Active TrainingA Handbook of Techniques, Designs, Case Examples, and Tips
Active Training Series 4. Aufl.
The all-time bestselling training handbook, updated for new technologies and roles Active Training turns instructional design on its head by shifting the emphasis away from the instructor, and on to the learner. Comprehensively updated to reflect the many developments in the field, this new fourth edition covers the latest technologies and applications, the evolving role of the trainer, and how new business realities impact training, advancing new evidence-based best practices for new trainer tasks, skills, and knowledge. Up to date theory and research inform the practical tips and techniques that fully engage learners and help them get the most out of sessions, while updated workplace examples and revised templates and worksheets help bring these techniques into the classroom quickly. You'll gain insight into improving training evaluation by using Return on Expectations (ROE), learn how to extend the value of training programs through transfer of learning, and develop fresh, engaging methods that incorporate state-of-the-art applications. Active Training designs offer just the right amount of content; the right balance of affective, behavioral, and cognitive learning; a variety of approaches; real-life problem solving; gradual skill-building; and engaging delivery that uses the participants' expertise as a foundation for learning. This book is the classic guide to employing Active Training methods effectively and appropriately for almost any topic. Learn how the trainer's role has changed Engage learners through any training delivery method Inspire collaboration and innovation through application Overcome the challenges trainers face in the new business environment Active Training methods make training sessions fun, engaging, relevant, and most importantly, effective. Participants become enthusiastic about the material, and view sessions as interesting challenges rather than as means to fulfill requirements. To bring these widely endorsed methods into your training repertoire, Active Training is the complete practical handbook you need.
Acknowledgments xi Preface xiii The Goals of This Book xiv How This Book Is Organized xv PART ONE INTRODUCING ACTIVE TRAINING 1 The Nature of Adult Learning 2 The Social Side of Learning 6 Concerns About Active Training 7 The Delivery of Active Training 10 PART TWO DESIGNING AN ACTIVE TRAINING PROGRAM 13 Steps for Designing Active Training 15 What’s in the Part Two Chapters? 17 Chapter One Assessing Training Needs 19 Why Do Assessment? 20 What Information Should Be Collected? 23 How Can Information Be Collected? 29 What If There Is No Time to Do a Proper Assessment? 38 Chapter Two Developing Active Training Objectives 41 Setting Learning Goals 42 Selecting Objectives 44 Specifying Objectives 47 Expressing Objectives 48 Communicating Training Objectives to Others 49 Chapter Three Creating Opening Exercises 53 What Opening Exercises Accomplish 53 What to Keep in Mind When Creating Opening Exercises 67 Ten Ways to Open an Active Online Virtual Training Session 68 Ten Ways to Obtain Participation 69 Chapter Four Preparing Brain-Friendly Presentations 75 Five Ways to Gain Your Audience’s Interest 75 Five Ways to Maximize Understanding and Retention 82 Five Ways to Involve Participants During a Presentation 88 Five Ways to Reinforce Presentations 94 An Example of a Well-Designed Presentation 99 Chapter Five Finding Alternative Methods to Presenting 103 Demonstration 103 Case Study 105 Guided Teaching 109 Group Inquiry 110 Information Search 113 Study Group 115 Jigsaw Learning 118 Learning Tournament 121 Applying the Alternatives to a Common Topic 123 Chapter Six Using Experiential Learning Approaches 129 Role Playing 130 Games and Simulations 139 Observation 144 Mental Imagery 148 Writing Tasks 152 Action Learning 155 Chapter Seven Designing Active Training Activities 165 The Three Major Ingredients of Any Design 165 Basic Questions About Any Design 169 The Remaining Details 170 Three Tips for Creative Designs 172 Chapter Eight Sequencing Active Training Activities 177 Basic Sequencing Guidelines 178 Applying Sequencing Guidelines 181 The Finer Side of Sequencing 188 Experiential Learning Sequences 193 Chapter Nine Planning Active Training Programs 199 The Macrodesign of an Active Training Program 199 Chapter Ten Incorporating Active Learning in All Training 207 Asynchronous E-Learning 208 Group-Based E-Learning 212 Virtual Classrooms 216 Blended Learning 218 Social Media Expands Active Training and Development 220 M-Learning Offers Instant Options 223 PART THREE CONDUCTING AN ACTIVE TRAINING PROGRAM 229 Chapter Eleven Beginning an Active Training Program 233 Preparing Yourself Mentally 233 Arranging the Physical Environment 236 Greeting Participants and Establishing Rapport 242 Getting the Best from the First Thirty Minutes of Training 245 Reviewing the Agenda 246 Inviting Feedback to the Agenda 248 Chapter Twelve Gaining Leadership of the Group 253 Setting Group Norms 253 Controlling Timing and Pacing 255 Increasing Receptivity to Your Leadership 257 Handling Problem Situations 258 Chapter Thirteen Giving Presentations and Leading Discussions 267 Knowing Your Group 267 Organizing Your Presentation 271 Watching Your Body Language 273 Adding Visuals 275 Making Smooth Transitions 277 Facilitating a Lively Discussion 279 Chapter Fourteen Facilitating Structured Activities and Promoting Team Learning 287 Structured Activities 87 Team Learning 298 Chapter Fifteen Concluding an Active Training Program 307 Reviewing Program Content 307 Obtaining Final Questions and Concerns 309 Promoting Self-Assessment 312 