Visual TeamsGraphic Tools for Commitment, Innovation, and High Performance
Graphic tools and visual solutions for team building and development Visual Teams uses visual tools and methods to help teams—both face-to-face and virtual—reach high performance in today's work environment. As teams become more and more global and distributed, visualization provides an important channel of communication—one that opens up the group's mind to improving work systems and processes by understanding relationships, interconnections, and big picture contexts. Visual Teams shares best practices and uses visualization as a power tool for process improvement by providing teams with a common language for high performance. The book: Explores how any kind of team can draw on the principles and practices of creative design teams in the software, architectural, engineering, and information design professions Introduces the Drexler/Sibbet Team Performance™ Model and related tools—a system used throughout companies such as Nike, Genentech, Becton Dickinson, Chevron, and others Visual Teams presents a comprehensive framework, best practices, and unique visual tools for becoming an innovative, high-performance team.
Introduction Imagining Better Results for Teams xi I. What Is a Visual Team? Using Graphics Across the Whole Workflow 1 1. Working Like Designers / Why Visual Teams Get Results 3 2. Why Be a Visual Team? / The Case for Collaboration 15 3. A Graphic User Interface for Teams / The Drexler/ Sibbet Team Performance Model 29 II. Leading Visual Teams Seeing the BIG Picture 55 4. So You've Just Been Promoted / Understanding Team Leadership 57 5. Managing Four Flows of Activity / Attention, Energy, Information, & Operations 73 6. Supporting Innovation / Providing Visual Tools 83 III. Visual Team Startup Creating Trust, Focus, & Commitment 93 7. Visualizing Purpose / Orienting to Your Mission 95 8. Seeing Yourself As a Team / Developing Trust 107 9. Clarifying Goals / Using the Graphic Gameplan 117 10. Consensus or Command? / Deciding Commitments 131 IV. Sustaining Results Innovating for High Performance 149 11. Graphics & Project Management / Implementation You Can Literally See 151 12. Visualizing & Innovating / Understanding High Performance 159 13. Assessments, Dialogues, & Sharing Rallies / The Importance of Learning & Renewal 171 V. Growing a Visual Team Culture Thinking BIG About Opportunities 183 14. Introducing Visual Teams / Communicating Benefits 185 15. Developing Visual Team Skills / Learning Tips & Tools 193 16. Shared Visual Language / Toward an Operating System for Visual Teams 201 VI. New Technology Tools A Revolution in Visual Collaboration 219 17. Visual Tools Come of Age / Experiencing High Performance at the Institute for the Future 221 18. Graphics for Distributed Teams / Web & Teleconferences 231 19. Team Rooms & the Net / Physical Places or Virtual Spaces? 241 20. Mobile Technology / Reshaping Tomorrow's Teams 249 VII. Links, Tools, & Other Resources 263 21. Websites & Bibliography 265 Appendix 273 Jack R. Gibb's Original Research 273 Summary of Arthur M. Young's Theory of Process 274 Index 277
DAVID SIBBET is a world leader in the area of graphic facilitation and visual thinking for groups. He is the founder and president of The Grove Consultants International, a company whose leading-edge group-process tools and services for panoramic visualization, graphic facilitation, team leadership, and organizational transformation are used by consultants and organizations around the world. Sibbet has been the visual cartographer for the TED conference, and is the recipient of the OD Network Members Award for Creative Contribution to the field of organizational development.
Visualize team plans, processes, and results! Visualization provides teams with a common language and serves as a powerful tool for improving processes and communicating big picture contexts. Building on the bestseller Visual Meetings, Visual Teams offers graphic tools and strategies for creating teams and sustaining results, whether you are co-located or spread around the world. This book highlights the Drexler/Sibbet Team Performance Model, a tool used throughout such companies as Nike, Genentech, and Becton, Dickinson and Company. The model is a "map" to creating and sustaining high performance in all kinds of teams. Some of the most creative teams in business are found in the software, architecture, and information-design professions—and the "design approach" of these teams is the key to their creativity and productivity. Visual Teams presents a "design approach" for building and leading an innovative, high-performance team. "All of us who help teams do systemic, creative work on complex challenges know that it is essential for these teams to make their thinking visible. In this excellent book, visual-thinking pioneer David Sibbet shows us how." —Adam Kahane, Reos Partners author of Power and Love: A Theory and Practice of Social Change "Like David's own graphics, this book layersconcrete practices and abstract theories, historical insights, and visions of future possibilities. The book is a master's course in a kind of teamwork that's uniquely suited to our times." —Kathi Vian The Institute for the Future "David Sibbet is the world's master teacher in graphic facilitation. In this landmark work he is insightful, entertaining and practical as he helps teams, team leaders, and consultants improve team performance by making it visual." —Allan Drexler Quality Team Performance "David is a pioneer in the field of visual thinking and team effectiveness. In Visual Teams, he shares both a hard-won wisdom and the nitty-gritty about what it really takes to ensure that your great ideas prevail." —Hilary Austen professor, consultant, and author of Artistry Unleashed: A Guide to Pursuing Great Performance in Work and Life "Visuals nurture the heart as well as the mind. In Visual Teams David brilliantly demonstrates the power of graphics to foster inspiration, alignment, and results—a unique and exciting journey into the joys and challenges of teamwork." —Meryem Le Saget Meryem Le Saget Consulting, Paris
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