cover page

Ethics in Social Networking and Business 2

The Future and Changing Paradigms

Pierre Massotte

log

Foreword

Humanity, which as a topic is so difficult to define, is a creation of everyday life, of which we are not always sufficiently and consciously aware. Yes, it involves all of us collectively, but especially every one of us individually. This global community is the fundamental issue that must gather all men and women in a single worldwide project because it is a referral for unity and inclusivity.

It is naive to try to make us believe in the immediate feasibility and unimpeded achievement of such ambition. The contribution of Humanity is also the result of advanced progress: that of the sciences, whether physical or mathematical, natural or environmental, technological or philosophical.

This last philosophical dimension confronts us with deep thinking: it is an invitation to give a meaning to the progress of technology, that only morality and ethics can bring.

There is no greater task than trying to confront human beings with themselves. Although human nature has always been invited by man and science to progress, it is clear that evolution has not systematically followed natural courses, which in any case are harmonious and inclusive. The risk that humanity runs is that of perverting itself in a vision that goes beyond the highest interest of the community, to serve only that of individual destinies. Subjugation emerges under this condition.

The principles of good ethical conduct depend on postures which do not appear to be simply “spontaneous” and which call for a real awareness of the actions generated and the indirect consequences resulting from them.

We are therefore dealing with the question of what can constitute intangible principles related to the matter of foundations in morality: this is a means of having a strong source of inspiration and reference values.

It is therefore natural that Pierre Massotte invites each of us to discover the Ethics of Responsibility, outlined in the essential registries of good conduct of people in the world of business. Therefore, we have a code of conduct that crosschecks and merges all the implications of human beings in their relationships within a global societal framework.

There is certainly a difficulty in formalizing a modeling framework in this subject matter. Indeed, forging vital reference values naturally leads to creating and defining the conditions for the necessary in-depth elaboration, before a given action, of the elements that will be used in different inherited situations. It provides an inspiration based on the values of virtue, coming to question societal relationships, either socially or business oriented. Finally, they form only one whole, as soon the implied behavior of anybody, at this level of involvement, is to be virtuous.

It is not by chance that many of the references quoted in this book come from large companies or social organizations across many fields. Among the organizations, the Rotary plays an important role that cannot be ignored because, for more than a century, it has created the conditions for a global involvement in ethics, to provide an active contribution to working towards peace, and therefore working for humanity as a whole.

Through its programs, and its members’ requests for impartiality and integrity, both on a personal and vocational level, the Rotary calls on its members to adopt an ethical conduct in all of their actions. The goal is thus to set up a reference framework with which to bring together or interconnect people, in order to lead a noble novation. There is a distinction to be made between what makes cohesion possible and what enables the resilience of this cohesion. The humanitarian challenge is thus converging toward the principle of necessity in ethics.

The Rotary’s four-way test urges its members (Rotarians) to ask themselves the following questions before making a decision and putting it into action:

It is not enough to be convinced in order to assert an ethical posture. Each of us must be responsible for this, which inevitably refers to the question of “public affairs”, in the sense in which the Romans understood it; that is to say, in the so-called res-publica, which corresponds much more to the common domain of the society rather than the public domain.

This is the strength of Pierre Massotte’s invitation in this book, for which he did me the honor of writing this foreword. The best intent is to serve the development thus produced at the level of humanity, convincing us that this development is an incentive to go even further.

The acceleration of time we are currently experiencing, due to the arrival of new information and communication technologies, gives an even greater dimension to this issue. We must continue believing that it is sometimes necessary and important to take a break and make time for a period of thought and analysis.

Thus, it is up to us to answer and live up to this invitation, and to make the aspirations and dreams which arise from this more real, in order to make Ethics a good deal, but above all an ambition to be shared and realized.

