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Introduction to Volume One xiii<br /> <i>Robert K. Prescott</i> <p>1. The Evolving Practice of Talent Management 1<br /> <i>Brian E. Wilkerson</i></p> <p>2. Multi-Rater (360-Degree) Feedback Instruments 7<br /> <i>Curtis D. Curry</i></p> <p>3. Action Learning 13<br /> <i>Yongho Park</i></p> <p>4. Age Discrimination in Employment Act of 1967 (ADEA) 17<br /> <i>Katy Lynn Wilson</i></p> <p>5. Adverse Impact 24<br /> <i>Kyle E. Brink</i></p> <p>6. Affirmative Action 30<br /> <i>Wanda M. Costen</i></p> <p>7. Affirmative Action Plans 35<br /> <i>M. Edward Krow</i></p> <p>8. Appreciative Inquiry 42<br /> <i>Michele L. Newhard</i></p> <p>9. Assessment 50<br /> <i>Mimi Hull</i></p> <p>10. Background Investigation 57<br /> <i>Toni Arnold</i></p> <p>11. Behavior Modeling 62<br /> <i>Yeonsoo Kim</i></p> <p>12. Employee Benefi ts 68<br /> <i>Dawn Denniston Peterson</i></p> <p>13. Burnout 75<br /> <i>Michele L. Newhard</i></p> <p>14. Business Ethics 83<br /> <i>Thomas J. Horvath</i></p> <p>15. Campus Recruiting 90<br /> <i>Erin G. Howarth</i></p> <p>16. Career Development 98<br /> <i>Judy Y. Sun, Greg G. Wang</i></p> <p>17. Change Management 103<br /> <i>Greg G. Wang, Judy Y. Sun</i></p> <p>18. Child and Elder Care 107<br /> <i>Danielle Tavernier Spears</i></p> <p>19. Civil Rights Acts 112<br /> <i>Emily R. Wilkins</i></p> <p>20. Civil Rights Act of 1991 118<br /> <i>John M. Bagyi, Wendy S. Becker</i></p> <p>21. Consolidated Omnibus Budget Reconciliation Act (COBRA) 123<br /> <i>Dawn M. Fleming</i></p> <p>22. Collective Bargaining 127<br /> <i>William B. Werner</i></p> <p>23. Comparable Worth 131<br /> <i>Wanda M. Costen</i></p> <p>24. Compensation 136<br /> <i>Danielle Marie Bologna</i></p> <p>25. Corporate University 143<br /> <i>Yongho Park</i></p> <p>26. Crisis Management 147<br /> <i>Nellie J. Brown, Nancy J. Lampen</i></p> <p>27. Corporate Social Responsibility 153<br /> <i>Philip H. Mirvis</i></p> <p>28. Culture 160<br /> <i>Ken Hultman</i></p> <p>29. Disciplinary Procedures 165<br /> <i>Wanda M. Costen</i></p> <p>30. Drug Tests 169<br /> <i>Brandon Bruce Vargo</i></p> <p>31. Employee Wellness Programs 174<br /> <i>Steven N. Waller, Lebron P. Moten</i></p> <p>32. Employment-at-Will 180<br /> <i>Judith Kish Ruud, Wendy S. Becker</i></p> <p>33. Employee Relations 186<br /> <i>Andrea Burns</i></p> <p>34. Equal Pay Act of 1963 191<br /> <i>Emily R. Wilkins</i></p> <p>35. Executive Compensation 197<br /> <i>Traci M. Pauley</i></p> <p>36. Executive Education 203<br /> <i>Gerri Hura</i></p> <p>37. Executive Order 11246 209<br /> <i>Deborah Kaplan-Wyckoff</i></p> <p>38. Executive Search Firms 213<br /> <i>John D. Piccolo</i></p> <p>39. Flexible Benefi ts 217<br /> <i>Maurie Caitlin Kelly</i></p> <p>40. Fair Labor Standards Act of 1938 222<br /> <i>Deborah Kaplan-Wyckoff</i></p> <p>41. Glass Ceilings 227<br /> <i>Yongho Park</i></p> <p>42. Global Supply Chain Management for HR 231<br /> <i>Martin K. Starr</i></p> <p>43. Global Teams 239<br /> <i>Tracy H. Porter, Sharon E. Norris</i></p> <p>44. Grievance 243<br /> <i>William B. Werner</i></p> <p>45. Guilds 247<br /> <i>Maurie Caitlan Kelly</i></p> <p>46. HR Metrics and Analytics 252<br /> <i>Donald P. Rogers</i></p> <p>47. Human Resources Compliance 258<br /> <i>Peter M. Wald, Marcus Winterfeldt</i></p> <p>48. Human Resource Strategy 264<br /> <i>Laura A. Mindek</i></p> <p>49. Mergers and Acquisitions 270<br /> <i>Jim Bowles</i></p> <p>50. Human Resource Management 275<br /> <i>Donald P. Rogers</i></p> <p>51. Internships 279<br /> <i>Jennifer Belinda DeSormoux</i></p> <p>52. Job Analysis 284<br /> <i>Katy Lynn Wilson</i></p> <p>53. Job Design 288<br /> <i>Sharon E. Norris, Tracy H. Porter</i></p> <p>54. Job Satisfaction 292<br /> <i>Wanda M. Costen</i></p> <p>55. Leadership Development 296<br /> <i>Robert K. Prescott, Keri Laine Williamson</i></p> <p>56. Learning and Development 302<br /> <i>Karen L. Milheim</i></p> <p>57. Leisure Counseling 305<br /> <i>Steven N. Waller</i></p> <p>58. Loyalty 310<br /> <i>Andrea Burns</i></p> <p>59. Merit Pay 314<br /> <i>Karen McMillen Dielmann</i></p> <p>60. National Labor Relations Act 317<br /> <i>Cory Smith</i></p> <p>61. National Labor Relations Board 321<br /> <i>William B. Werner</i></p> <p>62. Negligent Hiring 324<br /> <i>David Washington</i></p> <p>63. New Employee Orientation 327<br /> <i>Jim Bowles</i></p> <p>64. Ombuds 331<br /> <i>John Dolan</i></p> <p>65. Organizational Citizenship 336<br /> <i>Victoria Derderian</i></p> <p>66. Outsourcing 341<br /> <i>Ashley Snyder</i></p> <p>67. Pay Grades 346<br /> <i>Karen McMillen Dielmann</i></p> <p>68. Performance Aids 348<br /> <i>Robert D. Jackson</i></p> <p>69. Performance Management 353<br /> <i>D. Renee Tanner</i></p> <p>70. Progressive Discipline 359<br /> <i>Wanda M. Costen</i></p> <p>71. Project Management 363<br /> <i>Lynda Carter, Gerri Hura</i></p> <p>72. Quality Circles 370<br /> <i>Eric Bergstrom</i></p> <p>73. Recreation Programs 373<br /> <i>Steven N. Waller, Ni-Eric D. Perkins</i></p> <p>74. Recruitment and Selection 379<br /> <i>Wanda M. Costen</i></p> <p>75. Self-Directed Work Teams 388<br /> <i>Wendy S. Becker</i></p> <p>76. Social Responsibility 395<br /> <i>Peggy B. Fayfich</i></p> <p>77. Strategic Human Resource Management 403<br /> <i>Donald P. Rogers</i></p> <p>78. Succession Planning and Management 410<br /> <i>Lori A. Johnson-Vegas, Kathleen E. Wolfhope</i></p> <p>79. Training Needs Analysis 417<br /> <i>William J. Rothwell</i></p> <p>80. Virtual Teams 421<br /> <i>Wendy L. Bedwell, Eduardo Salas</i></p> <p>81. Work Values 426<br /> <i>Agata Dulnik</i></p> <p>82. Work/Family Balance 432<br /> <i>Michele L. Newhard</i></p> <p>83. Workplace Chaplaincy 443<br /> <i>Steven N. Waller</i></p> <p>84. Wrongful Discharge 448<br /> <i>David Washington</i></p> <p>Contributors 453</p> <p>Subject Index 473</p> <p>Name Index 487</p>

