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Leadership Theory

A Facilitator's Guide for Cultivating Critical Perspectives

John P. Dugan

Natasha T. Turman

Amy C. Barnes & Associates

 

 

 

 

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USING THE FACILITATOR'S GUIDE

This guide was created both to support the main text, Leadership Theory: Cultivating Critical Perspectives (Dugan, 2017), and as a stand-alone book in its own right. In writing the main text, it became clear that the use of critical perspectives to deconstruct and reconstruct leadership theory might in fact reflect a learning opportunity not just for readers but also for instructors/facilitators. As editors of this volume, we have most certainly been stretched in our thinking about our own approaches to leadership education through the integration of critical pedagogies. This realization made the provision of resources to help instructors/facilitators engage with the material and feel adequately prepared to use it in learning experiences all the more essential.

Thus, the content of the guide may feel a little different than what is typically encountered in an instructor's manual. We have asked outstanding colleagues across disciplinary contexts to share their best practices in how to infuse critical perspectives into teaching leadership theory. What they offer is both a framework for understanding the application of critical perspectives and a set of step-by-step lesson plans. As you read through the guide, keep the following in mind:

ACKNOWLEDGMENTS

This facilitator's guide would not have been possible without extraordinary contributions from trusted colleagues and experts in the field of leadership education. We would first like to acknowledge and thank the amazing scholars and educators who contributed as chapter authors and who wrote thoughtful curricula that will undoubtedly help readers gain a greater understanding of critical perspectives and how to apply them to leadership contexts.

We are also grateful to the graduate students and colleagues who served on our respective research teams at Loyola University Chicago and The Ohio State University. These individuals volunteered countless hours conceptualizing, researching, writing, and editing and have made a significant contribution to this creative process. These outstanding educators include Lesley-Ann Brown-Henderson, Stephanie Clemons Thompson, Andrea DeLeon, Kristina Garcia, Willie Gore, James Larcus, Satugarn Limthongviratn, Sarah Mangia, Emiliane du Mérac, Kamaria Porter, Allison Schipma, Suzanne Shoger, and Mark Anthony Torrez.

Finally, we would like to express our appreciation to our friends, family, and colleagues, who provided constant support and encouragement and who inspire us to continue our efforts as critical learners and champions of leadership education. We are especially grateful to a few special people in our lives whose patience and support are endless. In our own words:

  1. From Tasha : I would like thank the Dugan Research Team for their tireless work on this project and my loving husband Matthew for being my support system as I do the work I love.
  2. From Amy : I would like to thank John, Natasha, and the book teams for being wonderful partners in this journey, my husband Pete for his endless support, and my two amazing kids, Sophia and Luke, who teach me about compassionate, inclusive leadership every day.
  3. From John : An enormous thanks goes to the incomparable and brilliant Natasha Turman and Amy Barnes for making this book happen, the “Book Club” for all their hard work, and my family, friends, and especially my husband David “Trey” Morgan for keeping me sane and life fun!