Régis ALLARD
Past Governor D1780
Rotary International President’s Representative
President of leRotarien magazine

List of Acronyms

AFI:
Agro-Food Industry
AI:
Artificial Intelligence
ANN:
Artificial Neural Networks
ANS:
Autonomic Nervous System
B2C:
Business to Customer
BAU:
Business as usual
BDI:
Beliefs Desire and Intents
BE:
Business Ethics
BECC:
Business Ethics Code of Conduct
CBR:
Case-based Reasoning
CNN:
Convolutional Neural Networks
CNS:
Central Nervous System
CSCL:
Computer-supported Collaborative Learning
CSCW:
Computer-supported Cooperative Work
CSP:
Constraint Solving Program
CSR:
Corporate Social Responsibility
DNA:
Deoxyribonucleic Acid
DQN:
Deep Q Network
DSP:
Digital Service Providers
DSS:
Decision Support Systems
DTI:
Diffusion Tensor Imaging
EMA:
Ecole des Mines d’Alès
ENS:
Enteric Nervous System
EOC:
Entrepreneurial Organizational Culture
EU:
European Union
GA:
Genetic Algorithms
GDPR:
General Data Protection Regulation
GMO:
Genetically Modified Organisms
GPU:
Graphics Processing Unit
HACCP:
Hazard Analysis Critical Control Point
ICT:
Information and Communication Technology
IOE:
Internet of Everything
IOT:
Internet of Things
IPCC:
Intergovernmental Panel on Climate Change
IT:
Information Technology
LAR:
Lethal Autonomous Robots
LAW:
Lethal Autonomous Weapons
MAS:
Multi-agent Systems
MFG:
Mean Field Games
MID:
Mobile Internet Device
MMS:
Multimedia Messaging Service
MRi:
Magnetic Resonance Imaging
NGO:
Non-governmental Organization
NLDS:
Nonlinear Dynamic Systems
OR:
Operations Research
P2P:
Peer to Peer
PC:
Personal Computer
PLC:
Product Lifecycle
PLM:
Product Lifecycle Management
PLOOT:
Plant Layout Optimization
R&D:
Research and Development
RFID:
Radio Frequency Identification
SIC:
Sensitivity to Initial Conditions
SMS:
Short Message Service
VFDCS:
Virtual Factory Distributed Control System
VPN:
Virtual Private Networks
WAN:
Wide Area Network
WIP:
Work in Process
WTO:
World Trade Organization
WTS:
Web to Store
WTVS:
Web to Virtual Store
WWW:
World Wide Web

Introduction

In this introduction, we recall some theory and practices introduced in Volume 1 [MAS 17a]. The objective is to have a common understanding about these practices either in the enterprises or in the organizations leading to the corporate culture specific to the various populations in some different countries.

Furthermore, we may find some weaknesses and shortcomings that we will try to refine or enhance in the second volume, in order to better face the new challenges of our environment.

I.1. Main principles and definitions used in Volume 1

The first book (Volume 1 [MAS 17a]) is dedicated to the conventional approach of ethics, as developed by the ancient Greeks: due to our rationality, we keep looking for items, facts, approaches, causes and implementations that govern the design and governance of a new business world.

We have focused on the operationalization of business ethics either in the Rotary or in industry and organizations. To summarize our approach and to avoid any misunderstanding, in the future, we will consider the following concepts.

  • – Ethics: ethics is part of the philosophy related to the meaning of all the aspects of human behavior. Theoretical ethics considered in the book is a part of what is called normative ethics (based on the notions going from right to wrong). It is supremely intellectual and refers to personal consciousness, as a branch of philosophy, rational in nature. It applies to any human population behavior.

As often recalled, it is an alternative each time no laws, no rules and procedures are available. However, it is of help when developing codes of conducts, rules and principles (norms) by which executives and others in positions of responsibility will judge and guide meaningful decision-making.

  • – Business ethics: business ethics (BE) is also called corporate ethics or professional ethics. It is a subset of ethics, but that used most often in the usual fields of activities.

BE covers the ethical and moral principles and problems that arise in a business environment. It is expressed through written and unwritten codes of principles and values: it governs decisions and actions within an organization. In most cases, BE makes the difference between right and wrong and choosing to do what is right according to the consciousness of the decision maker.

