Details

Augmented Lean

A Human-Centric Framework for Managing Frontline Operations
1. Aufl.

von: Natan Linder, Trond Arne Undheim
17,99 €
Verlag:	Wiley
Format:	EPUB
Veröffentl.:	03.10.2022
ISBN/EAN:	9781119906018
Sprache:	englisch
Anzahl Seiten:	416

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Beschreibungen

Titelbeschreibung

Explore the real future of work in this expert tech implementation guide that goes beyond automation In Augmented Lean: A Human-Centric Framework for Managing Frontline Operations, serial startup founder Dr. Natan Linder and futurist podcaster Dr. Trond Arne Undheim deliver an urgent and incisive exploration of how to facilitate agile processes amongst a millennial workforce that already lives by many of its tenets. The book demonstrates how to abandon legacy industrial technology that is failing modern operations and hindering operational excellence and digital progress. As an executive and leader, you cannot fall prey to hyped-up notions of industry 4.0's factory of the future automation, artificial intelligence, internet of things, sensors, digital twins, and augmented reality fixing every problem. Instead, to truly reduce cognitive load, complexity, and frustrations in the workplace, we must build cyber-physical technologies so that humans remain at the center. Leaders must ensure that the technology they deploy at an industrial scale has fluid interfaces that demonstrably simplifies work and makes operations more flexible without introducing fear, uncertainty, or doubt. The authors provide: <ul> <li>A step-by-step walkthrough of the Augmented Lean framework that shows readers when, how, and why to augment your workforce through cyber-physical principles that go beyond both Lean and Agile management practices</li> <li>Concrete strategies on how to scale these operational augmentation methods throughout your organization based on real-world case studies of operators in the trenches of manufacturing whose impact far outweighs their seniority in the corporate hierarchy</li> <li>Insightful advice for how to use the augmentation framework in small- and medium-sized enterprises where license and training costs are prohibitive when only using off-the-shelf industry 4.0 approaches</li> </ul> A thoroughly practical playbook for augmenting your workforce with the latest cyber-physical adaptations to digital technologies, Augmented Lean provides you with the organizational-, process-, and management-level techniques you need to get the most out of your employees. In turn, as an operator, engineer, or industrial worker reading this book, you will become empowered to be a change agent through no-code interfaces instead of remaining a recipient of endless training demands and ever-increasing technological complexity. Augmented Lean will orient you towards the future with the most effective tools to cut through hype so you can instantly apply your learnings and be productive wherever you currently operate.

