Details

<p>List of Tables, Figures, and Exhibits xiii</p> <p>Foreword xvii<br /> <i>Allan H. Church and Janine Waclawski</i></p> <p>Preface and Acknowledgments xxi<br /> <i>Bernardo M. Ferdman and Barbara R. Deane</i></p> <p>The Editors xxxiii</p> <p>The Authors xxxv</p> <p><b>Part One: Frameworks for Understanding Inclusion 1</b></p> <p>1 The Practice of Inclusion in Diverse Organizations: Toward a Systemic and Inclusive Framework 3<br /> <i>Bernardo M. Ferdman</i></p> <p>2 Communicating About Diversity and Inclusion 55<br /> <i>V. Robert Hayles</i></p> <p><b>Part Two: Individual and Interpersonal Perspectives and Practices 91</b></p> <p>3 Creating Inclusion for Oneself: Knowing, Accepting, and Expressing One’s Whole Self at Work 93<br /> <i>Bernardo M. Ferdman and Laura Morgan Roberts</i></p> <p>4 Strengthening Interpersonal Awareness and Fostering Relational Eloquence 128<br /> <i>Ilene C. Wasserman</i></p> <p>5 Intercultural Competence: Vital Perspectives for Diversity and Inclusion 155<br /> <i>Janet M. Bennett</i></p> <p>6 The Work of Inclusive Leadership: Fostering Authentic Relationships, Modeling Courage and Humility 177<br /> <i>Plácida V. Gallegos</i></p> <p><b>Part Three: Organizational and Societal Perspectives and Practices 203</b></p> <p>7 From Diversity to Inclusion: An Inclusion Equation 205<br /> <i>Mary-Frances Winters</i></p> <p>8 Inclusive Human Resource Management: Best Practices and the Changing Role of Human Resources 229<br /> <i>Lynn R. Offermann and Tessa E. Basford</i></p> <p>9 Inclusive Organization Development: An Integration of Two Disciplines 260<br /> <i>Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, and Michael D. Tuller</i></p> <p>10 The Development of Inclusive Leadership Practice and Processes 296<br /> <i>Lize Booysen</i></p> <p>11 Creating Inclusive Climates in Diverse Organizations 330<br /> <i>Lisa H. Nishii and Robert E. Rich</i></p> <p>12 Models of Global Diversity Management 364<br /> <i>Karsten Jonsen and Mustafa Özbilgin</i></p> <p>13 Fostering Inclusion from the Inside Out to Create an Inclusive Workplace: Corporate and Organizational Efforts in the Community and the Global Society 391<br /> <i>Michàlle E. Mor Barak and Preeya Daya</i></p> <p><b>Part Four: Key Application Issues and Domains 413</b></p> <p>14 Global Benchmarks for Diversity and Inclusion 415<br /> <i>Julie O’Mara</i></p> <p>15 The Chief Diversity Offi cer’s View of the Diversity and Inclusion Journey at Weyerhaeuser 431<br /> <i>Effenus Henderson</i></p> <p>16 Creating Diverse and Inclusive Colleges and Universities 451<br /> <i>Kumea Shorter-Gooden</i></p> <p>17 Fostering Inclusion from the Outside In: Engaging Diverse Citizens in Dialogue and Decision Making 482<br /> <i>Carolyn J. Lukensmeyer, Margaret Yao, and Theo Brown</i></p> <p>18 Building a Culture of Inclusion: The Case of UNAIDS 506<br /> <i>Alan Richter</i></p> <p>19 Inclusion at Societal Fault Lines: Aboriginal Peoples of Australia 520<br /> <i>Charmine E. J. Härtel, Dennis Appo, and Bill Hart</i></p> <p><b>Part Five: Moving Forward 547</b></p> <p>20 Inclusion as a Transformational Diversity and Business Strategy 549<br /> <i>Michael L. Wheeler</i></p> <p>21 An I/O Psychologist’s Perspective on Diversity and Inclusion in the Workplace 564<br /> <i>Angelo S. DeNisi</i></p> <p>22 Inclusion: Old Wine in New Bottles? 580<br /> <i>Stella M. Nkomo</i></p> <p>23 Practicing Inclusion: Looking Back and Looking Ahead 593<br /> <i>Bernardo M. Ferdman and Barbara R. Deane</i></p> <p>Name Index 601</p> <p>Subject Index 613</p>

<p><b>The Editors</b> <P><b>Bernardo M. Ferdman,</b> Ph.D. (Editor) is professor of organizational psychology at Alliant International University in San Diego and a leadership and organization development consultant. He is a SIOP Fellow and consults, writes, speaks, teaches, and conducts research on diversity and inclusion, multicultural leadership, Latinos & Latinas in the workplace, and bringing one’s whole self to work. <P><b>Barbara R. Deane</b> (Associate Editor) is editor-in-chief for DiversityCentral.com and the Cultural Diversity at Work Archive and vice-president of The GilDeane Group, Inc. She writes, edits, consults, and speaks on diversity and inclusion and cross-cultural business issues. <p>A division of the American Psychological Association and established in 1945, the <b>Society for Industrial and Organizational Psychology </b>(SIOP) is the premier association for professionals charged with enhancing human well-being and performance in organizational and work settings. SIOP has more than 7,000 members.

<p><b><i>Diversity at Work: The Practice of Inclusion</i></b> <p>How can organizations, their leaders, and their people benefit from diversity? The answer, according to this cutting-edge book, is the practice of inclusion. <i>Diversity at Work: The Practice of Inclusion</i> (a volume in SIOP’s Professional Practice Series) presents detailed solutions for the challenge of inclusion—how to fully connect with, engage, and empower people across all types of differences. Its editors and chapter authors—all topic experts ranging from internal and external change agents to academics—effectively translate theories and research on diversity into the applied practice of inclusion. Readers will learn about the critical issues involved in framing, designing, and implementing inclusion initiatives in organizations and supporting individuals to develop competencies for inclusion. The authors’ diverse voices combine to provide an innovative and expansive model of the practice of inclusion and to address its key aspects at the individual, group, and organizational levels. The book, designed to be a hands-on resource, provides case studies and illustrations to show how diversity and inclusion operate in a variety of settings, effectively highlighting the practices needed to benefit from diversity. This comprehensive handbook: <ul><li>Explains how to conceptualize, operationalize, and implement inclusion in organizations.</li> <li>Connects inclusion to multiple dimensions of diversity (including gender, race, ethnicity, nationality, social class, religion, profession, and many others) in integrative ways, incorporating specific and relevant examples.</li> <li>Includes models, illustrations, and cases showing how to apply the principles and practices of inclusion.</li> <li>Addresses international and multicultural perspectives throughout, including many examples.</li> <li>Provides practitioners with key perspectives and tools for thinking about and fostering inclusion in a variety of organizational contexts.</li> <li>Provides HR professionals, industrial-organizational psychologists, D&I practitioners, and those in related fields—as well as anyone interested in enhancing the workplace—with a one-stop resource on the latest knowledge regarding diversity and the practice of inclusion in organizations.</li></ul> <p>This vital resource offers a clear understanding of and a way to navigate the challenges of creating and sustaining inclusion initiatives that truly work.

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