To be more precise and to make it easier to understand BE, we will provide a rule that we have applied across the two volumes: according to the level of the structure to be considered, we denote personal ethics (the kind of ethics used on a microscale such as very small SME, entrepreneurship, small team work, etc.), professional ethics (on an intermediate scale such as a production unit, etc.), and corporate ethics (on a macroscale such as a large company, etc.). All three levels are intricately related as in a fractal structure [MAS 06].

I.1.1. Comment: the different kinds of ethics

When specialists or philosophers try to classify ethics, they generally use a qualitative clustering, based on psychological, mental, or philosophical variables. Therefore, when analyzing the available documentation, in most case studies, one considers three or four different types of ethics [YAN 14].

Here, as an example, we will consider four main ethical segmentations based on individualism, utilitarianism, Kantianism or virtues, relevant to an action or decision that can be seen as ethical or unethical:

  1. 1) Individualism: individualism states that the main goal of a business is to maximize profit for a part or all of the stakeholders….or customers. The objective is to act in order to maximize a profit. In doing so, the executive only chooses to keep the cheaper and more efficient solutions to boost some profits. This is what happens, for example, with big department stores. The damages can be significant as they can harm the producers and providers, and develop non-sustainable practices. Ultimately, this a non-ethical behavior.
  2. 2) Utilitarianism: utilitarianism’s main intent is to make everyone happy. Here specialists consider the societal environments that are developing in the area of hedonism and eudemonism. This was developed in Business Ethics Volume 1, but also in [MAS 15a].

    Utilitarianism theory consists of bringing happiness or justice to everyone and acts in the interest of the overall good. When doing so, people put their cooperation in jeopardy, but are trying to make the best from a bad situation.

  3. 3) Kantianism: Kantianism is based on making rational decisions and allowing others to do the same for themselves. There is no lying or deceit of any kind or the use of people without their rational consent; also, people must act from a sense of duty in order to be sure to go the right way. This consists of treating the situation as a mere means but rather globally and always as an end. This is seen as a non-ethical approach, with regard to Kantian theory, when the people need to be given the necessary knowledge to act only on their own rational being. So deviances, in the behaviors can be observed, if the consequences of actions that make a decision right or wrong are not evaluated. It is also non-ethical, from Kant’s perspective, when a decision process, is conducted against, or in a clear violation for, the motive and consciousness of the decision maker.
  4. 4) Virtue theory: virtue theory focuses on four main characteristics: courage, honesty, self-control and fairness. (We have great similarities with the cardinal virtues as defined by Plato: courage, justice, prudence and temperance.) Therefore, generally speaking, a business must act while keeping these characteristics in mind. They must be willing to take a stand for the right ideas and actions.

Virtue theorists recommend being honest in the mutual agreements and relationships with both employees and customers. Also, people must work hard, produce quality, have good ideas and should be fair in their practices. Finally, people are required to be courageous in their actions they merely conform to the nominal security.

For the sake of simplicity, in our book we did not consider such philosophical classifications. Several times we said it was necessary to use our best judgment according to our consciousness considering the following three factors: lack of skills, ignorance and greed. It is a kind of “social” ethics that causes the death of a civilization, or any type of organization, and inevitably leads to exclusivity. In the framework of the Rotary, or even in social networking or businesses, it may cover most of the encountered situations.

I.1.2. Objectives of this book

Volume 1 presented an overview of what is happening in the working world. Theory, practice and current recommendations were developed through examples issued from the Rotary or industrial companies.

In it we spoke primarily of our experience in ethics and BE. We described some notions of complexity and evolution, and we could better understand why and how ethics is becoming essential for the sustainability of our systems.

Moreover, we saw how BE can be implemented in current enterprises according to a corporate and societal culture, the geographical context, etc. Thus, in this book, we are both in the present and in the short-term horizon.

