Details

What Your Body Says (And How to Master the Message)

Inspire, Influence, Build Trust, and Create Lasting Business Relationships
1. Aufl.

von: Sharon Sayler
19,99 €
Verlag:	Wiley
Format:	EPUB
Veröffentl.:	06.01.2011
ISBN/EAN:	9780470769874
Sprache:	englisch
Anzahl Seiten:	196

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Beschreibungen

Titelbeschreibung

Train your body to communicate with confidence and clarity-have your body match what your mouth says... The popular phrase "leading from influence" takes for granted that influence derives chiefly from verbal communication. However, communication is about more than words. To get to the next level in your career, you must communicate with your entire self. What Your Body Says gives you the straight-up "how-to" on unifying what you say with what you do, allowing you to better connect with other people and reach your full leadership potential. It gives you a clear and simple process to follow, all drawn from an intense study of how language impacts people's lives and emotions. Filled with useful tools, strategies, and techniques, this book gives you the key to <ul> <li>Speak intelligently while looking smart, engaging and real</li> <li>Deliver unpleasant messages without pain or guilt</li> <li>Having a committee meeting and getting something done</li> <li>And more</li> </ul> Written by Sharon Sayler, a highly accomplished expert in marketing, presentations, and body language, What Your Body Says is the only guide you need to achieve the competitive edge in your personal and business communication style.

Inhaltsverzeichnis

Foreword byMichael Grinder ix Foreword byMichael Port xi About the Author xiii Acknowledgments xv About This Book xvii Introduction 1 Understanding the Difference between Power, Intimidation, and Influence 6 How Influence Equals Opportunity 7 Items of Note 10 1 The Signals You Are Sending 13 Good versus Bad Nonverbals 15 2 How the Signals Work 19 Intentional Gestures Are a Powerful Tool 20 When and How the Gesture Happens 22 How Long to Hold the Gesture 25 “But Wait, There’s More . . .” Connecting Two Ideas Nonverbally 25 How to Disconnect Two Ideas Nonverbally 28 3 Gestures of Relationship 33 How to Attach Yourself to a Message 41 How to Create a Visual Placeholder 43 4 Gestures of Location 53 How to Use Locations 54 How to Create a Phantom Location 56 How to Assign Negatives to a Location 57 How to Avoid Cross-Contaminating Your Message 63 5 Gestures That Teach 65 Keep the Gesture Simple and Familiar 66 Verbal and Nonverbal Congruency 70 Do I Always Have to Be Congruent? 71 6 Gestures of Expectation and Influence 73 How to Use Your Posture to Show Your Confidence 74 Manage the Behavior—Not the Person 79 Proactive versus Reactive 80 I Expect You to Wait 83 Power Gestures 86 How to Confirm Others’ Perception of the Experience 87 7 The Eyes Have It 91 Where Do I Put My Eyes? 92 What Can I Do with My Eyes? 94 Eyes and Emotion 95 How to Manage with Eye Contact 96 Pros and Cons of Little or No Eye Contact 97 8 How the Signals Sound—The Voice 101 Voice Patterns of What We Do andWho We Are 105 How to Use the Credible Voice Pattern 106 How to Use the Connection Voice Pattern 108 Is Your Voice Sabotaging You? 110 Addicted to the Verbal Pause 112 The Need to Breathe 113 9 The Unintentional Nonverbals 119 Fidget Reboot Button 121 The Nonverbal Outburst 122 10 The Fine Print in Your Owner’s Manual 125 The Trick Is to Remain Flexible 126 Master the Behavior Game 128 11 Putting It All to Work 137 Feelings Change Facts 138 Emotions Motivate 139 How to Communicate a Clear Direction 140 Observe to Become Self-Aware 141 How Context Controls the Message 141 Final Thoughts: Master Your Message—Next Steps 146 Cheat Sheets 149 Resources and Recommended Reading 158 Quick Reference Guides 160 Index 170

Autorenportrait

Sharon Sayler is the co-owner and founder of Impression Engineers, an award-winning online marketing and design company. As a Certified Group Dynamics and Behavioral Coach, Sharon trains, counsels, and coaches professionals to become stronger, more influential communicators and leaders. Sharon is an active contributor to SelfGrowth.com and has, for the past two and a half years, written the weekly blogs Best Impressions and Beyond Lip Service. Visit Sharon online at www.SharonSayler.com and www.ImpressionEngineers.com.

Back cover copy

"This fascinating book shows you how to become more influential and persuasive with every person you meet." —BRIAN TRACY, coauthor, The Power of Charm "The simple techniques presented in this powerful book give you the tools to express your own authentic self and achieve any dream."—MARCIA WIEDER, CEO and founder, Dream University "As a person who has devoted his life to communication, I stand in awe of Sharon Sayler's brilliant book, What Your Body Says. It reveals essential truths in a very readable way and anyone who reads it will be able to capitalize upon the enlightenment she offers in better understanding and communicating any kinds of messages." —JAY CONRAD LEVINSON, the Father of Guerrilla Marketing, author, Guerrilla Marketing book series "What Your Body Says gives you the power to nonverbally express your own authentic and confident self."—LORRIE MORGAN-FERRERO, www.redhotcopy.com "What Your Body Says is all about integrity—aligning your speech and your actions. Having written two books on integrity, I'm delighted to see such careful attention given to this crucial part of communication."—SHEL HOROWITZ, coauthor, Guerrilla Marketing Goes Green, www.guerrillamarketinggoesgreen.com "What Your Body Says gives you the tools you need to revolutionize your communication. Knowing what nonverbals support your message is truly a dream come true. Sharon Sayler brings together simple, yet very useful, strategies. This practical book will change the way you view communication."—DAVID RIKLAN, founder, SelfGrowth.com