.

Inhaltsverzeichnis

Preface xvii Introduction xxiii Chapter 1 What We Learned from the Pandemic: Our Research Shows Remote Work Is Here to Stay 1 Chapter 2 No Trust = No Team: The Formula for Building Cohesive Relationships Virtually 23 Chapter 3 What Does Good Look Like? Profile of High-Performing Virtual Teams 35 Chapter 4 How to RAMP Up Your Virtual Team’s Performance: A Blueprint for Success 49 Chapter 5 Out of Sight, Not Out of Mind: How to Inspire and Motivate from Afar 65 Chapter 6 “You’re on Mute”: The Ultimate Guide for Hosting Virtual Meetings 79 Chapter 7 Hiring Without a Handshake: Discovering Successful Virtual Leaders 97 Chapter 8 Surviving Day One: A Toolkit for Remote Onboarding 111 Chapter 9 Continuous Improvement: High-Impact Coaching and Accountability at a Distance 129 Chapter 10 The Culture Conundrum: Building and Sustaining Culture Virtually 147 Afterword: The Virtual Road Ahead 165 Acknowledgments 177 About the Authors 185 Index 189

Autorenportrait

JAMES M. CITRIN leads Spencer Stuart’s North American CEO Practice and is a core member of the firm’s Board Practice. With over 25 years of experience at the firm, he has worked with clients on more than 750 CEO, board director, and other top management searches and succession assignments.DARLEEN DEROSA is a consultant in Spencer Stuart’s Stamford office and is a core member of the Life Sciences and Leadership Advisory Services practices. She has over 15 years of consulting experience with a professional focus on talent management, executive assessment, virtual teams, and leadership development.

Back cover copy

PRAISE FOR LEADING AT A DISTANCE“Virtual, or remote, leadership is a timely topic. Fortunately for us, authors Citrin and DeRosa began their research 15 years earlier, and their wisdom will remain with us for decades to come.” —Satya Nadella, CEO, Microsoft“The COVID-19 pandemic changed the way we work… maybe permanently. Leading at a Distance provides helpful insight on how to stay connected, build trust, coach teams, and drive talent innovation in a virtual world.” —Carol Tomé, CEO, UPS“Leading at a Distance could not be more timely to help organizations, leaders, and employees thrive in today’s remote work environment. Perhaps more importantly, this book, with its deep research basis and compelling insights brought to life with vivid examples, will become a timeless resource as all of our relationships with work will continue to meaningfully change.” —John Donahoe, CEO, Nike“It’s always a challenge for leaders to stay nimble as technology upends the old way of doing business, and the era we’re living in is no different. But they’ll find lots of great advice in Citrin and DeRosa’s timely new book—a primer for how to lead in a flexible and dynamic work environment.” —David Solomon, CEO, Goldman Sachs“Human capital is the lifeline of every organization, and among the most valued assets in corporate America. Now more than ever, keeping talent motivated and engaged is a critical key to success. In Leading at a Distance, James Citrin and Darleen DeRosa give leaders the tools to effectively inspire their teams during the pandemic and beyond.” —Mellody Hobson, Co-CEO and President, Ariel Investments“In Leading at a Distance, James Citrin and Darleen DeRosa share their key learnings for how the most successful organizations balance the benefits of both in-person and virtual work environments to keep employees engaged and productive.” —Adam Silver, Commissioner, NBA

