Details

Practice Development Workbook for Nursing, Health and Social Care Teams


Practice Development Workbook for Nursing, Health and Social Care Teams


1. Aufl.

von: Jan Dewing, Brendan McCormack, Angie Titchen

35,99 €

Verlag: Wiley-Blackwell
Format: EPUB
Veröffentl.: 15.04.2014
ISBN/EAN: 9781118676752
Sprache: englisch
Anzahl Seiten: 256

DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.

Beschreibungen

<p>If you’re looking to develop and improve your nursing, health or social care practice, either individually or as part of a team, the <i>Practice Development Workbook for Nursing, Health and Social Care Teams</i> offers a wide-ranging selection of activities, tools and resources covering vital aspects of practice development.  Written as a companion volume to the latest edition of the best-selling <i>Practice Development in Nursing and Healthcare,</i> this new resource grounds practice development in day-to-day nursing and health and social care through accessible, informative learning activities.  It also focuses on practical ways in which teams can make their workplace cultures more effective and person-centred, and enables practitioners to empower themselves to make compassionate care a fundamental part of effective health and social care systems.</p> <p>Key features:</p> <ul> <li>Offers a full range of resources and tools to support all stages of learning and development towards person-centred practice, including learning activities, templates, posters, tips and hints, information sheets, and checklists.</li> <li>Includes practical advice for teams to involve patients, clients and residents in the transformation of workplace cultures and bringing about sustainable change</li> <li>Perfect for use both by individuals or by those working in group settings</li> <li>Presents informative and accessible information through activities and key learning points rather than just theory</li> <li>Fully linked to <i>Practice Development in Nursing and Healthcare,</i> second edition, but can also be used as a stand-alone resource</li> <li>Includes access to a companion website featuring even more tools and resources, including: sample Powerpoint presentations, worksheets and reflection tools, questionnaires and checklists, evaluation tools, as well as a bonus chapter on 'Sharing and Celebrating'</li> </ul>
<p><i>Preface ix</i></p> <p><i>About the companion website xi</i></p> <p><b>1 Introduction: Getting the best out of this resource 1</b></p> <p>Introduction 1</p> <p>This resource matters because 4</p> <p>Who is it for? 5</p> <p>How can this resource be used in your workplace? 7</p> <p>What is practice development? 9</p> <p>The principles of practice development work 11</p> <p>The person-centred practice framework 12</p> <p>Useful websites and resources 14</p> <p><b>2 Knowing and demonstrating values and beliefs about person-centred care 17</b></p> <p>Introduction 17</p> <p>Reflection on my own values and beliefs about the care/services I give or receive 20</p> <p>Going for a reflective walk on your own or with someone else 21</p> <p>Values and beliefs of the care setting 23</p> <p>Leaders’ values and beliefs 25</p> <p>Sheet 2.1: Worksheet for recording learning activities with a buddy: Values and beliefs about . . . . . . . . . . . . care 27</p> <p>Sheet 2.2: Discussion groups 28</p> <p>Discussion trigger 2.1: Short videos 30</p> <p>Quick evaluation to raise profile of values and beliefs in the care home (available on companion website)</p> <p>Invitation and information sheet for patients/residents, families and care staff for the values and beliefs clarification activity (available on companion website)</p> <p>Discussion trigger 2.2: Posters (available on companion website)</p> <p>Discussion trigger 2.3: Factsheets (available on companion website)</p> <p>Discussion trigger 2.4: Scenarios (available on companion website)</p> <p>Discussion trigger 2.5: Scenarios created by sensory walkabouts (available on companion website)</p> <p>Discussion trigger 2.6: Accessing group/team values and beliefs through emotional triggers (available on companion website)</p> <p>Sheet 2.3: Handout: How to feature values and beliefs in your work around the care setting/care home 32</p> <p>Sheet 2.4: Values and beliefs template 33</p> <p>Sheet 2.5: Values and beliefs clarification activity: A facilitator’s guide (This section also includes materials that are on the