Governance in the Digital AgeA Guide for the Modern Corporate Board Director
A new edition of the #1 text in the human computer Interaction field! This book seeks to chart the technology-fueled changes taking place in the field of corporate governance and describes the impact these changes are having on boards and the enterprises they govern. It also describes what the future could look like once companies truly embrace the power of technology to change governance. Additionally, this book will provide a set of "suggested action steps" for companies and their boards focused on ways they can leverage technology tools to enhance governance immediately. Through a review of the latest governance research, interviews with key thought leaders, and case studies of enterprises that have embraced governance technology, readers will be armed with new insights and approaches they can take to enhance the work of their boards and senior leaders to reach new levels of performance. Explains how to use design and evaluation techniques for developing successful interactive technologies Demonstrates, through many examples, the cognitive, social and affective issues that underpin the design of these technologies Provides thought-provoking design dilemmas and interviews with expert designers and researchers Uses a strong pedagogical format to foster understanding and enjoyment An accompanying website contains extensive additional teaching and learning material including slides for each chapter, comments on chapter activities, and a number of in-depth case studies written by researchers and designers.
Foreword ix Acknowledgments xvii About The Authors xix Introduction xxi Part 1 Governance Practices in the Digital Age 01 1 Ensuring Value Creation (Despite Volatility) 03 2 Building a Resilient Board 21 3 The Board’s Expanding Role in Managing Risk 41 4 Building Insights and Just-in-Time Strategies 61 5 From Corporate Citizenship to ESG 83 6 Directors and Personal Accountability 99 Part 2 Framework for Modern Governance 121 7 Board Behavioral Profiles: A Governance Roadmap for the Digital Age 123 8 Board Behavioral Profiles in Action 153 Index 159
BRIAN STAFFORD is the President and Chief Executive Officer of Diligent. Formerly, Stafford was a partner with McKinsey & Company, and is a graduate of the Wharton School of Business at the University of Pennsylvania. DOTTIE SCHINDLINGER is Diligent's Vice President of Thought Leadership. She is a leading expert in the field who researches and writes on governance issues, and presents related topics frequently at industry conferences globally.
The dramatic impact of technological innovation and disruption, unpredictable economic and social climate, intricate government regulations. . . these and other factors have made today's board governance increasingly more challenging. Despite the many obstacles, corporate board directors are expected to respond instantly and precisely to any situation no matter how complex. Governance in the Digital Age is a guide to the new approaches and technological processes that can help make a board's demanding job more manageable. While most corporate governance books put the focus on established principles and practices, this book highlights how practices are changing with the rapid advance of technology. Based on the authors' work with more than 15,000 organizations and 500,000 directors around the globe, Governance in the Digital Age reveals how companies can shift how they conceive of and enact the functions of governance. Governance in the Digital Age offers a collection of ideas, examples, tools, and strategies that are designed to help directors, senior executives, and governance professionals thrive in the digital age. The authors–noted experts in the field–include a set of suggested action steps that organizations and their boards can put into place immediately. These steps include leveraging new approaches and technologies to enhance governance outcomes. In addition, by adopting a digital mindset, boards can ensure their deliberative process will keep pace with the digital age's accelerated speed of business. Organizations that leverage the speed of information and smarter technology to inform careful decision making can quickly outpace their competition. This must-have resource is an innovative guide that explores a dynamic level of governance practices. The practices outlined have the power to improve, in an extraordinary manner, how boards function, enhance director engagement, and ultimately, lead to greater results.
Praise for GOVERNANCE IN THE DIGITAL AGE "The business landscape today requires diverse and informed perspectives more than ever before and a new level of foresight, insight, and oversight from directors. This book is filled with valuable data, case studies, and a practical framework that will assist boards in navigating this transformational time with all the opportunities, challenges, and risks it presents." —Anita Sands, PhD, Board Director for Symantec, ServiceNow, Pure Storage and ThoughtWorks "If you think governance is much the same as it's always been, stop reading now—this book isn't for you. But if you are a board member experiencing a rapidly increasing volume and velocity of information, a shifting governance and risk landscape—and you are feeling the pull of multiple stakeholder communities—this is an invaluable read." —Leslie Campbell, Board Director for Coupa Software and PetMed Express "Too many corporate boards 'talk the talk' with respect to overseeing digital transformation in their companies, yet few 'walk the walk' in their own boardrooms. Board members must keep pace with transformation in the boardroom as technologies dictate, and this book is a good roadmap!" —T. K. Kerstetter, CEO and Show Host, Boardroom Resources and Co-founder and Editor-at-Large, Corporate Board Member "We live in exponential times. Never before have we seen the rate and pace of digital disruption impact multiple industries all at once. Directors need to navigate these extraordinary times by bringing fresh thinking to the boardroom to effectively fulfill their fiduciary responsibilities. This book provides valuable insights, best practices, and practical ideas to up your game in the digital age." —Sara Mathew, Former Chair and CEO, Dun & Bradstreet, and current Board Director for State Street, Shire, Freddie Mac, and Campbell Soup Company "The pace of global change is accelerating at rates never experienced before, dramatically impacting the role of corporate boards. This book is a great tool to help board directors better understand the levers that are available to build the Futuristic Board—one that can constructively challenge and disrupt old models in the era of Digital Revolution." —Yiannis Petrides, Chairman of the Supervisory Board, Refresco N.V.
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