Unpublished endorsement

“It’s always a challenge for leaders to stay nimble as technology upends the old way of doing business, and the era we’re living in is no different. But they’ll find lots of great advice in Citrin and DeRosa’s timely new book – a primer for how to lead in a flexible and dynamic work environment.” – David Solomon, CEO, Goldman Sachs “We’re living in an unprecedented time that requires a new leadership at every level. Whether you’re running a company or a country, there is no playbook for how to engage people and drive meaningful action. But, through work like Leading at a Distance, we can learn from each other and find new ways of working, living, and leading.” – Hans Vestberg, Chairman and CEO Verizon “Remote work is here to stay; now comes the hard work of making it sustainable and inclusive. Leading at a Distance offers a roadmap. Jim and Darleen – both experts in their own right – cull timely research and insights from a who’s-who of business leaders into a compact and actionable guide that you’ll turn to again and again.” – Rachel Thomas, CEO, LeanIn.Org “Virtual, or remote, leadership is a timely topic. Fortunately for us, authors Citrin and DeRosa began their research 15 years earlier, and their wisdom will remain with us for decades to come.” – Satya Nadella, CEO, Microsoft “Leading at a Distance is remarkably timely, a much-needed tool for any business leader in a post-COVID world. You’d be foolish not to read this book. Citrin and DeRosa not only help adapt your organization to successful distance work. They also offer first aid to the crumbling corporate culture in the aftermath of this global pandemic.” – Martin Lindstrom, New York Times bestselling author, Buyology and The Ministry of Common Sense “The COVID-19 pandemic changed the way we work…maybe permanently. Leading at a Distance provides helpful insight on how to stay connected, build trust, coach teams, and drive talent innovation in a virtual world.” – Carol Tome, CEO, UPS “In Leading at a Distance Jim Citrin and Darleen DeRosa offer practical and cutting-edge leadership thinking for the new digital world accelerated by the global pandemic. This book is a must-read for sitting CEOs and leadership teams who will find the relevant tools to manage in an increasingly virtual environment.” – Dambisa Moyo, Global Economist; author, How Boards Work and How the West Was Lost “As virtual work is here to stay, Leading at a Distance should be required reading for us all. Illuminating the pitfalls of virtual work, Citrin and DeRosa nonetheless show us a path to navigating work at a distance with both enjoyment and success.” – Betsy Bradley, President, Vassar College “From employee onboarding and ongoing engagement, to reimagining company processes and reinforcing culture, Leading at a Distance offers timely insights and tools for leaders at all levels to help redefine what it means to connect and lead in a virtual or hybrid workplace. A must-read leadership guide for navigating this new paradigm to cultivate stronger teams and deliver greater results in these new workplace environments.” – Gail Boudreaux, President and CEO, Anthem “Leading at a Distance could not be more timely to help organizations, leaders, and employees thrive in today’s remote work environment. Perhaps more importantly, this book, with its deep research basis and compelling insights brought to life with vivid examples, will become a timeless resource as all of our relationships with work will continue to meaningfully change.” – John Donahoe, CEO, Nike “Many leaders have adjusted well to a virtual world but on the basis of tweaking approaches that worked in a physical one. Leading at a Distance flips that paradigm, starting with remote as the standard and designing everything from communication strategy to onboarding to running effective meetings with a virtual-first mindset. Citrin and DeRosa’s insights are both critical now and sure to have lasting value in a post-pandemic world.” – Rich Lesser, CEO, BCG “Human capital is the lifeline of every organization, and among the most valued assets in corporate America. Now more than ever, keeping talent motivated and engaged is a critical key to success. In Leading at a Distance, James Citrin and Darleen DeRosa give leaders the tools to effectively inspire their teams during the pandemic and beyond. This book brings excellent best practices for corporations looking to thrive in a virtual world.” – Mellody Hobson, Co-CEO and President, Ariel Investments “Jim Citrin and Darleen DeRosa know more great leaders than any combination of authors I have ever met and Leading at a Distance combines the wisdom they have accumulated over the years with their incredible learning in the past year. Leading at a Distance will be a guidebook for leaders long after today’s crisis. I am going to recommend it to every leader I know!” – Marshall Goldsmith, top-rated executive coach in the world for over a decade and #1 New York Times bestselling author, Triggers and What Got You Here Won’t Get You There “Leading