companion website) 34<br /> <br /> Sheet 2.6: Instruction sheet for patients/residents, families and care staff for the values and beliefs clarification activity 38</p> <p><b>3 Developing a shared vision for person-centred care 39</b></p> <p>Introduction 39</p> <p>Guide: Setting up a practice development coordinating group for visioning activities 43</p> <p>Sheet 3.1: Templates for group meeting agendas and notes 44</p> <p>Sheet 3.2: Group relaxation activity (available on companion website) 45</p> <p>Sheet 3.3: Creative methods for developing a shared vision: Programme of three workshops (you decide which one you might do) 45</p> <p>Sheet 3.4: Workshop guidance: Visualisation through painting and/or collage 46</p> <p>Sheet 3.5: Workshop guidance: Creating and sharing personal visions 48</p> <p>Sheet 3.6: Workshop guidance: Vision statement development 50</p> <p>Sheet 3.7: Guide: Visioning with a virtual group 51</p> <p>Sheet 3.8: Questionnaire: Developing a shared vision for person-centred care at . . . 52</p> <p>Sheet 3.9: Visioning the practice development processes and developing ground rules (one-to-one) 53</p> <p>Sheet 3.10: Visioning the practice development processes and developing ground rules (small informal group) 55</p> <p>Sheet 3.11: Workshop guidance: Visioning the practice development processes and developing ground rules 57</p> <p>Sheet 3.12: What do we do next? 58</p> <p>Useful websites and resources 59</p> <p><b>4 Introduction to measuring progress and evaluation 60</b></p> <p>Introduction: Why measuring and evaluation is important 60</p> <p>Workshop guidance: Current evaluation methods within your organisation 63</p> <p>Trigger for group discussion: What are ‘metrics’ and how do we measure person-centred care? 65</p> <p>Trigger for group discussion: Practice development principles for measuring and evaluation 66</p> <p>Learning activity for teams: Evaluating care plans 67</p> <p>Learning activity for teams: Evaluating your respect for dignity, privacy and the control people have in your service 70</p> <p>Learning activity for teams: Cats, skirts, handbags and lipstick 73</p> <p>‘At a Glance’: Summary plan for personalised care (available on companion website)</p> <p>Learning activity for staff who serve food & drink: Evaluating the service you offer 74</p> <p>Learning activity for housekeepers: Evaluating the cleaning, housekeeping or repair service you offer 76</p> <p>Learning activity for team or home managers and those with an interest in learning and practice development: Evaluating the learning support systems for care teams 79</p> <p>Guide: Reflection tools 82<br /> <br /> Reflection tools and examples (available on companion website)</p> <p>Getting the commitment of stakeholders 84</p> <p>Template for developing a communication plan with stakeholders 85</p> <p>Guide: Setting up and sustaining a practice development coordinating group 86</p> <p>Examples of session plans (available on companion website) Developing a common vision about our roles (available on companion website) Claims, Concerns and Issues: An evaluation tool for working with stakeholders 87</p> <p>A template for stakeholders’ views: Claims, Concerns and Issues 88</p> <p>An example of Claims, Concerns and Issues (1) 89</p> <p>An example of Claims, Concerns and Issues (2) 90</p> <p>Guide: Facilitating Claims, Concerns and Issues 91</p> <p><b>5 Getting started together: Measuring and evaluating where we are now 93</b></p> <p>Introduction 93</p> <p>Guidance on developing evaluation questions 95</p> <p>SWOT or TOWS tool 96</p> <p>Forcefield analysis 97</p> <p>Gathering evidence in the workplace 98</p> <p>Example of a poster/flyer about gathering evidence (available on companion website)</p> <p>Example of a poster/information sheet about carrying out observations (available on companion website)</p> <p>Example of information sheet for families/decision makers of people for whom process consent might apply (e.g. people with severe cognitive impairment) (available on companion website) Guide: Method and documentation of consent process for individuals with severely impaired capacity (available on companion website)</p> <p>Giving and receiving feedback after evidence has been gathered 100</p> <p>Workplace observations: Walkabout guide 102</p> <p>Workplace observations: In a fixed place 103</p> <p>Workplace observations: Record sheet 104</p> <p>Combined observations: Record sheet