EDITORS AND CONTRIBUTING AUTHORS

  1. Scott J. Allen
  2. Associate Professor, Management, Marketing, and Logistics, John Carroll University
  3. M. Sonja Ardoin
  4. Program Director and Clinical Assistant Professor, Higher Education, Boston University
  5. Amy C. Barnes
  6. Clinical Assistant Professor, Higher Education and Student Affairs, The Ohio State University
  7. Benjamin Brooks
  8. Associate Professor and Senior Class Advisor, Gallatin School of Individualized Study, New York University
  9. Lesley-Ann Brown-Henderson
  10. Executive Director of Campus Inclusion and Community, Division of Student Affairs, Northwestern University
  11. Marilyn J. Bugenhagen
  12. Faculty, Center for Leadership Development, Federal Executive Institute, U.S. Office of Personnel Management
  13. Stephanie H. Chang
  14. Director, Multicultural Education Department, Guilford College
  15. Natasha Chapman
  16. Coordinator, Leadership Studies Program, University of Maryland
  17. Sharon Chia Claros
  18. Resident Director, Residence Life, University of California Los Angeles
  19. Kathryn Kay Coquemont
  20. Director, Student Leadership Development and New Student and Family Programs, University of Utah
  21. Valeria Cortés
  22. Founder, Tlatoa Consulting
  23. Richard A. Couto
  24. Independent Senior Scholar
  25. Amanda B. Cutchens
  26. Senior Academic Advisor, Honors College, University of South Florida
  27. Andrea M. De Leon
  28. Residence Director, Office of Residence Life, St. John's University
  29. John P. Dugan
  30. Associate Professor, Higher Education, Loyola University Chicago
  31. Sara C. Furr
  32. Director, Center for Identity, Inclusion, and Social Change, DePaul University
  33. Kristina C. Alcozer Garcia
  34. Program Coordinator and Doctoral Student, Off-Campus Life, Loyola University Chicago
  35. Mathew R. Goldberg
  36. English Teacher Grantee, Fulbright Korea
  37. Adam Goodman
  38. Director, Center for Leadership, Northwestern University
  39. Willie Gore
  40. Residence Hall Director, Housing and Residence Life Administration, Saint Louis University
  41. Paige Haber-Curran
  42. Assistant Professor, Student Affairs in Higher Education, Texas State University
  43. Kevin M. Hemer
  44. Graduate Research Assistant, Research Institute for Studies in Education, Iowa State University
  45. Daniel M. Jenkins
  46. Director and Assistant Professor, Leadership and Organizational Studies, University of Southern Maine
  47. Renique Kersh
  48. Associate Vice Provost for Engaged Learning, Northern Illinois University
  49. Michelle L. Kusel
  50. Graduate Research Assistant, Leadership Studies Minor, Loyola University Chicago
  51. Satugarn P. Limthongviratn
  52. Coordinator for Social Justice Education, Indiana University-Purdue University Indianapolis
  53. Marc Lynn
  54. Associate Professor, Management, Marketing, and Logistics, John Carroll University
  55. Laura Osteen
  56. Director, Center for Leadership and Social Change, Florida State University
  57. Vijay Pendakur
  58. Dean of Students, Student and Campus Life, Cornell University
  59. OiYan A. Poon
  60. Assistant Professor, Higher Education, Loyola University Chicago
  61. Melissa L. Rocco
  62. Instructor and Doctoral Coordinator, Leadership Studies Program, University of Maryland
  63. David M. Rosch
  64. Assistant Professor, Agricultural Education, University of Illinois at Urbana-Champaign
  65. Ana M. Rossetti
  66. Assistant Dean, Stuart School of Business, Illinois Institute of Technology
  67. Allison M. Schipma
  68. Residential College Director, Office of Residential Life, Washington University in St. Louis
  69. Corey Seemiller
  70. Author, The Student Leadership Competencies Guidebook
  71. Matthew Sowcik
  72. Assistant Professor, Leadership Education, University of Florida
  73. Dian D. Squire
  74. Visiting Assistant Professor, Student Affairs, Iowa State University
  75. Clinton M. Stephens
  76. Assistant Professor, Director of Leadership Studies, Emporia State University
  77. Maurice Stevens
  78. Associate Professor, Comparative Studies, The Ohio State University
  79. Mark Anthony Torrez
  80. Doctoral Student, Higher Education, Loyola University Chicago
  81. Natasha T. Turman
  82. Doctoral Research Assistant, Higher Education, Loyola University Chicago

INTRODUCTION AND CRITICAL FACILITATION

Amy C. Barnes

Education either functions as an instrument that is used to facilitate the integration of the younger generation into the logic of the present system and bring about conformity to it, or it becomes “the practice of freedom,” the means by which [people] deal critically and creatively with reality and discover how to participate in the transformation of their world.

Shaullas cited in Freire, 2000, p. 34

This guide was created by a dedicated group of educators committed to teaching, researching, and analyzing leadership theory and organizational dynamics using critical perspectives. As a companion tool for the main book, Leadership Theory: Cultivating Critical Perspectives (Dugan, 2017), this guide serves as a resource to help facilitators and educators bring to life a critical pedagogy of leadership studies. This guide is structured to mirror and supplement the main text; however, it can also be used as a stand-alone resource. Using meta-themes from critical theory as the paradigm through which participants learn, the following chapters contain intentional and unique curricula crafted to guide participants toward a greater understanding of how power, privilege, and oppression affect leadership dynamics.

