Details
Communication Skills for Nurses
Student Survival Skills 1. Aufl.
11,99 € |
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Verlag: | Wiley-Blackwell |
Format: | |
Veröffentl.: | 04.08.2014 |
ISBN/EAN: | 9781118767511 |
Sprache: | englisch |
Anzahl Seiten: | 208 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
<p>Survive placements and practice with this essential guide for all student nurses.</p> <p> </p> <p>Providing words of wisdom and advice from real-life student nurses, <i>Communication Skills for Nurses</i> is a handy, portable, and fun introduction to the key communication and interpersonal skills you’ll need on placement and as a registered nurse.</p> <p><b>Special features:</b></p> <ul> <li>Developed by students, for students</li> <li>Clear, straightforward, and jargon-free</li> <li>Explains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments</li> <li>Features tips and advice from real life nursing students</li> <li>Examples and questions based on real life nursing and healthcare situations</li> </ul>
<p>PREFACE vii</p> <p>INTRODUCTION ix</p> <p>ACKNOWLEDGEMENTS xiii</p> <p>1 MODELS OF COMMUNICATION 1<br /><i>by Claire Boyd and Janet Dare</i></p> <p>2 TRANSACTIONAL ANALYSIS 9<br /><i>by Claire Boyd and Janet Dare</i></p> <p>3 METHODS OF COMMUNICATION 19<br /><i>by Claire Boyd</i></p> <p>4 PRESENTING YOURSELF AND YOUR ORGANISATION 41<br /><i>by Janet Dare, edited by Claire Boyd</i></p> <p>5 INTERPERSONAL SKILLS 47<br /><i>by Janet Dare, edited by Claire Boyd</i></p> <p>6 TEAM WORK AND THE MULTIDISCIPLINARY TEAM 55<br /><i>by Janet Dare, edited by Claire Boyd</i></p> <p>7 COMMUNICATION BARRIERS 61<br /><i>by Janet Dare, edited by Claire Boyd</i></p> <p>8 ACTIVE LISTENING 71<br /><i>by Claire Boyd</i></p> <p>9 ADMITTING PATIENTS 81<br /><i>by Claire Boyd</i></p> <p>10 SITUATION, BACKGROUND, ASSESSMENT, RESPONSE (SBAR) 105<br /><i>by Claire Boyd</i></p> <p>11 DOCUMENTATION 119<br /><i>by Claire Boyd</i></p> <p>12 MANAGING CRITICISM AND COMPLIMENTS 143<br /><i>by Claire Boyd</i></p> <p>13 COMMUNICATION SCENARIOS 159<br /><i>by Janet Dare, edited by Claire Boyd</i></p> <p>14 CARE AND COMPASSION IN NURSING 165<br /><i>by Claire Boyd</i></p> <p>ANSWERS TO ACTIVITIES AND TEST YOUR KNOWLEDGE 175</p> <p>INDEX 187</p> <p>APPENDICES (SEE END OF CHAPTERS LISTED)</p> <p>APPENDIX 1 HOSPITAL ADMISSION DOCUMENTATION (SEE CHAPTER 9) 93</p> <p>APPENDIX 2 THE BRISTOL OBSERVATION CHART (SEE CHAPTER 10) 115</p> <p>APPENDIX 3 OBSERVATION INFORMATION SHEET (SEE CHAPTER 10) 116</p> <p>APPENDIX 4A AN SBAR PROMPT SHEET (SEE CHAPTER 10) 117</p> <p>APPENDIX 4B THE SBAR COMMUNICATION TOOL IN POSTER FORMAT (SEE CHAPTER 10) 118</p> <p>APPENDIX 5 CATHETERISATION CARE PLAN DOCUMENTATION (SEE CHAPTER 11) 126</p> <p>APPENDIX 6 INTENTIONAL ROUNDING CHECKLIST TOOL FOR FALLS (SEE CHAPTER 11) 128</p> <p>APPENDIX 7 FALLS RISK ASSESSMENT TOOL (SEE CHAPTER 11) 130</p> <p>APPENDIX 8 ADULT PATIENT BEDRAIL RISK ASSESSMENT (SEE CHAPTER 11) 131</p> <p>APPENDIX 9 DAILY PRESSURE ULCER RISK ASSESSMENT TOOL (SEE CHAPTER 11) 132</p> <p>APPENDIX 10 REVISED VTE RISK ASSESSMENT AUDIT GUIDE (SEE CHAPTER 11) 136</p>
<p><b>Claire Boyd</b> is a Practice Development Trainer at North Bristol NHS Trust, Bristol, UK</p> <p><b>Janet Dare</b> is a Practice Development Teacher at North Bristol NHS Trust, Bristol, UK</p>
<p><b>Survive this fundamental aspect of nursing care with this essential guide for all student nurses.</b></p> <p>Providing words of wisdom and tips from real student nurses, <i>Communication Skills for Nurses</i> provides you with a quick, snappy overview of communication theories, skills and techniques – boosting your confidence, and enabling you to care for your patients with kindness and compassion.</p> <p><b>SPECIAL FEATURES</b></p> <ul> <li>Incorporates quotes and tips from real-life students</li> <li>Clear, straightforward and jargon-free</li> <li>Exercises and self-test activities based on real-life nursing situations</li> <li>Ties in with the NMC standards for pre-registration education and the Essential Skills Clusters</li> <li>Incorporates examples from different sectors of nursing, including adult, child and midwifery</li> </ul>