BE is linked to system complexity and evolution theory. In its more mundane context, BE expresses the fact that responsible people and executives are afraid of losing control of complex phenomena. It is associated with the need to preserve a situation in the face of apparently irreversible changes. This is the reason why “integration” of BE becomes so important.

Also, concerning the intrinsic system complexity and the growing complexity of nature: we stated in this book that simplexification was necessary to manage, monitor and control complex systems. I will add that simplexification enables us to understand complexity. Indeed, as often said in the Advanced Technology Group, within IBM EMEA, the simple modeling of a complex system is able to generate 50% of the solution about a given problem, while re-engineering provides the remaining part of the solution: everything starts with an organization, everything ends with another.

In this book, some people will find that a lot of things are wrong. This may be true, but some of them will be useful: it is a positive statement, since the whole content is not just a survey and review of conventional and various integrated processes.

Finally, concerning learning principles and the need for diversity developed in the book, we will recall two points:

  • – it is only the one doing nothing who is never wrong;
  • – in a complex situation, we do not learn efficiently if we are simply trying not to commit any error.

I.2. Main changes and trends in ethics: toward new ways of thinking

I.2.1. Paradigm changes

In this book, we consider that the world is changing. We are living in a very dynamic environment following Moore’s Law. The future will again impose a paradigm shift.

This is mainly related to the new context, with the impact of new technologies, advanced sciences and societal evolution. Thus, we will talk about the extension of concepts related to the dissemination and intrusive impact of the advanced sciences.

Indeed, ethics (BE) will now manifest itself along several directions:

The new technologies considered and described in Chapter 1 are related to the general concept of NBIC. NBIC refer to Nanotechnologies, Biotechnologies, Information technologies and Cognitive sciences.

Thus, it will here be very important to describe this new context, in order:

  • – To anticipate the emergence of any improvement that affects human performance and sustainability. More specifically, this concern is related to robotics and the development of artificial Intelligence (the role and influence of humankind is both enlarged by and subject to transhumanism, but all of this can come at a loss).
  • – To see how the business and human environment evolves: where are we going? What are the benefits for human beings?
  • – To better understand the relationships we will have between ethics and artificial intelligence, in terms of task optimization, transhumanism, Asimov, etc. (Chapter 2).
  • – To better understand the relationships we will have between ethics and logistics, transportation, the shared economy, and new work organization (Chapter 3), including uberization of the business (the economy of sharing) with the development of new ways of consuming products and services.
  • – To better understand the relationships we will have between ethics and social networks, the sharing of ideas, the emergence of new needs and innovation, the new working modes based on cooperation and collaboration (Chapter 4). More generally, social networking based on the emergence of new patterns and orders will produce the development of new business models which we may suffer without being able to control.
  • – The handling of big data and cloud computing inevitably leads to data breaches, glitches and data hacking that lead to loss of control in large databases and to the generation of the whistleblowing effect associated with risk and alarms management (Chapter 5).
  • – Finally, in the same way, the world becomes spiritual: relations to virtue (and religions) raise new problems concerning the evolution and adaptation of BE; this will be addressed in the last chapter of Volume 2.

This is consistent with the following results concerning a review of the main challenges involved in sustainable (then ethical) systems.

I.2.2. Global challenges of ethics in advanced sciences

“The 15 Global Challenges” report, updated annually, is a good introduction to the key issues of the early 21st Century in professional areas and vocational services [MAR 16].

image

Figure I.1. Interconnected challenges Network

In Figure I.1, the last challenge (Global Ethics, #15) is in fact the most important one. Here, ethics is a comprehensive concept, covering, influencing, or relating to the whole word. As usual, the whole word is considered as a set of elements closely interconnected through telecommunications networks, and as being interdependent economically, technically, socially, and politically. The description of the above figure, with a range of views and actions to address each issue, enriched with regional views and progress assessments have been updated each year since 1996 and published in an annual status report [MAR 16]

In “The 15 Global Challenges”, a framework to assess the global and local prospects for humanity is provided. We can briefly describe these 15 challenges through a set of questions as follows:

