Details

How to Survive Dental Performance Difficulties


How to Survive Dental Performance Difficulties


How To (Dentistry) 1. Aufl.

von: Janine Brooks

38,99 €

Verlag: Wiley-Blackwell
Format: PDF
Veröffentl.: 29.05.2018
ISBN/EAN: 9781119255635
Sprache: englisch
Anzahl Seiten: 208

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Beschreibungen

<p><i>How to Survive Dental Performance Difficulties</i> offers an authoritative guide for successfully navigating and overcoming dental performance issues.  </p> <ul> <li>Offers a practical guide for preventing and overcoming dental performance issues</li> <li>Highlights case studies of dental professionals who have direct experience of being referred for fitness to practise issues</li> <li>Includes information on the support available to dental professionals, the requirements that need to be met, and how to meet them</li> <li>Contains information on the effective use of evidence, improvement practice tools such as personal development plans, continuing professional education, reflective diaries, and audits</li> <li>Offers guidance on how to increase self-awareness and insight</li> </ul> <p> </p>
<p>Foreword, ix</p> <p>Acknowledgements, xi</p> <p>Abbreviations, xiii</p> <p><b>Chapter 1 The basics of performance, 1</b></p> <p>Introduction, 1</p> <p>What is performance? 3</p> <p>What is poor performance? 6</p> <p>Fitness to practise, 9</p> <p>Red door/green door, 10</p> <p><b>Chapter 2 Background and contributory factors: How performance issues can arise, 13</b></p> <p>Introduction, 13</p> <p>Pressures on dentists, 14</p> <p>Factors that underpin poor performance, 15</p> <p><b>Chapter 3 Professionalism, 27</b></p> <p>What is professionalism? 27</p> <p>What does professionalism encompass? 30</p> <p>How should a professional behave? 30</p> <p>Societal expectations of professionals, 31</p> <p>Character, 32</p> <p>Building blocks of character, 33</p> <p>Ethical frameworks within which professionals operate, 34</p> <p>How does character relate to professionalism? 36</p> <p>Tests of integrity, 36</p> <p>Virtue ethics, 37</p> <p>Honesty and dishonesty, 38</p> <p>Communication, 42</p> <p>Criminal record, convictions and cautions, 43</p> <p>Scotland, 45</p> <p>Protected conviction or caution, 45</p> <p><b>Chapter 4 Regulation of dentistry and dental professionals, 48</b></p> <p>Regulation, 48</p> <p>General Medical Council, 49</p> <p>General Pharmaceutical Council, 50</p> <p>General Dental Council, 50</p> <p>Registration, 51</p> <p>NHS England, 52</p> <p>Care Quality Commission, 53</p> <p>Healthcare Inspectorate Wales, 54</p> <p>Scotland, 54</p> <p>Northern Ireland, 55</p> <p>Professional Standards Authority, 56</p> <p>Regulation of Dental Services Programme Board, 57</p> <p>Health and Safety Executive, 58</p> <p>Medicines and Healthcare Products Regulatory Agency, 59</p> <p>Right‐touch regulation, 60</p> <p><b>Chapter 5 Organisations that play a supporting role, 63</b></p> <p>Specialist indemnity providers, 63</p> <p>Educational support, 64</p> <p>Health support, 67</p> <p>Mentoring/professional support, 68</p> <p>Advisory support, 69</p> <p>Conclusion, 70</p> <p><b>Chapter 6 The anatomy of a fitness to practise case, 72</b></p> <p>Introduction, 72</p> <p>Fitness to practise, 74</p> <p>General Dental Council, 74</p> <p>Fitness to practise process, 75</p> <p>Interim Orders Committee, 77</p> <p>Investigating Committee, 77</p> <p>Practice Committees, 78</p> <p>Sanctions, 78</p> <p>Convictions/cautions, 82</p> <p>Analysis, 83</p> <p>Erasure, 86</p> <p>Conclusion, 91</p> <p><b>Chapter 7 The registrant’s journey, personal statements and case studies, 93</b></p> <p>How it can begin, 94</p> <p>The Hero’s Journey, 95</p> <p>Case studies, 101</p> <p>Stages of change or grief, 111</p> <p>Taking a preventive approach, 113</p> <p><b>Chapter 8 Building self‐awareness and insight, 115</b></p> <p>Self‐awareness, 116</p> <p>Insight, 116</p> <p>Learning styles, 119</p> <p>Tools to deepen self‐awareness, 124</p> <p>Conclusion, 138</p> <p><b>Chapter 9 Tools that can help, 140</b></p> <p>Personal development plan, 141</p> <p>Peer review, 144</p> <p>Professional discussion and dialogue, 144</p> <p>Case studies and presentations, 145</p> <p>Clinical audit, 146</p> <p>Staff meetings, 148</p> <p>Patient surveys (feedback), 148</p> <p>360° multisource feedback, 150</p> <p>Standards, national guidelines, 151</p> <p>Working with a mentor, 151</p> <p>Working with a coach, 152</p> <p>Appendix A Personal development plan template, 154</p> <p>Appendix B Patient engagement questionnaire, 156</p> <p>Appendix C Influencing skills questionnaire – 360° colleague feedback, 157</p> <p><b>Chapter 10 Supporting colleagues who struggle, 160</b></p> <p>Being non‐judgemental, 160</p> <p>Listening, 160</p> <p>Paraphrasing, 161</p> <p>Questioning, 161</p> <p>Guiding, 161</p> <p>Reflective practice/writing and learning, 161</p> <p>Working one to one, 172</p> <p>Force field analysis, 176</p> <p>Neurological levels, 177</p> <p>Conclusion, 181</p> <p>Index, 183</p>
<p><b>JANINE BROOKS</b> <b>MBE,</b> DMedEth, MSc, FFGDP(UK), MCDH, DDPHRCS, BDS, FAcadMEd, is a Lead Clinical Tutor at the University of Bristol; Educational Inspector for the General Dental Council; Trustee of the Dentists' Health Support Trust; Coach for the Professional Support Unit, Thames Valley; CEO of Dentalia Coaching and Training Consultancy; Director of the Dental Coaching Academy and co-founder of Dental Mentors UK.
<p><b>how to</b> <p>survive dental performance difficulties <p><i>How to Survive Dental Performance Difficulties</i> offers an authoritative guide for successfully navigating and overcoming dental performance issues. This practical manual takes a preventative approach, outlining the factors that are most likely to lead to fitness to practise issues with clear explanations of how these issues can be avoided. The book also thoroughly describes the fitness to practise processes and reviews all the major dental organisations involved in the performance process within the United Kingdom, detailing their role and function. <p>The book provides the essential information needed, should you or a colleague find yourself the subject of a GDC or local investigation, and will also be of help to those who support professionals under investigation, whether with a regulator or commissioning organisation. The author draws on her experience working with performance issues and developing dental training programmes for coaches, mentors, educational supervisors, trainers, and appraisers to offer a concise and useful reference for dental professionals. This important resource: <ul> <li>Offers a practical guide for preventing and overcoming dental performance issues</li> <li>Highlights case studies of dental professionals who have direct experience of being referred for fitness to practise issues</li> <li>Includes information on the support available to dental professionals, the requirements that need to be met, and how to meet them</li> <li>Contains information on the effective use of evidence, improvement practice tools such as personal development plans, continuing professional education, reflective diaries, and audits</li> <li>Offers guidance on how to increase self-awareness and insight</li> </ul> <p>Written for dental professionals and non-dental professionals in a supportive role, <i>How to Survive Dental Performance Difficulties</i> is a compassionate and practical guide to working through the often complex and daunting fitness to practise process.

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