Facilitation design is foundational to rich and insightful group processes. Giving thought to things such as how time is structured, physical environment and space configuration, framing of reflection, whether and when there should be breaks, what materials to use, and whether to provide food and/or drinks (to name a few), can maximize the focus, efficiency, and effectiveness of group learning. Accordingly, each chapter within this guide includes (1) an introduction to the leadership theories or concepts discussed in the corresponding main text chapter; (2) a theoretical or conceptual framing of the specific curriculum; (3) learning outcomes and material lists for each activity; (4) step-by-step facilitation guidelines; and (5) tailored debriefing and facilitator notes to provide you with additional insight and support. Furthermore, if an activity suggests leading small- or large-group discussion, then sample questions are provided; and if supplementary content is needed to facilitate a specific activity, then the requisite instructions, materials, and/or resource links are also provided.

Although the authors have shared a comprehensive plan within each chapter, the curricula are designed to allow for flexibility in timeline and structure so that content can be easily adapted for use in formal classrooms as well as cocurricular or professional training environments. This guide is designed to equip you with ideas, strategies, and tools to effectively facilitate sociocultural dialogue and critical leadership learning. Facilitating curricula from a critical perspective where stereotypes, biases, and privilege are challenged can be difficult. Yet introducing these concepts, discussions, and perspectives is the necessary work of leadership educators. The remainder of this introduction will focus on critical pedagogy and an approach to facilitation that will help to support the teaching of this content.

Experiential, Transformative, and Developmentally Sequenced Learning

The approach to this facilitator guide is activity- and discussion-based and reflects Kolb's (1984) theory of experiential learning. Kolb's theory described learning as “the process whereby knowledge is created through the transformation of experience” (p. 38). The Kolb cycle of learning includes four stages that further learning, understanding, and integration of concrete human experiences through a cyclical process of feeling, watching, thinking, and doing. This approach allows learners to make meaning of current experiences and empowers them to engage in their own learning process.

Mezirow's (1991) theory of transformative learning similarly articulates a cyclical process of experiencing, reflecting, and integrating newly obtained knowledge or insight. However, the scope of this theory extends beyond simple knowledge acquisition and weaves together both experiential and human development approaches to describe a process of learning that results in cognitive transformation: encountering and internalizing experiences and ideas that liberate one from “reified forms of thought that are no longer dependable” (Mezirow, 2000, p. 27). Situated at the core of transformative learning is the act of metacognition, which refers to critically examining the cognitive process itself (Day, Harrison, & Halpin, 2009; Kegan, 1994; Mezirow, 1991, 2000). That is, the practice of metacognition involves one taking pause to first recognize a present thought or belief, and then interrogating one's own subconscious to unveil the underlying presuppositions framing that thought or belief. Dugan, Kodama, Correia, and Associates (2013) positioned critical self-reflection and metacognition as central mechanisms to effective leadership development, further claiming that leadership educators can increase awareness and attention to the metacognitive processes of learning by leveraging opportunities for critical self-reflection that are appropriately tailored to developmental readiness.

Hannah and Avolio (2010) defined developmental readiness as “the ability and motivation to attend to, make meaning of, and appropriate new leader KSAAs (knowledge, skills, abilities, and attributes) into knowledge structures along with concomitant changes in identity to employ those KSAAs” (p. 1182). Translated to leadership education, developmental sequencing is a pedagogical method of intentionally delivering and facilitating curriculum in a manner that appropriately builds in complexity over time to ensure the successful evolution into new ways of knowing, being, and doing (Dugan et al., 2013). Moreover, developmental sequencing acknowledges the interrelationship of lived experience, critical self-reflection, metacognition, developmental readiness, and transformative learning/development by scaffolding learning opportunities that are rooted in the needs of participants, simultaneously validating developmental achievements and encouraging continued growth. The crucial importance of developmental sequencing is well evidenced within leadership literature (e.g., Day et al., 2009; Hannah & Avolio, 2010; Komives, Owen, Longerbeam, Mainella, & Osteen, 2005). In using this guide to inform practice, it is important to consider the unique needs of your participants and adapt the material provided to best align with goals and learning outcomes.

The Art of Critical Facilitation, Teaching, and Learning

Facilitation is an art (and not a science). It involves planning that considers the unique developmental needs of the group, an attitude of openness and willingness to engage participants in shared learning and sociocultural sensitivity. Yet, even with thoughtful design and significant planning, you can never fully anticipate how human identity and emotion will influence a discussion or activity.

