Details

Collaborative Helping

A Strengths Framework for Home-Based Services
1. Aufl.

von: William C. Madsen, Kevin Gillespie
32,99 €
Verlag:	Wiley
Format:	PDF
Veröffentl.:	06.03.2014
ISBN/EAN:	9781118746493
Sprache:	englisch
Anzahl Seiten:	240

In den Warenkorb

Als Gutschein

DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.

Beschreibungen

Titelbeschreibung

An interdisciplinary framework for sustainable helping through cross-system collaboration This hands-on resource provides clear, practical guidance for supportive service professionals working in a home-based environment. Drawing on best practices from a range of disciplines, this book provides a clear map for dealing with the complex and often ambiguous situations that arise with individuals and families, with applications extending to supervision and organizational change. Readers gain the advice and insight of real-world frontline helpers, as well as those who receive care, highlighting new ways to approach the work and re-think previous conceptualizations of problems and strengths. Helping efforts are organized around a shared, forward-thinking vision that anticipates obstacles and draws on existing and potential supports in developing a collaborative plan of action. The book begins with stories that illustrate core concepts and context, presenting a number of useful ideas that can reorient behavioral services while outlining a principle-based practice framework to help workers stay grounded and focused. Problems are addressed, and strength-based work is expanded into richer conversations about strengths in the context of intention and purpose, value and belief, hopes, dreams, and commitments. Topics include: <ul> <li>Contextual guidance with helping maps</li> <li>Engaging people and re-thinking problems and strengths</li> <li>Dilemmas in home and community services</li> <li>Sustainable helping through collaboration and support</li> </ul> A strong collaboration between natural networks, communities, and trained professionals across systems creates an effective helping endeavor. Ensuring sustainability may involve promoting systems change, and building institutional supports for specific supervisory, management, and organizational practices. Collaborative Helping provides a framework for organizing these efforts into a coherent whole, serving the needs of supportive services workers across sectors.

Inhaltsverzeichnis

Acknowledgments vii Introduction xi About the Authors xix Chapter 1 Helping: What, How, and Why 1 Stories of Helping Relationships 1 Walking and Talking 8 Helping Activities—The What of Helping 9 Relational Connection—The How of Helping 12 Experience and Stories—The Why of Helping 14 Placing Collaborative Helping in a Broader Context 17 Moving Collaborative Helping into the Future 20 Chapter 2 Cornerstones of Collaborative Helping 23 Collaborative Helping as a Principle-Based Approach 23 Collaborative Helping and Relational Stance 26 Collaborative Helping and a Focus on Life Stories 33 Collaborative Helping and Inquiry 40 The Cornerstones in Plain English 46 Chapter 3 A Map to Guide Helping Efforts 49 Introducing Collaborative Helping Maps 50 The Collaborative Helping Map in Action 52 Organizing Vision and Preferred Directions in Life 53 Obstacles and Supports 58 The Plan 64 The Usefulness of a Map 68 Chapter 4 Collaborative Helping Maps in Different Contexts 69 Using Collaborative Helping Maps in Residential Programs 69 Using Collaborative Helping Maps to Enhance Conversations in Child Protective Services 78 Using Collaborative Helping Maps in the Changing World of Health Care 91 Current and Potential Uses for Collaborative Helping Maps 96 Chapter 5 Engaging People to Envision New Lives 99 Engagement—Who Are You and What Is Important to You? 99 Vision—Where Would You Like to Be Headed in Your Life? 102 Engagement Difficulties 108 Engaging a Youth with a No Problem Stance 111 Engaging a Woman with a No Control Stance 115 Difficulties Developing a Vision 118 Connecting to Build Desired Futures 123 Chapter 6 Rethinking Problems and Strengths 125 Rethinking Strengths and Needs 126 Conversations about Problems as Obstacles Separate from People 127 A Map for Externalizing Conversations about Problems 135 Conversations about Strengths as Intentional Practices of Living 139 A Map for Conversations about Strengths 142 Applications of Conversations about Strengths 144 New Conversations about Problems and Strengths 148 Chapter 7 Dilemmas in Home and Community Services 151 Concrete Help, Boundaries, and the Terrain of Home and Community Work 152 The Contribution of Family Partners to Collaborative Helping 159 Relational Stance and Advocacy Efforts 161 Power Dynamics in Working with the Larger Helping System 162 Dilemmas in Advocacy Efforts 166 Helping People More Effectively Advocate for Themselves 173 In the End, It’s Still Walking and Talking 174 Chapter 8 Sustainable Helping 177 Using Collaborative Helping Maps to Enhance Supervision 177 Building Institutional Structures that Support Collaboration 183 Building Organizational Cultures that Support Collaboration 190 A Brief Look Back 199 References 203 Index 209

