Details
Power Questions to Build Clients for Life
Nine Strategies for Success1. Aufl.
5,99 € |
|
Verlag: | Wiley |
Format: | |
Veröffentl.: | 12.04.2013 |
ISBN/EAN: | 9781118657157 |
Sprache: | englisch |
Anzahl Seiten: | 64 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
<p><b>Use the power of questions to deepen and grow your client relationships</b></p> <p>The right question can shift a conversation from the analytical to the emotional, from the details to the big picture, and from the past to the future. The result? Deeper client knowledge, more intimate relationships, and a clear understanding of how you can add more value. <i>Power Questions to Build Clients for Life</i> shows how to use strategic questions to implement nine essential clients-for-life strategies. You’ll learn:</p> <ul> <li>How to select the right clients to begin with</li> <li>Growth strategies to broaden your relationships</li> <li>Techniques for building personal relationships with your clients</li> <li>Powerful questions to help you connect in the C-Suite</li> <li>Ten questions you must ask your clients every year in order to assess your relationship health</li> </ul> <p><i>Power Questions to Build Clients for Life</i> gives you both the strategies and the key questions to develop trusted partnerships with your most important clients.</p>
Chapter 1 You Can Build Big Relationships with Little Questions 1 <p>Chapter 2 The Secret to Building Clients for Life 3</p> <p>Chapter 3 Strategy One: Pick the Right Clients 5</p> <p>Chapter 4 Strategy Two: Invest to Grow 9</p> <p>Chapter 5 Strategy Three: Get to Know Your Clients as People 15</p> <p>Chapter 6 Strategy Four: Build Relationships at the Top 17</p> <p>Chapter 7 Strategy Five: Engage in Client Account Planning 21</p> <p>Chapter 8 Strategy Six: Use a Crisis to Deepen Your Relationship 23</p> <p>Chapter 9 Strategy Seven: Add More Value 27</p> <p>Chapter 10 Strategy Eight: Multiply Your Relationships 31</p> <p>Chapter 11 Strategy Nine: Assess Your Relationship Health 35</p> <p>Chapter 12 Four Questions for You 39</p> <p>Excerpt from Power Questions</p> <p>About the Author 41</p>
<p><b>Andrew Sobel (Santa Fe, NM and New York, NY; www.andrewsobel.com)</b><b> </b>is the leading authority on client relationships and the skills and strategies required to earn enduring client loyalty. His books include the bestselling <i>Power Questions</i> (Wiley, with Jerold Panas), as well as the award-winning <i>All for One</i> (Wiley) and the bestselling <i>Clients for Life</i>. He has been featured in the <i>Harvard Business Review</i>, the <i>New York Times</i>, and <i>USA Today</i>. Andrew helps companies and individuals build their clients for life. Visit www.AndrewSobel.com.</p>
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