for feedback 105</p> <p>Guide: Observations of care 106</p> <p>Guide: Patient/resident/relative narrative interview 106</p> <p>Guide: Conversation with patients/residents with severe cognitive impairment 108</p> <p>Two person-centred assessment tools (available on companion website) Handout: Culture 111</p> <p>Method for facilitating a workshop on workplace culture (available on companion website)</p> <p>Handout: Effective workplace culture 112</p> <p>Useful websites and resources 113</p> <p><b>6 A practice development plan 114</b></p> <p>Introduction 114</p> <p>Pulling it together activity 1: Individual/informal group activity for analysis of evidence (in preparation for action planning) 119</p> <p>Pulling it together workshop 1: Analysis of evidence gathered through observations, narratives and conversations 122</p> <p>Pulling it together workshop 2: Comparing findings and interpretations 124</p> <p>Worksheet for recording learning about person-centred care through practice development activities and workshops (available on companion website)</p> <p>Pulling it together activity 2: Individual/informal group activity for identifying indicators to prioritise action planning 127</p> <p>Pulling it together workshop 3: Identifying indicators and using them to prioritise action planning 129</p> <p>Practice development coordinating group: Roles and responsibilities 132</p> <p>Person-centred practice templates (also available on companion website) 133</p> <p>Evidence summary and action plan for aims and goals based on the person-centred practice framework 134</p> <p>Overview action planning guide 138</p> <p>Overview action planning template (available on companion website)</p> <p>Action point planning sheet (available on companion website)</p> <p>SMART and SMARTER goals 139</p> <p><b>7 Mini-projects: Ongoing and integrated action, evaluation, learning and planning 140</b></p> <p>Introduction 140</p> <p>Examples of mini-projects 143</p> <p>Mini-projects: Guide to structure and processes 145</p> <p>Sheet 7.1: Leading a project/working/action or learning group 148</p> <p>Sheet 7.2: Mini-project action planning template 149</p> <p>Sheet 7.3: Example: Filled in mini-project action planning template 155</p> <p>What do you do with this next? 161</p> <p><b>8 Learning in the workplace 162</b></p> <p>Introduction 162</p> <p><b>Part 1: Creating a person-centred learning environment 167</b></p> <p>Sheet 8.1: A learning culture guide 168</p> <p>A framework for work-based learning (available on companion website)</p> <p>Sheet 8.2: Activity and guidance for managers for creating a person-centred learning environment 171</p> <p>Sheet 8.3: Evaluation and process review of group work and sessions 174</p> <p>Sheet 8.4: Giving and receiving feedback handout 176</p> <p>Indicators of effective feedback (available on companion website)</p> <p>Indicators of ineffective feedback (available on companion website)</p> <p><b>Part 2: Active learning 178</b></p> <p>Enabling questions 179</p> <p>Activity 8.1: The 15 minute reflection space 181</p> <p>Activity 8.2: Practising the use of open enabling questions in active learning 182</p> <p>Sheet 8.5: Preparation for activities 3–6 184</p> <p>Activity 8.3: Reflection on ‘self as active learner’ 185</p> <p>Activity 8.4: Types/modes of reflection: The way you tend to reflect (available on companion website)</p> <p>Activity 8.5: Positive incident accounts 186</p> <p>Activity 8.6: Problem-solving tool (available on companion website)</p> <p>Sheet 8.6: Worksheet for recording learning and action points 187</p> <p>Sheet 8.7: Process evaluation: Listening critically to other peoples’ work 188</p> <p>Sheet 8.8: Process evaluation record: Listening skills 189</p> <p>Sheet 8.9: Process evaluation record: What I said 190</p> <p>Sheet 8.10: Active learning evaluation 191</p> <p><b>Part 3: Learning supervision 192</b></p> <p>Induction programmes, preceptorship, mentorship, coaching and work-based learning facilitation 193</p> <p>Guide for work-based facilitators: Foundation Degrees (available on companion website)</p> <p>Clinical or professional supervision for the future 195</p> <p>Summary of learning in the workplace 195</p> <p>Useful websites 196</p> <p>Sharing and celebrating</p> <p><b>9 What if . . . ? When things don’t go so well 199</b></p> <p>Introduction 199</p> <p>Frequently asked questions 201</p> <p>Most common challenges 207</p> <p>Identifying