Details

Emergency Incident Management Systems

Fundamentals and Applications
2. Aufl.

von: Mark S. Warnick, Louis N. Molino
107,99 €
Verlag:	Wiley
Format:	EPUB
Veröffentl.:	13.01.2020
ISBN/EAN:	9781119267133
Sprache:	englisch
Anzahl Seiten:	560

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Beschreibungen

Titelbeschreibung

The second edition was to be written in order to keep both reader and student current in incident management. This was grounded in the fact that incident management systems are continually developing. These updates are needed to ensure the most recent and relevant information is provided to the reader. While the overall theme of the book will remain the same of the first edition, research and research-based case studies will be used to support the need for utilizing emergency incident management systems. Contemporary research in the use (and non-use) of an incident management system provides clear and convincing evidence of successes and failures in managing emergencies. This research provides areas where first responders have misunderstood the scope and use of an emergency incident management system and what the outcomes were. Contemporary and historical (research-based) case studies in the United States and around the globe have shown the consequences of not using emergency incident management systems, including some that led to increased suffering and death rates. Research-based case studies from major incidents will be used to show the detrimental effects of not using or misunderstanding these principles. One of the more interesting chapters in the new edition is what incident management is used around the world.

Inhaltsverzeichnis

List of plates/figures/maps (include only where adds value to reader or requested by publisher) Foreword Preface Acknowledgments About the book Emergency Incident Management Systems i Emergency Incident Management Systems: ii Introduction xix Chapter 1 1 Introduction 1 The Revolutionary War 3 The Big Burn of 1910 5 The Military Connection 10 The Birth of IMS Method 14 No single person in charge 15 No formal protocols or policies 16 Conflicts and ego’s 17 Integrating multijurisdictional response 17 No collaborative organizational structure 18 Strictly enforced intra-agency command structure 18 Command based on home rule 19 Too many subordinates reporting to a single supervisor 19 Lack of accountability 19 No interagency planning 20 Lack of common terminology 21 A lack of interoperable communications 21 A lack of logistics 21 California’s Solution 22 Creating the Incident Command System 23 Evolution of IMS Methods 24 The “Big Three” of IMS 27 The Melding of the IMS Concepts of Today 27 The National Incident Management System (NIMS) 29 Presidential Directives 31 The NIMS Mandate 33 NIMS Updates/Changes (2008) and Training 35 NIMS Updates (2017) 38 Conclusion 38 Chapter 1 Quiz 40 Chapter 2 42 A Case Study of Incident Management 42 The Lifecycle of an Incident 42 Common Attributes of an Incident 43 The Importance of Knowledge and Experience 44 Case Study: Tokyo vs. Oklahoma City 45 Tokyo Subway Attack 46 Oklahoma City Bombing 50 Comparing and Contrasting these Incidents 61 Command 61 Control 62 Cooperation 64 Collaboration 66 Communications 68 Conclusions 70 Chapter 2 Quiz 72 Chapter 3 75 Incident Management in Other Countries 75 The United Nations 75 Australia 77 Bermuda 78 Burma/Myanmar 79 Bangladesh 79 Cambodia 82 Canada 82 China 83 Germany 83 Haiti 85 India 87 Indonesia 88 Iran 89 Iraq 91 Japan 92 Maldives 93 Malaysia 94 Mexico 94 New Zealand 94 Palestine 96 Philippine Islands 97 Singapore 99 United Kingdom 99 Vietnam 104 Other International Uses 104 Chapter 3 Quiz 106 Chapter 4 108 The Five C’s of Crisis (or incident) Management 108 Command 108 Situational Awareness 110 Control 112 Communications 115 Responder Communication Problems 115 Terminology 115 Interoperability 116 Current Communications Facilitation 116 Integrated Responder Communications 118 Creating a Communications Unit for Responders 119 Radio Networks 119 Stakeholder Communications 120 Government Stakeholders 121 Media Stakeholders 122 Social Media 123 Local Utility Companies 124 Local Businesses 125 Civic Organization and Advocacy Groups 126 Houses of Worship 127 Volunteer Organizations 128 Communications wrap-up 129 Cooperation and Coordination in the State of Illinois 131 Private Sector Cooperation and Coordination 133 Strengthening Intelligence/Information Sharing with Coordination and Cooperation 133 Cooperation and Coordination during an Active Incident 135 Joint Information Center-Cooperation and Coordination 135 Liaison Officer-Cooperation and Coordination 137 Agency Representative(s)-Cooperation and Coordination 138 Chapter 4 quiz 143 Chapter 5 145 The National Incident Management System (NIMS) 145 NIMS method Guiding Principles 146 Flexibility 146 Standardization 146 Unity of Effort 147 Key Terms and Definitions 148 Understanding Comprehensive, Flexible, and Adaptable 149 Comprehensive 150 Flexible 151 Adaptable 152 NIMS Components 153 The Importance of Preparedness with NIMS 154 Cycle of Preparedness as a part of NIMS incident management 154 NIMS Drills and Exercises to Support Preparedness 155 Seminar 156 Tabletop Exercise (TTX) 157 Games 158 Drills 159 Functional Exercises (FE’s) 159 Full-Scale Exercises (FSE’s) 160 NIMS Method of Resource Management Preparedness 163 *Identifying and Typing Resources* 171 *NIMS Method of Resource Management Response and Recovery* 174 *Identify the resource* 175 *Order and acquire the resource* 175 *Mobilize the resource* 175 *Track