Autorenportrait

WILLIAM MADSEN, PhD, is an internationally-renowned consultant in the fields of family therapy and social work. He is the author of Collaborative Therapy with Multi-Stressed Families, a social work text used widely by public agencies and graduate programs. In 2013, he was awarded the Distinguished Contribution to Family Therapy, Theory, and Practice award by the American Family Therapy Academy. KEVIN GILLESPIE, MHSA, RN, is the Executive Director of Integrated Services and the founding director of Blue Sky Alliance of Appalachian Ohio. He has more than 30 years of experience combining direct service, system development, and administration. His work focuses on innovative service solutions for public service systems and in alliance with therapeutic, housing, and employment professionals.

Back cover copy

Praise for Collaborative Helping: A Strengths Framework for Home-Based Services “Collaborative Helping is a must read for all community-based workers in multi-stressed social contexts. Prevalent intervention models, focused on reducing youth and family deficits, too often become problemsaturated and defeated by clients’ overwhelming life challenges. In contrast, the authors’ strength-based family centered approach—immediately practical and effective—breathes new hope, possibilities, and vision into their lives, encouraging their best efforts and mutual support toward their aspirations and positive growth.” — Froma Walsh, PhD, Co-Founder & Co-Director, Chicago Center for Family Health; Mose & Sylvia Firestone Professor Emerita, The University of Chicago, Author, Strengthening Family Resilience “Collaborative Helping provides a practical, principle-based approach for working alongside people in the community. Case managers and paraprofessionals who work in health, mental health, employment, and other organizations will benefit from reading and adopting both the collaborative, strength-based stance and the strategy for ‘mapping’ client plans and goals as described in this book.” —Benjamin M. Ogles, Dean and Professor of Psychology, Brigham Young University, Provo, Utah “Rarely have I read a book that so clearly links theory to practice in such a useful way. This book is an insightful guide for making Health and Human Services more sympathetic to those who become part of complex systems. It offers a hopeful, engaging model of practice to help workers and their agencies respond effectively to families in crisis. It is a must read for every front-line worker and agency supervisor.” — Michael Ungar, PhD, Co-Director, Resilience Research Centre, Professor of Social Work, Dalhousie University This book is a guide that all helping professionals can use to navigate the complexities of home and community work by building collaborative relationships with clients and their families. Containing advice for working with individual clients and their families, it also provides strategies for dealing with reluctant and difficult clients using a strengths-based, client-centered perspective. Drawing from the authors’ 60 years of combined experience in the field and numerous interviews with frontline practitioners and people seeking help, this resource uses stories to introduce and illustrate core ideas and practices. The book offers a framework for helping professionals across many different contexts to assist clients to envision desired lives, address long-standing problems, and develop effective coping strategies in the context of their local communities. Collaborative Helping is a road map, for workers such as case managers, child welfare workers, home health care workers, residential workers, as well as those who train, educate, and supervise those workers. This sustainable, strengths-based model of collaborative helping is widely applicable, including integrated care environments as well as organizations using a recovery and client-centered approach.