The art of critical facilitation includes the ability to anticipate what may occur, but also the capacity to respond to the unknown in a manner that encourages growth and learning while also validating participants' lived experiences and perspectives. This is especially challenging when one of the outcomes is to help participants develop a critical perspective. For some participants, this may be the first time some of their beliefs are challenged and/or their biases uncovered. Therefore, the aim of critical leadership education becomes facilitating the confrontation, deconstruction, and subsequent reconstruction of the biases, presuppositions, and prototypes that inform our conceptualization, development, and enactment of leadership.

It is important to remember that facilitating group conversations and processes is based on the premise that both facilitator and participants share expertise and knowledge as they engage in mutually constructed learning (Griffin & Ouellett, 2007). Furthermore, the priority must be creating a community of learners by empowering participants to learn collaboratively, teach each other, and assume responsibility for learning. You must create opportunities for participants to critically analyze the curriculum as they examine conventional interpretations and introduce alternative narratives (Ladson-Billings, 1995). The remaining sections describe the significant role of sociocultural conversations and the environmental requisite of brave spaces in challenging paradigms, promoting cognitive and metacognitive growth, and evolving facilitators and participants alike in their perspectives and practices of leadership.

Sociocultural Conversations

The importance of teaching individuals how to engage in meaningful dialogue about and across differences cannot be overstated, as the degree to which people interact with peers or colleagues across difference contributes significantly to their leadership development (Dugan, 2011). On the most basic of levels, increasing one's interactions with diverse colleagues leads to individuals being more open-minded (Laird, 2005). Meaningful interaction in diversity-related activities or conversations also promotes individuals' educational growth and cultivates their self-confidence, social agency, and ability to think critically (Chang, Denson, Sáenz, & Misa, 2006; Laird, 2005). In the 2013 report from the Multi-Institutional Study of Leadership (MSL), sociocultural conversations were highlighted as the “single strongest predictor” for building socially responsible leadership capacity (Dugan et al., 2013, p. 9). Findings from the report further concluded that sociocultural conversations create a platform for individuals to clarify personal values and explore others' values, consider their values within larger contexts (social structures, cultural paradigms, or worldviews), and understand how to navigate those differences in an effective manner (Dugan et al., 2013). As such, it is essential that leadership educators and facilitators purposefully create opportunities for participants to engage in these conversations.

Facilitating sociocultural conversations requires emotional intelligence and an acute sensitivity to multiple social identities. These intersecting identities belong to both facilitators and participants, and it is important to first become aware of personal privilege and bias in creating mutual learning environments. As conversations unfold, you should encourage and model inclusivity, use gender-neutral language, and structure activities in ways that share power equally among participants. It is often helpful to allow participants frequent opportunities to share and reflect on their multiple identities and lived experiences; the more opportunities there are for all participants to share in the conversation, the more empowered they will feel and the greater the learning will be for everyone (Adams, Bell, & Griffin, 2007).

The practice of conversations for growth is observed across disciplines, and what follows is a description of a developmentally sequenced, three-part strategy to engage learners in this conversational space. Although Savignon and Sysoyev (2002) offered this cognitive development structure from an applied, cross-cultural linguistic perspective, their framework may be applied to sociocultural conversations addressing general differences:

  • In the first phase, explanation, Savignon and Sysoyev (2002) suggested time be used to teach or offer rationale for the process that will follow; we further suggest that you establish rules and expectations to create brave spaces (e.g., Arao & Clemens, 2013) where participants are empowered as both learners and teachers.
  • The second phase, exploration, may take many instructional forms. The core concern of this stage is to engage participants in dialogue by offering the opportunity to work with others, share experiences, and explore difficult questions—all ways to move individuals from curiosity to dialogue with one another (Savignon & Sysoyev, 2002). Asking participants to analyze articles or texts, examine current media, or utilize personal stories are meaningful ways to initiate the dialogue process, which is the primary concern of this stage.
  • In the final stage, expression, participants must insert their own stories, opinions, or conclusions—ultimately reflecting both on the experiences they share and the overarching process of exchanging perspectives (Savignon & Sysoyev, 2002).

Through the use of this approach, and by providing developmentally appropriate amounts of challenge and support, you can create environments where rich, meaningful sociocultural conversations can occur.

