Details

Talk Less, Say More


Talk Less, Say More

Three Habits to Influence Others and Make Things Happen
1. Aufl.

von: Connie Dieken

15,99 €

Verlag: Wiley
Format: EPUB
Veröffentl.: 02.10.2009
ISBN/EAN: 9780470549681
Sprache: englisch
Anzahl Seiten: 176

DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.

Beschreibungen

<i>Talk Less, Say More is a revolutionary guide to 21st century communication skills to help you be more influential and make things happen in our distracted, attention-deficit world. It's loaded with specific tips and takeaways to ensure that you're fully heard, clearly understood, and trigger positive responses in any business or social situation.</i> <p><i>It's the first book to deliver a proven method to master the core leadership skill of influence. Talk Less, Say More lays out a powerful 3-step method called Connect, Convey, Convince (R) and guides you in how to use these habits to be more influential. This succinct book solves your modern communication issues in today's demanding, distracted world at a time when interaction skills are plummeting.</i></p> <p>Communication is the single greatest challenge in business today. It takes just 3 habits to conquer it. <i>Talk Less, Say More</i> will help you achieve more with less. Less wordiness. Less tune-out. Less frustration. You'll gain more time. More positive outcomes. More rewarding relationships.</p>
<p>Introduction Connect-Convey-Convince 1</p> <p><b>1 CONNECT Managing Attention 5</b></p> <p>10 Signs You May Be a Weak Connector 7</p> <p>Chapter One Why Connect? 11</p> <p>Chapter Two Stay in Their Moment 17</p> <p>Chapter Three Frontload 29</p> <p>Chapter Four Goldilocks Candor 43</p> <p>Connect Review and Action Plan 54</p> <p><b>2 CONVEY Managing Information 59</b></p> <p>10 Signs You May Be a Weak Conveyor 61</p> <p>Chapter Five Why Convey? 65</p> <p>Chapter Six The Eyes Trump the Ears 71</p> <p>Chapter Seven Talk in Triplets 83</p> <p>Chapter Eight Tell Stories 91</p> <p>Convey Review and Action Plan 99</p> <p><b>3 CONVINCE Managing Action 103</b></p> <p>10 Signs You May Be a Weak Convincer 105</p> <p>Chapter Nine Why Convince? 109</p> <p>Chapter Ten Sound Decisive 115</p> <p>Chapter Eleven Transfer Ownership 127</p> <p>Chapter Twelve Adjust Your Energy 137</p> <p>Convince Review and Action Plan 150</p> <p>Putting It All Together 155</p> <p>About the Author 159</p> <p>Acknowledgments 161</p> <p>Index 165</p>
<i>"Talk Less, Say More</i> has become an integral part of our sales training program. In today's manufacturing environment, our sales engineers must be able to quickly gain mind share of our customers, deliver the appropriate messages, and win new business. Talk Less, Say More provides the communication tools critical for success."<br /> <i>—Dana Fritz,</i> Manager, Global Sales Training Rockwell Automation <p>"<i>Talk Less, Say More</i> is the answer to become an effective communicator. Connie's principles can be employed immediately to improve both your personal and business interactions."<br /> —<i>Terry Bauer</i>, Corporate Director of Sales Execution Reinhart FoodService</p>
<b>Connie Dieken</b> is the country's foremost Fortune 500 leadership communication coach, an Emmy® Award–winning former television news anchor, and an inductee of the Radio/Television Broadcasters Hall of Fame. She is the founder and President of onPoint Communication, where she has guided thousands of leaders from organizations like Apple, Olympus, and McDonald's to be more influential and achieve positive results.
"Talk Less, Say More is packed with powerful advice to get your points across and make things happen in today's time-pressed world. Connie's forward-thinking, actionable communication shortcuts can elevate anyone's game."<br /> —Bruce Carbonari <p>Chairman & CEO, Fortune Brands</p> <p>"Connie Dieken's three-step strategy is a smart, practical guide for business leaders and others who want to create a high-performance culture. It's an important, powerful book on how to master communication in the 21st century."<br /> —Tom Swidarski</p> <p>President & CEO, Diebold</p> <p>"Thanks to Connie's communication expertise, she makes it easy for anyone to transform from a good communicator into an excellent one. Her three simple principles are based on real-world experiences and demonstrate the power of a strong communicator."<br /> —David Lingafelter</p> <p>President, Moen Incorporated</p> <p>"Connie Dieken is a true communication virtuoso and a genuine phenomenon. She is on a mission to elevate our ability to communicate. <i>Talk Less, Say More</i> should be required reading for all leaders and emerging leaders. It can instantly transform the way people respond to you, giving you the power to deliver brief, clear messages that influence the world."<br /> —Robert Johnson</p> <p>Managing Counsel, McDonald's Corporation</p>

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