and report resources* 176 *Demobilize and reimburse the resource* 176 *Restock resource(s) in an incident* 176 *NIMS Multiagency Coordination Systems* 177 *Emergency Operations Centers (EOC)* 177 Conclusion 187 Chapter 5 Quiz 190 Chapter 6 194 An overview of The Incident Command System 194 Taking Control with ICS 195 Common Components of Incident Management Systems 200 The ICS component of NIMS 201 Incident Management System and NIMS Integration 204 Common Terminology 204 Modular organization 206 Integrated communications 207 Consolidated incident action plans 208 Manageable span of control 208 Predesignated incident facilities 209 Comprehensive resource management 209 Conclusion 209 Chapter 6 Quiz 212 Chapter 7 215 Command Staff, General Staff, and their Functions 215 Incident Commander (IC) 215 Unified Command 216 Command Staff 218 Safety Officer (SOFR) Function 220 Public Information Officer (PIO) 220 Liaison Officer (LOFR) 222 Investigations and Intelligence Gathering Officer (IO) alternative placement 223 General Staff 225 Hierarchal Structure (Figure 7.3) 226 Operations Section Chief (OSC) 226 Logistic Section Chief (LSC) 231 Planning Section Chief (PSC) 232 Finance/Administration Section Chief (FSC) 236 Investigations/Intelligence Section Chief (ISC) alternative placement 238 Expanding the Hierarchal Structure 239 Modular Organization Supports ICS Expansion 240 Organizational Flexibility 241 Conclusion 242 Chapter 7 Quiz 244 Chapter 8 247 Expanding the Operations Section 247 Operations Section 247 Operations Branches, Divisions/Groups, Strike Teams/Task Forces 250 Branches 250 Additional Branch Considerations 252 Divisions/Groups 257 Single Resources 259 Strike Team 260 Task Force 261 Conclusion 261 Chapter 8 Quiz 264 Chapter 9 267 Expanding Logistics 267 Logistics Section Expansion 267 Logistics Branch Structure 268 Support Branch 268 Service Branch 275 Chapter 9 Quiz 306 Chapter 10 308 Expanding Planning and Intelligence 308 Planning and Intelligence Modular Expansion 308 Situation Unit 310 Resources Unit 320 The Documentation Unit 326 The Demobilization Unit 332 Two Optional Units 338 Chapter 10 Quiz 341 Chapter 11 344 Expanding Finance and Administration 344 Time Unit 359 Chapter 11 Quiz 363 Chapter 12 366 ICS Investigations and Intelligence (I/I 366 Historical Overview 367 More than Law Enforcement 369 Investigations and Intelligence Gathering (I/I) Information Sharing 371 Placement Consideration of Investigations and Intelligence Gathering (I/I) 373 Investigations and Intelligence Gathering (I/I) as Command Staff 374 Investigations and Intelligence Gathering (I/I) as General Staff 375 Investigations and Intelligence Gathering (I/I) in the Operations Section 400 Investigations and Intelligence Gathering (I/I) in the Planning Section 402 Conclusion 402 Chapter 12 Quiz 405 Chapter 13 408 The Agency Administrator, Common Agency Representatives, and a Basic Overview of the Planning Process 408 The Agency Administrator 408 Agency Administrator Representatives 410 An Overview of the ICS Planning Process 417 Initial Understanding of the Situation 424 Establishing Incident Objectives and Strategies 425 Develop a Plan 426 Prepare and Disseminate the Plan 427 Chapter 13 Quiz 430 Chapter 14 433 Management by Objectives-SMART Goals 433 Underlying Factors for Determining Incident Objectives and Strategies 436 Establishing Immediate Incident Objective Priorities 437 Management by Objectives 445 Writing Goals and Objectives for the Incident Action Plan 447 * Management by Objective for never-ending incidents * 451 The Importance of SMART Objectives in the Planning Process 453 Chapter 14 Quiz 455 Chapter 15 458 The Planning P-In Depth 458 The Beginning of the Incident and Notifications 458 Initial Response and Assessment 459 Incident Briefing-Preparing for a Transfer of Command 464 Delegation of Authority (DOA) 468 Delegation of Authority Briefing 470 Transfer of Command 475 Initial Incident Command/Unified Command Meeting 477 Establish Core Planning Meeting Principles for the Incident 477 Facilitating (Ongoing) Meetings 478 Initial or Ongoing? 482 Incident Command Objective Meeting 483 The Command and General Staff Meeting 484 Preparations for the Ongoing Command and General Staff Meeting 492 The (ongoing) Command Staff and General Staff Meeting 499 The Tactics Meeting 504 Preparing for the Planning Meeting 509 Incident Action Plan Preparation and Approval 511 Printing the Incident Action Plan 515 Chapter 15 Quiz 530 Chapter 16 532 Integrating Incident Management into Hospitals 532 Hospital Emergency Incident Command System (HEICS) 532 HICS 536 HICS Does Work for Incident Management 541 Joplin MO Tornado 542 The Fundamental Elements of HICS 546 Chain of Command 549 Command and General Staff 549 HICS Operations Section 550 Staging Manager 551 Medical Care Branch Director 551 Infrastructure Branch Director 553 Security Branch Director 553 Hazmat Branch Director 556 Business Continuity Branch Director 556 Patient Family Assistance Branch Director 558 HICS Planning Section 560 HICS Logistics Section 560 The Planning P/The HICS Planning Process 563 Emergency Operations Plan 566 An All-Hazards Plan 568 Who Should Create the Emergency Operations Plan (EOP)? 569 Patient management 580 Logistics 581 Finance and Emergency Spending Authorizations 583 Resource Management 583 Donations Management (solicited and unsolicited) 584 Infrastructure Management (building, grounds, utilities, damage assessment) 584 Evacuation 585 Safety and Security 586 Coordination with external agencies 588 Conclusion 594 Chapter 16 Quiz 597