  1. 1) How can sustainable development be achieved for all while addressing global climate change?
  2. 2) How can everyone have sufficient clean water without conflict?
  3. 3) How can population growth and resources be brought into balance?
  4. 4) How can genuine democracy emerge from authoritarian regimes?
  5. 5) How can policymaking be made more sensitive to global long-term perspectives?
  6. 6) How can the global convergence of information and communication technology work for everyone?
  7. 7) How can ethical market economies be encouraged to help reduce the gap between rich and poor?
  8. 8) How can the threat of new and reemerging diseases and pathogens be reduced?
  9. 9) How can the capacity to decide be improved as the nature of work and institutions change?
  10. 10) How can shared values and new security strategies reduce ethnic conflicts, terrorism and the use of weapons of mass destruction?
  11. 11) How can the changing status of women help improve the human condition?
  12. 12) How can transnational organized crime networks be stopped from becoming more powerful and sophisticated global enterprises?
  13. 13) How can growing energy demands be met safely and efficiently?
  14. 14) How can scientific and technological breakthroughs be accelerated to improve the human condition?
  15. 15) How can ethical considerations become more routinely incorporated into global decisions?

The challenges studied and covered in Volume 1 are those included between 1 and 11.

In Volume 2, we will address the challenges 12, up to 15.

Whatever the volume considered, and considering the complexity theory, we can say that all the challenges are interdependent: an improvement in one makes it easier to address others; in the same way, the deterioration in one makes it harder to address others. No challenge is more important than the other: they are transnational in nature and trans-institutional in solution. They cannot be addressed by any executive or institution acting alone. The best fitted or balanced solution is the result of a consensus obtained through auctions or game theory approaches.

I.2.3. An iterative process

The development of new concepts of ethics is the result of several steps and feedback loops in an evolutive process. In the case of the impact and influence of advances and progress in our society, we could think about the following graph.

image

Figure I.2. Main Interacting factors involved in the BE evolution

In this graph (Pierre Massotte), the regulation is not coming from the legal or moral laws, but from “mother nature” which is guided by a whole sustainability relevant to the code types that underpin evolution in the nature [MAS 15a].

In Volume 2, BE should draw our inspiration from another world. It is a type of perspective, concept, advice and recommendation that we will detail and integrate in order to develop a more global and realistic paradigm leading to the “whole ethics”.

Therefore, the “whole ethics” concept will become a more consistent concept.

I.3. Global ethics

According to [CAR 02] and Figure I.1 related to the 15 challenges of ethics, the final objective is to obtain a “global ethics” within a full sustainable environment.

image

Figure I.3. One world: the ethics of globalization [CAR 02]

“Many people have written about the economic meaning of globalization”; in his book, ‘One World: The Ethics of Globalization’, Peter Singer [CAR 02], explains its moral meaning. The world has been fully transformed in recent years by phenomena affecting us all: digitization and globalization.

Today, national borders have less meaning regarding issues of trade, environment and health. Associated with the most important technological advances, they left us with a legacy of connectedness that we cannot ignore since it surrounds us.

Globalization has changed the way societies work and the way individuals think and interact with one another. In such a world, what do we ethically and morally owe to our fellow human beings? This question is of key importance. However, we will not go so far: we will just try to anticipate what is going on, what possible impacts we may have on the human species level, and then we will try to deduce some BECC.

As technologies, advanced sciences, society evolution and globalization move forward, we may ask the following question: how can we govern the ethics of nations and of individuals? How will BECC evolve in all companies? Since we are mainly involved in “applied ethics”, as described above (in the different types of ethics), we will say that what is important is to stick with our values and morality that have been referred to, in many countries, as the Judeo-Christian inheritance in Europe, for instance.

A person who is able to examine important questions with integrity, rigor, originality, with his own emotions and consciousness, can be described as intellectually astute, morally serious and ethical.

As we can see, we are far from philosophical considerations; we are just trying to be responsive, efficient and effective, and… preparing the big move of ethics.