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<p>Introduction xxiii</p> <p><b>Chapter 1 Planning for the Installation of Windows 7 1</b></p> <p>Choosing a Windows 7 Edition 2</p> <p>x86 vs. x64 4</p> <p>AppLocker 5</p> <p>BitLocker 5</p> <p>BranchCache 5</p> <p>Windows XP Mode 6</p> <p>Software Assurance 6</p> <p>Local Installation 7</p> <p>Designing User State Migration 10</p> <p>User State Migration Toolkit 11</p> <p>Performing In-Place Migration 13</p> <p>Wipe-and-Load Migration vs. Side-by-Side Migration 20</p> <p>Determining Which User Data and Settings to Preserve 21</p> <p>Local vs. Remote Storage Considerations 22</p> <p>Securing Migrated Data 23</p> <p>Testing Designed Strategy 23</p> <p>Virtualization Considerations 24</p> <p>Considering a VDI Environment 24</p> <p>Windows XP Mode 29</p> <p>Installing Integration Components 38</p> <p>Planning and Managing Client Licensing and Activation 42</p> <p>Licensing Strategy and Compliance 42</p> <p>Software Manager Licensing Manager Tool 45</p> <p>Volume Activation Methods 47</p> <p>Multiple Activation Key 48</p> <p>Key Management Service and Licensing Infrastructure 50</p> <p>Virtualization Licensing 54</p> <p>Summary 54</p> <p>Chapter Essentials 55</p> <p><b>Chapter 2 Automating the Deployment of Windows 7 57</b></p> <p>Understanding and Designing Images 58</p> <p>Understanding Imaging 59</p> <p>Designing Images 60</p> <p>Creating Images on Reference Computers 62</p> <p>Running Sysprep 63</p> <p>Choosing a Deployment Strategy 65</p> <p>A Comparison of Installations 66</p> <p>Deployment Tools Overview 67</p> <p>Imaging with the Windows Automated Installation Kit 68</p> <p>ImageX 69</p> <p>Understanding the Deployment Image Servicing and</p> <p>Management</p> <p>Tool 75</p> <p>Preinstallation Environment 80</p> <p>System Image Manager 84</p> <p>Deploying Images with Windows Deployment Services 88</p> <p>WDS Requirements 88</p> <p>Deploying Images with WDS 89</p> <p>Adding and Configuring WDS 91</p> <p>Capturing Images with WDS 104</p> <p>Using the Microsoft Deployment Toolkit 2010 107</p> <p>Installing MDT 2010 109</p> <p>Creating a MDT 2010 Deployment Share 110</p> <p>Creating a Task Sequence 113</p> <p>Summary 119</p> <p>Chapter Essentials 120</p> <p><b>Chapter 3 Using the Command Prompt and PowerShell 121</b></p> <p>Using the Windows Command Prompt 122</p> <p>Launching the Command Prompt 123</p> <p>Command Prompt Basics 124</p> <p>System Variables Identify the Environment 127</p> <p>Commands Use Paths 128</p> <p>Copy and Paste with the Command Prompt 134</p> <p>Capturing the Output 135</p> <p>A Sampling of Commands 136</p> <p>Advanced Shell Commands 143</p> <p>Creating a Batch File 145</p> <p>Scheduling a Batch File 147</p> <p>Just a Glimpse 150</p> <p>Using Windows PowerShell and the PowerShell ISE 150</p> <p>Windows PowerShell ISE 151</p> <p>PowerShell Commands 152</p> <p>Verbs and Nouns 153</p> <p>Sending Output to a Text File 154</p> <p>PowerShell Syntax 154</p> <p>Running PowerShell Scripts 157</p> <p>Using PowerShell Commands 164</p> <p>Summary 176</p> <p>Chapter Essentials 176</p> <p><b>Chapter 4 Managing the Life Cycle—Keeping Windows 7 Up to Date 179</b></p> <p>Keeping Windows Up to Date 180</p> <p>Deploying Updates 182</p> <p>Auditing Updates 182</p> <p>Deploying Service Packs and Rollups 183</p> <p>Windows Update Client 184</p> <p>Viewing Windows Update Settings 185</p> <p>Installing, Hiding, and