Details

Acknowledgments. <p>Introduction.</p> <p><b>1. The New Rules of Communication.</b></p> <p>Body Language.</p> <p>Child-Rearing Practices.</p> <p>Classroom Behavior.</p> <p>Clothing and Jewelry.</p> <p>Colors.</p> <p>Foodways.</p> <p>Gifts.</p> <p>Health Practices.</p> <p>Holidays.</p> <p>Luck and Supernatural Forces.</p> <p>Male/Female Relations and Gender Issues.</p> <p>Miscellany.</p> <p>Prejudice.</p> <p>Time.</p> <p>Verbal Expressions.</p> <p><b>2. Clearing Cultural Confusions.</b></p> <p>A Quick Reference Guide.</p> <p>Map.</p> <p>Africans.</p> <p>Asians.</p> <p>South Asians.</p> <p>Southeast Asians.</p> <p>The Balkans.</p> <p>Independent Members of the Former USSR.</p> <p>Middle Easterners.</p> <p>Bibliography.</p> <p>Index.</p>

<p><b>NORINE DRESSER</b> is a professional consultant, speaker, folklorist, and educator. From 1993 to 2001, she wrote the award-winning “Multicultural Manners” column for the <i>Los Angeles Times</i>. Dresser has been interviewed on the Voice of America and numerous other radio and TV shows.</p>

<p><b>Your friend’s mother-in-law is visiting from Korea. When greeting her, do you bow, shake hands, or kiss her on both cheeks? </p> <p> The meeting with his international customers is going well for the corporate president—until he gives the thumbs-up sign. Why? <p> You welcome your new neighbors with a bouquet of your prizewinning daffodils. Yet your beautiful yellow blossoms are met with looks of shock and horror. Why? </b> <p>Discover the answers in this incisive, award-winning guide to etiquette, now thoroughly revised to reflect today’s truly multicultural society. Both highly informative and entertaining, <i>Multicultural Manners</i> gives you the understanding you need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. <p>The book features completely updated etiquette guidelines with special emphasis on post–September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. You’ll discover: <ul><li>The dos and don’ts of successful business and social interaction with people from different cultures</li> <li>Appropriate etiquette regarding body language, food, child rearing, clothing, word choices, colors, entertaining, romance, and gift giving</li> <li>Detailed tips on avoiding embarrassment at work, in the classroom, in health care settings, on business trips, at meals, at weddings, at funerals, and on vacations and holidays </li> <li>Amusing firsthand accounts of cultural gaffes that illustrate how miscues happen—and how to avoid them</li> <li>A breakdown of customs, religions, languages, and ethnicities for seventy different countries</li></ul>

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