at a Distance is an essential guide to the many ways in which the year of COVID will transform the way we work.” – Mark Thompson, former CEO, New York Times; author, Enough Said: What’s Gone Wrong with the Language of Politics “In Leading at a Distance, Jim Citrin and Darleen DeRosa share their key learnings for how the most successful organizations balance the benefits of both in-person and virtual work environments to keep employees engaged and productive. Their insights and leadership lessons from top business leaders could not be more timely.” – Adam Silver, Commissioner, NBA “Citrin’s passion for leadership and DeRosa’s knowledge of virtual teams results in a powerful combination of practical tips for operating in a future that will no doubt feature more remote work. Rather than debate how much more remote work there will be, we should all adopt the principles outlined in this how-to guide for Leading at a Distance.” – Carlos Rodriguez, CEO, ADP “Leading at a Distance provides unmatched access to the real, lived experiences of business leaders as they deal with profound changes to professional life. In expert fashion, Citrin and DeRosa crystallize new responsibilities and possibilities for virtual leadership.” – Toni Petersson, CEO, Oatly “A brilliantly timed book! Jim Citrin and Darleen DeRosa have produced an unmatched playbook for leading in the virtual workplace. Leading at a Distance offers tactical advice that is easy to digest and fun to read. It is written with the confidence of two leading experts in the field and filled with examples that make the content both credible and relatable. As businesses move from virtual to a hybrid model in the post-COVID-19 world, Citrin and DeRosa offer the go-to guide for how to be successful. This book should be required reading for every CEO and executive.” – Jared Cohen, CEO, Jigsaw, Google; New York Times bestselling author, The New Digital Age: Transforming Nations, Businesses, and Our Lives “Leading at a Distance is the essential, very practical, immediately useful manual all of us need to get better at leading in this new, permanently changed environment. The world will be a better place thanks to Citrin and DeRosa’s new book.” – Hubert Joly, Former Chairman and CEO, Best Buy; author, The Heart of Business: Leadership Principles for the next Era of Capitalism “Without a doubt, technology has enabled leaders to meaningfully connect and manage throughout the pandemic. As working from anywhere is here to stay, Leading at a Distance is a timely guide to tackle how to navigate this new normal while fostering team growth, connectivity, and inclusivity – all in service of driving strong results. Success in virtual leadership requires leaders to treat the environment as an opportunity and this book provides insights, applications and tools to do just that.” – Mary Dillon, CEO, Ulta Beauty “Leading at a Distance is an essential read for every leader navigating today’s rapidly changing work environment. Jim and Darleen draw on their deep expertise to provide invaluable insights on the elements of successful virtual leadership. Their book is a timely and necessary toolkit for leaders working to build trust, collaboration, and productivity as we enter the future of work.” – Dan Schulman, CEO, PayPal “Leading at a Distance could not have come at a better time. Becoming adept at virtual meetings has become the only way to survive throughout 2020. Citrin and DeRosa offer ways to ensure that leaders not only survive but thrive in the world of virtual work. The book offers ways to excel at leading in a virtual work environment and provides rich examples of how to motivate and inspire a remote workforce.” – Gail McGovern, President and CEO, American Red Cross “Leading effectively, already tough in today’s uncertain and ambiguous context, faces compounding challenges in the virtual setting. Drawing from fresh practices innovated by corporations and startups to decades of research on managing and teaming, Leading at a Distance gives us an actionable blueprint for success in virtual leadership. One of the toughest aspects to leading is closing the perception, knowledge, and emotional distance between leaders and those whom they lead through communications and feedback. This book amps up our superpowers in doing that, even when we are leading at a distance.” – Sanyin Siang, Thinkers50 #1 Coach and Mentor; Professor, Duke University “The future of work will require more from leaders. Success will be driven by those who build trust, equity and a work experience that matches the values of their company and their employees. Leading at a Distance is a powerful tool for success in this new world.” – Jamie Iannone, CEO, eBay “Virtual working, in multiple different forms, is here to stay. Leading at a Distance is not just an excellent playbook for how to get the most out of this new sport. It also addresses the key question of how to simultaneously build the social capital that organisations and teams need to win in the COVID post season.” – Alan Jope, CEO, Unilever