Details

The Drama-Free Workplace


The Drama-Free Workplace

How You Can Prevent Unconscious Bias, Sexual Harassment, Ethics Lapses, and Inspire a Healthy Culture
1. Aufl.

von: Patti Perez

16,99 €

Verlag: Wiley
Format: EPUB
Veröffentl.: 26.03.2019
ISBN/EAN: 9781119546443
Sprache: englisch
Anzahl Seiten: 272

DRM-geschütztes eBook, Sie benötigen z.B. Adobe Digital Editions und eine Adobe ID zum Lesen.

Beschreibungen

<p><b>Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares!</b></p> <p>Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want. Most organizations understand that simply checking legal compliance boxes around sexual harassment, bias, etc. isn’t enough, but are at a loss on how to implement solutions, especially in today’s post-#MeToo world.</p> <p>Patti Perez is an attorney, HR expert, trainer, and former state regulator, who has conducted over 1,200 workplace investigations. In this unique book, she explains the secret to avoiding all forms of drama, legal exposure, and low morale: A healthy workplace culture. Patti combines the lessons learned from 25 years of professional experience with robust data from behavioral science research to debunk common myths, including the belief that a focus on legal compliance leads to a healthy workplace culture. (In fact, it increases the likelihood of getting sued).</p> <p><i>The Drama-Free Workplace</i> includes a section with easy-to-understand causes, effects and solutions to problems related to:</p> <ul> <li>Sexual harassment</li> <li>Bias and diversity</li> <li>Ethics lapses</li> </ul> <p>The book also includes helpful information on:</p> <ul> <li>Becoming an organization that values and practices fearlessness, fairness and freedom</li> <li>Anticipating situations that give rise to drama, with detailed advice on how to prevent it from happening</li> <li>Using emotional intelligence to communicate more precisely and persuasively about sensitive, controversial topics in the workplace</li> </ul> <p>Finally, the book’s DIY section guides companies on how to:</p> <ul> <li>draft and enforce helpful policies (that employees will actually read and *want* to follow)</li> <li>design and deliver powerful and effective training programs</li> <li>investigate and resolve claims of sexual harassment and other types of misconduct.</li> </ul> <p>Together, these practical tools will help all your employees feel valued and motivated, and keep drama, disengagement, and lawsuits, away.</p>
<p>Foreword xv</p> <p>Acknowledgments xvii</p> <p>About the Author xxi</p> <p>Introduction xxiii</p> <p><b>Part I Diagnosis Drama: What You Can Do to Identify, Prevent, and Fix Workplace Drama 1</b></p> <p><b>Chapter 1 How to Blow Up an Organization (and Rise from the Ashes) 3</b></p> <p>#WorkplaceDrama: Identifying Problematic Behavior 4</p> <p>Root Causes of Workplace Drama 6</p> <p>Legal Compliance: Friend or Foe? 11</p> <p>The #1 Culture Problem in Organizations: A Lack of Authenticity 13</p> <p>The Courage to Be Different (and Therefore Effective): Focus on the Good 16</p> <p><b>Chapter 2 Why Is Sexual Harassment Still a Thing and What We Must Do to Fix It 17</b></p> <p>The Road to #MeToo 18</p> <p>Are We All on the Same Page? Key Legal Definitions and Clarifications 20</p> <p>Leading Predictors of Workplace Sexual Harassment 28</p> <p>Other Factors That Contribute to Sexual Harassment 34</p> <p>Sexual Harassment: The Cure 39</p> <p><b>Chapter 3 Diversity, Inclusion, and Belonging . . . Not Just PC BS 45 <br /><br /></b>Unconscious Bias Explained 46</p> <p>D, I, & B . . . What’s the Difference (and Why Does it Matter)? 53</p> <p>Best Practices and Emerging Trends for Creating, Executing, and Selling Your Initiative 56</p> <p><b>Chapter 4 Ethics Lapses: They’re More Common Than You Think 69</b></p> <p>Where Ethics Lapses Begin 69</p> <p>Leading Causes and Warning Signs of Unethical Behavior at the Corporate Level 70</p> <p>Best Prevention Techniques 76</p> <p><b>Part II “Hiking” to the Top of the Healthy Workplace Culture Pyramid 81</b></p> <p><b>Chapter 5 Reaching the Top of the Healthy Workplace Culture Pyramid: The Three Fs 83</b></p> <p>Getting Started 84</p> <p>Fearlessness 84</p> <p>Fairness 90</p> <p>Freedom 95</p> <p>Why Your Hike Requires Measuring Risk <i>and </i>Opportunity 99</p> <p><b>Chapter 6 Anticipating and Preparing for Drama-Causing Events 101</b></p> <p>Anticipating Workplace Drama 101</p> <p>Leading Drama Producer: Corporate Change 102</p> <p>Leading Drama Producer: Faulty Processes that Lead to Poor Decision-Making 111</p> <p>Leading Drama Producer: Failure to Observe, Analyze, and Course-Correct 118</p> <p><b>Chapter 7 Make Your Journey Easier: Choose the Less Treacherous Path 121</b></p> <p>What We Can Learn from Companies That Embrace a Safety Culture 122</p> <p>Translating Safety Accomplishments to Achieve a Healthy Workplace Culture 124</p> <p>Accident/Injury Reduction versus Drama Reduction: A Side-by-Side Comparison 130</p> <p><b>Chapter 8 Reduce Drama Through Precise and Persuasive Communication 139</b></p> <p>The Most Common Communication Failures That Lead to Drama 139</p> <p>Improve Your Emotional Intelligence to Communicate More Precisely 141</p> <p>Using Emotional Intelligence to Keep Drama Away 145</p> <p>The Cassandra Curse: How Not to Be Persuasive 150</p> <p>Breaking the Curse: How to Be More Persuasive 153</p> <p><b>Part III A DIY Roadmap for Creating and Maintaining a Drama-Free Culture 159 </b></p> <p><b>Chapter 9 Policies, Schmolicies . . . How to Write and Enforce the Right Rules 161</b></p> <p>Policies Should Set Expectations, Not Restrict Freedom 162</p> <p>Top 10 Mistakes in a Typical Sexual Harassment Prevention Policy 166</p> <p>Say Goodbye to Legal Jargon and Hello to Clarity and Positivity 172</p> <p><b>Chapter 10 Your Step-by-Step Guide to Designing and Delivering Effective Workplace Training 179</b></p> <p>What’s Kept Training from Moving the Needle? 