<b>William J. Rothwell</b>, Ph.D., SPHR, professor of Workforce Education and Development, Department of Learning and Performance Systems, Pennsylvania State University and president of Rothwell and Associates, Inc. He is the author, coauthor, or editor of over 60 books and hundreds of articles and book chapters on human resource management, training, and development. <p><b>Robert K. Prescott</b>, Ph.D, SPHR, is associate professor of Human Resource Management at the Crummer Graduate School of Business at Rollins College in Winter Park, Florida. He is the coauthor of The Strategic Human Resource Leader.</p>

<p>The three volumes in <i>The Encyclopedia of Human Resource Management</i> offer a comprehensive review of the essential issues and most important information available on the topic. Each volume in the encyclopedia contains contributions from some of the most celebrated names in the field of human resource management (HRM) and addresses the myriad challenges faced by today's human resource professionals.</p> <p>Volume 1 puts the focus on the definition of terms and practices that are most relevant to today's human resource management (HRM) professionals. The contributors bring an up-to-date perspective of HRM definitions and practices and for ease of access, the terms are presented in alphabetical order. Each contributor includes the most recent research on a particular topic and summarizes a new and progressive definition of these important terms. The book begins with an enlightening discussion of the evolving practice of talent management and contains the following topics: Affirmative Action, Assessment, Business Ethics, Campus Recruitment, Career Development, Compensation, Drug Tests, Employee Relations, Flexible Benefits, Glass Ceiling, HR Metrics and Analytics, Mergers and Acquisitions, National Labor Relations Act, Quality Circles, Recruitment and Selection, Self-Directed Work Teams, Social Responsibility, Strategic Human Resource Management, Training Needs Analysis, Work Family Balance, and more.</p> <p><i>The Encyclopedia of Human Resource Management</i> gives human resource professionals the knowledge, information, and tools needed to implement the best practices in the field.</p>

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