Details

The Secret Language of Business


The Secret Language of Business

How to Read Anyone in 3 Seconds or Less
1. Aufl.

von: Kevin Hogan

16,99 €

Verlag: Wiley
Format: PDF
Veröffentl.: 13.02.2008
ISBN/EAN: 9780470230732
Sprache: englisch
Anzahl Seiten: 256

DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.

Beschreibungen

<i>The Secret Language of Business</i> reveals the secrets of body language and nonverbal communication. Successful professionals need more than just good communication skills, you also need the ability to interpret the nonverbal signals that everyone displays. You’ll learn how to master and manipulate your own body language, read the body language of others, and influence people through your new skills and perception. No matter what business you’re in, this is a valuable guide to achieving more in life and business.
<p>Acknowledgments xv</p> <p>Introduction xvii</p> <p>The Purpose of This Book xvii</p> <p>What to Expect from This Book xix</p> <p>How to Use This Book xxiv<br /><br />About the Author xxvii</p> <p><b>1 The Secret Language of Business 1</b></p> <p>The Study of Nonverbal Communication 6</p> <p>Chapter 1 Takeaways 14</p> <p>Chapter 1 Worksheet 15</p> <p><b>2 The Power of the Secret Language of Business 17</b></p> <p>Why Should You Care about Body Language? 18</p> <p>Chapter 2 Takeaways 32</p> <p>Chapter 2 Worksheet 33</p> <p><b>3 Elements of Body Language 35</b></p> <p>Eyes 37</p> <p>Face 40</p> <p>Gestures 42</p> <p>Touch 46</p> <p>Posture 49</p> <p>Movement 50</p> <p>Appearance 51</p> <p>Voice 54</p> <p>Chapter 3 Takeaways 56</p> <p>Chapter 3 Worksheet 57</p> <p><b>4 Context and Environment 59</b></p> <p>How Context and Environment Influence Body Language 60</p> <p>Same Body Language, Different Perceptions 69</p> <p>When Body Language and Context Are in Conflict 70</p> <p>Chapter 4 Takeaways 75</p> <p>Chapter 4 Worksheet 75</p> <p><b>5 Proxemics: The Secret Language of Business Up Close 77</b></p> <p>What Is Proxemics? 78</p> <p>The Relationship between Body Language and Proxemics 81</p> <p>How Big Is Your Bubble? 83</p> <p>Different Environments, Different Distances 84</p> <p>Using Proxemics to Improve Your Communications 84</p> <p>Chapter 5 Takeaways 85</p> <p>Chapter 5 Worksheet 86</p> <p><b>6 What Does Your Body Language Say about You? 87</b></p> <p>Status 89</p> <p>Dominance 91</p> <p>Submission 94</p> <p>Uncertainty 96</p> <p>Confidence 98</p> <p>Personal Identity 99</p> <p>Chapter 6 Takeaways 100</p> <p>Chapter 6 Worksheet 101</p> <p><b>7 Personal Interactions 103</b></p> <p>Appearance 104</p> <p>First Impressions 105</p> <p>Building Rapport 106</p> <p>Establishing Trust 107</p> <p>Reading Messages 108</p> <p>Sending Messages 108</p> <p>Deception 111</p> <p>Affection 115</p> <p>Anger 117</p> <p>Intimacy 118</p> <p>The Complex Formula for Succeeding in Getting Attention from the Opposite Sex 120</p> <p>Separation 123</p> <p>Chapter 7 Takeaways 124</p> <p>Chapter 7 Worksheet 125</p> <p><b>8 The Secret Language of Influence in Business 127</b></p> <p>The Business Environment 129</p> <p>Meetings 132</p> <p>Selling 134</p> <p>Hiring 136</p> <p>Peer to Peer 138</p> <p>Manager to Subordinate 139</p> <p>Chapter 8 Takeaways 140</p> <p>Chapter 8 Worksheet 141</p> <p><b>9 Secret Language of the Sexes 143</b></p> <p>The Differences between Men and Women 145</p> <p>Gender Differences in Sending 147</p> <p>Gender Differences in Receiving 148</p> <p>Navigating through the Differences 149</p> <p>Chapter 9 Takeaways 151</p> <p>Chapter 9 Worksheet 152</p> <p><b>10 Back Home with the Kids 155</b></p> <p>The Parental Role 157</p> <p>Newborns and Infants 161</p> <p>Toddlers and Preschoolers 162</p> <p>School-age 163</p> <p>Preteen 164</p> <p>Teen and Young Adult 166</p> <p>Adult Children 167</p> <p>Grandchildren 168</p> <p>Chapter 10 Takeaways 170</p> <p>Chapter 10 Worksheet 172</p> <p><b>11 Using The Secret Language of Business 173</b></p> <p>Body Language in the Real World 174</p> <p>Sending Powerful Nonverbal Messages in the Real World 177</p> <p>Receiving Nonverbal Messages in the Real World 180</p> <p>Observing Nonverbal Messages in the Real World 183</p> <p>Is It Influence or Manipulation? 