180</p> <p>What Does Work? 181</p> <p>Step-by-Step Guide to Implementing a Successful Training Program 185</p> <p><b>Chapter 11 How to Effectively Investigate and Resolve Claims of Workplace Misconduct 199</b></p> <p>Best Practices for Getting Started 200</p> <p>The Qualities of an Excellent Workplace Sleuth 201</p> <p>Determining Whether a Full Investigation Is Necessary 203</p> <p>Conducting Investigations That Get to the Truth and Fix Problems: A Step-by-Step Guide 205</p> <p>Appendix: Supporting Documents for Conducting Investigations 227</p> <p>Index 239</p>
<p><b>patti perez</b> is Vice President of Workplace Strategy for Emtrain, a technology-driven HR culture/compliance company and a frequent speaker around the United States and Latin America on sexual harassment prevention and other workplace issues. She is a licensed California attorney, a professionally-certified HR executive, and a specialist in the prevention and resolution of workplace drama.
<p>Praise for<b> the drama-free workplace</b> <p>"Patti's ability to weave academic research findings with practical experience and real-life examples is the perfect blend for anyone who wants to better understand why issues such as sexual harassment and bias still plague our workplaces."<br/> <b>—CARLA BOREN,</b> General Counsel and Head of Human Resources, Otonomy, Inc. <p>"Patti's methodical explanation of the root causes of drama, combined with her no-nonsense, practical solutions makes <i>The Drama-Free Workplace</i> an easy read that users can go back to repeatedly."<br/> <b>—NESTOR BARRERO,</b> Senior Counsel, Costangy, Brooks, Smith & Prophete, LLP, Former VP–Employment Law, NBC/Universal <p>"<i>The Drama-Free Workplace</i> is a much-needed solution to the people challenges that keep executives up at night. Make this mandatory reading for your leadership team and in your MBA classes!"<br/> <b>—PAUL FALCONE,</b> HR executive and bestselling author, <i>101 Tough Conversations to Have with Employees</i> <p>"This book is smart, practical, funny and revolutionary. Patti has combined decades of expertise, a fresh voice, and cutting-edge research."<br/> <b>—ALEXANDRA BODNAR,</b> Deputy General Counsel, Volt Information Sciences, Inc. <p>"<i>The Drama-Free Workplace</i> identifies root causes of drama and offers real-life actionable solutions that will help any company not only achieve compliance, but also achieve corporate health."<br/> <b>—ANGELICA ESPINOSA,</b> VP-Compliance and Governance/Corporate Secretary, Sempra Energy <p>"This book belongs on the shelves of enlightened supervisors, managers and business <p>leaders everywhere."<br/> <b>—DONNA M. DELL,</b> Former Labor Commissioner for the State of California <p><i>"The Drama-Free Workplace</i> is a forward-thinking manual on how to create the workplace of the future."<br/> <b>—MISHELL PARRENO TAYLOR,</b> Shareholder, Littler Mendelson <p><b>the comprehensive resource for eliminating drama in the workplace!</b> <p><i>The Drama-Free Workplace</i> is the book brimming with the information and strategies needed to create a vibrant, productive, and profitable workplace. A healthy environment is one where leaders, managers, and employees feel supported, have the freedom to innovate, and contribute to the overall prosperity of the organization. Designed to be a practical resource filled with easy-to-apply strategies,<i> The Drama-Free Workplace</i> contains the wisdom and experiences of Human Resources and Workplace Culture expert and author Patti Perez combined with up-to-date, groundbreaking behavioral science research on the topic. <p><i>The Drama-Free Workplace</i> is a blueprint for all managers and leaders to build a healthy company and implement authentic, systemic changes throughout any organization. <i>The Drama-Free Workplace</i> shows how to transform a corporate culture that fixates on compliance and complicity into one that places courage and compassion at the center of their values. <p>Keep drama out of your workplace and become the productive company that continues to thrive.

Diese Produkte könnten Sie auch interessieren:

Visual Six Sigma
Visual Six Sigma
von: Ian Cox, Marie A. Gaudard, Mia L. Stephens
PDF ebook
52,99 €
Marketing Performance
Marketing Performance
von: Thomas Bauer, Tjark Freundt, Jonathan Gordon, Jesko Perrey, Dennis Spillecke
PDF ebook
21,99 €
Marketing Performance
Marketing Performance
von: Thomas Bauer, Tjark Freundt, Jonathan Gordon, Jesko Perrey, Dennis Spillecke
EPUB ebook
21,99 €