Restoring Updates 187</p> <p>Viewing Update History 189</p> <p>Choosing an Update Tool 190</p> <p>Using MBSA for Security Audits 192</p> <p>Picking Computers to Scan 193</p> <p>Vulnerability Checks 195</p> <p>Installing MBSA 198</p> <p>Running the MBSA 198</p> <p>Running the MBSACLI 199</p> <p>Using Windows Server Update Services 202</p> <p>WSUS Updates 204</p> <p>WSUS Requirements 205</p> <p>Installing, Configuring, and Using WSUS 205</p> <p>Summary 221</p> <p>Chapter Essentials 222</p> <p><b>Chapter 5 Maintaining and Troubleshooting Windows 7 223</b></p> <p>Identifying and Resolving Performance Issues 224</p> <p>Analyzing Logs with Event Viewer 225</p> <p>Using the Action Center 228</p> <p>Configuring Services 234</p> <p>Managing Power Settings 242</p> <p>Using Windows RE 248</p> <p>Accessing the WinRE 249</p> <p>Using the WinRE 254</p> <p>Managing Hardware in Windows 7 263</p> <p>Managing Memory 263</p> <p>Managing Disks 267</p> <p>Managing BIOS 271</p> <p>Managing Devices 271</p> <p>Troubleshooting Boot Issues 276</p> <p>Understanding the Boot Phases 276</p> <p>Using Advanced Boot Options 280</p> <p>Using MSConfig 282</p> <p>Startup and Recovery Options 285</p> <p>Summary 286</p> <p>Chapter Essentials 287</p> <p><b>Chapter 6 Configuring and Troubleshooting Application Issues 289</b></p> <p>Installing and Configuring Software 290</p> <p>Installation Permissions 291</p> <p>Licensing Restrictions 292</p> <p>Digital Signing 292</p> <p>Enabling and Disabling Features 296</p> <p>Designing a Delivery Strategy 299</p> <p>Windows XP Mode 299</p> <p>Virtual PC 299</p> <p>Remote Desktop Services 300</p> <p>Application Virtualization 301</p> <p>Designing a Deployment Strategy 301</p> <p>Identifying Deployment Concerns 301</p> <p>Choosing a Deployment Method 303</p> <p>Identifying and Resolving Software Failure Issues 305</p> <p>Checking and Repairing Installations 305</p> <p>Checking the Logs 307</p> <p>Problem Steps Recorder 309</p> <p>Checking Whether an Application Runs in Safe Mode 310</p> <p>Managing Application Compatibility 310</p> <p>Summary 314</p> <p>Chapter Essentials 314</p> <p><b>Chapter 7 Networking with Windows 7 317</b></p> <p>Understanding Network Connectivity in an Enterprise 318</p> <p>Unicast, Multicast, and Broadcast 320</p> <p>Using IPConfig 320</p> <p>Understanding the DHCP Lease 322</p> <p>Understanding the IP Addresses 327</p> <p>Configuring a Network Interface Card 332</p> <p>Using Proxy Servers 334</p> <p>Resolving Names to IP Addresses 337</p> <p>Hostname Resolution Methods 337</p> <p>NetBIOS Name Resolution Methods 340</p> <p>Using NSLookup 340</p> <p>Using the Network and Sharing Center 342</p> <p>Public vs. Private Networks 344</p> <p>Changing Advanced Sharing Settings 348</p> <p>Troubleshooting Network Connectivity Problems 349</p> <p>Verifying Hardware and Cabling 350</p> <p>Using Ping 352</p> <p>Using Ping to Determine Scope of the Problem 353</p> <p>Troubleshooting and Resolving Name Resolution Issues 354</p> <p>Summary 355</p> <p>Chapter Essentials 355</p> <p><b>Chapter 8 Accessing Resources on a Network 357</b></p> <p>Accessing Network Resources 358</p> <p>Pointing to Network Resources 359</p> <p>Creating Shares on Windows 7 360</p> <p>Working with Printers on Windows 7 364</p> <p>Installing and Sharing Printers on Windows 7 368</p> <p>Connecting to a Shared Printer 370</p> <p>Understanding Permissions 371</p> <p>SIDs