Brave Spaces

Safe space is a phrase often used to describe the environment cultivated by social justice educators when groups create agreed-upon norms or community standards to guide sociocultural or otherwise sensitive discussion. Typically, the goal is that confidentiality can be agreed upon and members of the group can feel their contributions are valued. Although facilitators have the best of intentions in attempting to create an ideal environment for sociocultural conversations, attempting to create safe spaces assumes that the security or safety necessary for every participant is the same. However, the measurement of personal risk associated with sociocultural conversations varies greatly based on social identity, lived experience, power dynamics within the group, developmental readiness, and level of personal experience discussing topics related to social justice. It is, therefore, impossible to remove the risk that someone might assume in these conversations just by agreeing to a few community guidelines. Arao and Clemens (2013) wrote.

In their work as facilitators of sociocultural conversations, Arao and Clemens (2013) found that a commonly used activity that asked participants to take a step forward or back based upon a list of statements about privilege actually left participants with significant feelings of discomfort, and most felt the activity was fundamentally incongruent with the idea of safety. In fact, the authors argued that “authentic learning about social justice often requires the very qualities of risk, difficulty, and controversy that are defined as incompatible with safety” (p. 139). They instead advocated for a new term to better capture the challenges participants experience when they choose to participate in critical dialogue: brave space.

To create brave space within a group setting there must be ample time to process what brave space looks and feels like to the participants. It is recommended that you set aside time to either read and discuss the chapter by Arao and Clemens (2013) or introduce the concept and lead a discussion using the following questions: What does brave space feel like to you? How can we create brave space in this group? What hesitations or fears do you have about our ability to create brave space? How can we help to address each others' hesitations?

Following the discussion of these questions, the group should articulate ground rules to foster and maintain brave space for the experiences and conversations that will occur. You might also ask a group, How can we support each other in our bravery to tackle these challenging but important conversations? By guiding an open, honest conversation where you, as the facilitator, share power, admit the challenge inherit in sociocultural conversations, and commit to the importance and bravery associated with the work, you cultivate a community in which people feel empowered to share their stories, discuss their opinions, and engage openly in dialogue. This approach may take extra time and may need revisions along the way, or the discussion may feel imperfect or unfinished because it is a process. But, the authentic conversation that can result from a true commitment to critical pedagogy on the part of the facilitator and critical reflection on the part of the participants can lead to significant growth for everyone.

Glancing into the Mirror

Facilitating dialogue and learning around systems of oppression, power dynamics, and the marginalization of underrepresented identities within leadership settings is vital in today's world. Just as participants are instigated and challenged by the curricula within this guide, you must also engage with this content meaningfully and vulnerably; you must walk, struggle, and advance together through this work. It is both appropriate and expected that you will similarly confront, deconstruct, and reconstruct your own biases and presuppositions within the learning community. Understanding your privilege(s), knowing your triggers, and considering how your social identities influence your role as a facilitator, your leadership perspectives, and your participation in the social world are integral aspects of self-awareness.

Critical facilitation is based on the premise that knowledge, expertise, and power are shared, and that teaching and learning are reciprocal, coconstructed processes (Griffin & Ouellett, 2007). Critical leadership development necessitates unlearning deep-seated binaries (e.g., teacher-student, right-wrong, good-bad) and overcoming deep-rooted fears (e.g., making mistakes, acknowledging bias, being flawed). Of course these challenging tasks are wholly dependent on our capacity to look ourselves in the mirror, name what we see, and share ourselves authentically in relationships. However, at the core of this work, being a critical educator and facilitator requires a foundation of bravery and courage. In her book, Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead, Brené Brown (2012) positioned authenticity and vulnerability as the definitive acts of leadership and self love, claiming that “the willingness to show up changes us. It makes us a little braver each time” (p. 42). Given the nature of critical work, it is important to ensure that the same amount of energy put toward the creation of brave space for participants is also invested in the creation—and safeguarding—of such a space within ourselves.

Conclusion

As a facilitator, you play an important role in shaping the dynamics of learning. When power is shared, you ask open-ended questions, model the behavior you would like to see from participants, encourage collective participation, handle conflicting viewpoints with care, and employ curricula in a developmentally appropriate manner. Using these strategies, you can increase the effectiveness of the climate, learning, and overall experience for everyone. At the same time, the reality is that critical leadership development takes time; it requires revision along the way; and it is certainly an imperfect process. But a commitment to the foundations of critical pedagogy will bolster the possibilities for significant, transformative leadership learning for everyone. Finally, in the spirit of this work, you are invited to critically analyze, deconstruct, and reconstruct this guide itself, as you work with participants to confront conventional interpretations of leadership, explore alternative narratives, and imagine interpretations and narratives of your own.