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Foreword xi<br /> <i>Allen Kraut</i> <p>Preface xv</p> <p>The Contributors xxiii</p> <p><b>Part One: Practical Considerations for HR and OD Practitioners Working Across Geographic-Cultural Boundaries: The Changing Workplace xxxv</b></p> <p>1 Navigating the Complexities of a Global Organization 1<br /> <i>Mariangela Battista, Patricia Pedigo, and Erica Desrosiers</i></p> <p>2 Culture: Values, Beliefs, Perceptions, Norms, and Behaviors 22<br /> <i>Vesselin Blagoev</i></p> <p>3 Multicultural Teams: Critical Team Processes and Guidelines 46<br /> <i>C. Shawn Burke, Marissa L. Shuffler, Eduardo Salas, and Michele Gelfand</i></p> <p>4 HR in the Global Workplace 83<br /> <i>Mariangela Battista and Mario DiLoreto</i></p> <p><b>Part Two: Attracting and Selecting Employees in the Global Workplace 111</b></p> <p>5 Recruitment in a Global Workplace 113<br /> <i>Mukta Kulkarni and Mathian Osicki</i></p> <p>6 Global Selection: Selection in International Contexts 143<br /> <i>Tim Carey, David Herst, and Wynne Chan</i></p> <p>7 On-Boarding in a Global Workplace 175<br /> <i>Mary Plunkett</i></p> <p><b>Part Three: Maximizing Performance in the Global Workplace 201</b></p> <p>8 Developing Leadership in Global Organizations 203<br /> <i>Tommy Weir</i></p> <p>9 Strategic Surveying in the Global Marketplace and the Role of Vitality Measures 231<br /> <i>Jeffrey M. Saltzman and Scott M. Brooks</i></p> <p>10 Best Practices for Training Intercultural Competence in Global Organizations 256<br /> <i>Jessica L.Wildman, Luiz F. Xavier,Mitch Tindall, and Eduardo Salas</i></p> <p>11 Creating Infectious Change in Global Organizations: Applying Psychology to Large-Scale Planned Interventions 301<br /> <i>Paul M. Mastrangelo</i></p> <p>12 Maximizing the Success and Retention of International Assignees 333<br /> <i>Paula Caligiuri and Thomas Hippler</i></p> <p>13 Work and Family in a Global Context 377<br /> <i>Tammy D. Allen, Kristen M. Shockley, and Andrew Biga</i></p> <p>The Editor 403</p> <p>Subject Index 405</p> <p>Name Index 419</p>

<p><b>The Editor</b><br> <p><b>Kyle Lundby</b> is a senior consultant with strong business acumen and a proven track record of supporting global organizations in their talent management and organizational change efforts. He has a Ph.D. in Industrial/Organizational Psychology and has numerous publications and presentations to his credit. Lundby recently returned to the United States after completing a multi-year expatriate assignment in Asia. <p><b>The Society for Industrial and Organizational Psychology (SIOP) </b>is a 7,000-member division within APA. The Professional Practice Series provides practitioners and students with guidance, insights, and advice on how to apply the concepts, findings, methods, and tools from I/O psychology to solve human-related organizational problems.

<p>Today’s global organizations operate at an extraordinary level of complexity. They not only contend with diverse languages, cultures, and political/legal situations, they must also deal with differences based on national boundaries, organizational size, product and services mix, functional specialization, and customer sets.</p> <p><i>Going Global</i> offers human resource professionals and I/O psychologists a comprehensive resource for meeting the challenges of the global work environment. Edited by Kyle Lundby, along with Jeff Jolton and a team of leading-edge practitioners, this comprehensive volume uses the employee lifecycle as an underlying framework and is organized into three sections: <ul><li>Practical considerations for HR and OD practitioners in a global environment;</li> <li>Attracting and selecting global talent; and</li> <li>Maximizing performance in the global workplace.</li></ul> <p>Within each section, authors explore key cornerstones of I/O practice (e.g., selection, leadership development) applied to the global workplace. <p><i>Going Global </i>outlines the best practices in the field and is filled with down-to-earth advice from those who have worked in the field. The book not only provides insightful analysis of such broad topics as what it means to be global and HR’s strategic role in global organizations, it examines the undercurrent of culture and its pervasive influence on organizations and the people that comprise them. <i>Going Global</i> also contains valuable information on global employee attraction, selection, and retention strategies, as well as current thinking about intercultural competence training, work-family balance, and the expatriate experience. <p><i>Going Global</i> doesn’t offer a one-size-fits-all approach but rather includes many strategies and solutions that can apply to a wide variety of situations and organizations. <i>Going Global</i> offers firms a roadmap for creating a winning program for international success.

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