and DACLs 372</p> <p>NTFS 374</p> <p>Share Permissions 382</p> <p>Combining NTFS and Share Permissions 384</p> <p>Printer Permissions 386</p> <p>Identifying and Resolving Network Printer Issues 388</p> <p>Printer Issues 389</p> <p>Network Issues 391</p> <p>Server Issues 391</p> <p>Summary 391</p> <p>Chapter Essentials 392</p> <p><b>Chapter 9 Managing Windows 7 in a Domain 393</b></p> <p>Joining a Domain 394</p> <p>Creating a Test Bed 394</p> <p>Authentication vs. Authorization 402</p> <p>Authentication 402</p> <p>Authorization 402</p> <p>Built-in Groups 403</p> <p>Organizing Users with Groups 405</p> <p>Group Scope and Group Type 406</p> <p>Identifying and Resolving Logon Issues 410</p> <p>Hardware vs. Network 410</p> <p>Using Cached Credentials 411</p> <p>Password Expiration 412</p> <p>Determining Logon Context 412</p> <p>Logon Hours Compliance 414</p> <p>Time Synchronization 415</p> <p>Understanding User Profiles 416</p> <p>Standard Profiles 417</p> <p>Roaming Profiles 418</p> <p>Mandatory Profiles 421</p> <p>Super-Mandatory User Profiles 422</p> <p>Modifying the Default User Profile 423</p> <p>Configuring Settings with Scripts 425</p> <p>Anti-Malware Software 426</p> <p>Windows Defender 426</p> <p>Third-Party Anti-malware Software 428</p> <p>Summary 428</p> <p>Chapter Essentials 429</p> <p><b>Chapter 10 Managing Windows 7 with Group Policy 431</b></p> <p>Group Policy and the GPMC 432</p> <p>Enabling a GPO Setting 434</p> <p>Applying Multiple GPOs 436</p> <p>RSAT and the Group Policy Management Console 444</p> <p>User vs. Computer Settings 447</p> <p>Forcing Group Policy Updates 449</p> <p>Advanced Group Policy Settings 450</p> <p>WMI Filtering 458</p> <p>Using Group Policy Results 458</p> <p>Using Group Policy Modeling 460</p> <p>Group Policy Settings 460</p> <p>Managing User Profiles with Group Policy 461</p> <p>Logon and Startup Scripts 462</p> <p>Deploying an Application via Group Policy 466</p> <p>AppLocker 467</p> <p>Searching Group Policy 469</p> <p>Summary 472</p> <p>Chapter Essentials 473</p> <p><b>Chapter 11 Managing Security in Windows 7 475</b></p> <p>User Account Control 476</p> <p>UAC Settings 479</p> <p>Configuring UAC via Group Policy 480</p> <p>Security Policies 482</p> <p>Local Security Policy vs. Group Policy 483</p> <p>Account Policies 484</p> <p>Local Policies 489</p> <p>System Services 497</p> <p>Removable Storage Access Policy 498</p> <p>Designing BitLocker Support 499</p> <p>BitLocker with a TPM 500</p> <p>BitLocker without TPM 501</p> <p>BitLocker and Data Drives 501</p> <p>BitLocker Recovery Keys 501</p> <p>Storing BitLocker Recovery Data in AD DS 503</p> <p>BitLocker Active Directory Recovery Password</p> <p>Viewer Tool 503</p> <p>Windows Firewall 505</p> <p>Checking the Firewall Status 506</p> <p>Designing Firewall Rules 508</p> <p>Summary 509</p> <p>Chapter Essentials 510</p> <p><b>Chapter 12 Supporting Mobile Windows 7 Users 511</b></p> <p>Configuring and Troubleshooting Wireless Connectivity 512</p> <p>Using Wireless Security 513</p> <p>Configuring Wireless on Windows 7 515</p> <p>Connecting to a Wireless Network 519</p> <p>Setting Up Connections 522</p> <p>Troubleshooting Wireless Connections 523</p> <p>Troubleshooting Remote Access Issues 527</p> <p>Remote Access Overview 527</p> <p>Creating a Dial-up Connection 529</p> <p>Creating a VPN Connection 532</p> <p>Add a Certificate 534</p> <p>Troubleshooting a VPN Client 