Focusing on Back-on-the-Job Application 315 Expressing Final Sentiments 316 PART FOUR EXTENDING THE VALUE OF AN ACTIVE TRAINING PROGRAM 319 Chapter Sixteen Providing for Back-on-the-Job Application 321 Prior to the Training Program 321 During the Training Program 323 At the End of the Training Program 324 Obstacle Assessment 328 Peer Consultation 329 Self-Monitoring 330 Follow-Up Coaching and Support 340 Chapter Seventeen Evaluating an Active Training Program 343 Expanding the Four Evaluation Levels 344 Designing Evaluations 354 Obtain Feedback Along the Way 355 PART FIVE THE EVOLVING ROLE OF TRAINERS 359 Chapter Eighteen Expanded Roles for Trainers 361 Onboarding 362 Leading Change 364 Coaching Managers 367 Mentoring Programs 368 Internal Consulting 371 Building Teams 373 Chapter Nineteen New Business Realities for Trainers 379 Doing More with Less 380 Globalization 382 Working with Multigenerational Workforces 384 Working with the C-Suite 386 Vendor Management 388 Working with Subject Matter Experts 390 We’ve Reached the End—Or Is It the Beginning? 391 References 395 About the Authors 399 Index 401
MEL SILBERMAN was Professor Emeritus of Adult and Organizational Development at Temple University for 41 years. Mel rose to international prominence for his contributions to the field of training. Mel passed away in 2010. ELAINE BIECH is President of ebb associates inc, where she specializes in helping leaders maximize their effectiveness. She is the author or editor of over 60 books. CAROL AUERBACH has over 25 years' experience designing and delivering corporate training programs for such companies as CIGNA Insurance, Kellogg's, and IBM.
When the first edition of Active Training was published in 1990, there was an emerging awareness that adults learn best by engaging actively with what they are learning. Since then, new research and evidence from practice has only continued to strengthen this core fact about adult education. There is every indication that learning by doing—the active approach—is crucial if we as trainers want our courses to make a lasting impact. Therefore, it is unsurprising that Mel Silberman's classic Active Training has become one of the most widely used and deeply trusted training methodologies in existence. In this fourth edition, Mel Silberman, along with coauthors Elaine Biech and Carol Auerbach, preserve the heart of the active instruction with the detailed, example-based style that trainers and training leaders have appreciated for decades, adapted for the present-day. Originally, Active Training emphasized face-to-face, instructor-led programs in which learners could interact directly with one another and with the trainer. From a trainer's perspective, this kind of hands-on learning might still be the ideal; however, the reality of today is that we are often challenged to take learning out of the classroom and onto devices. New virtual classes, m-learning apps, and other emerging technologies present opportunities for the training field, but can present challenges for the design of engaging activities. This new edition of Active Training tackles mobile learning and social media effortlessly, proving that the classic learn-by-doing method can carry forward and adapt to new realities. By measuring return on expectations using the Active Training method, trainers will be able to demonstrate the impact of their efforts—no matter what form those efforts take. In business environments, new realities extend beyond technological change. With a workforce that spans four generations and is increasingly globalized, adult educators must consider a host of factors that were once unproblematic. When we combine these facts with tightening budgets, we find that trainers must adapt to new roles like vendor management and coaching, constantly doing more with less—all while continuing to engage learners. Thankfully, this edition adds ideas for handling each of these situations using the same time-tested principles that have helped Active Training remain as the preeminent teaching methodology for decades.
The Trusted Active Training Methodology, Fully Updated for Today's Business Challenges Active Training is the runaway bestselling handbook for beginning and experienced trainers alike. This Fourth Edition updates the proven Active Training approach—which turns the spotlight away from the instructor and puts the emphasis on the learner—to reflect today's business realities, emerging technologies, and the ever-evolving role of the adult educator. The field of training has changed dramatically in the past decade, and this thoroughly revised edition provides a wealth of practical information for implementing training practices across a newly expanded range of settings. New topics include: Emerging learning technologies, such as social media, mobile learning, and online virtual classes Tips for implementing the active learning method in onboarding, change management, coaching, consulting, and team building Advice for working under budgetary constraints, training a multi-generational workforce, and participating in globalization In addition to covering these crucial issues, Active Training now contains expanded guidelines on assessing training return on expectations, training management, and extending the value of training programs. Updated examples, templates, and theory round out this comprehensive update, making Active Training the only choice for practitioners in this ever-important field. From assessing training needs and developing objectives through to preparing well-rounded training programs that appeal to learners of all types, Active Training is a bounty of practical tips and techniques guaranteed to improve any training program.