Details

Digital Etiquette For Dummies

1. Aufl.

von: Eric Butow, Kendra Losee, Kelly Noble Mirabella
16,99 €
Verlag:	Wiley
Format:	EPUB
Veröffentl.:	24.03.2022
ISBN/EAN:	9781119870043
Sprache:	englisch
Anzahl Seiten:	352

In den Warenkorb

Als Gutschein

DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.

Beschreibungen

Titelbeschreibung

Mind your online P's and Q's with this expert digital manners guide Conducting yourself online can be challenging. It sometimes seems like the web and social media is tailor-made to cause upset and anger. But, with the right guide, anyone can learn how to be a beacon of civility and politeness online. In Digital Etiquette For Dummies, a team of online communication experts share their combined insights into improving your presence on social media, writing emails that exude positivity and clarity, behaving correctly in virtual meetings, and much more. You'll become a paragon of politeness as you learn to apply the timeless rules of etiquette to the unique environment of the web, social media, email, Zoom, and smartphones. In this book, you'll also: <ul> <li>Learn near-universal etiquette rules for email, social media, cellphones, and more</li> <li>Discover ways to make sure that your polite attitude isn't being lost in the text-only context of a business email</li> <li>Avoid common social media pitfalls and digital faux pas that can trip up even the most careful communicators</li> </ul> A great handbook for anyone who uses digital communication in business or in their personal life (so, pretty much everyone), Digital Etiquette For Dummies also belongs on the reading lists of those trying to improve their online interactions on social media.

Inhaltsverzeichnis

Introduction 1 Part 1: Etiquette Guidelines 5 Chapter 1: Defining Etiquette in the Digital Age 7 Chapter 2: The Legal Ins and Outs of Etiquette 23 Chapter 3: Minding Your Online Manners at Any Age 51 Part 2: Social Media Etiquette 63 Chapter 4: Learning the Language of Social Media 65 Chapter 5: Sharing Your Thoughts in Posts and Comments 81 Chapter 6: Handling Negative Comments and Reviews 101 Chapter 7: Going Viral: The Good, the Bad, and the Unintended 115 Chapter 8: Group Decorum 129 Chapter 9: Being Likeable During Livestreaming 143 Part 3: Email Courtesies 157 Chapter 10: Email Best Practices That Won’t Let You Down 159 Chapter 11: Spam, the Law, and You 169 Part 4: Virtual Meeting Manners 187 Chapter 12: The Basics of Virtual Meetings 189 Chapter 13: Leading a Virtual Meeting 201 Chapter 14: Making an Appearance at a Virtual Meeting 215 Chapter 15: Webinar and Online Event Proprieties 229 Part 5: Mobile Mien 245 Chapter 16: Context in Messaging and SMS 247 Chapter 17: No One Wants to Hear Your Phone 257 Chapter 18: When and How to Use Text Messaging SMS 269 Chapter 19: Pleasant Direct Messaging 283 Part 6: The Part of Tens 303 Chapter 20: Ten Good Manners to Follow 305 Chapter 21: Ten Bad Behaviors to Avoid 313 Index 321 ntroduction 1 Part 1: Etiquette Guidelines 5 Chapter 1: Defining Etiquette in the Digital Age 7 Chapter 2: The Legal Ins and Outs of Etiquette 23 Chapter 3: Minding Your Online Manners at Any Age 51 Part 2: Social Media Etiquette 63 Chapter 4: Learning the Language of Social Media 65 Chapter 5: Sharing Your Thoughts in Posts and Comments 81 Chapter 6: Handling Negative Comments and Reviews 101 Chapter 7: Going Viral: The Good, the Bad, and the Unintended 115 Chapter 8: Group Decorum 129 Chapter 9: Being Likeable During Livestreaming 143 Part 3: Email Courtesies 157 Chapter 10: Email Best Practices That Won’t Let You Down 159 Chapter 11: Spam, the Law, and You 169 Part 4: Virtual Meeting Manners 187 Chapter 12: The Basics of Virtual Meetings 189 Chapter 13: Leading a Virtual Meeting 201 Chapter 14: Making an Appearance at a Virtual Meeting 215 Chapter 15: Webinar and Online Event Proprieties 229 Part 5: Mobile Mien 245 Chapter 16: Context in Messaging and SMS 247 Chapter 17: No One Wants to Hear Your Phone 257 Chapter 18: When and How to Use Text Messaging SMS 269 Chapter 19: Pleasant Direct Messaging 283 Part 6: The Part of Tens 303 Chapter 20: Ten Good Manners to Follow 305 Chapter 21: Ten Bad Behaviors to Avoid 313 Index 321

Autorenportrait

Eric Butow has written 41 books and is coauthor of Instagram For Dummies and Instagram For Business For Dummies, 2nd Edition. Kendra Losee is a digital marketing consultant and professor of social media marketing. Kelly Noble Mirabella is a social media and chat marketing consultant and YouTube content creator.

Back cover copy

Look up from your phone for digital etiquette advice! In our digital world, social media and web interaction are tailor-made for confusion and conflict. The time is right for a road map to getting your point across without getting on someone’s nerves. In this book, a team of online communication experts design a set of guidelines that improve clarity and positivity, limit conflict, and make virtual meetings much more productive. No more accidentally insulting the boss in an email or creating social media posts that backfire. Instead, you can be the calm presence amid the digital tumult! Inside… <ul><li>See why digital manners matter</li> <li>Know who sees your messages</li> <li>Maintain polite communication on social media</li> <li>Make your email mannerly</li> <li>Be as courteous online as you would be in person</li> <li>Avoid digital faux pas</li></ul>