Details

Business Skills All-in-One For Dummies


Business Skills All-in-One For Dummies


UK Edition

von: Kate Burton

19,99 €

Verlag: Wiley
Format: EPUB
Veröffentl.: 03.02.2012
ISBN/EAN: 9781119943730
Sprache: englisch
Anzahl Seiten: 600

DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.

Beschreibungen

<b>Fulfil your workplace potential with this indispensable handbook.</b> <p>Written by a team of experts, <i>Business Skills All-in-One For Dummies</i> is your complete guide to perfecting your communication, management and organizational skills. Inside you'll find simple techniques for improving your performance at work - everything from presentation skills, project management, persuading and influencing people, motivating (yourself and others!), managing your workload, managing a team and much more. No other book offers you this much in one volume. It's like having a whole team of business, communication and management experts sitting on your bookshelf...but much less crowded!</p> <p><b>Inside you'll find 4 books in 1:</b></p> <ul> <li><b>Book I:</b> Communicating Effectively (covering communication, presentations, body language, confidence, persuasion & influence)</li> <li><b>Book II:</b> Building Your Commercial Acumen (covering accounting and budgeting, technology, selling, negotiation)</li> <li><b>Book III:</b> Managing and Leading Others (recruiting, working in teams and groups, dealing with ethics and office politics, coaching, leadership)</li> <li><b>Book IV:</b> Increasing Productivity and Performance (time management, project management, achieving goals, motivation, managing stress, organising time, managing meetings and dealing with emails).</li> </ul>
<b>Introduction 1</b> <p><b>Book I: Communicating Effectively 5</b></p> <p>Chapter 1: Creating Rapport 7</p> <p>Chapter 2: Seeing, Hearing, and Feeling Your Way to Better Communication 21</p> <p>Chapter 3: Pushing the Communication Buttons 35</p> <p>Chapter 4: Exploring Body Language 47</p> <p>Chapter 5: Demonstrating Confi dence in the Workplace 67</p> <p>Chapter 6: Asking the Right Questions and Listening with Intent 87</p> <p>Chapter 7: Gearing Your Approach to Your Audience: Understanding Different Decision-Making Styles 103</p> <p>Chapter 8: Getting Ready to Make a Presentation 127</p> <p>Chapter 9: Using Great Visual Aids in Your Presentations 137</p> <p>Chapter 10: Negotiating Powerfully from the Outset 153</p> <p><b>Book II: Building Your Commercial Acumen 167</b></p> <p>Chapter 1: Get the Right People on Board: Making the Million-Pound Decision 169</p> <p>Chapter 2: Feeling Confident with Accounting and Budgeting 185</p> <p>Chapter 3: Harnessing the Power of Technology 211</p> <p>Chapter 4: The Seven-Step Selling Cycle 221</p> <p>Chapter 5: Easing Into Change 231</p> <p>Chapter 6: Dealing with Risk and Uncertainty in Key Projects 251</p> <p><b>Book III: Managing and Leading Others 271</b></p> <p>Chapter 1: Working Together in Teams and Groups 273</p> <p>Chapter 2: Tapping into Passion and Purpose 285</p> <p>Chapter 3: Tuning into Values 301</p> <p>Chapter 4: Managing Emotional States 311</p> <p>Chapter 5: Strengthening Relationships in Tough Times 323</p> <p>Chapter 6: Dealing with Ethics and Office Politics 339</p> <p>Chapter 7: Coaching through Confl ict 359</p> <p>Chapter 8: Becoming an Engaging Leader 371</p> <p><b>Book IV: Increasing Productivity and Performance 391</b></p> <p>Chapter 1: Leading People to Peak Performance 393</p> <p>Chapter 2: Making Goals Come Alive 407</p> <p>Chapter 3: Being an Expert at Performance Appraisal and Management 421</p> <p>Chapter 4: Project Management: The Key to Achieving Results 437</p> <p>Chapter 5: Looking at Staff Resources on Projects 449</p> <p>Chapter 6: Finding Your Motivation 471</p> <p>Chapter 7: Relax, it's Only Work! Stress in the Workplace 481</p> <p>Chapter 8: Getting Things Done with the Help of Others 501</p> <p>Chapter 9: Perfecting the Art of Delegation 521</p> <p>Chapter 10: Organising Your Time and Your Tasks 529</p> <p>Chapter 11: Making the Most of Meetings 551</p> <p>Chapter 12: Dealing with Your Emails 559</p> <p><b>Index 567</b></p>
<p>Kate Burton runs a successful international coaching practice working with clients such as Hewlett-Packard, Microsoft and KPMG. Kate is co-author of the bestselling Neuro-Linguistic Programming For Dummies, Neuro-Linguistic Programming Workbook For Dummies and Building Self-Confidence For Dummies.</p>
<p>Master the business skills you need to survive and thrive in today's more competitive workplace – in no time!</p> <p>Bringing together the insights and expertise of an all-star team of business professionals, Business Skills All-in-One For Dummies is the quick, easy way to get a handle on the commercial, interpersonal and management skills you need to succeed. You'll find simple techniques for improving every facet of your work performance – from presenting, project management, negotiating and sales, to accounting, budgeting, time management and team building.</p> <ul> <li> <p>Improve the 'soft' skills – fine-tune your communication skills, give powerful presentations, use body language effectively and master the gentle art of persuasion</p> </li> <li> <p>Nail down the 'hard' skills – learn the basics of accounting and budgeting, selling, negotiating and other key commercial skills</p> </li> <li> <p>Boost performance and productivity – learn techniques for time management, project management, staying motivated, beating stress, controlling meetings and more</p> </li> <li> <p>Manage for excellence – quickly master critical management skills, such as staff recruitment, team building, ethical decision making and coaching</p> </li> <li> <p>Get them to follow your lead – discover the secrets of great leadership and learn how to motivate and inspire your people, even through the toughest of times</p> </li> </ul> <p>Open the book and find:</p> <ul> <li> <p>Guidance on team building and project management</p> </li> <li> <p>How to communicate effectively</p> </li> <li> <p>Advice on giving perfect presentations</p> </li> <li> <p>How to negotiate and sell like a pro</p> </li> <li> <p>Useful information on business accounting and budgeting</p> </li> <li> <p>Tips on dealing with stress</p> </li> <li> <p>How to coach others</p> </li> <li> <p>Pointers on becoming an effective leader</p> </li> <li> <p>Great suggestions for increasing productivity and performance</p> </li> </ul> <p>4 BOOKS IN???1</p> <ul> <li> <p>Communicating Effectively</p> </li> <li> <p>Building Your Commercial Acumen</p> </li> <li> <p>Managing and Leading Others</p> </li> <li> <p>Increasing Productivity and Performance</p> </li> </ul>

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