Unpublished endorsement

Praise for Collaborative Helping: A Strengths Framework for Home-Base Services "I really like how the authors point out that a strength-based approach does not have to be unnecessarily cliché. This is an important message to the field and cannot be stated enough. This book is great at showing how being strength-based can be real and useful to supporting change in people. Also it provides the reader with a clear understanding of why the collaborative helping approach is important and how to implement the approach. The vignettes and examples are excellent! I see this book as a teaching tool and I would use the book in a course geared for future helping professionals. It provides useful information that encourages helpers and the organizations in which they work to be more "people -centered". —Mario Hernandez, Ph.D., Professor and Chair, Department of Child and Family Studies, College of Behavioral and Community Sciences, University of South Florida "This book will be helpful for those who struggle with establishing, developing, planning, and motivating clients, as it offers many examples and solutions for helping those clients most difficult to reach and engage in the treatment process. Reading this book will enrich practice methods for many in the helping professions." —Richard J. Gabriel, LCSW, Manager BHS Social Work "The often polarized and fraught relationship of front line mental health and social service workers and the pained and troubled families with whom they work is at last replaced with one capable of generating hope, resiliencies and lasting change. Madsen's original Collaborative Therapy Model is vibrantly transformed here – a living tapestry weaving multiple complex theories in to an accessible practice shaped by the sheer humanity of care-givers and care-receivers in the most dire circumstances. From students and brand new human service workers to long experienced therapists, supervisors and program directors – all must read this book. Hold tight to the stories within – as they fill your head, your heart and your imagination, you will do more compassionate and effective work with those you meet next." —Evan Imber-Black, Ph.D., Professor and Program Director, Marriage and Family Therapy, Mercy College "Respect and regard for people served resonates throughout, and helpers reading this book will feel understood and encouraged. Influences from Narrative therapy, Wraparound, and Motivational Interviewing are intelligently integrated in the framework, guiding service providers, supervisors, and consultants to put connection, curiosity, and hope into practice. The text addresses sensitive issues, difficult dilemmas, complicated scenarios, and serious matters in pragmatic and empathic ways, showing "collaborative inquiry," "contact before content" and "connection before correction" in action." —Marisol Muñoz-Kiehne, Ph.D., Clinical Psychologist, Associate Director of Training at Marin County Mental Health and Substance Use Services, San Rafael, CA "Collaborative Helping provides a practical, principle-based approach for working alongside people in the community. Case managers and paraprofessionals who work in health, mental health, employment, and other organizations will benefit from reading and adopting both the collaborative, strength-based stance and the strategy for "mapping" client plans and goals as described in this book." —Benjamin M. Ogles, Dean and Professor of Psychology, Brigham Young University, Provo, UT "Madsen and Gillespie have drawn strategically from cutting edge material from family therapy, as well as community and organizational development, to promote collaborative ways of working with individuals and families. Tempered by their practice wisdom and management experience, the book includes a wide range of clinical strategies that can be applied immediately by new and very experienced practitioners. Their writing truly is grounded in a spirit of respect, connection, curiosity and hope." —Peter J. Pecora, Ph.D., Casey Family Programs and the University of Washington "Collaborative Helping is a major contribution to helping relationships of all kinds; personal and professional. Drawing on many years of experience as professional helpers, the authors offer a comprehensive set of practical and wise principles that?@inform the creation of collaborative, compassionate and empowering helping relationships in a way that is both useful and inspiring. I found this book to be immediately relevant and useful in my own work as a psychotherapist and supervisor and highly recommend to all who are interested in improving their capacity to help others." —Andrew Tatarsky, PhD, President, Division on Addiction, New York State Psychological Association; Director, The Center for Optimal Living "Rarely have I read a book that so clearly links theory to practice in such a useful way. Madsen and Gillespie have produced an insightful guide to how we can make Health and Human Services across a wide range of contexts more sympathetic to those who become part of complex systems. This is a book that not only provides excellent examples of how to share power and make people feel respected, avoiding the perils of blame and resistance that can cause worker burnout, it is also the story of how workers themselves find creative ways to become a positive part of their clients’ lives. Based on years of experience as a trainer and agency director, Madsen and Gillespie describe a hopeful, engaging model of practice that will help workers and their agencies respond in effective ways to families in crisis. It is a must read for every front line worker and agency supervisor." —Michael Ungar, Ph.D., Co-Director, Resilience Research Centre, Professor of Social Work, Dalhousie University "Collaborative Helping is a must read for all community-based workers in multi-stress social contexts. Prevalent intervention models, focused on reducing youth and family deficits, too often become problem-saturated and defeated by clients' overwhelming life challenges. In contrast, the authors’ strength-based family centered approach-- immediately practical and effective--breathes new hope, possibilities, and vision into their lives, encouraging their best efforts and mutual support toward their aspirations and positive growth." —Froma Walsh, PhD, Co-Founder & Co-Director, Chicago Center for Family Health; Mose & Sylvia Firestone Professor Emerita, The University of Chicago; Author, Strengthening Family Resilience