why things are not going well 212</p> <p>Sheet 9.1: Material from other chapters in this resource that can be used for addressing things that don’t go well 213</p> <p>Activity 9.1: Acknowledging our own part in what didn’t go well 215</p> <p>Activity 9.2: Helping each other learn from what didn’t go well and work out what to do about it 216</p> <p>Activity 9.3: Acknowledging, in the working day, when things don’t go well and affirming plans to change 221</p> <p>10 Practice development as a continuous process 223</p> <p>Introduction 223</p> <p>Activity 10.1: Look after yourself and your health 224</p> <p>Activity 10.2: Keeping it fresh everyday 225</p> <p>Guidance: Keeping practice development fresh 226</p> <p>Examples: The art of re-invention 227</p> <p>Activity 10.3: The art of re-invention 227</p> <p>Linking to new policy agendas 229</p> <p>Useful websites and resources 230</p> <p>References 231</p> <p>Index 233</p>
<p><b>Jan Dewing </b>is Head of Person-centred Research and Practice Development at East Sussex Healthcare NHS Trust, Eastbourne, UK; Co-Director, Centre for Practice Development (including Lead for Kent Sussex Surrey, Dementia Care Innovation Hub), Canterbury Christchurch University, Canterbury, UK; Visiting Professor, Person-centred Practice Research Centre, University of Ulster, Ulster, Northern Ireland; Visiting Professor, School of Nursing & Midwifery University of Wollongong, Wollongong NSW, Australia.</p> <p><b>Brendan McCormack</b> is Director of the Institute of Nursing and Health Research, and Head of the Person-centred Practice Research Centre, University of Ulster, Ulster, Northern Ireland; Professor II, Buskerud University College, Drammen, Norway; Adjunct Professor of Nursing, University of Technology, Sydney, Australia; Visiting Professor, School of Medicine & Dentistry, University of Aberdeen, Aberdeen, Scotland.</p> <p><b>Angie Titchen</b> is Independent Practice Development Consultant, Principal Investigator at the Knowledge Centre for Evidence-Based Practice, Fontys University of Applied Sciences, Eindhoven, The Netherlands; Visiting Professor, University of Ulster, Ulster, Northern Ireland; Adjunct Professor, Charles Sturt University, Bathurst NSW, Australia; Associate Fellow, University of Warwick, Warwick, UK.</p>
<p>If you’re looking to develop and improve your nursing, health or social care practice, either individually or as part of a team, the <i>Practice Development Workbook for Nursing, Health and Social Care Teams</i> offers a wide-ranging selection of activities, tools and resources covering vital aspects of practice development.  Written as a companion volume to the latest edition of the best-selling <i>Practice Development in Nursing and Healthcare,</i> this new resource grounds practice development in day-to-day nursing and health and social care through accessible, informative learning activities.  It also focuses on practical ways in which teams can make their workplace cultures more effective and person-centred, and enables practitioners to empower themselves to make compassionate care a fundamental part of effective health and social care systems.</p> <p>Key features:</p> <ul> <li>Offers a full range of resources and tools to support all stages of learning and development towards person-centred practice</li> <li>Includes practical advice for teams to involve patients, clients and residents in the transformation of workplace cultures and bringing about sustainable change</li> <li>Perfect for use both by individuals or by those working in group settings</li> <li>Presents informative and accessible information through activities and key learning points rather than just theory</li> <li>Fully linked to <i>Practice Development in Nursing and Healthcare,</i> second edition, but can also be used as a stand-alone resource</li> </ul> <br /> <p><b>Companion website</b></p> <p>Includes a companion website at:</p> <p><b>www.wiley.com/go/practicedevelopment/workbook</b></p> <p>The website includes valuable material for you to print out and use:</p> <ul> <li>Evaluation tools</li> <li>Questionnaires and checklists</li> <li>Worksheets and reflection tools</li> <li>Sample presentations in PowerPoint format</li> <li>A bonus online chapter on sharing and celebrating</li> </ul> <p>The website material supplements, and is organised around, the chapters in the workbook.</p>

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