Autorenportrait

MARK S. WARNICK, PHD, is an Adjunct Instructor with Tennessee Tech University. He has been involved in emergency services since 1989. He has over 30 years' experience as a responder in incidents ranging from local car accidents and local disasters to large-scale multi-jurisdictional events, such as Hurricane Katrina. Dr. Warnick also has over 150 fire, EMS, and emergency management certifications dating from 1993 and obtained 42 certifications in incident management. LOUIS N. MOLINO SR. was an emergency services provider for over 35 years. During that time, he served in a variety of positions, including firefighter, emergency medical technician, fire and emergency medical dispatcher, fire and emergency medical services (EMS) instructor, emergency medical dispatch instructor, fire and EMS training officer, fire and EMS agency safety officer, incident safety officer, hazardous materials technician, and HAZMAT team member. He also served as the base liaison officer, captain, battalion chief, and assistant chief for Mutual Aid Emergency Services, Inc. (MAES), which provides EMS services to Fort Dix and McGuire Air Force Base.

Back cover copy

Teaches Public Safety Concepts And Importance Of Using Emergency Incident Management In Every Response This book contrasts the major forms of Incident Management/Incident Command Systems, illuminating the differences and offering a fresh perspective on the concepts on which these systems are founded in order to make them more accessible and user-friendly. New scholarly research and case studies help bridge the gap between the concepts' theoretical and academic foundations and their real-world applications, and it makes them more applicable to the professional's daily needs. Emergency Incident Management Systems: Fundamentals and Applications, Second Edition begins with a history of incident management that ties to the Revolutionary War and more. It is followed by a case study of the Tokyo subway attack and the Oklahoma City bombing. It then examines incident management in other countries; the five C's of crisis (or incident) management; and the National Incident Management System (NIMS). Next, it provides an enlightening overview of the Incident Command System, followed by a chapter on command staff, general staff, and their functions. Several sections look at expanding operations, logistics, finance and planning, and intelligence. Other chapters look at ICS investigations and intelligence, agency administration, management by objective, SMART goals, and more. <ul> <li>Completely updated to include the 2017 changes in NIMS and the ICS companion method</li> <li>Contains an expanded history that includes key historical events including how the Revolutionary War and other incidents used a form of incident management</li> <li>Features new chapters on types of incident management used around the world and how incident management reduces the lifecycle of an incident</li> <li>Provides a step-by-step explanation on how to utilize management by objectives, including how to write SMART goals in emergency incidents</li> <li>Uses reviews of real-life major incidents, research-based case studies, and scholarly research</li> <li>Draws on real-life incidents such as Hurricane Katrina, the Oklahoma City Bombing, the Las Vegas mass shooting, the Joplin Tornado, and more</li> <li>Includes end-of-chapter problems and questions, as well as a solutions manual</li> </ul> Emergency Incident Management Systems: Fundamentals and Applications, Second Edition is an excellent book for all students and professionals involved in public safety, emergency management, and disaster preparedness and mitigation.