Inhaltsverzeichnis

List of Figures and Interviews xiii List of Tables xix Acknowledgments xxi About The Authors xxiii Introduction 1 Who Are the Frontline Workers? 3 What Is Augmented Lean? 8 How Is This Book Organized? 12 Part I The Evolution of Industrial Lean 21 Chapter 1 The Evolution of Frontline Industrial Work 23 Industrial Frontline Workers and Technological Revolutions 26 Industrial Revolutions Through History to the Future 30 Conclusion 49 Chapter 2 From Classic Lean via Agile to Digital Lean and Beyond 53 What Is Digital Lean? 56 Beyond Digital Lean: How Industrial No-Code Empowers Operators 58 Beyond Point Solutions 63 The Emergence of Frontline Operations 68 Conclusion 72 Chapter 3 The State of Play in Industrial Software 77 An Outlier Reshaping the Industry 81 The Advent of 3D Computer-Aided Design 85 The Emergence of Manufacturing Execution Systems 88 Conclusion 95 Chapter 4 The Journey Past Digital Lean 99 DMG MORI’s Integration with Tulip 101 A Digital Boost to Medical Manufacturing: Another Journey 109 Conclusion 114 Part II The Coming of Augmented Lean 117 Chapter 5 The Augmented Lean Framework 119 Classic Lean vs. Digital Lean vs. Augmented Lean 121 Core Principles of Augmented Lean 123 Conclusion 141 Chapter 6 How to Roll Out Industrial Technology the Right Way 145 The Global Lighthouse Network: Top-Down Synthesized Best Practices 148 Four Distinct Ways to Digitally Transform an Industrial Organization 163 Conclusion 174 Chapter 7 Democratizing Operational Technology Using the Dynamic Capabilities of the Organization 179 No-Code and Low-Code 181 Leveraging Organizational Capabilities 188 Conclusion 197 Part III Engineering, Tech, And Skills 201 Chapter 8 The Emergence of the Digitally Literate Industrial Engineer 203 The Evolution of the Industrial Engineering Field 205 Engineering: The Hybrid of Science, Tech, and Innovation 211 The Slow Evolution of Contemporary Industrial Engineering 213 The Need to Ramp Up Change 215 Conclusion 222 Chapter 9 Training the Process Engineers of the Future 227 The Process Engineer: Today and Tomorrow 230 How to Avoid Training the Workforce for Yesterday’s Challenges 232 Reimagining Training 240 Open-Source Manufacturing 241 What Workforce Training Enables an Engineering Mindset? 246 Conclusion 250 Chapter 10 From Automation to Augmentation 255 The State of Play in Industrial Robotics 258 Where Robotics Is Making an Impact on the Factory Floor 264 Automation Is More Than Robotics 267 What Automation Has Accomplished 269 What Augmentation Is and What It Will Become 270 Conclusion 274 Part IV Augmented Lean Operations 279 Chapter 11 The Potential Augmenting Power of Operational Data 281 From Augmented Reality Experiments at MIT to Frontline Operations Platform 285 The Promise of Machine Monitoring 288 There’s Lots of Big Data in Manufacturing, But Can We Use It? 290 Machine Learning in Manufacturing 293 Case Study: The Impact of Operational Data in Data in Life Science Operations 295 Conclusion 304 Chapter 12 Facilitation Over Control: How the Industrial Systems of the Future Might Emerge 309 Why Does Space Manufacturing Suddenly Make Sense? 311 The Size and Shape of the Future Industrial Pie 316 How Long Will It Take for Industry 4.0 to Mature? 320 The Future of Industrial Operations 321 The Workforce Questions 328 Building a Movement 330 Conclusion 332 Chapter 13 Reconfiguring Global Supply Chains 337 Boosting J&J’s Digital Supply Chain with Augmented Lean Approaches 341 Digital Ordering Process in the UK’s Largest Flower Business 345 Building and Trusting in Supply Chain Resilience 349 The Resilience of Global Supply Chains 351 The Lessons from Digitizing GE 353 Remaining Challenges: Tackling Port Congestion 355 The Future of Supply Chains 357 Conclusion 360 Chapter 14 Conclusion: Augmented Lean Management of the Emerging, Frontline Industrial Workforce 365 Augmented Lean Management for the Frontline Workforce 367 Building the Augmented Lean Community 372 Index 375

Autorenportrait

NATAN LINDER, PHD, is Co-founder and CEO of the frontline operations platform Tulip, and the Co-founder and Chairman of the Board of Formlabs, a pioneer in professional desktop 3D printing. He received his doctorate from MIT Media Lab’s Fluid Interfaces Group. TROND ARNE UNDHEIM, PHD, is a futurist, podcaster, venture partner, Co-founder of Yegii, and formerly with MIT, WPP, Oracle, and the EU. He received his doctorate in the Future of Work and Artificial Intelligence from the NTNU’s Faculty of Social and Educational Sciences.

Back cover copy

PRAISE FOR Augmented Lean “It is not just that the authors have a powerful thesis. It is that they implemented it in real life—skin in the game. This makes the book an imperative read for anyone in industrial technology.” —NASSIM NICHOLAS TALEB, Author of The Black Swan and Antifragile “Augmented Lean is an important puzzle piece in the fourth industrial revolution. The proposed management framework provides a new way to help stakeholders achieve the full benefits of industrial technology.” —KLAUS SCHWAB, Founder and Executive Chairman, the World Economic Forum “Augmented Lean is contrarian, as are many great entrepreneurs. The book will change how you see the key challenges of manufacturing. An excellent read for anyone from CEOs to investors considering making enterprise technology investments.” —BRAD FELD, Venture Capitalist, bestselling author of Venture Deals, Co-founder of Foundry Group and Techstars “Augmented Lean makes a compelling case for a bottom-up, people-first approach to factory-floor innovation. Digitally enabled workflow tools can empower workers to innovate, and can make workforce training better, more accessible, and more fun.” —JOHN HART, Professor of Mechanical Engineering, MIT “An important book. Despite a generation of top down tech investment, productivity is in decline, supply chains have failed, and our workforce is disenchanted. The next generation of tools must liberate the workforce to be faster and more flexible.” —JEFF IMMELT, Venture Partner at NEA, former CEO of GE, and author of Hot Seat: What I Learned Leading a Great American Company