535</p> <p>A Few Words about Teredo 543</p> <p>Understanding DirectAccess 544</p> <p>Using BranchCache 545</p> <p>BranchCache Modes 546</p> <p>BranchCache Requirements 546</p> <p>Summary 547</p> <p>Chapter Essentials 547</p> <p><b>Chapter 13 Administering Internet Explorer 549</b></p> <p>Managing Windows Internet Explorer Settings 550</p> <p>Managing Cache 551</p> <p>InPrivate Browsing 556</p> <p>InPrivate Filtering 558</p> <p>SmartScreen Filter 559</p> <p>Security Zones 561</p> <p>Protected Mode 562</p> <p>Understanding Advanced Settings 563</p> <p>Certificate Settings 565</p> <p>Active Content 568</p> <p>Branding Internet Explorer 568</p> <p>Group Policy Settings 569</p> <p>Troubleshooting Internet Explorer Issues 571</p> <p>Check Network and Proxy Settings 572</p> <p>Troubleshoot Plug-ins and Add-ons 572</p> <p>Restore IE Original Settings 574</p> <p>Disable Add-on Crash Detection 575</p> <p>Enable Compatibility View 576</p> <p>Summary 576</p> <p>Chapter Essentials 577</p> <p>Appendix A Objective Mapping to Chapter Titles 579</p> <p>Appendix B About the Companion CD 589</p> <p>Glossary 593</p> <p>Index 615</p>

<p><b>Darril Gibson</b>, MCT, MCITP: Vista, MCITP: Server 2008, MCITP: Windows 7, is the CEO of Security Consulting and Training, LLC, and an adjunct professor at EPCI College of Technology. He teaches, writes, and consults on a wide variety of security and IT topics to private and government clients. Darril has authored or coauthored numerous books on a number of technologies, including Windows Vista, Windows Server 2008, and SQL Server 2005 and 2008. He holds many IT certifications in addition to those listed above.</p>

<p>Take Your Career to the Next Level with This Practical Reference</p> <p>Here's the information you need to not only prepare for the MCITP certification exams as a Windows 7 desktop support technician or administrator, but also to excel in your job. From successfully troubleshooting individual desktops to planning and configuring Windows 7 desktop infrastructures on a broad scale, this reference explores the real-world tasks and scenarios you'll face on the job and shows you step by step how to handle them.</p> <ul> <li> <p>Plan a Windows 7 installation, including user migration, virtualization, and client licensing</p> </li> <li> <p>Review command line and PowerShell basics, and deploy service packs and updates</p> </li> <li> <p>Monitor, maintain, and troubleshoot performance, settings, memory, and hardware</p> </li> <li> <p>Set up networking with Windows 7, understand permissions, and access file shares</p> </li> <li> <p>Manage Windows in a domain or with Group Policy</p> </li> <li> <p>Define, establish, and manage security</p> </li> <li> <p>Support Windows 7 mobile device users</p> </li> </ul> <p>FEATURED ON THE CD</p> <p>VIDEO DEMONSTRATIONS</p> <p>See video walk-throughs for some of the more challenging tasks you'll face on the job.</p> <p>PRACTICE EXAMS</p> <p>Test your knowledge with practice exams that help you prepare for certification.</p> <p>ELECTRONIC FLASHCARDS</p> <p>Take advantage of electronic flashcards to reinforce your understanding of key concepts.</p> <p>Covers the exam objectives for these Microsoft Windows 7 exams:</p> <p>MCITP: Windows 7, Enterprise Desktop Support Technician (Exam 70-685)</p> <p>MCITP: Windows 7, Desktop Administrator (Exam 70-686)</p>

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