The Sociology of Healthcare Safety and Quality
Sociology of Health and Illness Monographs 1. Aufl.
The Sociology of Healthcare Safety and Quality presents a series of research-informed readings on the sociological contributions of technologies, practices, experiences, and organizational quality and safety across a range of healthcare contexts. Represents the first collection of peer-reviewed research articles showcasing ways that sociology can contribute to the ongoing policy concern of healthcare safety and quality Features original contributions from leading experts in healthcare related fields from three continents Reveals the state-of-the art in sociological analyses of contemporary healthcare safety and quality along with future directions in the field Offers sociological insights from the perspectives of managers, clinicians, and patients
Notes on contributors vii 1 Towards a sociology of healthcare safety and quality 1Davina Allen, Jeffrey Braithwaite, Jane Sandall and Justin Waring 2 Healthcare quality and safety: a review of policy, practice and research 18Justin Waring, Davina Allen, Jeffrey Braithwaite and Jane Sandall 3 What is the role of individual accountability in patient safety? A multi-site ethnographic study 36Emma-Louise Aveling, Michael Parker and Mary Dixon-Woods 4 Enacting corporate governance of healthcare safety and quality: a dramaturgy of hospital boards in England 52Tim Freeman, Ross Millar, Russell Mannion and Huw Davies 5 The social practice of rescue: the safety implications of acute illness trajectories and patient categorisation in medical and maternity settings 69Nicola Mackintosh and Jane Sandall 6 Sensemaking and the co-production of safety: a qualitative study of primary medical care patients 87Penny Rhodes, Ruth McDonald, Stephen Campbell, Gavin Daker-White and Caroline Sanders 7 Chains of (dis)trust: exploring the underpinnings of knowledge-sharing and quality care across mental health services 102Patrick R. Brown and Michael W. Calnan 8 Spatio-temporal elements of articulation work in the achievement of repeat prescribing safety in UK general practice 121Suzanne Grant, Jessica Mesman and Bruce Guthrie 9 Infections and interaction rituals in the organisation: clinician accounts of speaking up or remaining silent in the face of threats to patient safety 140Julia E. Szymczak Index 155
Davina Allen is a Professor of Health Care Delivery and Organization at Cardiff University, UK, a member of the Sociology of Health & Illness editorial team and Editorial Board member of the Journal of Health Services Research and Policy. Jeffrey Braithwaite is Foundation Director, Australian Institute of Health Innovation, Director, Centre for Healthcare Resilience and Implementation Science, and Professor of Health Systems Research, Faculty of Medicine and Health Sciences, Macquarie University, Sydney, Australia. Jane Sandall is a Professor of Social Science and Women’s Health and co-leads King’s Improvement Science at King’s College, London. Justin Waring is Professor of Organisational Sociology and Director of the Centre for Health Innovation, Leadership & Learning at Nottingham University Business School, UK.
In today’s world, few global priorities are more important than the improvement of the safety and quality of healthcare. The Sociology of Healthcare Safety and Quality presents a comprehensive collection of sociologically-informed research readings focusing on the technologies, practices, experiences, and organization of quality and safety across a wide range of healthcare contexts. Chapters reflect the latest research data and findings and are contributed from international experts in a variety of health and healthcare-related fields. From major hospitals and local communities to maternity wards and mental health clinics, readings shine a light into the boardrooms, back offices, and frontlines of healthcare to illuminate the latest sociological insights from the perspectives of all healthcare decision-makers and stakeholders—managers, clinicians, and patients alike. Topics explored in depth include corporate governance of healthcare safety and quality; spatiotemporal elements of articulation work involved in achieving repeat prescribing safety in general practice; safety implications of acute illness trajectories in medical and maternity settings; sense-making and co-production of the healthcare safety of primary medical care patients; infection and interaction rituals in clinical settings; knowledge sharing and quality care in mental health services; the role of individual accountability in patient safety; and an overall review of contemporary policy, practice, and research in the healthcare field. Combining scholarly precision with cutting-edge research, The Sociology of Healthcare Safety and Quality offers illuminating sociological insights into the ongoing efforts to improve the efficacy, quality, and safety of health and healthcare for patients and practitioners throughout the world.
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