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Construction:a social perspective; Communication in construction; Communicating abstract ideas;. <p>Dynamics of Communication; Interpersonal communication; Group communication; Communication networks; Organisational communication;.</p> <p>Building an effective communication culture; Selecting appropriate communication media; Managing boundary conditions; Managing meetings; Conflict management; Practical methodologies for identifying, monitoring and improving communication in practice</p>

'A well-written, logically structured and well referenced text ….[it] represents the first serious attempt to explore communication within the industry’s specific context, and I would commend it as a robust introductory text for students, academics and practitioners with an interest in communication dynamics’. <br /> <p>Andrew RJ Dainty, CM& E Volume 22, issue 2.</p>

<p><b>Stephen Emmitt</b> BA (Hons), Dip Arch, MA Prof. Ed, PhD is the Hoffmann Professor of Innovation and Management in Building at the Technical University of Denmark. He is a registered architect with industrial experience and teaches construction technology across a wide range of built environment programmes. He is a coordinator of the CIB working group W096 Architectural Management.</p> <p><b>Christopher Gorse</b> BSc (Hons), Dip Ed, Dip (H&S), MSc, PhD, MCIOB, MAPM is a Senior Lecturer in Construction Project Management at Leeds Metropolitan University. He is a construction and project management consultant with industrial experience and teaches construction technology across a wide range of built environment programmes.</p>

The construction industry is not a homogeneous one; it is characterised by its fragmented, complex and temporary project arrangements. Communicating the design intent – from initial briefing through to the actual building on site – is vital to the success of any construction project, yet a constant challenge for all concerned.<br /> <p>No matter how thorough the briefing, how clear the architect’s drawings, or how effective the project management, problems will always arise and may lead to costly disputes if not resolved quickly and effectively. Most of the problems can be traced back to a failure to communicate clearly.</p> <p>This book brings together the main management and communication issues that influence the success of construction projects. The authors investigate communication issues across physical, organisational and cultural barriers and present clear guidance and practical advice.</p> <ul> <li>Accessible to all participants in the construction process</li> <li>Provides clear explanations of complex issues, helping to make communication more productive</li> <li>Checklists and case studies offer practical guidance</li> </ul>

'A well-written, logically structured and well referenced text ….[it] represents the first serious attempt to explore communication within the industry’s specific context, and I would commend it as a robust introductory text for students, academics and practitioners with an interest in communication dynamics’. <br /> <p>Andrew RJ Dainty, CM& E Volume 22, issue 2.</p>

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