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<p>About IMA (Institute of Management Accountants) 3</p> <p>About the Authors 3</p> <p>Controller Advisors 4</p> <p>Other Acknowledgments 4</p> <p>What This Guide Will Do For You 15</p> <p><b>Section 1. Overseeing Governance, Compliance, Risk Management, and Internal Controls 17</b></p> <p>Introduction 19</p> <p>Chapter 1. Tone at the Top and Corporate Governance 21</p> <p>Chapter 2. Risk Management, Internal Controls, and Fraud Prevention 45</p> <p>Chapter 3. It Security Controls 87</p> <p>Chapter 4. The Crucial Role of the Controller in Corporate Compliance 109</p> <p><b>Section 2. Business Process Best Practices 183</b></p> <p>Introduction 185</p> <p>Chapter 5. Procurement and the Move to P2p 187</p> <p>Chapter 6: Accounts Payable 197</p> <p>Chapter 7. Payroll 243</p> <p>Payroll Withholdings: Paid By Employees 245</p> <p>Payroll Taxes, Costs, and Benefits Paid By Employers 248</p> <p>Employer Contributions to Defined Contribution Plans 250</p> <p>The Fair Labor Standards Act (Flsa) 251</p> <p>Salaries, Wages, and Overtime Pay 256</p> <p>Best Practices and Process Improvement 259</p> <p>Tax and Compliance Issues 263</p> <p>Special Considerations When Paying Employees 266</p> <p>Benefits 278</p> <p>Unemployment Claims 285</p> <p>Withholding 286</p> <p>Internal Controls 291</p> <p>Record Retention 292</p> <p>Chapter 8. Accounts Receivable 297</p> <p>Chapter 9. The Supply Chain 337</p> <p>Chapter 10. Inventory Control 347</p> <p>Chapter 11. Treasury’s Role In Cash Management and Working Capital 361</p> <p>Chapter 12. Shared Services and Outsourcing 391</p> <p><b>Section 3. \Planning, Budgeting, Forecasting, and Financial Close Best Practices 401</b></p> <p>Introduction 403</p> <p>Chapter 13. Budgeting Best Practices 405</p> <p>Chapter 14. Financial Close Processes and Procedures 429</p> <p>Chapter 15. Financial Statement Fraud 445</p> <p><b>Section 4. Measuring Performance 449</b></p> <p>Introduction 451</p> <p>Chapter 16. Benchmarking and Metrics 453</p> <p>Chapter 17. Developing a Metrics Roadmap 463</p> <p><b>Section 5. Process Improvement Through Automation & Technology 485</b></p> <p>Introduction 487</p> <p>Chapter 18. Going Paperless 489</p> <p>Chapter 19. Making Your Case for Automation 509</p> <p>Chapter 20. Project Management and Implementation 521</p> <p><b>Section 6. Leadership and The Evolving Role of the Controller 531</b></p> <p>Introduction 533</p> <p>Chapter 21. Financial Leadership 535</p>

<p><b>ELAINE STATTLER, APM, CPC,</b> is a principal of Editorial Direction LLC in New London, Connecticut. She specializes in professional and business publishing and is Editor-in-Chief of IOFM’s <i>Controller’s Report.</i></p> <p><b> JOYCE ANNE GRABEL</b> is a principal of Editorial Direction LLC, and the author and editor of numerous articles, newsletters, manuals, videos, and employee training materials.

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