185</p> <p>Integrity and Intent 186</p> <p>Chapter 11 Takeaways 188</p> <p>Chapter 11 Worksheet 189</p> <p><b>12 Body Language and Other Cultures 191</b></p> <p>Global Similarities and Differences 192</p> <p>Common Cultural Misunderstandings 194</p> <p>The Influence of Culture and History 196</p> <p>Respect and Accommodation for Others 198</p> <p>Chapter 12 Takeaways 199</p> <p>Chapter 12 Worksheet 200</p> <p><b>13 Practical Applications 203</b></p> <p>Academia 204</p> <p>Business 206</p> <p>Diplomacy 207</p> <p>Politics 209</p> <p>Everyday Life 210</p> <p>Chapter 13 Takeaways 211</p> <p>Chapter 13 Worksheet 212</p> <p>Bibliography 215</p> <p>The Body Language Home Study Course 217</p> <p>Need a Speaker for Your Company or Convention’s Next Meeting? 218</p> <p>Index 219</p>
<P><B>KEVIN HOGAN</B> is one of the nation’s leading body language experts, as well as a public speaker and corporate trainer. He teaches, trains, and speaks about persuasion, influence, body language, emotional intelligence, communication, and motivation. He holds a doctorate in psychology and has consulted to many of the nation’s biggest and most well known companies and organizations.</p>
<p>Doing business is a lot like playing poker; you make calculated risks and tough decisions based on the best information you have. In poker or business, it always helps to know what the other guy is thinking. Is he for real or full of it? Is he telling you the truth, or just telling you what you want to hear? Whether you’re negotiating a deal with a client or collaborating on a project with a colleague, knowing what the other guy is thinking will always give you an edge.</p> <p>In <i>The Secret Language of Business</i>, Kevin Hogan reveals the basics of body language and how it exposes and influences attitudes, actions, and outcomes. Everyone conveys information through body language, whether they know it or not. Interpreting body language isn’t magic, but a science you can master. This practical guide is based on hard science, reputable sources, and real-world situations. Master the concepts you find inside, and you’ll gain a big advantage in every aspect of your life—professional and personal. <p>Based on Hogan’s twenty years of experience in communication, influence, and persuasion, <i>The Secret Language of Business</i> explains the key elements of body language and how they influence communication. It explores the meaning of what people wear and the symbols they surround themselves with and also details the importance of various contexts and environments in which communications take place. In addition to reading and analyzing the body language of others, Hogan will show you how to master and manipulate your own body language, regulating the information you reveal to others. <p>In order to be a truly successful professional, you need more than just communication skills; you also need the ability to interpret the nonverbal signals that we all display. <i>The Secret Language of Business</i>, for the first time, applies the little-known secrets of body language and nonverbal communication to the realm of business. If you’re a manager, salesperson, negotiator, business owner, or any sort of professional who deals with other people on a regular basis, the skills and knowledge inside are invaluable tools for achieving success in business and in life. <p>For more information, visit www.kevinhogan.com

Diese Produkte könnten Sie auch interessieren:

Trading Psychology 2.0
Trading Psychology 2.0
von: Brett N. Steenbarger
PDF ebook
42,99 €
Make Change Work
Make Change Work
von: Randy Pennington
EPUB ebook
14,99 €
Digilogue
Digilogue
von: Anders Sorman-Nilsson
EPUB ebook
12,99 €