Details
Business Skills All-in-One For Dummies
UK Edition
19,99 € |
|
Verlag: | Wiley |
Format: | |
Veröffentl.: | 26.01.2012 |
ISBN/EAN: | 9781119943723 |
Sprache: | englisch |
Anzahl Seiten: | 600 |
DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.
Beschreibungen
<b>Fulfil your workplace potential with this indispensable handbook.</b> <p>Written by a team of experts, <i>Business Skills All-in-One For Dummies</i> is your complete guide to perfecting your communication, management and organizational skills. Inside you'll find simple techniques for improving your performance at work - everything from presentation skills, project management, persuading and influencing people, motivating (yourself and others!), managing your workload, managing a team and much more. No other book offers you this much in one volume. It's like having a whole team of business, communication and management experts sitting on your bookshelf...but much less crowded!</p> <p><b>Inside you'll find 4 books in 1:</b></p> <ul> <li><b>Book I:</b> Communicating Effectively (covering communication, presentations, body language, confidence, persuasion & influence)</li> <li><b>Book II:</b> Building Your Commercial Acumen (covering accounting and budgeting, technology, selling, negotiation)</li> <li><b>Book III:</b> Managing and Leading Others (recruiting, working in teams and groups, dealing with ethics and office politics, coaching, leadership)</li> <li><b>Book IV:</b> Increasing Productivity and Performance (time management, project management, achieving goals, motivation, managing stress, organising time, managing meetings and dealing with emails).</li> </ul>
<b>Introduction 1</b> <p><b>Book I: Communicating Effectively 5</b></p> <p>Chapter 1: Creating Rapport 7</p> <p>Chapter 2: Seeing, Hearing, and Feeling Your Way to Better Communication 21</p> <p>Chapter 3: Pushing the Communication Buttons 35</p> <p>Chapter 4: Exploring Body Language 47</p> <p>Chapter 5: Demonstrating Confi dence in the Workplace 67</p> <p>Chapter 6: Asking the Right Questions and Listening with Intent 87</p> <p>Chapter 7: Gearing Your Approach to Your Audience: Understanding Different Decision-Making Styles 103</p> <p>Chapter 8: Getting Ready to Make a Presentation 127</p> <p>Chapter 9: Using Great Visual Aids in Your Presentations 137</p> <p>Chapter 10: Negotiating Powerfully from the Outset 153</p> <p><b>Book II: Building Your Commercial Acumen 167</b></p> <p>Chapter 1: Get the Right People on Board: Making the Million-Pound Decision 169</p> <p>Chapter 2: Feeling Confident with Accounting and Budgeting 185</p> <p>Chapter 3: Harnessing the Power of Technology 211</p> <p>Chapter 4: The Seven-Step Selling Cycle 221</p> <p>Chapter 5: Easing Into Change 231</p> <p>Chapter 6: Dealing with Risk and Uncertainty in Key Projects 251</p> <p><b>Book III: Managing and Leading Others 271</b></p> <p>Chapter 1: Working Together in Teams and Groups 273</p> <p>Chapter 2: Tapping into Passion and Purpose 285</p> <p>Chapter 3: Tuning into Values 301</p> <p>Chapter 4: Managing Emotional States 311</p> <p>Chapter 5: Strengthening Relationships in Tough Times 323</p> <p>Chapter 6: Dealing with Ethics and Office Politics 339</p> <p>Chapter 7: Coaching through Confl ict 359</p> <p>Chapter 8: Becoming an Engaging Leader 371</p> <p><b>Book IV: Increasing Productivity and Performance 391</b></p> <p>Chapter 1: Leading People to Peak Performance 393</p> <p>Chapter 2: Making Goals Come Alive 407</p> <p>Chapter 3: Being an Expert at Performance Appraisal and Management 421</p> <p>Chapter 4: Project Management: The Key to Achieving Results 437</p> <p>Chapter 5: Looking at Staff Resources on Projects 449</p> <p>Chapter 6: Finding Your Motivation 471</p> <p>Chapter 7: Relax, it's Only Work! Stress in the Workplace 481</p> <p>Chapter 8: Getting Things Done with the Help of Others 501</p> <p>Chapter 9: Perfecting the Art of Delegation 521</p> <p>Chapter 10: Organising Your Time and Your Tasks 529</p> <p>Chapter 11: Making the Most of Meetings 551</p> <p>Chapter 12: Dealing with Your Emails 559</p> <p><b>Index 567</b></p>
<p>Kate Burton runs a successful international coaching practice working with clients such as Hewlett-Packard, Microsoft and KPMG. Kate is co-author of the bestselling Neuro-Linguistic Programming For Dummies, Neuro-Linguistic Programming Workbook For Dummies and Building Self-Confidence For Dummies.</p>
<p>Master the business skills you need to survive and thrive in today's more competitive workplace in no time!</p> <p>Bringing together the insights and expertise of an all-star team of business professionals, Business Skills All-in-One For Dummies is the quick, easy way to get a handle on the commercial, interpersonal and management skills you need to succeed. You'll find simple techniques for improving every facet of your work performance from presenting, project management, negotiating and sales, to accounting, budgeting, time management and team building.</p> <ul> <li> <p>Improve the 'soft' skills fine-tune your communication skills, give powerful presentations, use body language effectively and master the gentle art of persuasion</p> </li> <li> <p>Nail down the 'hard' skills learn the basics of accounting and budgeting, selling, negotiating and other key commercial skills</p> </li> <li> <p>Boost performance and productivity learn techniques for time management, project management, staying motivated, beating stress, controlling meetings and more</p> </li> <li> <p>Manage for excellence quickly master critical management skills, such as staff recruitment, team building, ethical decision making and coaching</p> </li> <li> <p>Get them to follow your lead discover the secrets of great leadership and learn how to motivate and inspire your people, even through the toughest of times</p> </li> </ul> <p>Open the book and find:</p> <ul> <li> <p>Guidance on team building and project management</p> </li> <li> <p>How to communicate effectively</p> </li> <li> <p>Advice on giving perfect presentations</p> </li> <li> <p>How to negotiate and sell like a pro</p> </li> <li> <p>Useful information on business accounting and budgeting</p> </li> <li> <p>Tips on dealing with stress</p> </li> <li> <p>How to coach others</p> </li> <li> <p>Pointers on becoming an effective leader</p> </li> <li> <p>Great suggestions for increasing productivity and performance</p> </li> </ul> <p>4 BOOKS IN???1</p> <ul> <li> <p>Communicating Effectively</p> </li> <li> <p>Building Your Commercial Acumen</p> </li> <li> <p>Managing and Leading Others</p> </li> <li> <p>Increasing Productivity and Performance</p> </li> </ul>